Responsible Sourcing Workshop— Sustainability in the Supply Chain William R. Blackburn Supply and Value Chain Center Quinlan School of Business Loyola University Chicago Loyola Water Tower Campus Chicago, IL September 25, 2014 illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Why the increased focus on sustainability in supply chains? WH Y? q Consumer sensitivity to ethical behavior of producers q Public expectation of corporate buyer’s responsibility for supply chain q Extent of environmental and social impact (risk) q NGO focus and reach, global e-communications q Opportunities for greater supply chain efficiency ($) q Buyer’s legal compliance § SEC conflict minerals; Lacey Act (illegal wood); updated OSHA SDS, DOT § CA Prop 65 and Transparency in Supply Chains laws; § EU Ro. HS, REACH, WEEE, Packaging & Battery laws q Sustainability as a company strategy; search for sustainable products illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Ongoing Sustainability Issues q Supplier issues § “Living wage”, “training wages”, nonpayment of workers § Coaching workers on audit responses; bribing auditors § Excessive hours ( due to customer ordering practices) § Traceability, hidden noncompliant subcontractors q Company (customer) issues § Procurement dept. view of little business value vs. cost and time § Viewing supplier network as low-cost source, not a strategic asset; squeezing costs, slow payment § Audit fatigue; auditing vs training/coaching around root causes § Repeat issues; few supplier management systems illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Our Discussion Today 2: 30 -3: 30: sears Sears Holdings: Paul Campbell, Director Sustainability/Green Leadership Baxter International: Julie Brautigam, Director Global Supply Chain Sustainability 3: 30 -4: 00: Break 4: 00 -4: 30: Mc. Donalds: Rachael Sherman, Manager, Sustainable Supply Chain 4: 30 -5: 30: illiam lackburn onsulting, Ltd. Q&A and Follow-up: Speaker Panel © 2012 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
What is sustainability? (and how do you determine that? ) illiam lackburn onsulting, Ltd. © 2012 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Defining Sustainability Obligations q. Going beyond Brundtland, TBL q. Implied expectations (GRI, CSR Reports) q. Express expectations of global stakeholders §Voluntary standards (ISO 26000, UNGC, Ethos Indicators, STARS, Star Community Index, industry standards, etc. ) § Mandatory integrated reporting standards (UK, S. Africa, France, Sweden, Denmark, et al. ) § 2008 Conference Board study illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. © 2012 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
The Conference Board Studies (See www. WBlackburn. Consulting. com) illiam lackburn onsulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Growing Global Multi-stakeholder Consensus on SR/Sustainability Scope ISO 26000 SR Core Subjects GRI Sustainability Indicator Categories/Aspects Organizational Governance Human Rights Labour Practices Labor Practices & Decent Work The Environment Society: Corruption, Public Policy, Anticompetitive Behavior, etc. Product Responsibility Society: Community Economic: Indirect Economic Impacts Economic: Economic Performance, Market Performance, etc. Fair Operating Practices Consumer Issues Community Involvement & Development *Based on the GRI reporting guidelines and ISO 26000 SR standard illiam lackburn onsulting, Ltd. © 2012 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Commitment to Values & Integration are Keys to Sustainability Leadership q “Companies…are now increasingly integrating sustainability into how they manage every aspect of the business…” --2014 Study by National Association of Environmental Management (NAEM) q A long term commitment to sustainability values integrated deeply within the organization, along with ambitious targets and polices, are the primary reasons a company is considered a sustainability leader. --2014 Globe. Scan/Sustain. Ability survey of over 800 experts in 87 countries illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
General Definition of Sustainability “The 2 Rs” Values-driven management based on--- R R q Respect: for people and other living things q Resources: the wise use of economic and natural resources —for the purpose of sustaining and promoting the long-term well-being of the organization and society (including the environment). illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Sustainable Products & Services q Improve the efficient use of natural and economic resources along the product life cycle q Provide greater respect and accommodation for the needs of people and other living things along the product life cycle illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Common Program Elements for Responsible Supply Chains 1. Oversight structure 2. Supplier mapping, prioritization illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Risk Based Approach: Prioritizing Suppliers 1. Spend 2. Hazard/risk of product, service 3. Product scrutiny (e. g. , medicines, food, children’s products) 4. Historical performance (e. g. , toys in China, garments in SE Asia) 5. Regulatory coverage (e. g. , medical & food products, chemicals, packaging & electronics) 6. Importance of supply; availability of alternative sourcing illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Common Program Elements for Responsible Supply Chains 1. Oversight structure 2. Supplier mapping, prioritization 3. Supplier standards, Codes of Conduct illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Sustainability Topics that Stakeholders Expect Companies to Address* q Governance (oversight structures and systems for legal and ethical compliance and risk control on below topics for organization and its supply chain) q Human Rights (civil rights, nondiscrimination, etc. ) q Labor Practices (wages, working conditions, etc. ) q Environmental Issues (pollution, energy and resource conservation, biodiversity, etc. ) q Fair Operating Practices (anti-corruption, fair competition, etc. ) q Consumer/customer Issues (fair marketing, consumer safety, product compliance, etc. ) q Community Involvement & Development q Economic Viability of the Organization (GRI only) *Based on the GRI reporting guidelines and ISO 26000 SR standard illiam lackburn onsulting, Ltd. © 2012 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Topics Covered by Supplier Codes of Conduct M=Mc. Donald’s Supplier Code of Conduct NE=Nestle Supplier Code N=Nike Code of Conduct (for Contract Factories) NN=Novo Nordisk Responsible Sourcing Standards for Business Partners W=Wal-Mart Standards for Suppliers Audit & Assessment: M, NN Compliance with Law: M, NE, N, NN, W Ethics, Anti-corruption: M, NE, NN, W Human Rights, Nondiscrimination: M, NE, N, NN Labor Practices, Working Conditions: M, NE, N, NN, W Health & Safety: M, NE, N, NN, W Environment: M, NE, N, NN, W Recordkeeping: M, NE, W Sub-supplier Code Compliance: NE, N, NN illiam lackburn onsulting, Ltd. © 2012 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Common Program Elements for Responsible Supply Chains 4. Evaluation process a. Questionnaires, surveys, e. g. : • Ge. SI & EICC (electronics cos. ) • Pharmaceutical Supply Chain Initiative (medical cos. ) b. Self-assessments c. Audits, facility certifications (e. g. , SA 8000, WRAP, ISO 14001) d. Data systems, indexes (e. g. , Wal-Mart, Timberland, Nike) e. Shared data systems illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Shared Supplier Databases • Better Work Program (IFC & ILO): Wal-Mart, Nike, Target, Levi’s, et al. • Fair Factories Clearinghouse: Wal-Mart, Nike, Adidas, Levi’s, Starbucks, Burberry, et al. • Global Data Synchronization Network (GS 1): Wal-Mart and other retail companies, healthcare and other sectors • Fair Labor Association: Nestle, Apple, Adidas, Dallas Cowboys, Duke, Arizona State, Columbia U. , et al. • Suppliers Ethical Data Exchange (Sedex) (London): Nestle, Unilever, P&G, The Body Shop, Tesco, Pepsi. Co, Kraft, British Air, et al. • Business Social Compliance Initiative (European Foreign Trade Assn. ): European retail, brand, and importing companies • Ecovadis (Paris): Bayer, Heineken, J&J, Michelin, Verizon, et al. illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Common Program Elements for Responsible Supply Chains 5. Goals, metrics • Link with co. sustainability goals • Compliance with standards, certifications 6. Tracking and reporting performance vs. goals, standards, law; Traceability illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Traceability 2014 U. N. Global Compact and BSR Study: 1. Many company-specific traceability schemes fail because: a. Some suppliers or their agents or distributors are reluctant to share data (although can use “blind” sharing systems); or b. A large number of small producers prove difficult to track. 2. Success is easier in global collaborative traceability schemes, such as: • Better Cotton Initiative • Forest Stewardship Council • Marine Stewardship Council • Roundtable for Sustainable Palm Oil • Fairtrade Labelling Organization illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Common Program Elements for Responsible Supply Chains 7. Training, Communication and Engagement • Guidance book • Website, online training • Newsletters • Conferences • Model facilities (e. g. , Marks & Spencer) 8. Supplier Management Systems (e. g. , ISO 14001, SA 8000, EICC) 9. Supplier Awards (Wal-Mart, Mc. Donald’s, AT&T, Bombardier), Other Motivators illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Motivating Suppliers q More business q Greater access to customer, further assistance q Improved productivity, efficiency, performance q Rewards and recognition illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Common Program Elements for Responsible Supply Chains 7. Training, Communication and Engagement • Guidance book • Website, online training • Newsletters • Conferences • Model facilities 8. Supplier Management Systems (e. g. , ISO 14001, SA 8000) 9. Supplier Awards, Other Motivators 10. Collaborative Programs illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Responsible Sourcing Networks The Sustainability Consortium: Wal-Mart, J&J, Mc. Donald’s, P&G, General Mills, et al. , plus NGOs and academics Global Social Compliance Programme Task Force: Wal-Mart, IKEA, Unilever, Best Buy, et al. AIM Progress: Mc. Donald’s, Unilever, Coca Cola, General Mills, AB In. Bev, et al. Ethical Trading Initiative: European companies, unions, NGOs Electronic Industry Citizenship Coalition (EICC) Global e-Sustainability Initiative GS 1 Sustainability Workgroup Beyond Monitoring Working Group (BSR) Pharmaceutical Supply Chain Initiative (BSR): Baxter, et al. illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Other Responsible Sourcing Resources • Company websites and collaborative programs • Business for Social Responsibility (BSR) Center for • • • Sustainable Procurement CERES Green Supplier Network (U. S. EPA and U. S. Dept. of Commerce) Sustainable Supply Chain Resources & Practices/ Portal for Responsible Supply Chain Management (U. N. Global Compact and CSR Europe) United Nations Environment Programme (UNEP) Supply Chain Management Social Accountability International (SA 8000 standard certifications) Worldwide Responsible Accredited Production (certifications to WRAP Principles for apparel industry) illiam lackburn onsulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
The Sustainability Handbook— The Complete Management Guide to Achieving Social, Economic and Environmental Responsibility (See www. wblackburnconsulting. com ) illiam lackburn onsulting, Ltd. © 2010 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
Our Discussion Today 2: 30 -3: 30: sears Sears Holdings: Paul Campbell, Director Sustainability/Green Leadership Baxter International: Julie Brautigam, Director Global Supply Chain Sustainability 3: 30 -4: 00: Break 4: 00 -4: 30: Mc. Donalds: Rachael Sherman, Manager, Sustainable Supply Chain 4: 30 -5: 30: illiam lackburn onsulting, Ltd. Q&A and Follow-up: Speaker Panel © 2012 William Blackburn Consulting, Ltd. © 2014 William Blackburn Consulting, Ltd. © 2010 William Blackburn Consulting, Ltd. WRB@WBlackburn. Consulting. com www. WBlackburn. Consulting. com
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