® PMstudy. com Faculty Training Houston February 6 th, 2011 “PMI”, “PMBOK”, “CAPM” and “PMP” are registered marks of the Project Management Institute, Inc. © 2011 VMEdu, Inc. All rights 2
Overview of Faculty Training Feb 6 th, 2011 1. Existing faculty and introduction of participants 2. Objective of PMstudy faculty training? 3. PMP-Prep classroom trainings – current market situation 4. Design and overview of PMstudy methodology 5. Role of faculty in PMstudy trainings 6. Learning the ropes: Introduction and Project Management Framework 7. Assignment for the day and Next Steps (Understanding PMstudy. com study material – role plays. ) © 2011 VMEdu, Inc. All rights 3
1. Existing Faculty and Introduction of all the participants Existing Faculty - PMstudy Sr. No. Name Email Id Location 1 Sandra A Strech, PMP sandra. s@pmstudy. com Washington D. C. , Philadelphia, Columbia, Raleigh 2 Jaimie M. Rush, PMP jaimie. r@pmstudy. com Los Angeles 3 Ruth K. Moebes, PMP ruth. k@pmstudy. com Phoenix, Birmingham, Honolulu 4 Magaline D. Harvey, PMP magaline. h@pmstudy. com Atlanta, Memphis, Charlotte, Baton Rouge, Shreveport, New Orleans 5 Elizabeth L. Warren, PMP elizabeth. w@pmstudy. com Tampa, Orlando, Miami, Jacksonville, Boston, Albany, Hartford 6 Tommie L. Sherrill, PMP tommie. s@pmstudy. com Washington D. C. , Baltimore, Arlington 7 Barbara Siefken, PMP barbara. s@pmstudy. com Portland, Salem 8 Corey Bailey, PMP corey. b@pmstudy. com Dallas, Houston, Austin, El Paso 9 Torri Stokes, PMP torri. s@pmstudy. com Detroit, Hartford, Troy 10 Mike Tomaszewski, PMP mike. t@pmstudy. com Chicago, St. Louis, Milwaukee, Minneapolis 11 Richard Mather, PMP rick. m@pmstudy. com Denver, Colorado Springs, Omaha, Oklahoma, Kansas City © 2011 VMEdu, Inc. All rights 4
1. Existing Faculty and Introduction of all the participants Existing Faculty - PMstudy Sr. No. Name Email id Location 12 Trent Fogg, PMP trent. f@pmstudy. com Calgary , Edmonton, Vancouver - Canada 13 Colin Mc. Innes, PMP colin. m@pmstudy. com Ottawa, Montreal – Canada 14 Karen Lyncook, PMP karen. l@pmstudy. com Toronto and others Canada 15 Vince Belanger, PMP vince. b@pmstudy. com San Diego, Los Angeles 16 Mimi La. Raque, PMP mimi. l@pmstudy. com Edison, Parsippany, Jersey City, New York 17 Bryan Lee Perez, PMP bryan. p@pmstudy. com Austin 18 Sharon Qi , PMP sharon. q@pmstudy. com San Jose 19 Scott W. Hamilton, PMP scott. h@pmstudy. com Sacramento, San Francisco , Seattle 20 Ross Sieg, PMP ross. s@pmstudy. com Tacoma, Spokane 21 Frances M J Tessler, PMP frances. t@pmstudy. com Cincinnati, Columbus, Pittsburgh, Indianapolis 22 Jeffrey A. Raines, PMP jeffrey. r@pmstudy. com Melbourne, Tallahassee – FL 23 Scott Ferrin, PMP scott. f@pmstudy. com Richmond, Tucson , Albuquerque © 2011 VMEdu, Inc. All rights 5
1. Existing Faculty and Introduction of all the participants New Faculty - PMstudy Sr. No. Name Email Id 1 Elden Le. Gaux, PMP elden. l@pmstudy. com 2 Audrey Phillips, PMP audrey. p@pmstudy. com 3 Jill Reynolds, PMP jill. r@pmstudy. com 4 Ali Abo-laban, PMP ali. a@pmstudy. com 5 Alexis Carnegie-Dunham, PMP alexis. c@pmstudy. com 6 Charles Quansah, PMP charles. q@pmstudy. com 7 Daniel Montgomery, PMP daniel. m@pmstudy. com 8 Frederick Watts, PMP frederick. w@pmstudy. com © 2011 VMEdu, Inc. All rights 6
2. Objective of PMstudy. com faculty training exercise 2. Objective of PMstudy. com Faculty Training? • Index • Current role of PMstudy in PMP-Training (online/classroom) • PMstudy US classroom training – Brief History • Organization structure of PMstudy. com (VMEdu, Inc. ) • What does PMstudy look for in its faculty? • Relationship between PMstudy and faculty • Selection procedure for PMstudy faculty training exercise • Take-aways after the faculty training © 2011 VMEdu, Inc. All rights 7
2. Objective of PMstudy. com faculty training exercise Current role of PMstudy in PMP Training (Online / Classroom) We have already achieved a leadership position as an overall PMP service provider building on our initial success with classroom training and our traditional dominance of PMP online training Current role of PMstudy in PMP-Training(online) Currently, PMstudy. com is the “BEST ONLINE TRAINING” provider for PMPtrainings globally with customers in more than 80 countries and almost all leading companies worldwide. On an average, 180 students enroll into PMstudy. com online courses daily. Current role of PMstudy in PMP-Training(classroom) • • US/Canada: Currently, PMstudy conducts approximately 35+ classroom trainings each month in 75+ US/ Canada cities. After recruiting 8 additional faculty, from February 2011, we plan to conduct 52+ trainings each month in 100+ cities of US and Canada. We are the leader in PMP classroom trainings in US/Canada. . PMstudy also conducts regular classroom trainings in UK, Singapore, Hong Kong, UAE, and India. Classes in Australia, New Zealand few other countries will start shortly. © 2011 VMEdu, Inc. All rights 8
2. Objective of PMstudy. com faculty training exercise PMstudy US Classroom Training -Brief History PMstudy course is building off a very successful classroom training beta program • Beta release (Mar ‘ 09 - May ‘ 09): • Testing the new delivery mechanism for classes and finalizing the course structure • • • City Boston, MA US Faculty training (Jul 25 – Jul 26, 2009): Chicago, IL • 10 faculty recruited Colorado Springs, CO Columbus, OH US Faculty training (Nov 21 – Nov 22, 2009): Dallas, TX • 10 faculty recruited Detroit, MI US Faculty training (July 17 – July 18, 2010): Hartford, CT • 9 faculty recruited Memphis, TN Phoenix, AZ Classes in Dec 2010 • In Dec 2010, we had 200+ paid students San Francisco, CA • Average student feedback rating in Dec 2010 San Jose, CA was 8. 2 / 10 Washington D. C. , DC Albany, NY Success Rate • 98. 2% overall pass rate (mentioned in Anaheim, CA website) Atlanta, GA © 2011 VMEdu, Inc. All rights # Students 6 13 5 6 8 2 6 2 4 3 4 20 7 3 20 City Austin, TX Baltimore, MD Edison, NJ Houston, TX Los Angeles, CA Melbourne, FL Miami, FL Minneapolis, MN New York, NY Philadelphia, PA Pittsburgh, PA Sacramento, CA Toronto, ON Intelligrated, Inc. Safety and Ecology # Students 2 6 3 7 8 3 2 7 5 5 6 2 7 16 19 9
2. Objective of PMstudy. com faculty training exercise Organization structure of PMstudy. com (VMEdu Inc) We are investing in a strong organization to be successful in our mission PMstudy. com brand is owned by Edusys Services. However, all the classes for PMstudy. com will be conducted by VMEdu Inc, a company incorporated in Frederick, MD. Backoffice (India) Trainings (Faculty) Marketing / Sales Academic Team (Tridibesh ) VMEdu Inc 24/7 Receptionist service and Online support © 2011 VMEdu, Inc. All rights Logistics (My. Business Assistant, Branders. com) Finance (Rosalind Joseph) 10
2. Objective of PMstudy. com faculty training exercise Organization structure of PMstudy. com (VMEdu Inc) We have strong back-end support to successfully conduct our classes Person/Organization Contact Details Role Backoffice ( 7 person team) marketing@PMstudy. com Single point of contact for all US classroom training related issues Logistics marketing@PMstudy. com Sending all study material Sending all gifts/supplies Finance marketing@PMstudy. com Faculty payments, finance etc. (Bank of America – VMEdu Inc) Trainings (faculty) instructorspmstudy@googlegroups. c om / instructors@PMstudy. com Discussing issues related to PMstudy trainings Academic Team instructors@PMstudy. com Improving PMstudy classroom trainings, recruiting faculty Marketing / Sales marketing@PMstudy. com Coordination for corporate sales 24/7 Receptionist service and online/email support 1 -888 -50 PMUSA adminsupport@PMstudy. com 24/7 phone support; 24/7 email support for PMstudy. com online course ( Please note: additional details about all these functions will be provided later ) © 2011 VMEdu, Inc. All rights 11
2. Objective of PMstudy. com faculty training exercise What does PMstudy look for in its faculty? A teacher affects eternity; he can never tell where his influence stops. ~Henry Brooks Adams We are looking for passionate trainers who are willing to invest in a long term relationship with us to grow together • Partners – not just consultants • Passion for teaching project management concepts • Personal empathy and concern to ensure that students clear the PMP exam (not just a job) • No conflict of interest situation • Ability and willingness to teach 4 day classes • Availability • Belief in constantly learning and updating skills • Ability to handle difficult situations in the class • Willing to contribute towards improving PMstudy course material • Entrepreneurial – in it for the long run (do not give up mentality) • Ready to sell PMstudy to potential customers © 2011 VMEdu, Inc. All rights 12
2. Objective of PMstudy. com faculty training exercise Relationship between faculty and PMstudy We are extremely focused on building a strong long term program and will discontinue the relationship when the faculty does not have the skill or will • When will PMstudy discontinue relationship with a faculty? • Lower than the average pass rates and poor feedback from students • Conflict of interest situations • Non availability for taking classes or canceling pre-scheduled teaching assignments • Not agreeable with PMstudy. com training methodology, policies and procedures, or contract agreement • When can faculty stop teaching for PMstudy. com? • Any time – preferably with 1 month notice so that scheduled classes can be allotted to other faculty. • What will be the legal relationship between PMstudy. com and its faculty? • All faculty will be independent consultants(contractors) with PMstudy. They will not be using PMstudy material other than for teaching PMstudy classes, and enter into a contracting agreement with PMstudy. All faculty would have to form their Personal Service Corporations or companies to enter into a contract with VMEdu Inc (details will be provided later) © 2011 VMEdu, Inc. All rights 13
2. Objective of PMstudy. com faculty training exercise Selection procedure for PMstudy faculty training exercise The faculty selection was a rigorous process. Only 1. 9% of top candidates were selected • Emails were sent out to 2, 000 PMstudy. com students asking they whether they would like to be faculty with PMstudy • 450 students replied positively with their resume and other details. 8 candidates were selected for the faculty training exercise. • Some screening criteria used: • PMP in good standing • No conflict of interest situation (none of the faculty selected have taught PMP-prep courses for PMstudy competitors) • Passion for project management and teaching • Availability, ability and willingness for teaching classes • Other evaluation criteria used: • Interest level • Quick response to multiple emails sent from PMstudy • Willingness to invest own time and money to attend PMstudy faculty training sessions • Willingness to learn new concepts and prepare for the faculty training exercise • Work experience and education qualifications • Readiness to sell PMstudy to potential students © 2011 VMEdu, Inc. All rights 14
2. Objective of PMstudy. com faculty training exercise Take-aways after the faculty training Faculty should hit the ground running at the end of this training • Ability to teach 4 -Day PMstudy PMP-Prep classes • Ability to coordinate with different teams in PMstudy for logistics, academics, financials etc. • Ability to market PMstudy to potential students in their local area or to corporates. © 2011 VMEdu, Inc. All rights 15
2. Objective of PMstudy. com faculty training exercise Summary • In this section, we discussed, • Current role of PMstudy in PMP-Training (online) • PMstudy classroom training – Beta release in Mar – May 2009 • Organization structure of VMEdu Inc • What does PMstudy look for in its faculty? • Relationship between faculty and PMstudy? • Selection procedure for PMstudy faculty training exercise • Take-aways after faculty training Questions? © 2011 VMEdu, Inc. All rights 16
3. PMP-Prep classroom trainings – Current Market Situation • Growth of PMI and PMP • Opportunities and Threats in the present market • Important competitors • Why did PMstudy start classroom trainings now? • PMstudy. com Marketing and Sales Strategy © 2011 VMEdu, Inc. All rights 17
3. PMP-Prep classroom trainings – Current Market Situation Growth of PMI and PMP Training is a fast-growing market and presents us a great opportunity Reference : PMNetwork Historically, PMI membership is negatively impacted by recession in the US Reference : PMNetwork © 2011 VMEdu, Inc. All rights 18
3. PMP-Prep classroom trainings – Current Market Situation Opportunities and Threats in the current market While the market is impacted because of economic environment, this also a great opportunity Opportunities Threats - Because of recession, students want to get certified to be more “employable. ” - Companies look out for “Best Values” which can be provided by PMstudy. Best time to become preferred providers for corporates. - Government has made it mandatory for some contractors to have PMP certified project managers. Best time to tap into lucrative government training contracts. - At present, because of high unemployment rates, individuals have less money to pay for training. - Companies cut down costs and decrease training budgets – longer corporate sales cycles for trainings. - Possibility of burn-out if finances not managed properly (less availability of funds in the market). - If PMstudy builds its infrastructure for training now, then there will be several opportunities when the markets improve. © 2011 VMEdu, Inc. All rights 19
3. PMP-Prep classroom trainings – Current Market Situation Important competitors While there are entrenched competitors, the recession has adversely impacted them • • • Cheetah Learning ( http: //www. cheetahlearning. com ) PMTI ( http: //www. 4 pmti. com ) RMC Project ( http: //www. rmcproject. com ) ESI Intl ( http: //www. esi-intl. com ) Proxalt ( http: //www. proxalt. com ) Several other providers… • Our analysis suggests that PMP Providers have been adversely impacted because of the recession in US economy and have decreased PMP-trainings by up to 50%. (so, these are tough times for the PMP-training industry) © 2011 VMEdu, Inc. All rights 20
3. PMP-Prep classroom trainings – Current Market Situation Why did PMstudy start classroom trainings now? • The secret of success in life is for a man to be ready for his opportunity when it comes. ~Benjamin Disraeli • PMstudy believes in the long-term potential for PMP exam training : so, we want to build the infrastructure (best quality training methodology, best faculty, best processes and best corporate relationships) which will help us become the market leaders in PMP exam training in the long run • We are entrepreneurial and are in it for the long-term opportunity!!! © 2011 VMEdu, Inc. All rights 21
3. PMP-Prep classroom trainings – Current Market Situation PMstudy marketing and sales strategy Investing in all round marketing to build the brand attract customers • PMstudy Marketing and sales strategy includes: • Engaging an advertising agency for consistent and effective branding of PMstudy • Advertisement on PMI. org home page • Full page color advertisement in PMNetwork • Listing in PMI REP directory • Exhibitors or sponsors in relevant events • Engaging a SEO company to improve our rankings in search engines • Advertising in Google Adwords and Bing • Targeted Email campaigns to past PMstudy. com students • Social-Networking using Facebook and Linked. In (very important) • Corporate Marketing strategy • Authorized Training Partner Model © 2011 VMEdu, Inc. All rights 22
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Providing Consistent and effective branding • Engaging an advertising Agency for consistent and effective branding of PMstudy. This includes: • Design of website and all inner pages • Design of classroom study material • Branding of gifts and supplies • Design of advertising and all external PMstudy communication © 2011 VMEdu, Inc. All rights 23
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Leading advertiser in PMI. org • Advertisement on PMI. org home page • There are 2 rectangular slots in PMI. org home page on the right side, and rotates among 8 potential advertisers (for 10 slots). We have got 2 of the 10 slots available in PMI. org home page for this advertising and our advertising shows up approximately 20 -25% of the time in PMI. org home page (other advertisers include PMTI, Velocityteach, Microsoft, Keller School of Management, University of Adelaide, Alistair Cockburn and IIL) • Cost: $ 7, 875. 675 * 2 = $ 15, 751. 35 per month © 2011 VMEdu, Inc. All rights 24
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Leading advertiser in PMNetwork • Full page color advertisement in PMNetwork • Will appear in the February issue • Will appear every month in PMNetwork • Cost: $6, 375. 00 net/full page/issue © 2011 VMEdu, Inc. All rights 25
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Course can be searched in PMI REP Directory • Listing in PMI REP directory • All our courses are listed in the PMI REP directory which can be searched by potential students © 2011 VMEdu, Inc. All rights 26
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Exhibitors or Sponsors in relevant events • Some recent events where PMstudy participated as an exhibitor (booth) include: • PMI Global Congress, Orlando (Oct 10 – Oct 13, 2009) Represented by Sandra and Lynne; Cost - $ 5, 000 • Milcon (Military Representatives Conference), Raleigh (Oct 27, 2009) Represented by Linda; Cost - $ 750 • PMI Phoenix Symposium, Phoenix (Nov 5, 2009) Represented by Ruth Kim; Cost - $ 2, 000 • Project. World Conference at Toronto, Canada (May 17 – May 18, 2010 ) Represented by Rob Morgan and Karen Lyncook; Cost - $ 3, 000 • Sponsoring of “Events at a glance” in PMI Global Congress Washington DC (Oct 9 – Oct 12, 2010). Cost - $ 9, 000 © 2011 VMEdu, Inc. All rights 27
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Improving ranking in Search Engines through SEO activities • Engaging a SEO company to improve our rankings in search engines • An internet marketing company has been engaged for “Search Engine Optimization” • Objective: Our website should feature prominently when people search for terms like “PMI, PMP exam, PMP classes” etc. in Google and Bing • The company will advertise our website in all leading directories, create blogs, and make our website SEO friendly. • There would also be listing in Google places/Google Maps, Linked. In, Yahoo Events, Facebook Events etc. © 2011 VMEdu, Inc. All rights 28
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Advertising in sponsored search • Advertising in Google Adwords and Bing • Cost: More than $ 35, 000 per month © 2011 VMEdu, Inc. All rights 29
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Utilizing database of past PMstudy students • Targeted Email campaigns to past PMstudy. com students • This will be done regularly to let past students know about our PMP classroom trainings © 2011 VMEdu, Inc. All rights 30
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Effective use of social – networking – VERY IMPORTANT Facebook - Wall for fans (and students) to interact - Events to announce classes - Students sharing their PMP exam experience - Overall get more people to sign up - 1, 300 + fans (who “Like Us”) Linked. In - Faculty use Linked. In to reach out to potential PMstudy students (highly effective) © 2011 VMEdu, Inc. All rights 31
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Effective corporate marketing strategy with long-term incentives • Corporate Marketing Strategy • Most of our selected faculty have some expertise in sales and marketing and can help PMstudy in corporate marketing in their local areas (or areas of expertise) • Incentives for corporate marketing to be provided • An IT system available for tracking past students and closing sales. • PMstudy US Backoffice (B 2 B sales) helps in determining past PMstudy students for directed corporate sales (will be discussed in detail later) © 2011 VMEdu, Inc. All rights 32
3. PMP-Prep classroom trainings – Current Market Situation PMstudy Marketing and sales strategy (continued) Authorized Training Partner (ATP) Model - - PMstudy’s 'Authorized Training Partner(ATP)program is valid for companies, universities, and independent consultants interested in imparting PMP exam prep training to their employees/students through inhouse trainers/faculty. ATPs should have in-house trainers/faculty available and have more than 100 participants every year. This model is not only economical but also very effective. The local PMstudy. com faculty plays the role of Relationship Manager and gets incentive of $50 per student Link to PMstudy ATP Model PMstudy Website Course/Enroll Authorized Training Partner © 2011 VMEdu, Inc. All rights 33
3. PMP-Prep classroom trainings – Current Market Situation Summary • In this section, we discussed: • Growth of PMI and PMP • Opportunities and Threats in the present market • Important competitors • Why did PMstudy start classroom trainings now? • PMstudy marketing and sales strategy Questions? ? ? © 2011 VMEdu, Inc. All rights 34
4. Design and overview of PMstudy methodology Index • Philosophy of PMstudy classroom training • Gifts and supplies provided (Branders. com) • Study material provided • Online preparatory course • Classroom study material • One month PMstudy. com online course • PMstudy. com 100% Moneyback Guarantee • Structuring of the 4 -Day PMP-Prep class • Learning Organization with Continuous Improvement © 2011 VMEdu, Inc. All rights 35
4. Design and overview of PMstudy methodology Philosophy of PMstudy classroom training Strong classroom training and environment ensure that students enjoy and learn at the same time Objective: To help students pass the PMP exam. • Course structure • • • Standardized Comprehensive Scalable Use of available online PMstudy. com resources Structured learning • Class Environment • Imbibe in students, an “I can do it” mentality • Examples, case studies, role plays etc. • Frequent breaks • For the Faculty • Flexible • Rest provided to faculty to sustain 4 Day training © 2011 VMEdu, Inc. All rights 36
4. Design and overview of PMstudy methodology Gifts and supplies provided (Branders. com) Supplies for the class and great gifts for people to remember us 1. Assorted color pens 2. Assorted color highlighters 6. Mark-up notes 7. Calculator (Changed recently) 3. Pencil 8. Carry Bag 4. Pen Holder 5. Stress Ball © 2011 VMEdu, Inc. All rights 9. Cap 37
4. Design and overview of PMstudy methodology PMstudy course structure - summary A robust methodology that combines online and offline material Students enroll and make payment 1. Online Preparatory Program 2. Classroom Training Material Students get 40 PDUs and apply for PMP exam 3. One month PMstudy. com full course (provided on Day 1 of classroom training) © 2011 VMEdu, Inc. All rights 38
4. Design and overview of PMstudy methodology 1. Online Preparatory Program 100% online introductory program ensures that students get 40 PDUs and come into the class better prepared 1. Online Preparatory program: This online preparatory course is a 4 step process, and is provided to students after they enrol and make payment for a course. Students are expected to complete this course before PMstudy Classroom Training. - Step 1: Understanding of PMI, PMP and PMstudy. com education process - Step 2: Overview of the PMBOK - memorizing and practicing the PMstudy Process Chart - Step 3: Collecting 40 PMI PDUs from PMstudy. com Classroom Training Preparatory Course (this includes fill-in-the-blanks for all chapters which improves understanding of PMP concepts and completing one or two PMstudy. com Full Length Simulated Practice Tests) - Step 4: Applying to PMI for PMP Exam and attending PMstudy. com Classroom Training Prep Course Access: Link: www. pmstudy. com/memberlogin. asp User. ID: prepcourse@PMstudy. com Password: PMstudy 1@2 © 2011 VMEdu, Inc. All rights 39
4. Design and overview of PMstudy methodology 2. Classroom Training Material Comprehensive and well-structured study material ensures students understand the broad picture and also the relevant details This includes 1. Workbook of important concepts 2. PMstudy. com Process Chart 3. PMstudy. com Detailed Process Chart Template (4 copies) 4. Chapter Test ** 5. Final Test ** ** : These documents should be collected back by the faculty at the end of the class © 2011 VMEdu, Inc. All rights 40
4. Design and overview of PMstudy methodology 3. One month PMstudy. com online course Online course complements classroom training for students who take the PMP exam later This access is provided on Day 1 of PMstudy. com classroom training This includes: 1. Guides for all knowledge areas 2. Chapter tests for all knowledge areas 3. 4 full length simulated practice tests Please note: All faculty had been provided access to this course before the faculty training exercise Full Course Access: Link: www. pmstudy. com/memberlogin. asp User. ID: fullcourse@PMstudy. com Password: PMstudy 1@2 © 2011 VMEdu, Inc. All rights 41
4. Design and overview of PMstudy methodology PMstudy. com 100% Moneyback Guarantee Our 100% Money-back Guarantee (best in the industry) proves that we are confident of our study material • We provide 100% Money Back Guarantee that you will successfully pass PMP certification exam after PMstudy. com PMP-Prep classroom program (Boot camp). • It is recommended that you should take the exam on the next day after completion of the program (e. g. if your program is completed on a Thursday, it is recommended that you should take the PMP exam on the Friday of the same week). You should take the exam within 30 days of your course completion date for PMstudy. com PMP-Prep guarantee to be valid. • If you do not pass in the PMP exam in the first attempt, PMstudy. com will reimburse you $ 275* for retaking the exam. Also, you will be provided access to PMstudy. com online for additional 40 days. You should retake the exam for the second time within 30 calendar days of your failing in your first attempt. • If you fail in the PMP exam for the second time, and need to take the exam again, then PMstudy. com will refund you $ 275* for retaking the exam. Also, you will be provided access to PMstudy. com online for additional 40 days. That test must be taken within 30 calendar days of failing in your exam for the second time. • If you fail to pass the PMP exam after the Third attempt, we will refund your course fees (after deducting fees already paid by PMstudy. com towards retaking of PMP exam). Please note: For details, refer to : http: //www. pmstudy. com/PMP-Classes/money. Back. asp © 2011 VMEdu, Inc. All rights 42
4. Design and overview of PMstudy methodology Structuring of the 4 Day PMP-Prep Class Well structured classes with constant review of concepts • Day 1 : Introduction, Framework, Integration, Scope, Time (partial) • Day 2: Time (complete), Cost, Quality, Human Resource, Communications • Day 3: Risk, Procurement, Professional Responsibility, 55 question test for identifying weak areas • Day 4: 50 question final test, 3 hour concentrated review, 99 question walk-through (ends at 3: 30 PM) Suggested Timesheet : PMstudy Backoffice Overview Classroom course related documents Timesheet_Aug 082009 © 2011 VMEdu, Inc. All rights 43
4. Design and overview of PMstudy methodology Learning Organization with Continuous Improvement Learning organization where faculty learn from each other • Monthly Web. Ex sessions facilitate interaction between faculty to share feedback, discuss issues and learn from each other. • Copy of all presentations archived in the backoffice • Helps new faculty learn from the real-life experiences of existing faculty Archived Directory of Important Presentations: PMstudy Backoffice Important Presentations © 2011 VMEdu, Inc. All rights 44
4. Design and overview of PMstudy methodology Learning Organization with Continuous Improvement Effective Learning Management System Some shared documents include: • Understanding backoffice system • Marketing and related documents • Classroom course related documents • Corporate pricing Important documents: PMstudy Backoffice Overview © 2011 VMEdu, Inc. All rights 45
4. Design and overview of PMstudy methodology Summary In this section, we discussed: • Philosophy of PMstudy classroom training material • Gifts and supplies provided (Branders. com) • Study material provided • Online preparatory course • Classroom study material • 1 month access to PMstudy. com in Day 1 • PMstudy. com 100% Moneyback Guarantee • Structuring of the 4 -Day PMP-Prep class • Learning Organization with continuous improvement Questions? © 2011 VMEdu, Inc. All rights 46
5. Role of faculty in PMstudy PMP Trainings Faculty partners with PMstudy in all aspects of PMP Training • PMstudy Training Workflow (students) • Workflow for scheduling classes • Workflow for Managing Logistics • Workflow for Business development – B 2 C • Workflow for Business development – B 2 B • Workflow for communicating with PMstudy Backoffice • Faculty remuneration • Workflow for managing faculty payments © 2011 VMEdu, Inc. All rights 47
5. Role of faculty in PMstudy PMP Trainings PMstudy Training Workflow (students) The faculty needs to support students before and after the class © 2011 VMEdu, Inc. All rights 48
5. Role of faculty in PMstudy PMP Trainings PMstudy Training Workflow (students) The faculty FAQs help quick reference about important questions PMstudy Faculty FAQs: PMstudy Backoffice Faculty FAQs © 2011 VMEdu, Inc. All rights 49
5. Role of faculty in PMstudy PMP Trainings Workflow for scheduling classes Faculty schedule gives adequate notice to faculty Classes scheduled by PMstudy 3 months – 1 year before the class start date Faculty informed about class (preferably faculty in local area selected) 1 month before the class start date Please note : Hotels for classes reserved 1 -1. 5 months before class start date Class is confirmed / cancelled (reasons: insufficient enrollment, etc) 10 days before the class start date – e. g. if class starts on Nov 23 rd(Monday), class cancellation date is determined on the Friday of previous week (i. e. Nov 13 th ) Current policy: If less than 3 students in a class 10 days before the class starts, the class is cancelled. However, a faculty can teach a class with as few as 2 students if they agree to reduced fee of $ 2, 000 for the class. (additional details about faculty fees will be provided later) © 2011 VMEdu, Inc. All rights 50
5. Role of faculty in PMstudy PMP Trainings Workflow for scheduling classes Liberal cancellation policy ensures that all our students learn through us (even if classes in their location are cancelled)… There are three options available to students if PMstudy cancels a class: 1. Transfer to a PMstudy class in another location but in the same week: Students will have the option to transfer to another confirmed PMstudy class in the same week but in another location. If they transfer to a class within 300 miles driving distance, they will be reimbursed $ 400. If they transfer to a class more than 300 miles away, they will be reimbursed $ 600. This will compensate the students for the inconvenience caused and help them for travel and stay related expenses in the new location. PMstudy will try to inform about class cancellation at least one week in advance so that students can plan to attend the class in another location. 2. Reschedule to a future class in the same location: Students can opt to reschedule to a future class in the same location. The amount paid for the PMstudy class will be applied towards the future class. 3. Ask for full refund: Students will have the option to ask us for a full refund of their payment in case of course cancellation done by PMstudy. com Classroom Training. They will also have the option to retain the PDUs which they have received through PMstudy. com Preparatory Program for PMP Exam (in case the course is cancelled after you have done the full payment) Additional PMstudy Terms and Conditions: http: //www. pmstudy. com/terms. And. Conditions. asp © 2011 VMEdu, Inc. All rights 51
5. Role of faculty in PMstudy PMP Trainings Workflow for scheduling classes Backoffice System shows list of students in any class PMstudy Classes Scheduled and enrolled students: PMstudy Backoffice Classes Scheduled © 2011 VMEdu, Inc. All rights 52
5. Role of faculty in PMstudy PMP Trainings Workflow for managing logistics Back-office and logistic processes support the classroom training. Faculty provides study material and supplies to students Study Material (mailed from backoffice) Every month (or as required) Gifts (coordinated by Branders. com, My. Business. Assis tant and UPS) Every month (or as required) Day 1: Workbook and Chapter Tests, all supplies and gifts Faculty takes printouts of errata and other documents as required 1 week before the class All printouts (if needed) are reimbursed by PMstudy Day 3: 55 question evaluation test Faculty collects back the Chapter Test and Final Test Day 4 of class Faculty informs PMstudy about study material / supplies remaining after class Within 2 days of end date of class Day 4: Final Test During the class © 2011 VMEdu, Inc. All rights 53
5. Role of faculty in PMstudy PMP Trainings Workflow for managing logistics PMstudy Back-office system allows faculty to manage their logistics and coordinate with PMstudy Logistics: PMstudy Backoffice Logistics © 2011 VMEdu, Inc. All rights 54
5. Role of faculty in PMstudy PMP Trainings Workflow for Business Development (B 2 C) Faculty have an opportunity to be a part of B 2 C approach and get additional business Students contact PMstudy through receptionist service (1 -88850 PMUSA) or through email Within 2 hours of call Details provided to faculty for further follow-up (preferably faculty in the local area from where student called) ** Preferably within same day in which call was received During class, faculty try to promote PMstudy *** During the class ** : Calls by faculty are optional. PMstudy encourages faculty to talk with students so that they can understand student expectations better, and this is a practice followed in several successful companies (e. g. GE, Cisco, Microsoft etc. ) where technical people talk directly with customers to better understand customer requirements. However, some faculty can opt not to take these calls, in which case, such calls will be routed to other available faculty. ** : Every city will be allotted to two faculty. Calls made by faculty will be tracked. If a student who has talked with a PMstudy faculty signs up and makes payment, faculty will be paid $ 100 as incentive fee (for each student). This is beyond the remuneration for faculty training classes. Please note that faculty will have to enter the information about their calls in the PMstudy Backoffice system. *** : The faculty remuneration is variable depending on number of people in the class – to be discussed shortly © 2011 VMEdu, Inc. All rights 55
5. Role of faculty in PMstudy PMP Trainings Workflow for Business Development (B 2 C) Backoffice System facilitates B 2 C calls PMstudy B 2 C sales: PMstudy Backoffice Marketing – B 2 C © 2011 VMEdu, Inc. All rights 56
5. Role of faculty in PMstudy PMP Trainings Workflow for Business Development (B 2 B) Faculty also have an opportunity to be a part of B 2 B channel and build relationships with companies. Faculty know some companies in their local area (or area of expertise) which are interested in PMP Training PMstudy gets some corporate sales leads Faculty follow up to close the corporate deal* PMstudy gets corporate classes for the company (i. e. a dedicated class for one company) ** PMstudy conducts classes for the corporate * : This is an optional activity – faculty can opt not to be involved with PMstudy sales (in which case the sales leads will be forwarded to other available faculty) * : PMstudy will provide all logistical support for the sales activity(e. g. customized online brochures, list of students from the same company who have enrolled with PMstudy etc. ) However, no monetary compensation will be paid to faculty during this stage. ** : Faculty involved in corporate sales activity gets paid $ 100 for each student (if hotels and facilities provided by PMstudy) or $ 150 per student (if hotels and facilities provided by corporate). The class may be taught by another faculty. This incentive is payable till PMstudy continues to get business from the same corporate, and the relationship is managed by the same faculty. At times, the incentive may be split between two or more faculty if several faculty are involved with getting or managing a sales call. VMEdu Inc will be the final arbitrator for any conflict regarding corporate sales. © 2011 VMEdu, Inc. All rights 57
5. Role of faculty in PMstudy PMP Trainings Workflow for Business Development (B 2 B) Faculty also have an opportunity to be a part of B 2 B channel and build relationships with companies. PMstudy B 2 C sales: PMstudy Backoffice Marketing – B 2 B © 2011 VMEdu, Inc. All rights 58
5. Role of faculty in PMstudy PMP Trainings Workflow for business development (B 2 B) – some questions We are creating a system that is transparent, fair and rewarding for faculty. • • Ques: What if more than two faculty are involved in a sales deal? Ans: Usually, PMstudy will give one sales lead to a single faculty. However, if more than one faculty worked on a sales lead, the incentive will be split between the faculty (exact details will be worked out on a case-to-case basis and the decision taken by PMstudy will be final and binding. ) • Ques: What if the faculty has been assigned a company but no significant developments have happened and the corporate deal has not materialized? Ans: If an account is not closed within 6 months (and no significant progress is made during this time), PMstudy will have the option to allocate the account to another faculty. • • • Ques: How will PMstudy reward high-achievers? Ans: PMstudy will give lucrative accounts to high-achievers who demonstrate the ability to close deals. High-achievers will also be nominated to represent PMstudy in PMI conferences, seminars etc. in US and abroad. © 2011 VMEdu, Inc. All rights 59
5. Role of faculty in PMstudy PMP Trainings Workflow for communicating with PMstudy Backoffice We have a system that allows for systematically handling all faculty issues. • Faculty would have the ability to systematically raise issues (through tickets), assign levels of urgency, and track/close open issues. This system will be operational very soon. • This system is available in PMstudy US backoffice Support. Center Please note: Help document about using PMstudy backoffice is available in PMstudy backoffice Overview How can faculty log into PMstudy Backoffice? Link: www. pmstudy. com/usbackoffice/login. asp User. ID : PMstudy Email ID Default Password: pmstudy 123 © 2011 VMEdu, Inc. All rights 60
5. Role of faculty in PMstudy PMP Trainings Faculty Remuneration (for 4 day PMstudy class) Good teachers are costly, but bad teachers cost more. ~Bob Talbert Best remuneration in the industry, with incentives for getting more students. Number of students Faculty located within 60 miles of class 2 Faculty located between 61 – 200 miles of class $ 2, 000 Faculty located more than 200 miles from class - - (optional for faculty) 3 -6 $ 3, 200 $ 4, 200 $ 5, 100 7 – 12 $ 4, 200 $ 5, 200 $ 6, 100 13 – 18 $ 5, 000 $ 6, 900 More than 18 $ 6, 000 $ 7, 900 Please Note: The faculty remuneration is the total amount payable by PMstudy to the faculty for a 4 -day PMP program. No additional reimbursements will be provided. Faculty will have to make their own travel arrangements and also manage PMstudy logistics. Only printing of study material will be reimbursed by the company. (Please use the Discount code available online for Fed. Ex printing which gives up to 20% discount) US Payments will be done by Bank of America check from VMEdu Inc. Payment will be done at the end of each month – before the 5 th of the next month. All payments due to faculty will be regularly updated in PMstudy backoffice. In addition to the above fixed remuneration for each class, faculty will also be provided additional incentives as discussed earlier. © 2011 VMEdu, Inc. All rights 61
5. Role of faculty in PMstudy PMP Trainings Faculty Remuneration (for 4 day PMstudy class) Sample calculations Best remuneration in the industry, with incentives for getting more students. Situation Location of faculty Remuneration 1. Faculty in Atlanta has 10 students in the class – she was involved with talking with and converting 8 students < 60 miles $ 4, 200 + 8 * $ 100 = $ 5, 000 2. Faculty is teaching a corporate class in Chicago with 15 students. Faculty was responsible for the account and the class is conducted in the company premises < 60 miles $ 5000 + 15 * $ 150 =$ 7, 250 3. Faculty is teaching a corporate class in Minneapolis with 19 students. Faculty was not involved in doing the sales. 250 miles $ 7, 900 Please Note: For corporate trainings, the faculty remuneration is provided only after we get paid by the company. So, the faculty coordinating for the sales should try to negotiate to get 100% in advance before the training begins. © 2011 VMEdu, Inc. All rights 62
5. Role of faculty in PMstudy PMP Trainings Workflow for managing faculty payments All faculty payments are monitored and made in a timely manner PMstudy faculty payments: PMstudy Backoffice Finance © 2011 VMEdu, Inc. All rights 63
5. Role of faculty in PMstudy PMP Trainings Summary In this section, we discussed: • PMstudy Training Workflow (students) • Workflow for scheduling classes • Workflow for Managing Logistics • Workflow for Business development – B 2 C • Workflow for Business development – B 2 B • Workflow for communicating with PMstudy Backoffice • Faculty remuneration • Workflow for managing faculty payments Questions? ? ? © 2011 VMEdu, Inc. All rights 64
6. Learning the ropes: Introduction and Project Management Framework 6. Learning the ropes: Introduction and Project Management Framework Standardized and structured study procedure ensures consistent and high quality results. • Everyday activities • Teaching a process • Teaching a chapter • Introduction and Project Management Framework © 2011 VMEdu, Inc. All rights 65
6. Learning the ropes: Introduction and Project Management Framework Everyday activities • Filling in PMstudy Process chart is done in first 20 minutes of every day – students fill in the process chart to the best of their abilities without referring to existing process chart. Students are asked to fill using the blank process chart in Day 1. • Lunch break is usually at 1: 00 PM in all days except in Day 4, when it might be delayed to 1: 30 PM. Lunch break is for 1 hour. • Frequent “health breaks” are provided every 1 hour or 1. 5 hours; usually these breaks are provided along-with the review sessions as students study different chapters. • At the end of each day, homework for the day is provided by the faculty © 2011 VMEdu, Inc. All rights 66
6. Learning the ropes: Introduction and Project Management Framework Teaching a process Read through a process from the Workbook. Fill in the blanks and highlight important sections After each process is completed, fill in the detailed process sheet for the process with important inputs, tools/techniques and outputs. Students can review the process for 1 minute – 5 minutes depending on the complexity of the process © 2011 VMEdu, Inc. All rights Faculty discusses the questions and answers for that process. 67
6. Learning the ropes: Introduction and Project Management Framework Teaching a chapter Teach all the processes for the chapter with examples/roleplays as applicable. Do a concentrated review of the chapter. This includes: Fill in the detailed process chart for the chapter Review all the highlighted text from the workbook Answer 15 questions for the chapter © 2011 VMEdu, Inc. All rights Review answers and discuss questions answered by students 68
6. Learning the ropes: Introduction and Project Management Framework • From the study material © 2011 VMEdu, Inc. All rights 69
6. Learning the ropes: Introduction and Project Management Framework Summary • In this chapter, we discussed: • Everyday activities • Teaching a process • Teaching a chapter • Introduction and Project Management Framework Questions? ? ? © 2011 VMEdu, Inc. All rights 70
7. Assignment for the day and Next Steps 7. Assignment and Next Steps Questions? ? ? © 2011 VMEdu, Inc. All rights 71
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