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SADPMR STRATEGIC PLAN FOR 2010 TO 2013 SADPMR STRATEGIC PLAN FOR 2010 TO 2013

GOVERNMENT OBJECTIVES • Halve poverty and unemployment by 2014 • Ensure a more equitable GOVERNMENT OBJECTIVES • Halve poverty and unemployment by 2014 • Ensure a more equitable distribution of the benefits of economic growth and reduce inequality • Improve the nation’s health profile and skills base and ensure universal access to basic services • Improve the safety of citizens by reducing incidents of crime and corruption • Build a nation free of all forms of racism, sexism, tribalism and xenophobia.

GOVERNMENT PRIORITIES • • • Speed up economic growth and transform the economy to GOVERNMENT PRIORITIES • • • Speed up economic growth and transform the economy to create decent work and sustainable livelihoods Massive program to build economic and social infrastructure Comprehensive rural development strategy linked to land agrarian reform and food security Strengthen the skills and human resource base Improve the health profile of society Intensify the fight against crime and corruption Build cohesive, caring and sustainable communities Pursue regional development, African advancement and enhanced international co-operation Sustainable resource management and use Build a developmental state including improvement of public services and strengthening democratic institutions.

6. 1 CORPORATE GOVERNANCE STRATEGIC OBJECTIVES OUTCOMES 3 To comply with statutory requirements To 6. 1 CORPORATE GOVERNANCE STRATEGIC OBJECTIVES OUTCOMES 3 To comply with statutory requirements To minimize potential litigation risks to the Regulator KEY ACTIVITIES 1 Identify risk areas within the organization and recommend measures for intervention M EASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 No conflict of interest 100% 100 % No leaking of confidential information Clean audit report from Auditor-General To comply with Corporate Governance in terms of the King II Report Efficient and effective management of the Board secretariat Timeous preparation and distribution of board documents Execution of resolutions by management Provide secretarial support and recording of minutes Adoption of the corporate calendar by the Board

6. 1 CORPORATE GOVERNANCE Ensure accurate feedback from board and its committees to management 6. 1 CORPORATE GOVERNANCE Ensure accurate feedback from board and its committees to management Ensure that resolutions are signed after Adoption for safekeeping Meeting integration to be considered during the review Of the corporate calendar Quarterly Circulate set of resolutions and action lists Plan, schedule and integrate meetings Ensure that matters That require board Approval are taken through the relevant process Before being recommended To the board subcommittee or board for approval Review of the corporate calendar in line with The year plan for Adoption by the board Adoption of the revised corporate calendar by the board December 2010 December 2011 December 2012 Keep Board records and Minutes Records of minutes that are signed after Adoption for safe keeping in the minutes book Ensure concise minutes, resolutions and action lists to inform the Agenda process Proper minutes book kept in safe cabinet Quarterly Proof of pasted Minutes in a minutes book

6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 To provide timely and cost effective HRM service and promotion of fair, supportive, diverse and safe working environment for employees. Employee commitment and alignment to SADPMR processes and procedures Develop and implement the recruitment strategy plan and guidelines Compliance with procedures and polices January 2010 Recruitment Strategy developed January 2011 Recruitment Strategy reviewed January 2012 Recruitment Strategy reviewed Develop and implement HR Policies Unqualified HR Audit Report HR Policy developed and review HR policies reviewed Improve administration processes & systems in HRM to ensure compliance to legislation Improved staff satisfaction March 2010 March 2011 March 2012 Remunerate employees market related salaries. Appoint external service Provider to do job valuation for new positions and benchmarking. Pay market related salaries Annually

6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 The SADPMR meets its recruitment requirements in line with Employment Equity Act (EEA). SADPMR becoming employer of choice Develop recruitment, remuneration and appointment strategy. Right candidates 100 % appointed for the right job. Attract a pool of skilled Adhere to Recruitment Right candidates 100% candidates Policy and Procedures. appointed for the right job. Achieve equity in the work place and to ensure compliance to EE Act Establish Employment Equity Committee Workforce Compliment Complying with EE Plan developed and implemented. September 2010 EE Committee Established. November 2010 EE Plan developed. TARGETS 2011/12 TARGETS 2012/13 100% September 2011 EE Committee Review Employment Equity Plan September 2012 EE Committee Review Employmen t Equity Plan

6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Promotion of good employee relations Adherence to Employee Relations processes and procedures in line with internal Policies and national legislation Develop an Employee Relations Strategy Employment Relations environment characterised by sound employer/ employee relations. October 2010 Employee Relations Strategy developed June 2011 Annual review of Employee Relations Strategy. June 2012 Annual review of Employee Relations Strategy. October 2011 Training on Employee Relations for Supervisors and Managers conducted. October 2012 Training on Employee Relations for Supervisors and Managers conducted Adverse and untrustworthy relations avoided through managers and supervisors training on Employee Relations and Provide Employee management Relations training for processes all supervisors and managers Establish an Employee / Employer Forum October 2010 Employee / Employer Forum established. October 2010 Training on Employee Relations for Supervisors and Managers conducted.

6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Implement employee/employer training on dispute resolution Reduction of disciplinary matters. October 2010 Training on disciplinary and grievance procedures conducted once per year Approved WSP implemented June 2010 WSP report submitted to MQA June 2011 WSP report submitted to MQA June 2012 WSP report submitted to MQA Approved financial Study Assistance for employees in work related studies 100 % approval of all applications 100% approval of all applications 5 interns Elimination of negative working conditions. Training and Development Appropriately s killed staff employed Needs based training provided Internship Programme Implemented as per Skills Development Act (SDA) Compile and approved a Workplace Skills Plan Review the Study Loan to Employees. Provide internship training based on relevant qualifications Number of interns trained in terms of SDA. 5 interns

6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Instill a culture of high performance within the Regulator Motivated and productive staff Workshop Managers and Juniors on Performance Management. Work Plan signed by Junior employees and Performance Contracts signed by Snr Managers January 2010 Work Plans Procedures be aligned to PMP. January 2011 Work Plans review January 2012 Work Plans review All employees evaluated bi-annually. March 2010 Policy Implemented All employees evaluated and rewarded based on their performance Approved Succession Plan Policy March 2011 Implementation Implement Performance Management Policy Develop Succession Plan Policy New employees Evaluated Quarterly High performers Identified

6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES To co-ordinate Organisational Development and Change Management Programme 6. 2 HUMAN RESOURCES STRATEGIC OBJECTIVES To co-ordinate Organisational Development and Change Management Programme OUTCOMES 3 Increased performance from employees KEY ACTIVITIES 1 Develop comprehensive Wellness Strategy in line with current outsourced EAP Programme to Independent Counselling and Advisory Services (ICAS) MEASURES 2 OD Strategy developed and implemented TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 August 2010 OD strategy which includes EAP services implemented. . OD strategy which includes EAP services implemented August 2012 OD Strategy reviewed

6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVE To provide legal support to 6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVE To provide legal support to all the divisions of the Regulator OUTCOMES 3 KEY ACTIVITIES 1 Ensure Provide legal compliance with support the legislation to internal stakeholders by drafting legal opinions and advice Provide legal advice on legislation administered by the Regulator and any relevant legislation MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Improved service delivery to stakeholders. 8 working days upon request 5 working days upon request 3 working days upon request

6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 Provide efficient and effective legal services Minimise potential Review, analyse and risk of civil legal negotiate contracts proceedings Management institution of litigation on behalf of the Regulator MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Ensure best terms Review all of and conditions for current all contracts Procure efficient and cost-effective legal service providers Draft list of Review and preferred update list of service providers Review and update list of service providers Improved service delivery to all stakeholders Accurate interpretation of statutes Liaise with attorneys and counsel on litigation and related matters Ensure Regulator achieves its Statutory mandate Adherence to statutory requirements by diamond and precious metals industry Interpretation and implementation of statutes Accurate Interpretation of statutes

6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES 3 KE Y ACTIVITIES 6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES 3 KE Y ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 To regulate the downstream trade in beneficiation of diamonds and precious metals industries Ensure compliance with the statutory requirements Transformed industry & sustainable development Processing application and issuing licenses, permits and certificates Adherence to regulated timeframes 100% Adherence 100% to prescribed Adherence to timeframes prescribed timeframes 100% Adherence o t prescribed timeframes 500 500 Helpdesk assisting and advising HDSA Applicants with their business plans. Absence of inappropriate licence applications Complete applications processes 150 150 Number of licenses issued Number of HDSA assisted TARGETS 2011/12 TARGETS 2012/13

6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 Ensure the orderly development of a Sustainable diamond and precious metals industry in the Republic Ensure compliance with regulated licensing Requirements Conduct compliance audit on licences Issued and conduct compliance inspections (Number)Percentage of licensees audited, 12 -18 months after licence issued No. of audits done and inspection conducted. TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 100 % of diamond licences issued in 2008 cycle. (577) i. e. Verification 250 Audits 327 100% of precious metals licences issued in 2009 100 % of all licenses issued for more than a year 100% of diamond licences issued In 2009

6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 6. 3 LEGAL SERVICES AND COMPLIANCE (LICENSING) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 To introduce and promote new licensing regime to stakeholders Stakeholder kept informed of thelicensing regime Facilitating regional workshops for Stakeholders inclusive of prospective applicants Gauteng W & E Cape Northern Cape Free State KZN Feb 2010 March 2010 Feb 2011 March 2011 Feb 2012 March 2012 To facilitate Information sessions on first 5 -year renewal of diamond licences

6. 4 DIAMOND INSPECTORATE STRATEGIC OBJECTIVE OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 6. 4 DIAMOND INSPECTORATE STRATEGIC OBJECTIVE OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 To conduct compliance inspections to enforce the law • . To decreased over time §New business premises inspections §Number of inspections requests received 100% Inspections 50 50 50 30% of licenses issued 70% of licenses issued 350 the number of incidents of non-compliance and exception reporting number of inspections conducted Business conducted in a suitably controlled environment Ensure compliance with the regulations Inspections on issued licences inspections conducted A database of registered diamond Producers. 200 50% of licenses issued 300 §Number of registered producers (205) versus number of unregistered producers Inspect 60% of registered producers Inspect 80% of registered producers Inspect 100% of registered producers 50 70 90 issued (776) §Number of Compliance with the license conditions Ensure registration of all producers and compliance with the legislation §Number of licences §Establish a number of unregistered diamond producers. Conduct inspections on all diamond producers and trading houses Number of inspections conducted

6. 4 DIAMOND INSPECTORATE TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 STRATEGIC OBJECTIVE OUTCOMES KEY 6. 4 DIAMOND INSPECTORATE TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES Administer and control the imports and exports of diamonds. §Ensure compliance with Kimberley Process Certification Scheme §Issue KPC certificates. § Number of 100% certificates Compliance issued 100% §Perform audit trail of § Number of Compliance parcels received at carats sold, the DEEC exported and imported.

6. 5 GOVERNMENT DIAMOND VALUATOR STRATEGIC OBJECTIVE OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 6. 5 GOVERNMENT DIAMOND VALUATOR STRATEGIC OBJECTIVE OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 To correctly assess the value of all diamonds imported into or exported outside the Republic To ensure that all diamonds imported and exported reflects the fair market value (Globally competitive diamond prices) Ongoing Price-Book Compiled monthly Monthly 60%. Monthly 80%. analysis. price book Conduct global market monthly research monthly To ensure diamonds are traded at a fair market value Verify the value of diamonds offered to SDT. Conduct market research. Travelling biannually to intermarkets Verify the value of diamonds offered to SDT. 100% of Caratage/value of diamonds offered to purchased against SDT diamonds offered TARGETS 2012/13 Monthly 100%. monthly Monthly monitoring and analysis of global market trends Describe and value obliged to attend exhibits held by SAPS court subpoenas for court purposes. Attend court orders Two inter. Four intermarkets 33% markets 66% 100% of diamond offered to SDT Analyse success Court cases rate of convictions 33% 66% Value of diamonds 100% of exhibit court cases Six intermarkets 100% Court cases 100% 100 % of Court 100 % of cases Court cases

6. 5 GOVERNMENT DIAMOND VALUATOR STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 6. 5 GOVERNMENT DIAMOND VALUATOR STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 Ensure that all unpolished diamonds imported into RSA are of Fair market value to assist SARS in calculating the credits. Hold meetings with Value of SARS. diamonds Educate and inform 30% of permit holders about the benefits of trading at the DEEC Assist industry on Give presentation polished on function of GDV. proportions. Visit to DME regional offices where diamond mining activities are taking place; Northern Cape. Educate and Inform mining permit holders about the benefits of trading at the DEEC Increased participation of diamond small scale miners at DEEC Number of workshops conducted Conduct workshops with diamond small scale miners TARGETS 2010/11 Monthly Quarterly TARGETS 2011/12 Monthly Quarterly TARGETS 2012/13 Monthly Quarterly

6. 5 GOVERNMENT DIAMOND VALUATOR STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 6. 5 GOVERNMENT DIAMOND VALUATOR STRATEGIC OBJECTIVES OUTCOMES 3 KEY ACTIVITIES 1 MEASURES 2 TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Execute all control measures instituted in Terms of the Act and in compliance with the requirements of the KPCS. Ensure that all Unpolished diamonds imports and exports reflect the Fair Market Value Ongoing Price Book analysis. Value of diamonds 100% analysis Compliance with KPCS Apply requirements of KPCS Number of successful diamond exports and imports transactions

6. 6 PRECIOUS METALS INSPECTORATE STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES TARGET (2010/11) TARGET 6. 6 PRECIOUS METALS INSPECTORATE STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES TARGET (2010/11) TARGET (201/12) TARGET (2012/13) Inspect the premises of new applicants To conduct compliance inspection and to enforce the law 80 50 50 Conduct 1 st follow-up inspections All the precious metals license, permit and certificate holders are compliant with the provisions of the Precious Metals Act, 2005 Number of inspection done 300 100 50 Conduct routine follow-up inspections Number of inspection s done 200 400 700 280 340 Conduct inspections on Number of inspection unwrought and done semi-fabricated imports and exports (move to diamonds and precious metals slide ) I

6. 6 PRECIOUS METALS INSPECTORATE STRATEGIC OBJECTIVES To ensure that registers are submitted to 6. 6 PRECIOUS METALS INSPECTORATE STRATEGIC OBJECTIVES To ensure that registers are submitted to the Regulator OUTCOMES ACTIVITIES MEASURES TARGETS (2010/11) Accurate precious metals industry statistics available for use by authorised stakeholders Monitor the submission of registers by the persons specified in the Precious Act, 2005 and Regulations and follow-up on those that do not submit their Registers The percentage of license, permit and certificate holders submitting registers 80% TARGETS (2011/12) 90% TARGETS (2012/13) 100%

6. 7 BENEFICIATION STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 6. 7 BENEFICIATION STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Provide input into the Value addition to DME Draft Beneficiation diamonds and precious Strategy for South metals Africa's Minerals Industry BENEFICIATION PROMOTION Provide input as the SADPMR member of the Beneficiation Strategy Task Team. Finalise the Strategy with the Task Team Co-ordinate elements of the Strategy implementation - relevant to the SADPMR Promote the South African Diamond & Precious Metals industries Participate in the World Diamond Conference Participate in the LBMA Precious Metals conference Participate in the World Diamond Conference Participate in diamond, precious metal and jewellery exhibitions Negotiations with Planning phase Establishment of the Feasibility study by DTI, ACSA and Gauteng Approval of GEDA and consultation Jewellery Precinct at OR GEDA submitted to application by DTI Development with interested Tambo Airport stakeholders Agency(GEDA) parties

6. 7 BENEFICIATION STRATEGIC OBJECTIVES TARGET 2010/11 TARGET 2011/12 TARGET 2012/13 Represent South Africa 6. 7 BENEFICIATION STRATEGIC OBJECTIVES TARGET 2010/11 TARGET 2011/12 TARGET 2012/13 Represent South Africa at Kimberley Process Working Group Diamond Experts meetings and conferences Represent SA at the Kimberley Process meetings in Namibia or Israel Represent SA at the Kimberley Process meetings in Tanzania Represent SA at the Kimberley Process meetings in USA Provide technical insight, advice and research with regard to issues relating to the diamond & precious metals industries Technical research and advice relating to synthetic diamonds, polished diamond exchanges Technical research and advice relating to minted bars and precious metal coins Technical research and advice relating to KP statistics Review the Precious Metals Industry annually for the SADPMR Annual Report Annual Review of the precious metals industry for 2009 Annual Review of the precious metals industry for 2010 Annual Review of the precious metals industry for 2011. ACTIVITIES Achieve best practice in the implementation of the Kimberley Process Certification Scheme (KPCS) To establish knowledge base on diamonds and precious metals OUTCOME/S Establish the SADPMR as an authority on the SA diamond and precious Metals industries

6. 7 BENEFICIATION STRATEGIC OBJECTIVES OUTCOME/S ACTIVITIES Support knowledge base, compliance and value addition 6. 7 BENEFICIATION STRATEGIC OBJECTIVES OUTCOME/S ACTIVITIES Support knowledge base, compliance and value addition Facilitate and/or develop projects that will enhance both compliance and value addition. Facilitate and coordinate the development of a Diamond Provence Laboratory in South Africa (at MINTEK) Support knowledge base PGMs in South Africa handbook TARGET 2010/11 Co-ordinate the collection of diamond samples from South Africa and Africa TARGET 2011/12 Establishment of routine diamond analyses for provenance studies TARGET 2012/13 Co-ordinate worldwide collaboration Research the PGMs trading and Fabrication industries in South Africa. Compile chapter on PGMs refining and trading in South Africa Draft chapter on PGMs fabrication in South Africa Publish and distribute PGMs in South Africa Handbook Editing of Chapter 1 and 2 Compile Tables, and graphics

6. 8 FINANCE DEPARTMENT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES Align annual budget with 6. 8 FINANCE DEPARTMENT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES Align annual budget with the strategic plan. Resources allocated and utilised on key priorities Align budget to Approved departmental priorities Departmental resource allocation and utilisation plan Develop and implement policies and procedures Compliance with the PFMA requirements TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 30 Sept 2010 30 Sept 2011 30 Sept 2012 March 2011 March 2 012 March 2013 Review the: • Fleet Management Policy • Fraud Prevention Plan • Fixed Assets Acquisition, Management and Disposal Policy Effective management and safeguarding of the assets of the entity Better alignment with the provision of the Supply Chain Management Policy.

6. 8 FINANCE DEPARTMENT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 6. 8 FINANCE DEPARTMENT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Manage Assets of the entity Ensure maximum utilisation and minimise losses in asset management Tag all assets Accurate and reliable assets register March 2011 March 2012 March 2013 Accurate and timeous reporting Ensure effective Quarterly review of control of resources expenditure patterns and to enhance service delivery. Unqualified audit report March 2011 March 2012 March 2013

6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITY MEASURES TARGETS 2009/10 6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITY MEASURES TARGETS 2009/10 TARGETS 2010/11 TARGETS 2011/12 ICT Service delivery & Support Provide assurance that the ICT service Management practices will ensure the delivery of the level of services required to meet the organization’s objectives. Implementation of ICT Helpdesk System. Smooth and uninterrupted delivery service. daily Daily Divisional Training on new procedures and processes Smooth and uninterrupted delivery service On request or at least Annually On request or at least annually On request or at least Annually

6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2012/12 TARGETS 2012/13 Provide Disaster Recovery Plan (DRP) & Business Continuity Plan (BCP) Provide assurance that in the event of a disruption the disaster recovery & business continuity processes will ensure the timely resumption of IT services while minimizing the business impact. Proposal to be submitted for approval of project. Approved DRP and BCP plans March 2010 100 % protection of data 100% protection of data Tender process. Successful Bidder November 2010 100 % protection 100% protection Implementation of DRP / BCP. Documentation of DRP / BCP December 2010 100% protection Training & Awareness Testing Annually

6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 IT Governance Ensure compliance with Corporate IT Governance. Development and Implementation of the ICT Policy and Procedures. All ICT Policies & Procedures is made available to employees. March 2011 Implement Compliance with legislation & Information Acts. Clean Internal Audit August 2010 August 2011 August 2012

6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES TARGETS Protection 6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES TARGETS Protection of Information Assets Provide assurance that the security Architecture (policies, standards, procedures, & controls) ensures the confidentiality, integrity, & availability of information assets. Recruitment of ICT Security Personnel Monitoring & Control of Security policies, procedures and controls. 100% protection Development & Implementation of ICT Security Plan. Daily, Weekly and Monthly Reporting. 100% protection Employee Training and Awareness. Adherence to Compliance 100% compliance

6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 6. 9 INFORMATION COMMUNICATION TECHNOLOGY (ICT) STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Manage systems Infrastructure lifecycle Provide assurance that the Management practices for the development/acqui sition, testing, implementation, maintenance, & disposal of systems & infrastructure will meet the organization's objectives. Development and Implementation of ICT Master Systems Plan. The appropriate Network Architecture Solution in place. April 2011 April 2012 April 2013 100 % implemented The appropriate Business Application aligned with organization needs.

6. 10 INTERNAL AUDIT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 6. 10 INTERNAL AUDIT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Maintain efficient effective controls. Audit Charter in place Review the internal audit charter Compliance with the audit charter June 2010 March 2011 March 2013 A three year rolling strategic plan Audits executed according to the identified risks. Values and objectives are established and communicated Sept. 2010 Sept. 2012 Sept 2013 and

6. 10 INTERNAL AUDIT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES Risks identified and mitigated 6. 10 INTERNAL AUDIT STRATEGIC OBJECTIVES OUTCOMES KEY ACTIVITIES MEASURES Risks identified and mitigated Risk areas of the institution’s operations are covered in the scope of internal and external audits A quarterly report to the audit committee detailing its performance against the annual internal audit plan. Effective monitoring and possible intervention by the Audit Committee. Co-ordinate with other Proper coverage of internal and external audits and minimized providers of duplication of effort assurance TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Stakeholders are Nov 2010 satisfied with the services rendered by the internal audit function Nov 2011 Nov 2013 Quarterly reports Quarterly Mutually planned audit assignments Annually

6. 11 SECURITY RISK MANAGEMENT STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 6. 11 SECURITY RISK MANAGEMENT STRATEGIC OBJECTIVE OUTCOMES KEY ACTIVITIES MEASURES TARGETS 2010/11 TARGETS 2011/12 TARGETS 2012/13 Protect and safeguard physical and intellectual properties of the SADPMR Ensure implementation of the Minimum Information Security Standard (MISS). Development and Implementation of the SADPMR Physical and Information Security Policy is well communicated to all employees. Security awareness programme s are done Vetting of shortlisted candidates takes place. Make all employees to be familiar with security policy. Adherence to security procedures. Proper usage of access cards. All employees and use their access cards. To control the access to DEEC on daily basis and ensure proper monitoring of CCTV Upgrade the CCTV and Alarms to the required standard and monitor tenders at DEEC. To have CCTV and Access control upgraded. To limit the access to DEEC on daily basis Control the proper use of pool cars. Authorized booking and utilization of pool cars. Only authorized employees have access to pool cars. Ensure proper management of company pool cars. Only authorized employees have access to pool cars.

AREA OF FOCUS DEEC Strategic objectives Interventions To ensure security of supply of unpolished AREA OF FOCUS DEEC Strategic objectives Interventions To ensure security of supply of unpolished diamonds by promoting: • Accessibility to DEEC • Availability of diamonds Expand market services of the Diamond Exchange and Export Centre (DEEC) to 1. Small scale miners/diggers 2. Individual cutters/polishers Outcomes Growth and sustainability of local beneficiation and number of SMME and jobs 37

AREA OF FOCUS DEEC Strategic objective To increase access to and availability of diamonds AREA OF FOCUS DEEC Strategic objective To increase access to and availability of diamonds for local traders and beneficiators. Interventions Outcomes Enabling foreign producers to bring goods to RSA and develop infrastructure for international diamond traders Increase in access to number of carats and a larger variety of diamonds from the African continent for cutters and polishers. Establish a world class diamonds market in S. A. 38

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