Process Modeling with ARIS Why students around the

Process Modeling with ARIS Why students around the world like to learn BPM based on ARIS Dieter W. Storr – www. storrconsulting. com 12 May 2011

Contents • • • Textbooks in 3 Languages The ARIS House Divide The Process in Views Each View Has Models Example "Improve Process" Process-oriented Thinking and Modeling 3/15/2018 | Software AG User Group 2011 | 2

Business Process Modeling e. EPC extended Event-driven Process Chain PCD Process Chain Diagram VACD Value-added Chain Diagram BPR Business Process Re-engineering KSD Knowledge Structure Diagram e. ERM extended Entity Relationship Model 3/15/2018 | Software AG User Group 2011 | 3

Students Learn • • • Basics of Process Organization Computer Usage Process Optimization with ARIS System Administration ARIS Methodologies Essential ARIS Concept of Views Case Study ‘The Freight-Forwarding Agency’ Document and Workflow Management Tool-Supported Project Execution Practical Modeling Examples, Exercises, and Solutions Translated by Dieter W. Storr 3/15/2018 | Software AG User Group 2011 | 4

Learning BPM by Building the ARIS House Breaking down the complexity of the process into single Views 3/15/2018 | Software AG User Group 2011 | 5

Textbook in German • 3 rd Edition – ARIS V 7. 1 • ISBN 978 -3 -8348 -0606 -2 • Publisher Vieweg + Teubner, 2010 • With downloads 3/15/2018 | Software AG User Group 2011 | 6

Textbook in English • • 1 st Edition – ARIS V 5 and 6 ISBN 3 -528 -05804 -8 Publisher Vieweg Wiesbaden and Springer New York, 2002 Temporarily out of stock Translated by Dieter W. Storr 3/15/2018 | Software AG User Group 2011 | 7

Textbook in Japanese • Publisher Thomson Learning Japan, 2002 • Based on the English version • Temporarily out of stock 3/15/2018 | Software AG User Group 2011 | 8

Business Process Modeling ARIS (Toolset) – Business Architecture Integrated Information System 2004: Leading tool worldwide more than 40, 000 licenses Used by • 50+ German Universities • 40+ US and Japanese Universities 3/15/2018 | Software AG User Group 2011 | 9

Using ARIS to Teach BPM More than 100 German professors selected this book as the standard textbook for business process modeling of computer science in economics. Source: wiwi-online. de 3/15/2018 | Software AG User Group 2011 | 10

Teaching BPM by Using ARIS Examples • Prof. Dr. Heinrich Seidlmeier University of Applied Sciences Rosenheim, Germany • Prof. Masahiro Horiuchi Prof. Masao Tanaka Aoyama Gakuin University Tokyo, Japan • HSZ-T - Hochschule fuer Technik Zurich, Switzerland Software Engineering 3/15/2018 | Software AG User Group 2011 | 11

Business Process Modeling Concept and Software Tool • Concept: Framework for the • description of commercial enterprises as well as business management application systems. This concept is realized in the form of a software tool 3/15/2018 | Software AG User Group 2011 | 12

Descriptive Levels in ARIS Problem Definition Requirements Concept IT Concept Implementation Information Technology 3/15/2018 | Software AG User Group 2011 | 13

The ARIS House of Business Engineering 3/15/2018 | Software AG User Group 2011 | 14

The ARIS House Problem Definition Problemstellung w Vie Fachkonzept n Requirements Concept atio niz rga O Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 15

Organizational View Organizational Chart with Organizational Units ( = task performers) 3/15/2018 | Software AG User Group 2011 | 16

Organizational View Extended Organizational Chart with Positions, which normally are filled by one person 3/15/2018 | Software AG User Group 2011 | 17

The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew l. V Fachkonzept Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 18

Data View Enhanced Entity Relationship Model (e. ERM) A complex structure must be created primarily from entity, attribute, and relationship types 3/15/2018 | Software AG User Group 2011 | 19

Data View Enhanced Entity Relationship Model (e. ERM) Attribute Allocation Diagram 3/15/2018 | Software AG User Group 2011 | 20

The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew l. V Fachkonzept Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 21

Function View Function Tree To reduce the complexity, functions are separated. The function tree shows this hierarchical separation. 3/15/2018 | Software AG User Group 2011 | 22

Function View Objective Diagram (top and sub-objectives) Defines enterprise goals and constructs objective hierarchies. 3/15/2018 | Software AG User Group 2011 | 23

The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew l. V Fachkonzept Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 24

Control (Process) View “Lean” Event-driven Process Chain (EPC) A coherent chain of events and functions that represent the logical sequence of a process, while indicating how to control an operational process. 3/15/2018 | Software AG User Group 2011 | 25

Control (Process) View Extended Event-driven Process Chain (e. EPC) e. EPC results from a lean EPC, expanded with statements such as § § input or output data; performing organizational units or positions; § utilized application systems; etc. . Just a model! 3/15/2018 | Software AG User Group 2011 | 26

Control (Process) View Function Allocation Diagram (FAD) Mainly used to represent the input/output data of a function graphically. 3/15/2018 | Software AG User Group 2011 | 27

Control (Process) View Value-added Chain Diagram (VACD) Represents the processes of the upper, or strategic, enterprise levels. It serves mainly as an introductory-overview model. 3/15/2018 | Software AG User Group 2011 | 28

The ARIS House w/ Models Problem Definition n atio aniz Org Requirements Concept Process Chain Diagram (PCD) w Vie al Organizational Chart Implementierung Entity Relationship Model (e. ERM) Data View Event-driven Process Chain (e. EPC) Function Allocation Diagram (FAD) Value-added Chain Control. Diagram View (Process) Function Tree Objective Diagram Function View 3/15/2018 | Software AG User Group 2011 | 29

Example “Improve Process” • The order process of books for the • • • university takes far too long -- in the opinion of most of the professors A process chain diagram shall depict the library’s status quo Create a model of the process Determine weak points 3/15/2018 | Software AG User Group 2011 | 30

Example “Improve Process” The process: • Book requirement occurred • Professor must fill out an ordering • • form He must get: author, title, publisher, price Send application to the budget representative for approval and signature Dieter W. Storr [email protected] com 31 May 2004

Example “Improve Process” • The process: • Budgetary funds available? § Professor’s book request is rejected § Professor receives form with OK • Sends application to the library • Library examines list of book wholesalers • Book will be ordered at a dealer 3/15/2018 | Software AG User Group 2011 | 32

Process Chain Diagram (PCD) Colored Columns - Event - Function - Data - Media - To - Organizational Objects 3/15/2018 | Software AG User Group 2011 | 33

Example “Improve Process” Weak Points: • Process without IT support (DB, Internet) • Budget representative (autonomous • • purchasing budgets) Library should not be used to check wholesalers (Internet) Information policy (book ordered or explanation for denial) 3/15/2018 | Software AG User Group 2011 | 34

Example “Improve Process” Examine more closely: • Critical bottleneck is the library • Data flow “Examine Wholesaler List” • • • should be analyzed more precisely Wholesaler list doesn’t exist at all Dealer card index, Excel file, handwritten list “Guarded” by Ms. Maier, at the library 3/15/2018 | Software AG User Group 2011 | 35

Example “Improve Process” Check and analyze more: • Create an Extended Event-Driven Process • Chain (e. EPC) from the PCD Deposit the function “Examine Wholesaler List” in the e. EPC 3/15/2018 | Software AG User Group 2011 | 36

Extended Event-Driven Process Chain (e. EPC) 3/15/2018 | Software AG User Group 2011 | 37

Example “Improve Process” Function Allocation Diagram (FAD) 3/15/2018 | Software AG User Group 2011 | 38

Example “Improve Process” • Finally, the professor receives his books.

Process-oriented Thinking and Modeling Process flow in a vertical organization 3/15/2018 | Software AG User Group 2011 | 40

Thank You!