Platform as a Service (Paa. S) Global Negotiations Insight Patty Bednarczyk and Steve Smith
Evolution of Hosting Services n n On–Premise Data Center • Companies are shifting away Co-Locating • Companies started the migration n n Rent real estate BYOL and hardware Cost benefits –capital vs expense Managed by 3 rd parties Hosting Services 2
Evolution of Hosting Services n Types of Hosting Services • Software as a Service (Saa. S) • Platform as a Service (Paa. S) • Infrastructure as a Service (Iaa. S) 3
Evolution of Hosting Services n Software as a Service (Saa. S) n n n Largest and most mature cloud service Customer uses the Web to access their applications Provider manages all support: applications, runtime, data, middleware, OS, virtualization, servers, storage, networking 4
Evolution of Hosting Services n Platform as a Service (Paa. S) n n n Provider hosts their software and hardware Gain a framework to build upon to develop or customize applications. Makes the development, testing, and deployment of applications quick, simple, and cost-effective. Provider manages OS, virtualization, servers, storage, networking. Customer manages the applications. 5
Evolution of Hosting Services n Infrastructure as a Service (Iaa. S) n n Provider hosts hardware and infrastructure Self-service model for accessing, monitoring, and managing remote datacenter infrastructure, such as compute, storage, networking, and networking services Benefits: § Avoid the purchase of hardware § Personnel, real estate, etc Clients purchase Iaa. S based on consumption, similar to electricity or other utility billing 6
Considerations/Concerns of Hosting n Privacy Considerations • • • n Perceptions of China – Government issues Who owns the data How is the data segregated What happens after the contract term is up What happens if there is a security breach Security Concerns • Access via Internet, convenience vs risk • Data Governance n Classify data as Public, Internal Use, Protected, Confidential 7
Asia-Pac Paa. S Experience n Off Mainland Approach • Dedicated/Virtual • Data Center Connectivity • BYOL • Complexity of contracting with China and USbased companies for China • Language Impact 8
Asia – Pac Paa. S Overview n Challenges • Cloud Connectivity – multiple contracts • Working internationally – time zones, languages, evolving technology n Lessons learned • Paa. S vendors still maturing • Paa. S is less flexible 9
EMEA Datacenter Co-Lo Experience Overview n n Brussel’s site was moving SJM had 2 people for IT support • Covered sw updates, server changes, cabling, power, UPS, cooling n Needed a 3 rd party for • Server changes, water, cooling, security, and monitor/maintain UPS, generators, utilities, cooling n Lessons learned • 1 st right to add’l space • Ownership of power, cooling 10
Hosting Services – It’s Future n Hybrid services – Converging hosting and in-house • Tools available for customers to manage both sites n n Saa. S continues to grow • Customers demanding/preferring it • Less expensive than in-house Public Cloud Data • Usage aided by data location laws • Keep data local, in country 11
Hosting Services – It’s Future n Tier 1 vendors, Microsoft, Amazon, Google • Put contract in place now, user will put on credit card • Can be managed if under contract, access to usage reports 12
Lessons Learned n International Business • Start early • Seek local talent 13
Questions? Evaluation and Materials 1. 2. Take this time to go the conference app http: //itps 2016. sched. org find this class, and fill out evaluation. If you need the Power. Point, it’s on your thumbdrive 14
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