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POTC JPOTC Cultural Awareness Courses ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: POTC JPOTC Cultural Awareness Courses ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 1

AGENDA: POTC I. Our Experience. Historical background of Cultural Awareness Courses (CACs) in Jordan AGENDA: POTC I. Our Experience. Historical background of Cultural Awareness Courses (CACs) in Jordan Peacekeeping Operation Training Center (JPOTC). II. Development and Types of CACs we have. Short answer for the question: WHY? III. Good Practice on CAC. Arabic CAC 1 -013 IV. What is currently available for CAC. Training facilities and resources. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 2

AGENDA: POTC I. Our Experience. II. Development and Types of CACs we have. III. AGENDA: POTC I. Our Experience. II. Development and Types of CACs we have. III. Good Practice on CAC. IV. What is currently available for CAC. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 3

I. Experience. POTC Czech Republic & Poland Australia Germany England USA Location # of I. Experience. POTC Czech Republic & Poland Australia Germany England USA Location # of Courses 2 2003 2 ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo 2013 1 30 2009 1 4118 2008 3 2004 3 2005 1 1 2007 6 1 2006 3 1 2005 3 Number of courses 2004 2 Number of participants 2003 3 1 Year 2007 Telfax: ++962 5 390 22 73 Peace Operation Training Center Inside JPOTC Out Side Jordan MTTs PO TC 4

NOW: POTC I. Our Experience. II. Development and Types of CACs we have. III. NOW: POTC I. Our Experience. II. Development and Types of CACs we have. III. Good Practice on CAC. IV. What is currently available for CAC. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 5

JPOTC Cultural Awareness Course Development POTC 3 2 1 Other CACs Western CAC Eastern JPOTC Cultural Awareness Course Development POTC 3 2 1 Other CACs Western CAC Eastern CAC Haiti USA CAC Ivory Coast England CAC Other UN Missions Canada CAC For Jordanians ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo For None. Arabic Language Speakers Telfax: ++962 5 390 22 73 Peace Operation Training Center Iraq Specific 2003 -2009 Afghanistan CAC End of 2010 Arabic CAC 2013 PO TC 6

II. POTC Types of CACs POTC S. Type Duration & Language of the Course II. POTC Types of CACs POTC S. Type Duration & Language of the Course 1 Arabic CAC (English) 10 Days None-Arabic Lang. Speakers Once a year 12 -23 2 Afghan CAC (Arabic + English) 7 Days Arabs Twice a year 15 -23 3 Western Countries CAC (Arabic) 2 Days Arabs Upon request 15 -40 Embedded CAC in UN-PKO Courses (Arabic) 2 Days Jordanians Twice a year 100 -200 4 ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Target Audience Telfax: ++962 5 390 22 73 Peace Operation Training Center Courses peryear PO Students per Iteration TC 7

NOW: POTC I. Our Experience. II. Development and Types of CACs we have. III. NOW: POTC I. Our Experience. II. Development and Types of CACs we have. III. Good Practice on CAC. IV. What is currently available for CAC. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 8

III. Good Practice on CAC. POTC Arabic Cultural Awarene Course Arabic CAC 1 -13 III. Good Practice on CAC. POTC Arabic Cultural Awarene Course Arabic CAC 1 -13 12 -30 APR 2013 ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 9

The Aim of the Course POTC The goal of this course was to provide The Aim of the Course POTC The goal of this course was to provide participantswith necessary. Arab cultural values and perspectives well as having as a real-life experience in Arab-Islamic environment to help them in their missions -military or other – in the Arab world or other Countries contain Arab troops or employees. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 10

Course info. POTC § Length: 10 days (7 working days/ 6 hrs per day). Course info. POTC § Length: 10 days (7 working days/ 6 hrs per day). 12 -30 APR 2013 § Number of Students: 9 Polish and 2 from Czech Republic. § It was open to: NATO, Pf. P, MD, ICI (all countries except Arab and Islamic countries). § Course Language: English. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 11

Subjects were covered: POTC Respect for Diversity Stereotypes of Arabs & Muslims in Western Subjects were covered: POTC Respect for Diversity Stereotypes of Arabs & Muslims in Western Societies General Information about Arab World, Geography, Climate and Demography Arabic Language with Sounds- Theoretical / Practical Arabic Culture Awareness: food, gestures, marriage … etc. Work with Interpreters Amman Message Dress Code in Arabic Culture Overview of Islam Arab Families Relationship Women in the Arab Society Negotiations Do's and Don'ts Culture Awareness Exercise / AAR A Visit to Petra – Dead Sea Cultural Visit – Amman Down Town Panel Discussion ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 14

POTC Culture Awareness Exercise Practical Training ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo POTC Culture Awareness Exercise Practical Training ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 15

Culture Awareness Exercise Practical Training POTC Military Part ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. Culture Awareness Exercise Practical Training POTC Military Part ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Civilian Part Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 16

3 Lanes POTC n alk i W th t tree es Check Point Sheikh’s 3 Lanes POTC n alk i W th t tree es Check Point Sheikh’s Guest-room ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 17

POTC/TRAINING VLG POTC ARAB VILLAGE JPOTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo POTC/TRAINING VLG POTC ARAB VILLAGE JPOTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 18

JPOTC ARAB TRAINING VILLAGE POTC Mosque ARAB VILLAGE ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. JPOTC ARAB TRAINING VILLAGE POTC Mosque ARAB VILLAGE ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 19

POTC This Exercise highlighted some cultural issues regarding the following topics: 1. 2. 3. POTC This Exercise highlighted some cultural issues regarding the following topics: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Women. The Sheikh. Imam. Islam Religion. Youth. Fooddrinks. Dress. Negotiations. The use of interpreters. Others. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Side By Side with The Military Mission Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 20

The students gained information through: POTC 1. 2. 3. 4. 5. 6. Presentations & The students gained information through: POTC 1. 2. 3. 4. 5. 6. Presentations & Questions. Home work. Practical Exercise. AAR Panel discussion. Cultural Visits. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 21

Students’ Feedback Summary POTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 Students’ Feedback Summary POTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 22

JPOTC Latest Events and Facilities POTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo JPOTC Latest Events and Facilities POTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 23

NOW: POTC I. Our Experience. II. Development and Types of CACs we have. III. NOW: POTC I. Our Experience. II. Development and Types of CACs we have. III. Good Practice on CAC. IV. What is currently available for CAC. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 24

IV. What is currently available for CAC. POTC 1. 2. What you have seen. IV. What is currently available for CAC. POTC 1. 2. What you have seen. The Training Recourses: A. JPOTC Cultural Training Materials (theoretical or practical) and Facilities. B. Guest speakers: JAF Lessons Learnt Center, and students feedbacks. C. UN Web sites: Community of Practice & Peacekeeping Recourse Hub. 3. MTTs. ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 25

FUTURE POTC Future Expectations: - More demand on this course. - NATO Support to FUTURE POTC Future Expectations: - More demand on this course. - NATO Support to improve the Course based on NATO’s Students feedback. - Specialized-Arab CACs. Next Arabic CAC will be on June 2014 For More info: www. potc. mil. jo ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 26

POTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 POTC ﻣﻌﻬﺪ ﺗﺪﺭﻳﺐ ﻋﻤﻠﻴﺎﺕ ﺍﻟﺴﻼﻡ www. potc. mil. jo Telfax: ++962 5 390 22 73 Peace Operation Training Center PO TC 27