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Process Modeling with ARIS Why students around the world like to learn BPM based Process Modeling with ARIS Why students around the world like to learn BPM based on ARIS Dieter W. Storr – www. storrconsulting. com 12 May 2011

Contents • • • Textbooks in 3 Languages The ARIS House Divide The Process Contents • • • Textbooks in 3 Languages The ARIS House Divide The Process in Views Each View Has Models Example "Improve Process" Process-oriented Thinking and Modeling 3/15/2018 | Software AG User Group 2011 | 2

Business Process Modeling e. EPC extended Event-driven Process Chain PCD Process Chain Diagram VACD Business Process Modeling e. EPC extended Event-driven Process Chain PCD Process Chain Diagram VACD Value-added Chain Diagram BPR Business Process Re-engineering KSD Knowledge Structure Diagram e. ERM extended Entity Relationship Model 3/15/2018 | Software AG User Group 2011 | 3

Students Learn • • • Basics of Process Organization Computer Usage Process Optimization with Students Learn • • • Basics of Process Organization Computer Usage Process Optimization with ARIS System Administration ARIS Methodologies Essential ARIS Concept of Views Case Study ‘The Freight-Forwarding Agency’ Document and Workflow Management Tool-Supported Project Execution Practical Modeling Examples, Exercises, and Solutions Translated by Dieter W. Storr 3/15/2018 | Software AG User Group 2011 | 4

Learning BPM by Building the ARIS House Breaking down the complexity of the process Learning BPM by Building the ARIS House Breaking down the complexity of the process into single Views 3/15/2018 | Software AG User Group 2011 | 5

Textbook in German • 3 rd Edition – ARIS V 7. 1 • ISBN Textbook in German • 3 rd Edition – ARIS V 7. 1 • ISBN 978 -3 -8348 -0606 -2 • Publisher Vieweg + Teubner, 2010 • With downloads 3/15/2018 | Software AG User Group 2011 | 6

Textbook in English • • 1 st Edition – ARIS V 5 and 6 Textbook in English • • 1 st Edition – ARIS V 5 and 6 ISBN 3 -528 -05804 -8 Publisher Vieweg Wiesbaden and Springer New York, 2002 Temporarily out of stock Translated by Dieter W. Storr 3/15/2018 | Software AG User Group 2011 | 7

Textbook in Japanese • Publisher Thomson Learning Japan, 2002 • Based on the English Textbook in Japanese • Publisher Thomson Learning Japan, 2002 • Based on the English version • Temporarily out of stock 3/15/2018 | Software AG User Group 2011 | 8

Business Process Modeling ARIS (Toolset) – Business Architecture Integrated Information System 2004: Leading tool Business Process Modeling ARIS (Toolset) – Business Architecture Integrated Information System 2004: Leading tool worldwide more than 40, 000 licenses Used by • 50+ German Universities • 40+ US and Japanese Universities 3/15/2018 | Software AG User Group 2011 | 9

Using ARIS to Teach BPM More than 100 German professors selected this book as Using ARIS to Teach BPM More than 100 German professors selected this book as the standard textbook for business process modeling of computer science in economics. Source: wiwi-online. de 3/15/2018 | Software AG User Group 2011 | 10

Teaching BPM by Using ARIS Examples • Prof. Dr. Heinrich Seidlmeier University of Applied Teaching BPM by Using ARIS Examples • Prof. Dr. Heinrich Seidlmeier University of Applied Sciences Rosenheim, Germany • Prof. Masahiro Horiuchi Prof. Masao Tanaka Aoyama Gakuin University Tokyo, Japan • HSZ-T - Hochschule fuer Technik Zurich, Switzerland Software Engineering 3/15/2018 | Software AG User Group 2011 | 11

Business Process Modeling Concept and Software Tool • Concept: Framework for the • description Business Process Modeling Concept and Software Tool • Concept: Framework for the • description of commercial enterprises as well as business management application systems. This concept is realized in the form of a software tool 3/15/2018 | Software AG User Group 2011 | 12

Descriptive Levels in ARIS Problem Definition Requirements Concept IT Concept Implementation Information Technology 3/15/2018 Descriptive Levels in ARIS Problem Definition Requirements Concept IT Concept Implementation Information Technology 3/15/2018 | Software AG User Group 2011 | 13

The ARIS House of Business Engineering 3/15/2018 | Software AG User Group 2011 | The ARIS House of Business Engineering 3/15/2018 | Software AG User Group 2011 | 14

The ARIS House Problem Definition Problemstellung w Vie Fachkonzept n Requirements Concept atio niz The ARIS House Problem Definition Problemstellung w Vie Fachkonzept n Requirements Concept atio niz rga O Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 15

Organizational View Organizational Chart with Organizational Units ( = task performers) 3/15/2018 | Software Organizational View Organizational Chart with Organizational Units ( = task performers) 3/15/2018 | Software AG User Group 2011 | 16

Organizational View Extended Organizational Chart with Positions, which normally are filled by one person Organizational View Extended Organizational Chart with Positions, which normally are filled by one person 3/15/2018 | Software AG User Group 2011 | 17

The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew l. V Fachkonzept Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 18

Data View Enhanced Entity Relationship Model (e. ERM) A complex structure must be created Data View Enhanced Entity Relationship Model (e. ERM) A complex structure must be created primarily from entity, attribute, and relationship types 3/15/2018 | Software AG User Group 2011 | 19

Data View Enhanced Entity Relationship Model (e. ERM) Attribute Allocation Diagram 3/15/2018 | Software Data View Enhanced Entity Relationship Model (e. ERM) Attribute Allocation Diagram 3/15/2018 | Software AG User Group 2011 | 20

The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew l. V Fachkonzept Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 21

Function View Function Tree To reduce the complexity, functions are separated. The function tree Function View Function Tree To reduce the complexity, functions are separated. The function tree shows this hierarchical separation. 3/15/2018 | Software AG User Group 2011 | 22

Function View Objective Diagram (top and sub-objectives) Defines enterprise goals and constructs objective hierarchies. Function View Objective Diagram (top and sub-objectives) Defines enterprise goals and constructs objective hierarchies. 3/15/2018 | Software AG User Group 2011 | 23

The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew The ARIS House Problem Definition Problemstellung iona zat ani rg O Requirements Concept iew l. V Fachkonzept Requirements Concept IT Konzept Concept DV Implementation Implementierung Requirements Concept Fachkonzept IT Concept Implementation Requirements Concept IT Concept Implementation Implementierung Data View Control (Process) View Function View 3/15/2018 | Software AG User Group 2011 | 24

Control (Process) View “Lean” Event-driven Process Chain (EPC) A coherent chain of events and Control (Process) View “Lean” Event-driven Process Chain (EPC) A coherent chain of events and functions that represent the logical sequence of a process, while indicating how to control an operational process. 3/15/2018 | Software AG User Group 2011 | 25

Control (Process) View Extended Event-driven Process Chain (e. EPC) e. EPC results from a Control (Process) View Extended Event-driven Process Chain (e. EPC) e. EPC results from a lean EPC, expanded with statements such as § § input or output data; performing organizational units or positions; § utilized application systems; etc. . Just a model! 3/15/2018 | Software AG User Group 2011 | 26

Control (Process) View Function Allocation Diagram (FAD) Mainly used to represent the input/output data Control (Process) View Function Allocation Diagram (FAD) Mainly used to represent the input/output data of a function graphically. 3/15/2018 | Software AG User Group 2011 | 27

Control (Process) View Value-added Chain Diagram (VACD) Represents the processes of the upper, or Control (Process) View Value-added Chain Diagram (VACD) Represents the processes of the upper, or strategic, enterprise levels. It serves mainly as an introductory-overview model. 3/15/2018 | Software AG User Group 2011 | 28

The ARIS House w/ Models Problem Definition n atio aniz Org Requirements Concept Process The ARIS House w/ Models Problem Definition n atio aniz Org Requirements Concept Process Chain Diagram (PCD) w Vie al Organizational Chart Implementierung Entity Relationship Model (e. ERM) Data View Event-driven Process Chain (e. EPC) Function Allocation Diagram (FAD) Value-added Chain Control. Diagram View (Process) Function Tree Objective Diagram Function View 3/15/2018 | Software AG User Group 2011 | 29

Example “Improve Process” • The order process of books for the • • • Example “Improve Process” • The order process of books for the • • • university takes far too long -- in the opinion of most of the professors A process chain diagram shall depict the library’s status quo Create a model of the process Determine weak points 3/15/2018 | Software AG User Group 2011 | 30

Example “Improve Process” The process: • Book requirement occurred • Professor must fill out Example “Improve Process” The process: • Book requirement occurred • Professor must fill out an ordering • • form He must get: author, title, publisher, price Send application to the budget representative for approval and signature Dieter W. Storr [email protected] com 31 May 2004

Example “Improve Process” • The process: • Budgetary funds available? § Professor’s book request Example “Improve Process” • The process: • Budgetary funds available? § Professor’s book request is rejected § Professor receives form with OK • Sends application to the library • Library examines list of book wholesalers • Book will be ordered at a dealer 3/15/2018 | Software AG User Group 2011 | 32

Process Chain Diagram (PCD) Colored Columns - Event - Function - Data - Media Process Chain Diagram (PCD) Colored Columns - Event - Function - Data - Media - To - Organizational Objects 3/15/2018 | Software AG User Group 2011 | 33

Example “Improve Process” Weak Points: • Process without IT support (DB, Internet) • Budget Example “Improve Process” Weak Points: • Process without IT support (DB, Internet) • Budget representative (autonomous • • purchasing budgets) Library should not be used to check wholesalers (Internet) Information policy (book ordered or explanation for denial) 3/15/2018 | Software AG User Group 2011 | 34

Example “Improve Process” Examine more closely: • Critical bottleneck is the library • Data Example “Improve Process” Examine more closely: • Critical bottleneck is the library • Data flow “Examine Wholesaler List” • • • should be analyzed more precisely Wholesaler list doesn’t exist at all Dealer card index, Excel file, handwritten list “Guarded” by Ms. Maier, at the library 3/15/2018 | Software AG User Group 2011 | 35

Example “Improve Process” Check and analyze more: • Create an Extended Event-Driven Process • Example “Improve Process” Check and analyze more: • Create an Extended Event-Driven Process • Chain (e. EPC) from the PCD Deposit the function “Examine Wholesaler List” in the e. EPC 3/15/2018 | Software AG User Group 2011 | 36

Extended Event-Driven Process Chain (e. EPC) 3/15/2018 | Software AG User Group 2011 | Extended Event-Driven Process Chain (e. EPC) 3/15/2018 | Software AG User Group 2011 | 37

Example “Improve Process” Function Allocation Diagram (FAD) 3/15/2018 | Software AG User Group 2011 Example “Improve Process” Function Allocation Diagram (FAD) 3/15/2018 | Software AG User Group 2011 | 38

Example “Improve Process” • Finally, the professor receives his books. Example “Improve Process” • Finally, the professor receives his books.

Process-oriented Thinking and Modeling Process flow in a vertical organization 3/15/2018 | Software AG Process-oriented Thinking and Modeling Process flow in a vertical organization 3/15/2018 | Software AG User Group 2011 | 40

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