Reasons for an IOM ary r

Reasons for an IOM. . . ary r Lib nce port e fer / Ex Re rt e • po lianc Im mp • o it rces d Co to sou es & w Ho dor re olici • n Ve rnal P s • e nte edur I c • Pro Put significant information on one CD! H. C. BENNETT COMPANY

Policies & Procedures of an International Operation • Accounting & Handling Money – Funds advancement – Invoicing foreign firms – Tracking Refunds • Operation Procedures – Quote policy of office – Bin flow of documentation – Signing of Powers of Attorney • Office Standards – Terms & Conditions of Service – Compliance goals – Dealing with Customs & US Agencies

RETURNED MATERIAL • Don’t want cargo sitting in our warehouse accruing storage fees! • What is your RMA procedure? • Who arranges for inland? • Charges for In/out or storage – how handled? • Incorrect material, damaged, wrong customer – how handle?

Import Compliance • Audits & Reviews • Binding Rulings • Mod Act & Customs Organization • Reasonable Care • Recordkeeping • Self Assessment • Security

Export Compliance • Export Regulations • Foreign Trade Statistics requirements • Anti-boycott • Licensing • Interface with foreign customers • Suspicious activity

Vendor Resources Warehouse Services Trucking & Ancillary Services Carriers

Reference Library • “Deep” Internet Links – to specific reference • Using Access and Excel to create document templates • Hyperlink to PDF saved articles • Examples of completed documents saved as Word / RTF • Periodicals & Books

Import Manual Suggestions… • Product Library • Guidance to suppliers / buying agents • P. O. to Liquidation – Proofreading & Assessment • Refund / Protest / Voluntary Tender Procedures • C-TPAT and govt. programs • Reference Library • Training • Self-Assessment

Training – Using interactive Power Point Presentations

v Classification – HTS & Schedule B v Import Documentation v Export Documentation v Methods of Payment v Supplier Guidelines v Intl Logistics Options v Customs Law v Pre-shipment Planning v Specialized – FDA, Textiles, others

From the Supplier’s Guidelines Power Point When packing, anticipate ultimate way cargo will be loaded • Runners going wrong way - Can’t fit in a closed container • Improper skids – forklift can’t get under • Cheaper to build crates/skids or shrink wrap at factory than at warehouse • Provide pictures of unusual cargo to us before shipping

From Pre-Shipment Planning Training Things that can happen Inadequate Planning Damaged or Lost Cargo Late Delivery Freight too high Wrong Duty Amount Paid Bond Claims Hassles with CBP Penalties Hassles with Other Agencies Exam Charges Demurrage Liquidated Damages Delays

From The Forwarder’s Process INCOTERMS 2000 Responsibility Matrix - Obligations of Importer (Buyer) and Exporter (Seller) "E" Departure EXW Ex. Works Service "F" Main Carriage Unpaid FCA Free Carri er FAS Free Alongsi de Ship FOB Free On. Boar d "C" Main Carriage Paid CFR Cost of Goods & Freight CIF Cost of Insuranc e& Freight CPT Carriag e Paid To "D" Arrival CIP Carriag e Insuran ce Paid To DAF Deliver ed at Frontier DES Deliver ed Ex Ship DEQ Deliver ed Ex Quay DDU Deliver ed Duty Unpaid DDP Deliver ed Duty Paid Obligation and Charges Warehouse Services Seller Seller Seller Seller Export Packing Seller Seller Seller Seller Loading at Port of Origin Buyer Seller Seller Seller Inland Freight Buyer Seller Seller Seller Port Receiving Charges Buyer Seller Seller Seller Forwarder Fees Buyer Seller Seller Seller Ocean/Air Freight Buyer Seller Seller Seller Charges in Foreign Port/Airport Buyer Buyer Buyer Seller Customs Clearance Buyer Buyer Buyer Seller Delivery

From the Customs Law course Copyrights Authorship • A copyright protects original creations of “authorship, ” such as books, music, original paintings, sound recordings, motion pictures, sculptures, and computer programs

From Export Documentation How our system DOCUMENTATION makes up the documents is built on information provided on PO and from the supplier! • • Warehouse Receipt Load Plan Cargo Labels Dock Receipt Master Bill of Lading Certificate of Origin Commercial Invoice Forwarder’s Certification of Receipt (FCR) • HAZMAT placards & MSDS • Export Declaration

How to do … Making up Ops documents correctly Where do you find our reports? Shipment preparation and coordination guidelines

Manual Organization Table of Contents – based on structure of HCB’s International Operations Manual on Disk IOM on Disk Designed and Maintained by H. C. Bennett Company