Quick Seat CS 410 Approval Presentation http www

Quick. Seat CS 410 Approval Presentation http: //www. cs. odu. edu/~cpi/cpi-s 2002/quick_seat/ 1

Outline Societal Problem Significance Solution Goals Objectives Technical Components Functional Component Diagram Interfaces Phase 0 Detailed Phase III Marketing Risks Future References 2

Group Members l Jeff Rusak – Project Manager l Carla Seaborn – Secretary l Shahid Wajid – Web Master l Danielle Maxey – Budget l Yohannes Affa – Marketing l Adnan Sabir – Head Researcher l Michael Smyth – Scheduling 3

Societal Problem Research shows that restaurants lose a staggering amount of money during busy shifts due to the amount of time it takes to turn tables 4

Profit Lost 5

Significance 6

Food Prep Management EFFICIEN CY Staff Patrons 7

Q: At the entrance of the restaurant, would you be interested in seeing the waiting time to be seated and the waiting queue? 1) Yes 2) No 8

Solution Quick. Seat 9

Goals • Higher profit • Increase table turnover • Increase sales up to $400 Customer satisfaction • Convey information • Improve overall efficiency within restaurants • 10

Objectives l Waiting queue l Increase restaurant table turnovers l Statistics l Guest information l Keep the staff focused on patrons l Keep managers calm and organized 11

Technological Components Kiosk (Host/Hostess) – ECCS, Inc. • • • Smart Card Reader/Writer Printer Touch Screen (Bus Boy) – Touch Screens, Inc. Server/Database – MS SQL Server 2000. net Computers Television Monitors (3) - Toshiba Cables/Mounting Hardware 2000. net Computers 12

Functional Component Diagram 13

Kiosk 14

Interfaces Menu screen 15

Add/Delete Tables 16

Queue 17

Seat Guests 18

Daily Data 19

Input Guests NO NO YES 20

Bus Boy Screen 21

Television Display 22

Other Software l Card reader/writer l Report generation l Interaction between host, television, and bus person 23

Phase 0 24

Organization Chart 25

Milestones l Feasibility Presentation l Milestone Presentation l Functional Specification Paper l Web Site l Grant Proposal l Approval Presentation 26

Phase I Proof of Concept 27

Objectives l Interaction between components l Obtain guest information l Gather statistical data l Interfacing with database 28

Hardware 4 Dell Computers l 16” Toshiba Television l HP Inkjet Print l Network Cables l – 2000. netcomputers l Card Reader/Writer – Schlumberger. Sema l 1000 Smart Cards – Equipmentbroker. com 29

Software l Touchscreen Software Kit – Touchscreen. com l Microsoft Visual Studio C++ l Smart card reader/writer software – Schlumberger. Sema 30

Organizational Chart 31

Creation of Simulation l Touch screen software installed on two computers, networked with television l Smart Card reader/writer and printer hooked to host/hostess computer 32

Schedule 33

Milestones l Milestones – Hardware – Software – Documentation – Demonstration 19 days 56 days 23 days 32 days 34

Hardware Schedule l Timeframe: 3 Sept 2002 – 27 Sept 2002 19 days Buy Hardware Integrate Hardware Test Integration 35

Software Schedule l Timeframe 9 Sept 2002 – 24 Nov 2002 56 days Buy and Install Display on Monitor Integrate HW/SW Develop Card Reader/Writer Update Between Computers Collect Data Test Software Test Simulation 36

Resources l Dell l HP l Microsoft l Schlumberger. Sema l Toshiba l Touchscreen. com l 2000. netcomputers 37

H/W & S/W Budget l Budget for Phase I: Hardware: 4 Computers 16” Television Printer Network Cables Programming Software Reader/writer software Reader/writer Touchscreen software 1000 Smart cards $5556 $179 $199 $300 $100 $87 $49 $200 $130 -----$6800 38

Personnel Budget l Personnel: Project Manager Hardware Engineer Software Engineer Web Master 40% Overhead $25000 $2922. 96 $3230. 64 $2615. 28 $3230. 64 $27000 -----$64999. 52 $25599. 81 -----$89599. 33 39

Phase I Total $96399. 33 40

Evaluation Mechanisms l Cost Comparison l Progress Reports l Updates between television and computer l Storing of information on smart cards 41

Phase II Design 42

Objectives l Create Working Prototype of Quick. Seat l Start Marketing 43

Organizational Chart 44

Hardware Budget l Hardware: – Kiosk l ECCS Inc. – Touchscreen l $7221 $630 Touchscreen. com 45

Personnel Budget 4 Software Engineers Hardware Engineer Project Manager Web Master Marketer 2 Database Engineers Lawyer 40% Overhead $71381. 76 $3230. 64 $17280 $3461. 54 $10382. 40 $5538. 46 $1346. 15 -----$112620. 95 $45048. 38 -----$157669. 33 46

Schedule 47

Phase III Outyears 48

Organizational Chart 49

Budget Personnel: Web Master Lawyer Customer Support Installer/Trainer Production Support 40% Overhead Each product’s cost 400 products $25000 $16153. 80 $60000 $35000 $30000 -------$166153. 80 $66461. 52 -----$232615. 32 $8631. 58 $3452632 -----$3685247. 32 50

Schedule l October l 1, 2003 20 days to produce each package 51

Marketing l Deal l With Most Popular Chains in U. S. 8106 Restaurants l Time l 26 Weeks l Profit l After First Year $9828 l Profit l To See a Return on Investment Each Additional Year $19656 52

Return On Investment 5% of Market First Year 53

Risks l Not Enough Clients l Prime Contractor Goes Out of Business l Competition l Failure to Achieve Objectives 54

Future l Food Queue l Networking Chain Restaurants l More Data! l Smart Card Information – Birthdays, anniversaries, favorite foods 55

Conclusion Why Fund Quick. Seat Why Should We Continue This Project 56

References Omron Systems – http: //www. omronosi. com Schlumberger Sema – http: //www. reflexreaders. com No Frill Bar and Grill – Owner: Jerry Meltsner Ruby Tuesdays Table Check http: //www. tablecheck. com 57

References http: //www. hotelschool. cornell. edu/publi cations/hraq/feature/pdf/390698 a. pdf http: //www. sd 81. k 12. wa. us/Safety/pdf/editroute. pdf http: //www. restaurant. org http: //www. census. gov 58

References l http: //www. toshiba. com l http: //www. touchscreens. com l 2000. net Computers, Inc l Uni-Tek Computers l http: //www. eccsva. com l http: //www. touchscreens. com 59

Questions 60