Project Online booking The student executed Groups H

Project Online booking The student executed Groups H. T. S. 301 Frolov Sergey Research supervisor Gapon L. A.

Online booking — booking on the Internet, in an interactive mode. The term is applied in relation to room reservation in hotels, tickets (an avia, railway, bus and т. п), places at restaurants and theaters, to a car rental etc.

Online booking are a popular method for booking of hotel of number. Travelers it is possible to reserve rooms on the computer by means of online safety for protection of the confidentiality and financial information and use several online travel agents to compare the prices and conveniences in different hotels. To the Internet travelers couldn't write, phone directly in hotel or to use the travel agent to make the order. Now, Internet travel agencies offer photos of hotels and numbers, information on the prices and transactions, and even information about local resorts. Many also to resolve responses of the traveler to be written down with the online travel agent. Online booking trips are also useful to acceptance to the last minute. Hotels number price if some numbers are available can fall. There are some websites which specialize in searches of the price of numbers.

General principles of online booking 1. Search of available offers. The user on a site of a booking system chooses a route, dates, cost, a number of people, an arrangement, and other parameters, depending on an online booking subject. For example, for booking of hotels the following main selection criteria are characteristic: country, city, hotel, arrival date, departure date, number of people, quantity and age of children. 2. Form filling with contact and payment information (on a number of sites information is brought in some stages). Here usually the user is offered to fill such fields: Full name, phone, E-mail, type of the cash card, card number, name of the card holder, confidential number CVV 2 (CVC 2). 3. Payment implementation. Usually when passing payment money at first is blocked on the card of the user, and then, on condition of confirmation of correctness of all data, written off. 4. Obtaining the document confirming booking. The client receives the document of the established sample on a successful conclusion of booking which guarantees it rendering service. It can be the electronic air ticket, the voucher for settling and others.

Online booking of hotels

Booking scheme "on demand" Definition for systems online of booking of hotels: • Online of booking of hotels systems in which existence of real numbers is reflected in hotels and in which informing of hotel on room reservation by the client happens less than in one minute from the moment of booking are called as systems, room reservation in hotel is thus possible for any minimum period of time prior to the beginning of armor i. e. more than in one minute. On sites of hotel and travel business it is possible to meet two types of booking: • True online booking — when the client chooses, reserves and pays number independently. For payment the client uses a plastic card and in some seconds receives the voucher confirming a reservation. • Pseudo-online booking (also "booking on demand") — when the client fills a demand form on a site of hotel and sends it to the administrator. For some time the client waits for a call of the employee of service of booking for armor confirmation. "Booking on demand" sometimes incorrectly call "online booking". Difference between them, as between shops of a "old" sample with the shop assistant at a counter and modern supermarkets of self-service.

As online booking works

As online booking works 1. The system of online booking is built in a hotel site instead of a booking form on demand. 2. The client chooses category of number, arrival and departure date, and also other hotel services on a hotel site. 3. The system suggests to confirm the chosen set of hotel services. 4. The client pays the first days of accommodation at once on a site and receives the voucher for the guaranteed settling. (As a method of payment can be used: credit card, Web. Money, Yandex. Money, Uniform purse. Also the system supports the clearing settlement and possibility of payment "on a place". ) Other options of payment are also possible also. 5. The client pays extra the remained sum directly in hotel cash desk at arrival. 6. Thus, the client passes a full cycle of booking directly on a site within 3 -4 minutes.

As online booking works 7. Except an online booking form on a hotel site, it is possible to collect all forms from hotels on one site. Then the online booking system turns out. There are known western systems of online booking. Besides, the Russian systems of online booking develop. 8. The most reliable system of online booking of hotels — when information on vacant rooms directly from Asugostinitsa is transferred to a site and then booking of the guest gets directly to hotel ACS. Then there are no mistakes under the name "overbuking" — double reroom reservation. Such systems are extremely rare: two in the West and one in Russia.

Advantages of online booking 1. Instant payment of the order on a site. 2. The client receives at once an arrival guarantee at the hotel prices. Often systems of online booking provide a discount for accommodation in numbers at the expense of the commission to attract more clients. Thus, the room rate leaves cheaper than if to reserve it in the hotel. 3. The client himself chooses the accommodation period, category of number, a set of additional hotel services. 4. The hotel doesn't have need to contact the client as booking takes place in an automatic mode without participation of the administrator. 5. The hotel itself determines the quota size for booking online, the prices, a set of additional services. 6. The system works in an autonomous mode round the clock 24 hours 7 days per week.

Advantages of online booking If you call in department of booking of a network of hotels or simply want to reserve hotel by phone by means of the operator of system of online booking to you it is necessary to prepare for the operator the following information: • Full name of the guest, • Number of the mobile phone and E-mail, • Date of arrival and departure from hotel. The general time of booking by phone makes 3 -5 min. , as at the air ticket order. If when booking hotel it isn't convenient to you to make an advance payment for the first days of accommodation, you can reserve hotel without advance payment. But this rule works only during inter-season period.

Connections of air travel Large hotel networks, as a rule, have direct connections to airline of national system of distribution (GDS) (A saber, Galileo, Amadeus, and Worldspan). These, in turn, provide information on hotel directly on hundreds thousands to travel agents who connected itself with one of these systems. Separate small hotels and hotel chains, often aren't able to afford expenses of these direct connections and to address to other companies to provide connections.

Large tourist sites Some large Internet sites about travel, in effect, travel agencies. These sites to send hotels information and the prices below on a current, literally thousands Internet sites about travel the majority from which works as tourist agents. Then they can receive commission payments from hotels for any business are reserved on the sites.

Separate websites of hotel The increasing number of hotels is built by own websites that they could sell the hotels directly to consumers. Smoking in all territory of a franchasing network of hotels demands "booking engine" of the appendices enclosed to their website which will allow people to reserve rooms in real time. One of advantages of booking of hotel directly in hotel of full cancellation of policy, and also not needing in the deposit in the majority of situations. Booking of the online engine applications are supported the Control system of a content (CMS).

Systems of databases To increase probability of filling of numbers, hotels, as a rule, use a little from above-mentioned systems. The maintenance of hotels much a booking system becomes more and more similar as other hotels to be registered on all sites. The companies, thus, or to rely on special tariffs with hotels and hotel chains of trust rating influence in search engines to attract clients. The services provided by these companies, hotels and online consumers is that they provide a uniform database from which all reservations of sources will be instantly attracted by existence of numbers and the price. It is very important that hotels to integrate all channels of deliveries so that their guests have opportunity to do exact by online booking. There are many ways to make online booking, the majority of online booking of systems of the centralized GDS system of booking directly in hotel. Examples of GDS Sabre, World. Span, Travelport, Online bookings of hotels through GDS it only preliminary booking, means that you don't need to pay at the time of booking instead of paying during arrival and departure registration.

Conclusion Finally we come to a conclusion that room reservation online is convenient way to get this or that number staying at home.

Thanks for attention