Project Board Update UNDP Knowledge Management 2014 -2017

Project Board Update UNDP Knowledge Management 2014 -2017 Part 2 September 2016

Objectives PART 1 1. Present project activities since last Board meeting PART 2 1. Present proposed 2016/17 work plan 2. Budget and staffing situation 3. Project Board decision points 1. Approval of Project Report 2015 2. Approval of Work Plan 2016/17 3. Approval of added activities to project results framework

Work Plan through 2017 • • Knowledge Networks Public Online Dialogues and Consultations Transition from Teamworks to Yammer Improved Intranet Search Talent/Expertise Map of Staff and Consultants Collection Mechanism for Lessons Learned Knowledge Management Training

Knowledge Networks • Planning and coordination of engagement activities with facilitators and managing clusters • Upcoming KNN-managed public consultations on: – Paris Agreement, nationally determined contributions. Est start Date in September. Hosted by Climate, Disaster and Energy Network – Social Contract. Estimated start date is Oct 2016. Co-hosted by Gov & PB Network & the New School • Prototyping Peer Assist Service with one or two networks • Will evaluate in 2016 commitment by Clusters to decide which networks are sustainable or should be phased out or transformed • Establish and manage new One. UN Knowledge Collaboration platform on Yammer to house UN inter-agency Communities of Practice and UNCTs

Public Online Dialogues and Consultations • Ongoing consultations • • World We Want 2030 Urban Dialogues for Habitat III 2016 • Upcoming consultations • • • UNDP Cities Initiative Rio+20 Follow Up Consultation (in planning) GPEDC Consultations (in planning) Syria Resilience Forum (to be revamped) Brazil Water Dialogues 2016/17 (tbd) Arab Human Development Report Consultation (tbd) UNDP Strategic Plan 2018 -2021 Consultations (tbd) Paris Agreement, nationally determined contributions (in planning) Social Contract (in planning)

Transition from Teamworks to Yammer This is a new project activity in collaboration with BMS/OIMT, to be added to the KM project • Continued outreach to managers of Teamworks spaces on UNDP, One UN and Open domains to assist in transition. • User support, training, guidance and advocacy • Migration of Teamworks legacy content (>300 GB) to searchable database on intranet • One UN Teamworks domain transition to new One UN Yammer environment • Set up and management of a new platform to host ongoing and upcoming public dialogues.

Improved Intranet Search This is a new project activity in collaboration with BMS/OIMT, to be added to the KM project • Improved intranet content search § Phase 1 (by Nov 2016) based on off-the-shelf configuration of MS Share. Point § Bring together content on the intranet, SP Online, the public website, Evaluation Resource Center, and Teamworks Archives, with one search entry point. § Phase 2 (2017) with custom development needs to be assessed based on funds § Including people search

Expertise Mapping of Staff and Consultants • Develop concept and specifications for enhanced people profiles and people search across Intranet/Office 365; develop initial prototype for ~$25, 000 (Implementation of full concept after successful prototype would require mobilizing funds) • Develop concept to leverage expertise information for business processes, detail assignment deployment, etc. • Prototype global roster of BPPS consultants at no cost based on CRU Express Roster Business Model (Scaling up beyond prototype would require mobilizing funds)

Collection Mechanism for Lessons Learned • Working on low-cost establishment of LL mechanism in Project Management QA module, potentially followed by more custom development later in the year (tbd) • Working with Evaluation Office on their new ERC interface and feed their lessons into Corporate Planning System • Potential LL analysis of 2016 ROAR data and evaluations (tbd) • Working with ROAR team on questions on lessons learned

Knowledge Management Training • Yammer/Office 365 Training • Yammer/Office 365 Helpdesk Tools covered in training: • Yammer – corporate social networking • Delve – profile home and people search • One. Drive – document storage and collaboration • Sway – digital newsletters, blogs, presentations, reports • Skype for Business – Online meetings and webinars • Skype Broadcast – livestream events • MS Video – internal video sharing

Service Continuity While not an explicit part of the 2016/17 project work plan, the KM project team continues to provide the following ongoing advisory and support services: • Knowledge Products Pipeline and Guidance on KProducts Development and Dissemination • Provision and advice on KM Tools (Webinars, Livestreams, Surveys) • Regular Newsletter on KM • Liaise with to Regional KM colleagues on action items • Collect data for KM performance measurement 2016

Funding Situation • Other than staff salaries and previously committed ICT Road Map funds, no corporate resources from GP, XB or trust funds for KM • Successfully raised $180, 205 from UN partners to deliver Public Online Consultations projects in 2016 • Reprogrammed $43, 968 from closed KM Project 2009 -2012 • Programmable budget for remainder of 2016 is $25, 725 (to be used to develop prototype for expertise profiles & search in intranet) • The Teamworks/Yammer transition & initial off-the-shelf improvements (Phase 1) to intranet search are covered by ICT Roadmap allocations. Any additional IT improvements (Custom intranet search, expertise profiles) would require additional funds

Upcoming Quality Assurance Process In compliance with the new Project QA Process, the project team will in the upcoming weeks conduct for the first time the new monitoring exercise as facilitated by the Corporate Planning System We will inform the Project Board of the results of the QA report and will seek its advice accordingly.

Project Board Decision Points • Project Team requests the Board to approve Project Report 2015 • Project Team requests the Board to add two new project activities under Project Output 2: “Improved mechanisms and systems for knowledge exchange and networking in place”: – Transition from Teamworks to Yammer – Improved Intranet Search • Project Team requests the Board to approve Work Plan 2016/17