RCRAInfo Change Management Process What is it How

RCRAInfo Change Management Process What is it? How does it work? Change Management

WIN/INFORMED to CMP v V 3: CMP replaced WIN/INFORMED in 2005 v V 4: last WIN/INFORMED process to define / implement RCRAInfo changes v. Waste Information Needs/Information Needs FOR Making Environmental Decisions v. State & EPA partnership 1994 - 2005 Change Management

Change Management Process v. Continues State & EPA partnership v. Designed to meet needs of all data users: vdata primarily used for info management vdata primarily used for program management Change Management

Communication is Essential v. Between States & EPA v. Between users: v info management users v program management users v. Capture data to support & implement the RCRA program Change Management

Change Management Process Designed to v Identify required / desired changes to RCRAInfo data & software; v Facilitate review of change requests by national user community; Change Management

Change Management Process Designed to cont’d v Facilitate communication between program management and information management staff, and v Track all RCRAInfo change requests from receipt through resolution. Change Management

4 Major Types of Changes 1. O & M (Operations & Maintenance): current programming errors / bugs; 2. Streamlining: short-term, low-cost, low level-ofeffort changes; 3. PG&R (Program, Guidance & Regulatory): new or changing info needs of the RCRA program; 4. Major Enhancements: do not meet criteria for “Streamlining” changes. Change Management

Enter Change Request into USITS User encounters a problem, has question, wants to make suggestion CG DIG No Change Management O&M Requests to DIG Program Group UC Yes Translation Group PG O&M Request ? Design & Implementation Group TG User Enters Change Request into USITS Coordination Group User Community O & M Requests directly to DIG; ALL others to CG

O & M Changes are Operations & Maintenance changes like current programming errors / bugs Change Management

Request Reviewed / Implemented CG review Streamlining Request? No PG&R or Major Enhancement Review Process Streamlining Requests implemented after TG review; PG&R or Major Enhancement requests > National Review Yes TG review To DIG for Implementation Change Management Coordination Group DIG Design & Implementation Group TG UC Notified of Implementation CG Translation Group PG Program Group UC User Community

Streamlining Changes are short-term, low-cost, low level-of-effort changes, like adding / deleting an event code. Change Management

Program, Guidance & Regulatory or Major Enhancement Requests PG&R / ME CG DIG Approval ? No CG, PG & TG Comment review Change Management Translation Group PG Program Group UC User Community National Review, Comments > CG CG > UC Review MB Design & Implementation Group TG PG Evaluation / Recommendatio n TG Evaluation Coordination Group Yes MB Reviews Request

PG&R & Major Enhancements PG&R (Program, Guidance & Regulatory): new or changing info needs of the RCRA program, Major Enhancements: do not meet “Streamlining” criteria, i. e. are not shortterm, low-cost, low level-of-effort changes. Change Management

CMP Groups v Coordination Group (CG) v Program Group(s) (PGs) v Design and Implementation Group (DIG) v Translation Group (TG) v Management Board (MB) Change Management

Coordination Group (CG) v Main body of CMP v Composed of State, EPA Region and EPA HQ members v Decision maker for most issues moving through CMP. Change Management

Program Groups (PGs) v Five subject matter specific, “standing groups” 1. Corrective Action 2. Permit/Closure 3. Site Identification (Site ID) 4. Waste Activity (WAG) 5. Compliance/Enforcement Change Management

Program Groups (PGs) cont’d v Provides in-depth analysis of requests within specific program area. v 6 members -- an equal number of State and EPA members Change Management

Design & Implementation Group (DIG) v. Implements changes to RCRAInfo, vprimarily RCRAInfo staff from OSW Information Management Branch. Change Management

Design & Implementation Group (DIG) cont’d v O & M requests – DIG makes changes to correct software ‘bugs’ & other issues v non-O&M requests (Streamlining, PG&R, Major Enhancements) consults with CG & Program Groups. Change Management

Translation Group (TG) v Makes recommendations following review of change request for translator issues. v 6 members: 3 state and 3 EPA v Ensures system enhancements made once a year and User Community notified (in writing with specifications) 6 months before. Change Management

Management Board (MB) v Supports Coordination Group as it implements CMP -- CG acts as decision maker for most change requests; v MB approval reserved for issues which require extensive resources or major changes in RCRA program direction. Change Management

Management Board Approval v In general, MB evaluates and approves a change request if v. CG unable to reach consensus regarding implementation of a critical Program, Guidance or Regulatory change, or v. Implementing a Major Enhancement will require significant resources at all levels (EPA HQ, Regions & States), e. g. adding a new module. Change Management

RCRAInfo Community Roles & Responsibilities v. Submit all change requests or suggestions through USITS for review / implementation v. Actively use RCRAInfo data, data quality tools and reports Change Management

RCRAInfo Community Roles & Responsibilities, cont’d v. Participate in and use CMP to request improvements / enhancements in tracking program activity and reporting accomplishments. Change Management

Contacts – CG Members v Rene Anderson, Idaho v Ann Stephanos, EPA HQ v Bud Mc. Carty, N. Carolina v Laura Lopez, EPA HQ v Paula Canter, Ohio v Shashank Kalra, EPA HQ v Jody Miller, Texas v David Meredith, EPA HQ v Lynn Hanifan, Region 1 v Lauren Way, EPA HQ v Jan Martin, Region 4 v Dan Bakk, Region 5 Change Management

RCRAInfo CMP Coordination Group Members Email Addresses Rene Anderson, Idaho Rene. Anderson@deq. idaho. gov, Ann Stephanos, EPA HQ Stephanos. Ann@epa. gov Paula Canter, Ohio paula. canter@epa. state. oh. us, Shashank Kalra, EPA HQ Kalra. Shashank@epa. gov Bud Mc. Carty, North Carolina bud. mccarty@ncmail. net, Laura Lopez, EPA HQ Lopez. Laura@epa. gov Jody Miller, Texas jomiller@tceq. state. tx. us, David Meredith, EPA HQ Meredith. David@epa. gov Dan Bakk, Region 5 bakk. dan@epa. gov Lauren Way, EPA HQ Lynn Hanifan, Region 1 hanifan. lynn@epa. gov Jan Martin, Region 4 martin. jan@epa. gov Change Management Way. Lauren@epa. gov

Volunteers v. The Change Management Process needs volunteers to function. v. Please consider becoming a State, Regional or HQ representative on one of the CMP groups. Change Management