Quality Use the following websites and your notes or any other source to help answer the questions http: //www. bbc. co. uk/schools/gcseb itesize/business/production/location anddistributionrev 1. shtml
What is quality?
Why is quality important?
What methods can be used to ensure quality? 1. 2. 3.
Explain the difference between ‘quality control ‘and ‘quality assurance’.
Quality control This is a traditional method of managing quality and to make sure that the quality is the same for every product. Each product is inspected at the end of the production line Explain the problems a business would have as a result of using this type of quality control method.
Modern approach to quality Quality control relies mainly on tests being carried out once a product is made A culture of quality assurance in a business relies on building quality into every stage of the production process. Every part of the production process must lead to a quality, no faults product. So when a product is sold to a customer, the business can assure them that it is a quality product Everyone is trained and responsible for the quality of their work. Read the statement above about quality assurance and then write a summary of it in your own words in the next page
After reading the statements about quality assurance, write a summary of it in your own words below and explain how it overcomes the problems of quality control:
Use the link below and draw the table showing – Which is best - quality control or quality assurance? http: //www. tutor 2 u. net/blog/index. php/business-studies/comments/qa-which-isbest-quality-control-or-quality-assurance
http: //www. bbc. co. uk/schools/gcsebitesize/business/production/locationanddistribut ionvid. shtml Video- How does a business balance cost cutting and quality control? Watch this video to find out more and make notes below:
http: //news. bbc. co. uk/1/hi/business/8414768. stm The strange world of product testing When you buy a product, how do you know it is safe? What do the CE and other official safety marks actually mean?
Watch the video below and then answer the questions on the next slide http: //news. bbc. co. uk/1/hi/business/8414768. stm
What are the costs of poor quality to a business?
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