Planning Management Leadership for Health Information Technology

Planning, Management & Leadership for Health Information Technology The Management and Leadership Distinction Lecture a – Leaders and Followers This material Comp 18_Unit 2 was developed by The University of Alabama at Birmingham, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU 24 OC 0000023

The Management and Leadership Distinction Learning Objectives • Compare and contrast concepts of leadership and management • Describe the concept and importance of developing followership • Discuss challenges of leading in a hybrid HIT organization • Define and discuss the Project Management Institute’s (PMI) three types of organizations • Discuss pros and cons of temporary leadership Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 2 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction Management & Leadership – Are They Different? Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 3 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction Management • Coping with complexity • Reducing chaos • Bringing consistency Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 4 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction Management Leadership • Coping with complexity • Reducing chaos • Bringing consistency • Coping with change • Setting direction • Aligning resources Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 5 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction “A peacetime army can usually survive with good administration and management up and down the hierarchy, coupled with good leadership at the very top. A wartime army, however, needs competent leadership at all levels. No one yet has figured out how to manage people effectively into battle; they must be led. ” Source: Kotter, 1990. Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 6 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction • Management – Microscope or magnifying glass • Details • Where are the problems occurring? • What can be done about this situation? • Do we have an opportunity? Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 7 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction • Leadership – Binoculars • Future • What may be looming on the horizon that we cannot immediately see? • How can I prepare my organization now to meet the coming threat or opportunity? Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 8 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction • Leader: President • Managers: Cabinet Members Official White House Photo by Pete Souza Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 9 Version 3. 0/Spring 2012 Lecture a

Leadership/Management Distinction in Healthcare IT • Leaders may be – National (Office of the National Coordinator) – State (HIE) • Managers may include – Organizational liaisons – Practice Administrator Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 10 Version 3. 0/Spring 2012 Lecture a

Leaders and Followers • Leaders must develop their “followers” Source: Tu, et al. , 2009. Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 11 Version 3. 0/Spring 2012 Lecture a

Leaders and Followers • Leaders must develop their “followers” • Don Grayson and Ryan Speckhart : – Get to know the “Number Two” leader Source: Grayson & Speckhart , 2006. Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 12 Version 3. 0/Spring 2012 Lecture a

Leaders and Followers • Leaders must develop their “followers” • Grayson and Speckhart: – Get to know the “Number Two” leader – Even the leader is being led Source: Grayson & Speckhart , 2006. Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 13 Version 3. 0/Spring 2012 Lecture a

Leader and Follower Collaboration • Leader & follower relationship in healthcare IT implementation: – Beginning of project – Middle of project – End of project Source: Grayson & Speckhart, 2006. Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 14 Version 3. 0/Spring 2012 Lecture a

Leader and Follower Collaboration • Beginning of project – Leader more prominent; sets expectations – Follower asks questions, seeks clarity • Middle of project • End of project Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 15 Version 3. 0/Spring 2012 Lecture a

Leader and Follower Collaboration • Beginning of project • Middle of project – Higher degree of collaboration – Leadership may shift from manager to leader depending on expertise • End of project Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 16 Version 3. 0/Spring 2012 Lecture a

Leader and Follower Collaboration • Beginning of project • Middle of project • End of project – Define end of project – Celebrate success Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 17 Version 3. 0/Spring 2012 Lecture a

The Management and Leadership Distinction Summary – Lecture a • Leaders and Followers – Recognize that there is a fine line between leaders and followers, and leaders and managers – One cannot be successful without the other – You will likely be in the position of having to lead and manage or follow on the same project Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 18 Version 3. 0/Spring 2012 Lecture a

The Management and Leadership Distinction References – Lecture a References • Kotter JP. What leaders really do. Harv Bus Rev. 1990; 68(3): 104. • Grayson D, Speckhart R. The leader-follower relationship: practitioner observations. Leadership Advance Online; 2006; (6). Available from: http: //www. regent. edu/acad/global/publications/lao/issue_6/pdf/grayson_speckhart. pdf • Tu JV, Donovan LR, Lee DS, Wang JT, Austin PC, Alter DA, Ko DT. Effectiveness of Public Report Cards for Improving the Quality of Cardiac Care: The EFFECT Study: A Randomized Trial. JAMA. 2009; 302(21): 2330 -37. Images Slide 3, 4, 7, 8, 11: Microsoft clip art; Used with permission from Microsoft. Slide 9: Pete Souza , Official White House Photo. United States Government Work. Available from: http: //www. flickr. com/photos/whitehouse/5246021398/in/set-72157625560847260 Planning, Management and Leadership for HIT Health IT Workforce Curriculum The Management and Leadership Distinction 19 Version 3. 0/Spring 2012 Lecture a