Reservations Gateway Inc YOUR LINK to e-TRAVEL SOLUTIONS

Reservations Gateway Inc. YOUR LINK to e-TRAVEL SOLUTIONS Rez. G-Package Introduction Jan 2016

Rez. G-Package is fully integrated travel reservation system that enables Tour Operators, DMCs’ & OTAs’ to create, manage, book, integrate & distribute travel products (hotel, activities, tours, insurance, car & packages)

How it works Operations Sales Your Website website Internet Booking Engine Customers (B 2 C) Your Reservation Call Center Confirmed booking notifications (email/fax/xml) Internal Agents REZ system Your Contracted Travel Suppliers Update Rates & Availability Internet B 2 B REZ System POS Local and International Web Service / XML Internet B 2 B Tour Operators / Travel Agents Content XML Affiliate websites Internet Update Rates & Availability, Management of the Operation Your Staff Contracting, Operations, Admin & MGM Back Office Real time Credit Card processing Web Service / XML 3 rd Party Travel Suppliers Web Service / XML EMD Integration Mobile APP JASON Corporate Intranet 3 rd Party Systems Internal Accounting System

Product & Delivery Overview Delivery Models Standard Product – 4 major releases and 3 minor releases per annum For whom Rez. G-Package – product marketed to Airlines, Tour Operators, OTAs’, DMCs’, Travel Management companies, Corporates

Product Overview – Rez. G-Package

Rez. G-Package B 2 C Key Features • Air + Hotels, Car, Activities, Insurance and Fixed Packages • Dynamic Packaging, Shopping Cart and Fixed Packaging • Private Fares, IT Fares and Published Fares • Content – internal and 3 rd party XML connections • Online / Off Line Payment methods • Loyalty / Redemption program integration • Customer Login • Multi Currency / Multi Lingual • Responsive IBE

Rez. G-Package Internal Agents + POS Call Center Agents • B 2 C and B 2 B bookings • Quotations • PNR Download & Upload • Packages + Land Products • IT / PVT / Published Fares • Up Selling features • Multiple Payment Methods • Deposit Payments • Miles redemption Point of Sales • Local & International • B 2 C and B 2 B bookings • Multiple PCC & fulfillment • Local Rules • Multi Currency • E-Tickets / Queue • Super User to access bookings of other POS • System Alerts

Rez. G-Package B 2 B (Agents, Tour Operators, Corporate) • Agency Dashboard • Cash / Credit Sales • Auto Cancelling / Invoice / Payment Rules • White Labelled IBE for agencies • Multi Currency • Time Limits and Payment Deadline • Net and Commission Agents • Commission and Performance tracking

Rez. G-Package Contracting and Administration • Mid office system to manage direct contracts – land only • Supplier extranet – land only • Manage rates from 3 rd party XML vendors • Reports module – operations, finance, management • Affiliate module • Manage exchange rates • User access management • Built in mini CRM program • Web service for Accounting system integration

Travel Inventory Providers Linked to over 60 + systems

Rez. G-Package Road Map – Key Items to be delivered in 2016 / 17 • Multi Lingual – 3 stages (single code template base) • Multi Destination Fixed Packaging • Advance Promotion Features • Reporting Wizard • Content Curate Engine • Recommendation Engine • Integration to Business Intelligence Tools • Integration to Social Media Platforms • User Profile & Behavioral Targeting

Rez. G-Package Technology Summary • Open architecture concept that is platform independent • Systems are built on service oriented concepts (SOA) • Cloud based (supports Iaa. S moving to Paa. S) • Multi tired load balance and fail over at software and hardware level • The system is developed on JAVA technologies • The core database tier is Postgre. SQL • Web services / REST services, for external connectivity • Mobile compatible – IBE is responsive & native app • Release Management using Jenkins, code management using GIT & Deployment using Ansible Tower

Rez. G-Package Eco system

Account Management & Delivery • A dedicated project team headed by a Project Manager • Incremental delivery - phased approach - base, customizations and future development • Rezgateway follows Train the Trainer model in system training • Post live – Account officer in charge of the account for all on going enhancements etc • 24 / 7, 365 technical support available – email, JIRA, phone, IM etc • Service Level Agreement – Timeline and Penalties - 99% uptime guarantee • The system will be hosted, monitored 24/7 and maintained by Rez. G • No specific hardware / software required to access the system – browser based

About Rezgateway • Formed in 2001, Rezgateway is a provider of integrated reservation systems, aggregator and distributor of travel inventory • Solutions provided to: Tour Operators, Receptors, Airlines, OTAs’ & Event Planners • Rezgateway is headquartered in Reston – Virginia (USA). Sales & Support offices based in Toronto, Dubai, London, Colombo, Santiago & Bogota • Private Company – employee owned • Fully owned development center – based in Colombo (Sri Lanka)

About Rezgateway …. contd • Staff strength – 216 employees - 50% Software engineers, 30% Implementation & Support • As of December 2014, over 100 users • Key Customers include : Bonotel , Avianca Airlines, Ethiopian Airlines, Sri Lankan Airlines, Flightsite & Oman Air • Not lost any client to competition. Excellent relationships & provide value to customers • We process over 28+ Mn searches per day via REZG’s servers

Reservations Gateway Inc. YOUR LINK to e-TRAVEL SOLUTIONS Reservations Gateway Inc. 11654 Plaza America Drive Unit 645 Reston, Virginia 20190 -4700 USA Tel Fax Email Web : : 703 286 5331 703 433 0146 info@rezgateway. com www. rezgateway. com