Riverbed Leading-edge performance for Wide-area Data Services © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
2 An overview of Riverbed • The market leader in WAFS/Wide-area Data Services and application acceleration ▪ Products tested, proven, and deployed by the Fortune 500 1 and Global 1000 ▪ Delivers the speed, simplicity, and scale that corporations need • Results to date: ▪ More than 750 enterprise customers deployed ▪ Thousands of Steelhead appliances installed worldwide ▪ 170+ channel partners • Offices throughout U. S. , Europe and Asia ▪ 250 employees 1 The Info. Pro, Wave 7 Storage Survey, March 2006. Riverbed was cited as the market leader in WAFS/WDS among Fortune 10 • Fully funded by Goldman Sachs, Accel, Lightspeed, & UV Partners © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
3 The business environment is changing Increasing dependence on business applications Increasing consolidation of IT § Lower costs & easier to manage § Guaranteed data protection Increasing distribution of organizations § 67% of employees work in a location other than the headquarters § Globalization – global clients, global projects, global offices © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
4 Distributed offices present new IT challenges Lost Profit Users can’t get the job done § User frustration & mutiny Costly infrastructure upgrades § § Servers Bandwidth Storage Implementation § Seconds of “wait time” becomes minutes… hours…days. § Users create workarounds to avoid corporate applications © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Applications are just too slow § Small tasks become big ones § IT is focused on fire-fighting
5 Steelhead™ appliances solve these problems “Makes 5000 Kilometers feel like next door” BRANCH OFFICE WA N DATA CENTER BRANCH OFFICE • Eliminates the need for remote • Increases user and IT productivity infrastructure • Accelerates applications • The easiest product on the market to • Saves bandwidth deploy § No changes to client/servers § No changes to IP addresses or Qo. S markings © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
6 One product, many solutions Riverbed Steelhead. TM Appliances Application Acceleration • • • Backup Replication Windows File Sharing NFS Email FTP Web ERP/CRM Lotus Notes Custom apps Site Consolidation • • File servers Email servers Filers Remote storage Tape backup equip. Off-site media mgmt. On-line backup Outsourced services © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Bandwidth Optimization • • Expand narrow links Fill up LFNs Avoid WAN upgrades Reduce WAN bandwidth
7 Riverbed has customers in all industries A/E/C Energy Professional Services Healthcare/Bio/Ph arma Manufacturing Telecom Media/Communication s Government © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Retail/Consumer Finance Tech/Software
The Riverbed Optimization System (Ri. OS) © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
12 The three root causes of poor wide-area application performance Not enough bandwidth Transport protocol chattiness Application protocol inefficiencies If you don’t solve all three, users won’t see performance benefits. © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
13 Ri. OS is an integrated approach The Riverbed Optimization System Data Streamlining • Eliminate redundant bytes from transfers Transport Streamlining • Eliminate transport protocol inefficiencies Application Streamlining Management Streamlining • Optimize application WAN performance • Enable transparent deployment & central management © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
14 The Ri. OS underlying framework Initiate new TCP sessions Maintain TCP sessions WA N DATA CENTER 1. Accelerate the applications that are most important to your business • Works for all application that use TCP • Orders of magnitude improvements Maintain TCP sessions BRANCH OFFICE 2. Make it simple to deploy and manage • Transparent deployment • Auto-discovery, auto-interception • No changes to clients, servers, or applications • Robust central management © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
15 Data streamlining overcomes bandwidth limitations 60 -99% reduction in WAN utilization Files & Data Request WA N DATA CENTER • • • Reconstructed Files & Data BRANCH OFFICE Requests go directly from the client to the server Steelhead auto-intercepts response, and segments data new bytes compressed & sent over the WAN Only 16 -Byte references communicate megabytes of existing data Remote Steelhead reconstructs data and delivers it to the client © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
16 Transport streamlining overcomes TCP limitations The net effect is a 60 -98% reduction in round trips WA N DATA CENTER BRANCH OFFICE Make TCP payload bigger Data 16 KB Repack payload with references to 100 KB+ From 100 KB+ to Virtual 1 MB+ © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL References New data
17 Transport streamlining provides many more TCP optimizations High-speed TCP • “Fill the pipe” for OC 3 and larger connections Connection pooling • Eliminate 50% of overhead for small, shortlived connections Adaptive congestion windows • Adapt transfer parameters based on network characteristics Limited and fast retransmits • Ensure priority handling for packet resends © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
18 Application streamlining overcomes application protocol limitations Typical application inefficiency Ope n FID Read 1 Read WA N 2 BRANCH OFFICE DATA CENTER © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
19 Application streamlining overcomes application protocol limitations Request DATA CENTER WA N Steelhead completes transaction locally © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL BRANCH OFFICE
20 Application streamlining overcomes application protocol limitations The net effect is 65 -98% reduction in WAN round trips Optimized WAN Transfer DATA CENTER WA N Steelhead completes transaction locally © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL BRANCH OFFICE
21 Application streamlining overcomes application limitations CIFS • Windows File Sharing & Windows-based applications MAPI • Microsoft Exchange HTTP • Web-based applications MS-SQL BACKUP & REPLICATION PROXY FILE SERVICE • Database driven applications • Simplified replication of remote servers (via RCU) • Disconnected operations & integrated file sharing © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
22 Riverbed’s approach accelerates all TCP applications © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
Management Streamlining Transparency & high availability © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
24 Simplicity is key for a successful WDS deployment Simple to deploy “I was very surprised by how simple the deployment was. I expected a complex integration, but it only required that I give each appliance an IP address. It was only a matter of minutes before I had the boxes up and running. ” - Senior Systems Engineer, Investor AB Immediate impact across applications “We were quite surprised when one day our backup process took 25% of its usual time, because we were busy analyzing the effects of Riverbed Steelhead appliances on our FTP transfers. We made no changes to our software – the Steelhead appliances just started working right away. ” - Director of IT, Mercury Interactive © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
25 More on transparent deployment Proxy TCP DATA CENTER WA N BRANCH OFFICE • No agents required on clients or servers • No tunnels need to be configured • Un-optimized traffic is automatically passed through © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
26 Steelhead appliances are designed for easy network integration Deployment Flexibility • 4 -port 10/1000 Ethernet cards • TCP connection forwarding • Diverse in-path and out-of-path deployment options Software-based Redundancy • Serial clustering • Parallel clustering • Hot backups Hardware-based Redundancy • Fail-to-wire Ethernet cards • Dual power supply (optional) • RAID (optional) © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
27 Sample deployment (in-path) LAN In-path with optional failover unit Steelhead Appliances 2, 3, 4, … NAS L 2 Switch WAN or VPN WAN/VPN Router File Servers Firewall or VPN Mail Server In-path with 4 -port card WAN/VPN LAN Router Switch Steelhead Appliances Router Switch Router Central Management Console (Optional) © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL NAS File Servers Mail Server
28 Sample deployment (additional options) Asymmetric routing Router Steelhead SH 1 WAN/VPN Steelhead SH 2 Router Steelhead Appliance Router Out-of-path (clustering optional) L 4 Switch NAS WAN/VPN Router File Servers Firewa ll or VPN Steelhead Appliances © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL CLI & web-based mgmt. Mail Server
29 Ri. OS supports centralized management Riverbed Central Management Console • Touchless configuration • Aggregated reporting • Group or individual configurations • Scheduled operations • Customizable reports and displays • SNMP traps © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
30 Riverbed provides world-class expertise & support • Worldwide 24 x 7 availability • Platinum, Gold, and Silver support levels • Our team is relentlessly focused on customer success Highly valued and praised by customers “Deploying Steelhead appliances has been quick and easy – they can usually be installed in 15 minutes. When we had an issue that required technical support, they were fantastic and stuck with us until it was resolved. I’m very impressed with Riverbed’s support team, and recommend them highly. ” © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL – IT Director, Large Engineering Company
31 A customer study on Gensler Architecture • Background ▪ #1 architecture and design firm in USA ▪ Data and server sprawl ▪ Inability to collaborate among offices • Results ▪ 70 x faster CAD file sharing ▪ 75% reduction in WAN traffic • Key benefits from deploying Riverbed ▪ Fast file-sharing eases collaboration ▪ Reduced cost of remote backup ▪ Enables “office-in-a-box” concept, which dramatically simplifies deployment of IT services at new offices © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL “Our files and data now move more than 70 times faster between offices, giving us the ability to complete projects more quickly. We’ve also reduced our WAN traffic overall by 75%. ” - Bruce Bartolf, CTO
32 A customer study on LG Electronics • Background ▪ Global deployment covers Asia, Europe, and Americas ▪ International bandwidth expensive and high latency ▪ Many applications unusable in remote offices • Results ▪ Bandwidth utilization reduced up to 40% ▪ Applications run 20 x faster • Key benefits from deploying Riverbed ▪ US $500, 000 savings monthly in bandwidth expenses ▪ Corporate applications usable in all locations © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL More than $US 6 Million in bandwidth savings alone. “I wish all IT projects could produce such impressive, tangible results. ” - Network Engineer
33 A customer study on Electronic Arts • Background ▪ #1 worldwide video game developer ▪ Distributing 3 GB - 6 GB game software worldwide • Results ▪ More than 60 x improvement in FTP data transfers ▪ 90% reduction in WAN traffic • Key benefits from deploying Riverbed ▪ Time to market accelerated ▪ Bandwidth utilization reduced © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL “Riverbed’s technology is addicting. Our FTPs of large source code files went from twelve hours to about ten minutes. ” - Global Network Architect
34 A customer study on Allen Matkins, LLP • Background ▪ Top-200 US law firm ▪ Slow applications resulting in lost productivity ▪ Data sprawl issues • Results ▪ Applications run 40 x faster ▪ Centralized CRM deployment • Key benefits from deploying Riverbed ▪ $980, 000 in annual productivity gains ▪ 20 non-billable hours per attorney per year saved ▪ Streamlined IT management ▪ Less attorney frustration © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL “Using the Steelhead solution, we have eliminated more than 20 non-billable hours annually for the average attorney working in a remote office. Now we can provide our highquality client experience while eliminating behind-the-scenes manual labor by our attorneys. That also translates into an estimated $980, 000 in annual productivity gains for Allen Matkins. ” - Frank Gillman, Director of IT
35 A customer study on Allied Capital Corporation • Background ▪ 4 Locations in the US ▪ Access to data slow for distributed users ▪ SEC Requirements demand data control & compliance • Results ▪ Applications run 35 x faster ▪ All file servers consolidated to HQ • Key benefits from deploying Riverbed ▪ 7 month payback period ▪ Data consolidated – easier to find ▪ Data sprawl gone – data is secure ▪ More productive users worldwide “Within a matter of 24 hours, we were able to prove that we had significantly accelerated performance across the network. For example, opening a 10 MB excel file from DC to New York was reduced from 2 minutes and 59 seconds to just 5 seconds. Users even noticed performance increases in email downloads and CRM access. ” - Will Cowdrick, Infrastructure Lead © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
36 Steelhead appliances are sized for your offices Small Office Mid-Size Office Data Center/HQ 520 2020 5010 • 1 Mbps optimized • 10 Mbps optimized • 45 Mbps Kbps optimized 1020 3010/3510 • 2 Mbps Kbps optimized • 10/20 Mbps Kbps throughput • 300 optimized TCP connections throughput • 2000 optimized TCP connections throughput • 4, 500 optimized TCP connections New 200 • 1 Mbps optimized throughput • 75 optimized TCP connections New throughput • 625 optimized TCP connections optimized throughput • 2400/2400 optimized TCP connections 100 • 1 Mbps optimized throughput • 25 optimized TCP connections © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Systemwide Visibility/Reporting Riverbed Central Management Console
37 In summary, Riverbed will accelerate your business Accelerates all key applications by up to 100 x over the WAN WA N Reduces bandwidth utilization by 60% to 95% Enables successful IT consolidation Hundreds of customers in production today © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
Thank you for your time www. riverbed. com © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
Additional Information • Network Deployment Options • Additional Features © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
Network Deployment Options © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
41 Remote office deployment detail (simple) Branch Office LAN In-path deployment NAS WAN/VPN Router File Servers Firewall or VPN Steelhead Appliance L 2 Switch Mail Server Branch Office LAN Out-of-path deployment L 2 or L 4 Switch WAN/VPN NAS File Servers Router Firewall or VPN Mail Server Steelhead Appliance © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
42 In-path deployment (detailed) LAN Steelhead Appliances 2, 3, 4, … NAS L 2 Switch WAN or VPN WAN/VPN File Servers Router Firewall or VPN Mail Server In-Path Deployment: Redundant routers and Steelheads with 4 -port cards Router LAN NAS Switch WAN/VPN Router File Servers Switch Steelhead Appliances Mail Server Central Management Console (optional) © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
43 In-path deployment (detailed) In-path with 4 -port card WAN/VPN LAN Router Switch Router Steelhead Appliance NAS Router File Servers Router Switch Mail Server Central Management Console (optional) LAN Virtual in-path via WCCP or PBR w/CDP NAS L 3 Switch WAN/VPN File Servers Router Firewall Or VPN Steelhead Appliance © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Mail Server
44 Out-of-path deployment (detailed) LAN NAS L 4 Switch WAN/VPN File Servers Router Firewa ll or VPN Mail Server Steelhead Appliance LAN Out-of-path clustered L 4 Switch NAS WAN/VPN Router File Servers Firewall or VPN Steelhead Appliances © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL CLI & web-based mgmt. Mail Server
45 Other deployment options Virtual in-path (VLAN bridge) LAN Firewall or VPN NAS L 3 Switch/Router WAN/VPN File Servers Router Mail Server Steelhead Appliance Asymmetric routing REMOTE OFFICE DATA CENTER Router Steelhead SH 1 WAN/VPN Steelhead SH 2 Router Steelhead Appliance Router © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Router
PRIMARY DESIGN CENTER Osaka, Japan 46 SALES OFFICE Paris, France WDS Appliance Q. A. Bangalore India EUROPEAN SERVICE CENTER Reading, UK WDS Appliance Filer WDS Appliance 768 kbps E 1 WDS Appliance Filer 3 x T 1 2 x T 1 Intelsat 255 kbps Uplink 1. 5 Mbps Downlink 800 ms RTT PROJECT SITE Kuala Lumpur, Malaysia VPN Internet 256 kbps Private Networ k EUROPEAN DISTRIBUTION HUB Cork, Ireland WDS Appliance T 3 (serverless) DSL PRIMARY DATA CENTER Denver, CO WDS Appliance DISASTER RECOVERY SITE Jersey City, New Jersey OC-3 WDS Appliance Storage Filers WDS Appliance Tape Backup File Web Mail © 2006 Servers. RIVERBED TECHNOLOGY, INC – CONFIDENTIAL Servers WDS Appliance File Web Mail Servers
Additional Features © 2005 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
48 High-Speed TCP – for high bandwidth, high latency connections High-Speed TCP Bandwidth / Throughput OC 12 Regular TCP Time • Enable full utilization of high bandwidth connection with 15+ ms latency • Overcome latency while still maintaining safe congestion control • Ramp up faster, slow down less than regular TCP • Approach sanctioned by the IETF, unlike proprietary protocols © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
49 Filling an OC-12 connection Test Scenario Throughput 622 Mbps 15 ms 36 Mbps With Steelhead Appliances 622 Mbps 15 ms 600+ Mbps Baseline B RTT Latency Baseline A Bandwidth 622 Mbps 100 ms 5 Mbps With Steelhead Appliances 622 Mbps 100 ms 600+ Mbps More than 100 x faster WAN Util (millions bits/second) Sample FTP Transfers (3 GB file) Time (seconds) © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
50 Proxy File Service (PFS) overcomes WAN failure Standard Steelhead appliance operation Continued access to file server over the failure files after WAN Access to centralized DATA CENTER X WA N File Servers BRANCH OFFICE PFS Read-write access to central Server – global shares Read-write access to PFS – local shares Read-only access to PFS – broadcast shares Broadcast mode – files pushed out to remote office PFS Local mode – server replicated back to data center © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
51 Transparent pre-population prepositions popular content Files & Data DATA CENTER Scheduled Delivery/Update Reconstructed Response WA N BRANCH OFFICE Virtual Window are distributed before demand Pre-populated files & emails Expansion (VWE) Only changes are sent over the WAN Access is fast & local © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
52 Data streamlining overcomes bandwidth limitations (alt. ver. ) Files & data DATA CENTER Data Request WA N Reconstructed files & data BRANCH OFFICE • Only new bytes compressed & sent over the WAN • 16 -Byte references communicate megabytes of existing data • 60 -95% reduction of WAN Utilization © 2006 RIVERBED TECHNOLOGY, INC – CONFIDENTIAL
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