S The University of Queensland Library Majella

S @ The University of Queensland Library Majella Pugh Associate Director, Collections & Information Resources Library Resources & Technology Service The University of Queensland

Outline • UQ Library collection • Recap on 2011 landscape • UQ Library’s three year PDA trial • Ongoing developments

UQ Library Collection

UQ Library collection • Largest in Queensland • Held across 14 locations • new warehouse – Gatton campus • One of the largest Australian academic collections • Over 2 million volumes • Over 85, 000 distinct journal titles in electronic and/or print format • Over 900 networked databases, linking users to content • Multiple copies of textbooks, including in High Use for quick access • Over 30, 000 DVDs and videocassettes • Extensive manuscript, microform and pictorial collections • digitisation campaign • Over 500, 000 ebooks

e. Books @ UQ Library • 2010: E-preferred policy • 2011: 60/40 book funds allocated • 2012: 80/20 -> 68/32 • 2013: 69/31 • 2012: allocated ~$3. 5 m to ebooks • 20+ vendors – publishers & aggregators • Purchase for online use – device use, secondary • Cover academic subject spectrum: humanities -> sciences – little English fiction • Outright purchase preferred over subscriptions: archival rights • Full MARC LCSH records – acquired, not in-house

E-collection use @ UQ Library e-Book views: 2009: 90, 831 2010: 341, 520 2011: 1, 554, 018 2012: 1, 664, 089* (*incomplete) Full-text journal article downloads: 2009: 5, 981, 231 2010: 6, 838, 379 2011: 9, 006, 864 2012: 9, 081, 794* (*incomplete) COUNTER compliant licensed resources only

Identifying ebooks for UQ • Alerting services • Academics • CAUL offers • Vendors • Communities: blogs, elists… • Patron Driven Acquisition model

Accessing ebooks @ UQ • • Library catalogue Discovery tool – SUMMON Publisher/ vendor websites Linked from Blackboard • Known title • Browse • Search

2011 landscape

e. Book users Printers Book Lovers Source: Shrimplin et al, 2011 (content); modified Borchardt model Technophiles Pragmatists

UQ statistics – big academic publishers

UQ Library print… & big academic e-publishers Print Springer Content Multiple Springer Subjects Wide range Sciences Purchase Model Title by title; Approval; SO Purchased entire years License n/a Multiple use 2010 Loans/Views 583, 792 106, 279 Available Titles 1, 267, 287 43, 525 Ratio X: 1 0. 5 2 Loans/Views 389 1, 010 Topic Cost accounting Economics Loans/Views 3, 048 4, 353 % of 2010 Loans/Views 0. 01% 4% Titles 283, 863 9, 103 % of Available 22% 21% Titles ` 71 126 % of Available 0. 01% 0. 3% # Loans/Views 12, 205 21, 195 % of 2010 Loans/Views 1% 20% Totals Top Title Top 10 Titles ≥ 1 Loan/View ≥ 100 Loans/Views

UQ statistics – aggregators

UQ Library – aggregators EBL Net. Library Content Multiple Subjects Wide range Purchase Model Title by title License Open (325 p/a) 1 concurrent user 2010 Views 17, 732 14, 141 Available Titles 3, 339 1, 880 View Ratio X: 1 5 8 Views 254 585 Topic Ecological economics Roman history Views 1, 861 2, 483 % of 2010 Views 10% 18% Titles 2, 886 1, 429 % of Available 86% 76% Titles 17 19 % of Available 0. 5% 1% # Views 2, 664 3, 480 % of 2010 Views 15% 25% Totals Top Title Top 10 Titles ≥ 1 Views ≥ 100 Views

Patron Driven Acquisition (ebooks) Yum Cha: loads of choice

What is ebook PDA? • Profile-driven model – subjects • Parameters: level, years, language, format… • MARC • Triggered • Auto-purchase • Short term loans (STL) • Authorised patrons • Buy at point of need: JIT • Deposit, or monthly bill • High ROI

Why ebook PDA? Collections • Introduces volume – fast • Seamless • Immediate access • STL = try before buy • No OOP risk • Targets gaps • Meets short term needs – fast • Adds high demand, high risk items • Streamlines Acquisitions staff workflows

Why ebook PDA? Engagement • Reduces footprint: repurpose space • Relevance: Google Age • Involvement in patron life/ leisure • Streamlines workloads: time -> patrons

e. Book PDA challenges • MARC • Duplication • Not so new • ILLs • MONEY! • Subject coverage • Etextbooks • PDF flatness • User experience • Inconsistent licensing/ DRM • Students vs researchers • Acquisitions workflows

Lessons learned (ebook PDA) • Communication: cultural shift • Clear goals • Start small – stage $ release • Monitor billing • Review STL/ trigger point • STL inevitably results in purchase • Reading lists • Tweak profiles • Previous use best indicates LT use • No rapid change subjects • Latest 3 -5 years • Set and stick to budget • Back-up plan

A disruptive technology e. Book PDA exposes philosophical issues • Challenges key value propositions: • Librarians central to expert selection • Library collections as monuments to scholarship • Google Books, Project Muse, JSTOR, Hathi. Trust • Library’s 21 st century role • Organisation’s mission • Hollywood mindset • Patrons: trustworthiness

UQ Library’s 3 year ebook PDA trial

UQ’s 3 year ebook PDA trial • Year 1: ebrary (2011) – auto-purchase • Year 2: EBL (2012) – 1 STL -> auto-purchase • Year 3: 3 vendors via Yankee Book Peddler (YBP) (2013) • 2 STLs -> auto-purchase • De-duping

UQ’s 3 year ebook PDA trial

UQ Library: ongoing developments • Bed-down YBP ebook PDA • Progress print book PDA • End of 2013: evaluate the 3 year PDA trial • PDA recommendations, 2014+ • Continue to purchase relevant publisher files, as able • Mine analytics • Monitor vendors: buy-outs, PDF -> epub, devices • CEIRAC (CAUL)

Questions?