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SA 8000 Heinrich A. Bieler SA 8000 Heinrich A. Bieler

Why use a Standard n To provide a basis for audit and improvement that Why use a Standard n To provide a basis for audit and improvement that represents the interests of stakeholders, whilst being biased to none in particular. n Is widely understood, accepted and is verifiable by both internal and external means. n A baseline against which acceptable practices may be measured. 2

SA 8000 § The first global standard for ethical sourcing § Designed for independent SA 8000 § The first global standard for ethical sourcing § Designed for independent verification § A global standard, designed for use by any company, anywhere in the world § Has been developed with stakeholders § Is designed to take local laws and requirements into account “SA 8000 is definitely a move in the right direction and complements efforts such as the Ethical Trading Initiative in Europe, to put these issues onto the global agenda” Dr Geoff Spriegel - Sainsbury’s Supermarkets Ltd. . 3

SA 8000 n A common standard seeking to guarantee the basic rights of workers SA 8000 n A common standard seeking to guarantee the basic rights of workers n A set of universal requirements in line with the ILO Conventions n The first auditable global social standard n Provides the framework for the independent verification of the ethical production of goods and services n Has been developed by CEPAA, now SAI (Social Accountability International) n More information: www. cepaa. org 4

Social Accountability International (SAI) n A charitable human rights organization n Dedicated to improving Social Accountability International (SAI) n A charitable human rights organization n Dedicated to improving workplaces and communities by developing and implementing socially responsible standads n SAI convenes key multi-sectoral stakeholders to develop consensus-based voluntary standards n SAI accredits qualified organizations to verify compliance n SAI promotes understanding and implementation of such standard worldwide 5

The Standard SA 8000 (download: www. cepaa. org) Discrimination Management Communicatio n Working Hours The Standard SA 8000 (download: www. cepaa. org) Discrimination Management Communicatio n Working Hours Supply Chain Remuneration Disziplinary Practices Health & Safety Forced Labour Child Labour Freedom of Association & Right to Collective Bargaining 6

Improvement Process SA 8000 Certification Basic Code of Practice Unacceptable Level 7 Improvement Process SA 8000 Certification Basic Code of Practice Unacceptable Level 7

Stepped Approach Monitoring Supplier Verification (full or reduced) Supply Chain Verification SA 8000 Supply Stepped Approach Monitoring Supplier Verification (full or reduced) Supply Chain Verification SA 8000 Supply Chain Verification Reduced Requirements Completeness of Coverage per Supplier SA 8000 Certification 8

Implementation Learn about the requirements Commitment of the Top Management Projectplanning Training, Information, Contacts Implementation Learn about the requirements Commitment of the Top Management Projectplanning Training, Information, Contacts to NGOs Process / evidence definition Process implementation / providing evidence Monitoring / Management Review (Pre -Audit) Certificition 9

Stakeholder Map Taxes Church Laws Shareholder Goverment Parties Religion Unions NGOs Capital Accidents Organisation Stakeholder Map Taxes Church Laws Shareholder Goverment Parties Religion Unions NGOs Capital Accidents Organisation Banks Owner Insurance Social Security Management Employees Workers Suppliers Media Families Competitors Clients Hobbies Internet TV/Radio Press 10

Certification Process United Nations, EU NGOs Local legislation Suppliers Local Staff Local/ International norms Certification Process United Nations, EU NGOs Local legislation Suppliers Local Staff Local/ International norms Code of Practice Client Interpretation of SA 8000 for audit, with certification objective Conformity Audit to SA 8000 standard ? SA 8000 standard requirements Surveillances Accredited Certificate Basic requirements Elements of the implementation decision ’Audit Report Enterprise XYZ Implementation Audit and Certification 11

Certification Audit: Documentation n Documentation · Contract of Employment · Human Resource Manual / Certification Audit: Documentation n Documentation · Contract of Employment · Human Resource Manual / Procedures · Published Policy · PR Material · Quality Manual / Procedures · Health and Safety Manual / Procedures 12

Certification Audit: Records n Records · Pay Stubs · Payroll · Fire, Health and Certification Audit: Records n Records · Pay Stubs · Payroll · Fire, Health and Safety Certificate · Job Application · Test Results (e. g. Potable Water) · Production Schedules · Identity Documents 13

Certification Audit: Interviews and Focus Groups n Worker Interview · Anonymity · Simple, clear Certification Audit: Interviews and Focus Groups n Worker Interview · Anonymity · Simple, clear questions · Language · Gender · Notes · Ev. Off-site interviews n Focus Groups · Group of workers selected randomly · Two / three Subjects · Group Briefed at Start / summary given at end of Session 14

Certification Audit: Questionnaire, Observations n Questionnaire / Survey · Larger sample · Anonymous · Certification Audit: Questionnaire, Observations n Questionnaire / Survey · Larger sample · Anonymous · Use to cross check · Brief, clear (10 – 15 Questions) n Observations · Use and common sense 15

Data Collection Matrix 16 Data Collection Matrix 16

Auditors Ethics n Audit team selection (gender) n Language n Knowledge of customs and Auditors Ethics n Audit team selection (gender) n Language n Knowledge of customs and laws n Understanding of the culture n Do no harm n Information is about people n When auditors leave, people remain n If you cannot do the work – do not try n Do not deceive n Do not misrepresent 17

Integrated Systems → Integrated Audits 18 Integrated Systems → Integrated Audits 18

Worker Benefits n Fewer accidents n Enhanced opportunities to be organized n A way Worker Benefits n Fewer accidents n Enhanced opportunities to be organized n A way to address and improve the conditions where people work n Increased worker awareness about core labor rights n Enhanced communication to the management n Evidence that labor rights are good for society and business n Improved business practices lead to economic growth and new job opportunities 19

Employer benefits n A credible and effective way to put social responsability into action Employer benefits n A credible and effective way to put social responsability into action n Enhanced company and brand reputation n Improved employee recruitment, retention and performance n Gains in quality and productivity n Savings from fewer workdays lost and lower insurance bills n Less expensive than an internal compliance program n Better relationships among workers, trade unions, companies, customers, NGOs and government 20

Consumer benefits n Clear, credible information for those who want to make ethical purchasng Consumer benefits n Clear, credible information for those who want to make ethical purchasng decisions n Useful data for socially responsible investors n Identification of products made under humane conditions n Identification of companies making progress toward humane conditions n Broad coverage of product categories and production geography 21

Additional Information ? SGS Société Generale de Surveillance SA 1, place des Alpes P. Additional Information ? SGS Société Generale de Surveillance SA 1, place des Alpes P. O. Box 2152 CH-1211 Geneva 1 www. sgs. com SGS Switzerland SA Systems &Services Certification Technoparkstrasse 1 CH-8005 Zurich [email protected] com 22