Ricoh s Implementation of Sustainable Development through its Vision

Ricoh’s Implementation of Sustainable Development through its Vision of a Low. Carbon Economy across the Total Value Chain 1

Ricoh Group – An Introduction 2

Business in Ricoh Group 3 Net Sales (FY 08) : 2091. 6 billion Yen approx. 21. 1 billion USD No. of Employees (Group) ： 108, 500 *Data as of 31 Mar 2009 Main Products v v v v No. of Affiliates Networking Multi- Function Products (MFP) Networking Printers Media (DVD, CD-RW) Networking Scanners Digital Duplicators Cameras Parts & Components Thermal Paper & Re-writable Media China 33 Japan Europe/Middle 106 Americas East/ Africa 55 108 Asia Pacific 16 (

Brands for Ricoh Group markets office equipment under 9 group brands to our customers worldwide. RICOH GROUP

Evaluation by External Bodies Dr. Klaus Toepfer, Executive Director of UNEP (left) presented the WEC Gold Medal to Mr. M. Sakurai, former CEO of Ricoh 2008 : AAA Rating 2003: Gold Medal Prize (World Environment Center) 2005 : No 1 Corporate Responsibility (Ökom Gmb. H, Germany) 2005 – 2009 : Global 100 Most Sustainable Corporation 2005 : No 4 Low Carbon Tech Innovation

Ricoh Group’s vision for the year 2050 6

The gap between the impact and the earth’s tolerate level Scenarios of the Env. impact to the world Disastrous social ramifications; population declines Scenario 1: Main focus on economic growth Current 2000 tolerable level for the environment 2010 Scenario 2: Main focus on implementing an environmental impact reduction program to slowly transform the society into a sustainable one 2020 2030 2040 2050 7

Ricoh’s long term vision for a sustainable society To achieve a sustainable society Employee Involvement -16. 8% by FY 2007 Integrated environmental impact -20% by FY 2010 Technological Innovation Ricoh aims for a reduction of 1/8 of the year 2000 level in terms of Integrated Environmental Impact (IEI) in developed countries 2000 2050 With this in mind, we will think about what should be done now, and will draw up a mid to long-term plan to implement sustainable environmental management 8

Analysis of the total lifecycle impact Integrated Environmental Impact (FY 2006) Mega ELU Upstream Ricoh Group Customers Ricoh aims to reduce the integrated environmental impact of its entire business activities by absolute values. 9

Ricoh’s Value Chain and its Lifecycle Management 10

Lifecycle management Striving to reduce all environmental impact systematically, including business partners, in every environmental aspect of the total lifecycle. 11

Improving Our Products Promoting the development of Env. Technologies & Env. Friendly Products based on the Extra-Long-Term Env. Vision. New Colour Px. P Toner Quick Recovery from Energy Saving mode within 10 seconds

Reducing Env. Impact at Production Sites (1) Ricoh has set higher goals than those in Kyoto Protocol to help prevent global warming. Innovations in Manufacturing Process Introduction of High Efficiency Equipment

Reducing Env. Impact at Production Sites (2) Introduction of Natural Energy Zero Waste to Landfill <Introduction of Solar Panels> * Ricoh Numazu Plant (Japan) <Purchase of Green Power> CDM Projects <Wind Generation in India> Achieved at all major Ricoh production sites

Improving Our Logistics (1) Eco packaging in the transportation process MFP Delivery・Storage・Repeated Use BEFORE Eco Packaging Resuable packaging　　　　From 1998 From 2001 E R FO BE 98% Recyclable 99% Reusable Printer Dealing with customers’ orders・Reusable Rack Carton boxes with bubble wrap packaging Large amount of waste BEFORE During Delivery/Collection After 従来型ﾀﾞﾝﾎﾞｰﾙ包装 99% reduction in packaging material From 2000 Oct

Improving Our Logistics (2) Ricoh started operating the Supply System through Milk Runs in 2007 CO 2 Reduction by 50% Quicker Unloading at time of delivery

Active Promotion of Ricoh Green Products Promoting Env. Friendly Products to customers through the obtaining of Green Labels around the World. Hong Kong New Zealand United States Germany Singapore Japan China Nordic Countries Thailand Active disclosure of product information in an easy-to-understand manner

Ricoh Recycling Activities Working on recycling with less environmental impact and high economic efficiency Toner Cartridge Take-back Program Machine Take-back Program Quality Control for production of Recycled Products Recycling Process for Copiers

Env. Management of External Sites 19

Controlling Upstream Impact - JAMP Use of JAMP to build the comprehensive chemical substance information infrastructure. Cope with chemical substance regulations e. g. REACH. Management Guideline Road Traffic Act AIS/MSDSplus Car Information transfer infrastructure Road (High-way) As one of 16 co-founders, Ricoh strongly supports and promotes JAMP worldwide.

Controlling Upstream Impact - JAMP Current Situation so far… … Information collection side Information provision side Heavy workload Necessary to provide information to a lot of customers individually. Necessary to provide updated Information to every customer timely MSDSplus /AIS MSDSplus シート /AIS シート sheet Low Reliability Huge investment Information collection takes much time and huge efforts. Necessary to negotiate with a lot of suppliers individually. Cannot acquire updated information timely

Controlling Upstream Impact - JAMP Benefits of a consolidated Information Transfer Infrastructure Information provision side Single window for the provision to a lot of customers Automatic updated information provision is possible due to the record of “log” in JAMP system Information collection side Effective distribution JAMP Information Transmission Infrastructure MSDSplus /AIS sheet minimum operation workload Single window for the collection from a lot of suppliers Improvement in an information collection rate Security which JAMP attested Secure reliability Automatic updated information collection

Controlling Upstream Impact - JAMP Benefits of a consolidated Information Transfer Infrastructure JAMP target ü ü ü Reduce burden of information provision Allow SME participation Common place for information exchange Easy transfer of collected data Allow for constant updates Frequent update is necessary to comply with REACH

Reducing Impact at Customer sites Integrated Environmental Impact (FY 2006) Mega ELU Upstream Ricoh Group Customers Urgent need to help customers reduce environmental impact at their sites.

Reducing Impact at Customer sites Introduction of “Total Green Office Solutions” or TGOS Business Strategy with Sustainable Env. Management at its Core AIM üReduce Env. Impact of customer’s business üCost Savings for customers

Reducing Impact at Customer sites Campaign for Visualization of CO 2 “…for example, setting energy saving mode of MFP reduces 78% of power consumption which in reduces the costumer’s energy costs. ” CO 2 見える化削減量プロジェクト “Your office is part of this earth…” “…for example, our paper saving features will help the environment while also saving the costumer money. ” “ and Ricoh will report to you how your products are reducing CO 2”

Reducing Impact at Customer sites Printer Fax Copier Printer Fax MFD • Analysis of customer’s output situation • Propose new layout of equipment 　　　 Before 　 After Printer 23 2 Fax 6 0 MFP 9 5 Total 38 7 Achieve reduction of environmental impact without affecting productivity TEC* Value Cost reduction Before 153 Kwh/week After 31. 2 Kwh/week TEC 121. 8 Kwh/week US$14. 6**/week （US$760/Year) Before CO 2 Reduction 93. 33 Kg/week After 19. 03 Kg/week CO 2 74. 30 Kg/week

Reducing CO 2 at customers By letting customers enable energy saving mode, CO 2 emission from Ricoh’s products can be sharply reduced in the market. (CO 2 ton) Yearly CO 2 emission from Ricoh products Reduction by letting customers enable energy saving mode Reduction of 48% Reduction by new Technologies FY 2006 FY 2007 FY 2010 FY 2020 28