Polarity Mapping Identifying and Managing Unsolvable Problems
Problems • • • Red Car, White Car What movie to see Which restaurant to go to Which pump to buy What kind of band aid
Problems without solutions • Times of rapid change • Complex environments • Dilemmas in culture, leadership, strategy and daily living • Energies sparring off • I have 2 dogs – compact vs SUV
Why are we doing it? Why should I care? • Helps to achieve your changes • Speeds up the process – works through resistance • Sustainability • Manages change • Stay in positive energy states to be indestructible and unstoppable
Leaders and Managers that manage their polarities well out-perform those that don’t
How do you know when you have a polarity to manage? • Is the difficulty ongoing? • Are there two poles which are independent?
Examples • • System centered/client centered Centralization/decentralization Top down/bottom up Cost/Quality Short term/long term Tradition bearers/Innovators Competition/Collaboration Directive leadership/Flexible leadership
Either/ Or Tradition Bearers Innovators
Clear Directions Clear Guidelines Clear vision Clear expectations Polarity Two-Step Starts in either quadrant Flexible Listens to Reason Willing to adjust to situations Easy to work with Clear Leader Flexible Leader Rigid Impractical “He won’t listen” “It’s my way or the highway” Ambiguity Lack of Direction “Too wishy-washy” “You never know where she stands” The Misunderstood Leader
POLARITY MAP BOTH / AND Tradition Bearers Innovators
Stay in the positive Clear Directions Clear Guidelines “She let’s us know what she is expecting” “He has a clear vision and sticks with it!” Flexible “Listens to Reason” “Willing to adjust to new circumstances” Clear Leader Flexible Leader Rigid Impractical “He won’t listen” “It’s my way or the highway” Ambiguity Lack of Direction “Too wishy-washy” “You never know where she stands” Avoid the negative – these are warning signs.
PAUSE FOR QUESTIONS?
Practice Time
Examples of groups • • • Nurse and Physicians Surgeons and Anesthetists LPNs and Health Care Aides Quality Improvement and Risk Management Many, Many others
Tapping The Infinity Factor™ Within Yourself, Your Family, Country, Humanity, Nature, and Spirit CBODN Presented by: Barry Johnson and Cliff Kayser April 30, 2010 This book belongs to ___________ This material is based on work by Barry Johnson and Polarity Management Associates
2 examples at scale Focus on the ‘anatomy’ of change The structures, levers, systems, and process to drive change Compliance Hierarchies, systems and standardized procedures for coordination and control Focus on the ‘physiology’ of change The ‘life forces’ that create energy, engagement, confidence, mobilization for change Commitment Co-ordination and control mechanisms based on shared goals, values, and sense of purpose Polarities to manage for change at scale – NHS Institute for Innovation and Improvement – Leading Large Scale Change – 2011 – Bernard Crump/Helen Bevan
Polarity Mapping is NOT:
A few resources Johnson, Barry, Polarity Management: Identifying and Managing Unsolvable Problems. Amherst: HRD Press, 1992, 1996. Johnson, B. , Kayser, C. Tapping the Infinity Factor PPT 2010 (Tons of resources in a Bibliography here) Bevan, H. , Crump, B. Polarities to manage for change at scale – NHS Institute for Innovation and Improvement – Leading Large Scale Change. 2011
Katie Procter – Quality Leader BC Patient Safety and Quality Council www. bcpsqc. ca kprocter@bcpsqc. ca Office: 778. 480. 5620 BB: 250. 575. 4770
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