Registered Manager Networks an introduction Laura Anthony

Registered Manager Networks – an introduction Laura Anthony Locality Manager – SW London

Registered Managers Help for registered managers § Registered managers (RMs) are a key group in the improvement of quality in social care - mentioned specifically in Caring for our future § CQC report – ratings are lower in establishments where there is no RM or a high turnover of RMs § Everyday Excellence (NSA research) - sense of isolation, need for stronger recognition of the role, lack of access to support, enthusiasm for the creation of an official membership body

Registered Managers - Around 1 in 4 registered managers will leave their role each year (a turnover rate of 24. 1%) - This turnover rate rises to nearly 1 in 3 within care homes with nursing (32. 3%) while care homes without nursing and domiciliary care both have a turnover rate of closer to 1 in 5 - The overall vacancy rate for registered managers was 12. 4% - Vacancy rates for registered managers are highest in care homes with nursing (15. 8%) and lower in care homes without nursing (11. 3%) and domiciliary care (12. 3%)

Registered Managers Networks Established by registered managers and supported by Skills for Care. Each network: § is chaired by a registered manager § sets its own aims and purpose in line with the interests and needs of local managers, within the context of quality, leadership and learning & development § balances a mix of formal and informal discussions § represents an opportunity to engage collectively with local stakeholders, for instance commissioners or CQC representatives § meets a minimum of three times a year

Registered Managers Networks - evaluation A recent evaluation has found that our registered manager networks are making managers feel more confident in their roles: • 97% of those who were part of a network said they felt more confident in their position since joining the network • 52% said they felt they were more likely to continue as a registered manager than they had before they joined

Skills for Care update Laura Anthony Locality Manager – SW London

Registered Managers Membership - £ 35 for one year Member benefits include: § Welcome/renewal pack containing a membership certificate, further information on our resources and a copy of the refreshed (2016) registered managers handbook • Newsletter containing monthly ‘Cut Out and Keep’ updates to add to your handbook • The opportunity to receive mentoring or become a mentor for other registered managers and access to our Linked. In forum, exclusively for managers § An online toolkit to help you compare your leadership against the LQF • Discounts on leadership programmes and HR support – with further discounts to follow http: //www. skillsforcare. org. uk/Leadership-management/Registeredmanagers/Become-a-registered-manager-member-of-the-National-Skills. Academy. aspx

New resources • Effective Supervision guide: http: //www. skillsforcare. org. uk/Learningdevelopment/Effective-supervision/Effectivesupervision. aspx • Effective Workplace Assessment guide: http: //www. skillsforcare. org. uk/Learningdevelopment/Effective-workplaceassessment/Effective-workplace-assessment. aspx • ‘Greater Resilience, Better Care’: http: //www. skillsforcare. org. uk/Topics/Mental. Health/Resilience. aspx

Ongoing Learning & Development • A list of the recommended minimum learning and development areas in which adult care workers should be competent • When and how learning should be refreshed • Statutory requirements regarding worker training and competence • How to support both care and non-care workers’ learning and development • http: //www. skillsforcare. org. uk/Learning-development/Ongoing-learning-and-development/On-going-learning-anddevelopment-in-adult-social-care. aspx

Stay in touch SIGN UP FOR e-news and local resource update bulletin Laura Anthony E: laura. anthony@skillsforcare. org. uk Telephone: 07890 514106