Rita Wilson - Strategic Director & Business Matters Project Lead Kevin Sleeman - Information Systems and Strategy Manager Lichfield District Council
business view………
Ø We need to join up information – internally and externally! Trading Standards Environmental Services R Jones & Son No 1 High St Jones & Son 1 High Street Licensing Planning PROSECUTION PENDING !! Jones Ltd One High St R J Jones High St B 96 Economic Development and Business Link Supporting Mr Jones! Fire & Rescue need specific addressing for emergency call out and for planned inspections
Working with Business / Business Matters Introduction Ø Regional/national project – currently Dudley, Solihull and Lichfield at the heart of the work - looking at 360 degree perspective of businesses as customers of local authorities Ø Developing a standard – at the heart of the project – bringing consistency to managing data and identity (Business Description Schema) Ø Initially driven by efficiency/customer improvement objectives – now supports major transformational initiatives: • • • Hampton Review says business should give information once only and we all share it – basis for regulatory reform Customer Insight – to understand how to segment business customers and develop services based on identifiable need you need to know who your customers are – and keep track of them Centralisation of Business Link operations and customer services under framework of Regional Development Agencies leading to rationalisation of Business Support programmes across local authorities and Business Link…….
Current Work Ø Work with Business Link on a regional index of businesses – core data only with information in the public domain Ø Supports the Simplification Agenda – need to understand customer base to be able to target support Ø 3 West midlands local authorities including Lichfield now in a working pilot funded by Business Link Ø Challenge to have one source of Business data in the authority which then can be used for sharing across other agencies Ø Services delivered to locations – importance of Local Land Property Gazetteer and Unique Property Reference Number Ø Gaining momentum – in discussion with several other Midlands authorities who wish to become part of this Ø Final confirmation awaited of funding through Government Connects to explore secure exchange of data – moving beyond core information Ø Links to parallel pieces of work………. .
Transformational Government Customer Insight Forum Business Support Simplification Programme National Identity Strategy Business Identity Management Working Group Local Government Efficiencies and Improvement Business Matters* Stage 4 Internal data sharing Business Link WM funded Project procedures and with Business Link and Lichfield DC protocols to have one Dudley Councils. Solihull and single source of data across of business Live sharing Business Matters Stages 1, 2, 3, multitude of Council databases – targeted data to give ncept of Single Business Account Developing business and proof of concept standards support Funding through e. Government programme and West Midlands RIEP Better Regulation Agenda (LBRO) Retail Enforcement Pilots - REP Joined up regulation in Manchester area (AGMA) using BM stds, . RIEP/GC/LBRO funding Government Connect Pot – bids in from BM and AGMA Yorkshire RIEP funding for joined up approach to regulation in Yorkshire using BM stds Improving Regulation in Staffordshire Project (IRIS) working with SCC, LDC and Environment Agency – joined up approaches backed by BM data sharing
Business Description Schema Ø Currently version 4 Ø Contains 30 unique fields regarding a business Ø Built through wide consultation
Business Description fields Ø Ø Ø Ø Identifiers BS 7666 Address BS 7666 Coordinate Telephone Number Fax Number Business Name Classification Date Commenced Trading Date Of Occupancy At This Address Date Ceased Trading At This Address Description Website Email Address Ethnicity Contact Details Ø Ø Ø Ø Title Forename Surname Job Title Date Left Business Telephone Number Email Address Fax Number Contact Preference Employees Legal Status Turnover Business Stage Business Directory Option Last Updated
Key Identifiers Ø 6 key fields identified as level 1 data • • • Responsible Local Authority (SNAC code) Trading As name Address in BS 7666 format UPRN (Unique Property Reference Number) Registered Business Name SBA Link Field (Companies House Number, NINO if given voluntarily, Charities House Number) Ø Level 2 and 3 data has yet to be defined and will start to be formulated through BDS 5 Ø Level 4 is where it gets interesting!
Core Index Update Process Business Link Subscribe Consume Hub Publish Lichfield DC R Jones & Son 1 High Street, Lichfield New Solihull MBC
Looking forward Ø Government Connect and the GCSx Ø Level 4 data and the Staffordshire Enforcement project
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