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People. Soft 9. 1 HCM Roadmap – Tips & Tricks To Help You Navigate People. Soft 9. 1 HCM Roadmap – Tips & Tricks To Help You Navigate Your Way To Success Ravi Kiran April 21 st, 2011

Hexaware Overview: Key Facts 174 Active Clients served worldwide (Dec’ 10) Delivery centers in Hexaware Overview: Key Facts 174 Active Clients served worldwide (Dec’ 10) Delivery centers in Mumbai, Chennai, Nagpur, Pune, Mexico, Bangalore, New Jersey 6511 Employees globally (Dec’ 10) 50 Million dollar clients (Dec’ 10) 32 Offices worldwide Industry Recognitions • The Green Edge Award 2010 for using IT to maximize business impact. • Leaders category for The 2010 Global Outsourcing 100 by IAOP • Ranked N 0: 18 in the NASSCOM’s Top 20 IT Service Providers India (20092010) Golden Peacock Award • Top 100 Innovative service Provider by Global Services 231. 2 $ mn Revenues in CY ’ 10 Certifications • CIO 100 Ingenious Award • Best Employers for five consecutive years (2005 – 2009) • Markie Award in the Marketing Visionary category, 2010 • Ranked amongst the 500 best performing Mid-sized Companies in India by Inc. India for outstanding ingenuity and determination shown during the toughest of the economic times. CMMI Level 5, ISO 27001, PCIDSS © Hexaware Technologies. All rights reserved. 2

Your Presenter © Hexaware Technologies. All rights reserved. 3 Your Presenter © Hexaware Technologies. All rights reserved. 3

9. 1 Features © Hexaware Technologies. All rights reserved. 4 9. 1 Features © Hexaware Technologies. All rights reserved. 4

User Experience to New level © Hexaware Technologies. All rights reserved. 5 User Experience to New level © Hexaware Technologies. All rights reserved. 5

User Experience to New level © Hexaware Technologies. All rights reserved. 6 User Experience to New level © Hexaware Technologies. All rights reserved. 6

User Experience to New level © Hexaware Technologies. All rights reserved. 7 User Experience to New level © Hexaware Technologies. All rights reserved. 7

User Experience to New level © Hexaware Technologies. All rights reserved. 8 User Experience to New level © Hexaware Technologies. All rights reserved. 8

User Experience to New level © Hexaware Technologies. All rights reserved. 9 User Experience to New level © Hexaware Technologies. All rights reserved. 9

User Experience to New level © Hexaware Technologies. All rights reserved. 10 User Experience to New level © Hexaware Technologies. All rights reserved. 10

User Experience to New level © Hexaware Technologies. All rights reserved. 11 User Experience to New level © Hexaware Technologies. All rights reserved. 11

PS HCM 9. 1 – Payroll Features Country Extensions Global Payroll extensions for • PS HCM 9. 1 – Payroll Features Country Extensions Global Payroll extensions for • China • Argentina • Thailand Flexible Pay • Configurable Retroactive Pay • Flexible Contract Pay Enhancements with K-12 in mind Integrations • Real Time Budget Checking. • Multi-Year Encumbrance. • Greater Synchronization and Integration between HCM and Financials © Hexaware Technologies. All rights reserved. 12

PS HCM 9. 1 – Payroll Features • Increased the size of monetary fields PS HCM 9. 1 – Payroll Features • Increased the size of monetary fields for balance tables and reports. • The maximum balance amount that can be stored in the system has been increased. • Previous: $99, 999. 99 (8. 2) • Current: $99, 999, 999. 99 (11. 2) • Expanded fields on the Paysheet so that you can have • up to 99 separate check numbers • up to 99, 999 page numbers • up to 999 line numbers • Increased Array size in copybooks (PSCEARRY, PSCEFLSA, PSCRFERY, PSCTMERY, PSPDEDLA) © Hexaware Technologies. All rights reserved. 13

PS HCM 9. 1 – Payroll Features • Enhancements to the Load Pay sheets PS HCM 9. 1 – Payroll Features • Enhancements to the Load Pay sheets process enables you to Add multiple source codes for ‘Other’ Source Type © Hexaware Technologies. All rights reserved. 14

PS HCM 9. 1 – Payroll Features • Source will be displayed in Online PS HCM 9. 1 – Payroll Features • Source will be displayed in Online Paysheet and Paycheck pages © Hexaware Technologies. All rights reserved. 15

PS HCM 9. 1 – Payroll Features • New page to Activate or Inactivate PS HCM 9. 1 – Payroll Features • New page to Activate or Inactivate the Paysheet transactions online © Hexaware Technologies. All rights reserved. 16

PS HCM 9. 1 – Payroll Features RETROACTIVE PAY • Enhanced Retroactive Pay (Retro PS HCM 9. 1 – Payroll Features RETROACTIVE PAY • Enhanced Retroactive Pay (Retro Pay) system to provide more functionality, flexibility and control. • Provide a new configurable, user-defined Trigger Table. • Retro on Retro feature (ability to see prior paid retro). • Links to the Paycheck from the Retro Pay Calculation Results page. • Improved the Retro Reports and selection Criteria. © Hexaware Technologies. All rights reserved. 17

PS HCM 9. 1 – Payroll Features • New page to specify the fields PS HCM 9. 1 – Payroll Features • New page to specify the fields that create a retro request © Hexaware Technologies. All rights reserved. 18

PS HCM 9. 1 – Payroll Features • New page to define a retro PS HCM 9. 1 – Payroll Features • New page to define a retro pay trigger program with two sets of triggers • Job Record • Additional Pay record © Hexaware Technologies. All rights reserved. 19

PS HCM 9. 1 – Payroll Features • Review retro pay requests and the PS HCM 9. 1 – Payroll Features • Review retro pay requests and the triggers that created the requests. • If the process request flag is Not Processed, Action Required, or Suspended, you can also use this page to manually cancel the request. © Hexaware Technologies. All rights reserved. 20

PS HCM 9. 1 – e. Performance Features • Business Objects Management • Simplified PS HCM 9. 1 – e. Performance Features • Business Objects Management • Simplified e. Performance Document Creation Processes. • Additional Document Configuration Options. • Support for File Attachments. • Electronic Document Sign-off. • Document Archival Template. • Targeted Performance Notes. © Hexaware Technologies. All rights reserved. 21

PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. 22

PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. 23

PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. 24

PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. PS HCM 9. 1 – e. Performance Features © Hexaware Technologies. All rights reserved. 25

PS HCM 9. 1 – e. Performance Features • Ability to create ad-hoc individual PS HCM 9. 1 – e. Performance Features • Ability to create ad-hoc individual performance documents based on the following: • • By Manager ID is a new option that allows you to specify the Manager ID By Employee ID is a new option that allows you to specify an individual employee. © Hexaware Technologies. All rights reserved. 26

PS HCM 9. 1 – e. Performance Features • Allows additional employee data to PS HCM 9. 1 – e. Performance Features • Allows additional employee data to be defined on a document template: • • Available header content includes Employee ID, Department ID etc. You can define unique header content for various document types that can also be based upon the role of the document user. © Hexaware Technologies. All rights reserved. 27

PS HCM 9. 1 – e. Performance Features • Display Evaluator Names in Manager PS HCM 9. 1 – e. Performance Features • Display Evaluator Names in Manager Documents. • Users elect whether to display participant evaluator names in the manager’s version of a performance document, providing managers with a quick overview of all participants in the evaluation process. © Hexaware Technologies. All rights reserved. 28

PS HCM 9. 1 – e. Performance Features • New e. Signature section that PS HCM 9. 1 – e. Performance Features • New e. Signature section that enables employees and managers to signoff electronically. © Hexaware Technologies. All rights reserved. 29

PS HCM 9. 1 – e. Performance Features • Organizations can select from six PS HCM 9. 1 – e. Performance Features • Organizations can select from six queries to define documents to archive. © Hexaware Technologies. All rights reserved. 30

PS HCM 9. 1 – e. Performance Features • Targeted Performance Notes. © Hexaware PS HCM 9. 1 – e. Performance Features • Targeted Performance Notes. © Hexaware Technologies. All rights reserved. 31

PS HCM 9. 1 – Profile Management • Automatically maintain and manage profile group PS HCM 9. 1 – Profile Management • Automatically maintain and manage profile group types. • Searching and Comparing Profiles. • Printable Page icon • Summary of Changes Page • Submit Button for Saved only changes • New integration for Termination of Profiles © Hexaware Technologies. All rights reserved. 32

PS HCM 9. 1 – Profile Management • Search and Compare Profiles. © Hexaware PS HCM 9. 1 – Profile Management • Search and Compare Profiles. © Hexaware Technologies. All rights reserved. 33

PS HCM 9. 1 – Profile Management • Printable Page Icon. © Hexaware Technologies. PS HCM 9. 1 – Profile Management • Printable Page Icon. © Hexaware Technologies. All rights reserved. 34

PS HCM 9. 1 – Profile Management • • Summary of Changes Page. Submit PS HCM 9. 1 – Profile Management • • Summary of Changes Page. Submit Button © Hexaware Technologies. All rights reserved. 35

PS HCM 9. 1 – Recruiting Solution Features Integrations Online Job Offers Screening and PS HCM 9. 1 – Recruiting Solution Features Integrations Online Job Offers Screening and Questionnaire Enhancements Better Usability © Hexaware Technologies. All rights reserved. Microsoft Outlook Calendar People. Soft Profile Manager People. Soft Services Procurement Candidates View & Accept Job offers via Candidate Portal Knock-out Questions Improvements for Both Candidates and Resources Default Question Sets Print Job Openings and Resumes 36

PS HCM 9. 1 – Career Planning Features Employee and Manager Self Service Access PS HCM 9. 1 – Career Planning Features Employee and Manager Self Service Access Personalized Resume to apply for Job Openings New Graphical Views for Career Paths Integrations • Enterprise Learning Management. • e. Performance. • Profile Manager • Recruiting Solutions © Hexaware Technologies. All rights reserved. 37

PS HCM 9. 1 – Succession Planning Features Enhancements • Create Succession plans for PS HCM 9. 1 – Succession Planning Features Enhancements • Create Succession plans for Job Codes and People, not just for Key Positions anymore. • Integration with Profile Manager to support matching, ranking and skill gap identification. • Real-time visualisation of incumbents, successors and relevant profile data. New Features • Ability to search internal and external candidate pools. • “ 9 -Box” (rating boxes/grid) • Self-service Succession 360 degrees Graphical View with Drag/Drop Capabilities © Hexaware Technologies. All rights reserved. 38

PS HCM 9. 1 – Succession Planning Features © Hexaware Technologies. All rights reserved. PS HCM 9. 1 – Succession Planning Features © Hexaware Technologies. All rights reserved. 39

Requirements & Scope © Hexaware Technologies. All rights reserved. 40 Requirements & Scope © Hexaware Technologies. All rights reserved. 40

Requirements • • Upgrade People. Soft HCM version 8. 9 to 9. 1 Modules Requirements • • Upgrade People. Soft HCM version 8. 9 to 9. 1 Modules included are, – – – – – Core HR Benefits North American Payroll e. Profile and e. Profile Manager Desktop e. Benefits e. Pay e. Performance e. Compensation e. Forms (Bolt on Module) • People. Tools Upgrade from version 8. 49 to 8. 50 • Enhanced functionality in version 9. 1 • Functional and technical enhancements © Hexaware Technologies. All rights reserved. 41

Scope Inclusion • • • Perform AS-IS study of HCM 8. 9 Conduct Business Scope Inclusion • • • Perform AS-IS study of HCM 8. 9 Conduct Business Fit/Gap during Assessment Phase Conduct Workshops on People. Soft 9. 1 functionalities for current modules. Assist in Keep/Drop Decisions. Retro Fit the customizations identified Perform Data Scrambling in development environments Prepare and Perform Unit Test cases and Integration Test cases Provide Support for User Acceptance Testing Provide DBA Support for Upgrade Perform Go-Live and Post Go Live Support for 2 weeks © Hexaware Technologies. All rights reserved. 42

Scope Exclusion • Database Installation & Database Upgrade • Third Party Applications • Custom Scope Exclusion • Database Installation & Database Upgrade • Third Party Applications • Custom Data Migration • Data Cleansing • UAT Test cases preparations • Fixing Issues/Bugs originating in delivered code from Oracle’s People. Soft © Hexaware Technologies. All rights reserved. 43

Upgrade Process © Hexaware Technologies. All rights reserved. 44 Upgrade Process © Hexaware Technologies. All rights reserved. 44

Peoplesoft HCM 9. 1 Upgrade Methodology Planning & Strategy Go- Live Upgraded System User Peoplesoft HCM 9. 1 Upgrade Methodology Planning & Strategy Go- Live Upgraded System User Acceptance Testing Clean up Initial Move Training Fit/Gap Prototyping Testing Keep/Drop Decision Retrofit Customizations Test Moves © Hexaware Technologies. All rights reserved. 45

Upgrade Approach Technical Upgrade Initial Upgrade Oracle Database HCM 8. 9 – 9. 1 Upgrade Approach Technical Upgrade Initial Upgrade Oracle Database HCM 8. 9 – 9. 1 Iterative Test Moves Analysis Customization/Configuration Design Assessment © Hexaware Technologies. All rights reserved. Setup Development & Process Change Upgrade (Initial Move) Training Strategy & Planning SIT /UAT Parallel Go – No Go Go Live Support & Hand Over Unit Testing Training & Testing On going 46

Project Milestones (23 Weeks) Start 05 Study/ Initiation Phase 16 Apr 10 07 10 Project Milestones (23 Weeks) Start 05 Study/ Initiation Phase 16 Apr 10 07 10 19 Apr 10 HIT 04 Jun 11 Ma 07 Jun 10 Development Phase Initial Pass 22 Mar 10 r Ap 18 Jun 10 21 Jun 10 02 Aug 10 10 Aug 10 13 Aug 10 UAT & Parallel SIT 05 Jul 10 Go Live Planning Go Live Support 09 Aug 10 13 Aug 10 02 July 10 30 Jul 10 27 Aug 10 y 1 0 End Onsite Offshore © Hexaware Technologies. All rights reserved. 47

Program & Project Management © Hexaware Technologies. All rights reserved. 48 Program & Project Management © Hexaware Technologies. All rights reserved. 48

Program and Project Management Project Steering Committee Hexaware Project Director Monthly Customer Project Director Program and Project Management Project Steering Committee Hexaware Project Director Monthly Customer Project Director Weekly Project Lead Project Manager Daily Functional consultant Technical Consultant Upgrade Specialist Business Analysts DBA Key Users Customer onsite Team Project Manager Functional consultant Upgrade Specialist Technical Consultant Onsite DBA © Hexaware Technologies. All rights reserved. Offshore 49

Responsibility Matrix (Sample) Hexaware Customer Assessment Phase Activity PM Functional Study R Environment Study Responsibility Matrix (Sample) Hexaware Customer Assessment Phase Activity PM Functional Study R Environment Study R Security Study R Database Study R Business Fit/Gap R Project Planning FC R Customization Study TC P UL TC FC P P P (100%) P PA (50%) P 100%) P P P (50%) PA (50%) P (100%) P P DBA P P (50%) P (100%) P (50%) P 100%) Note – The following abbreviations are used in the responsibility matrix documented for every phase. PM Project Manager P Performs Work TC Technical Consultant PA Participate UL Upgrade Specialist R Responsible FC Functional Consultant DBA Database Administrator © Hexaware Technologies. All rights reserved. 50

Upgrade Experience © Hexaware Technologies. All rights reserved. 51 Upgrade Experience © Hexaware Technologies. All rights reserved. 51

Challenges and Benefits Challenges Benefits • Retrofitting Custom e. Forms module which was interacting Challenges and Benefits Challenges Benefits • Retrofitting Custom e. Forms module which was interacting with multiple 3 rd Party applications • One of the first customer on People. Soft HCM 9. 1, thereby ensuring of support for the foreseeable future • AJAX feature of 9. 1 did not work for old browsers. Were unable to update the browsers on Stores as they were running on applications which were compatible with the browser version • Server names hard coded at multiple places in the programs • Availability of Payroll users due to weekly payroll processing. They were only available for 2 days in the week © Hexaware Technologies. All rights reserved. • The Payroll processing times came down by 40% due to the new architecture • Use of the latest features / functionality available in the product • XML feature used to generate Total Rewards Statement, a saving of 50 K annually. • XML feature for generating PDF paychecks and PDF W 2’s 52

Thank You Presenter : Ravi Kiran (ravikirany@hexaware. com) © 2009 Hexaware Technologies Limited. All Thank You Presenter : Ravi Kiran ([email protected] com) © 2009 Hexaware Technologies Limited. All rights reserved. For internal circulation only. Neither this publication nor any part of it may be reproduced, stored in a retrieval system or transmitted in any form or in any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of Hexaware Technologies Limited. Published by Corporate Marketing & Communications © Hexaware Technologies. All rights reserved. 53 www. hexaware. com

Our Core Competencies & Focus Areas Core banking – Core Retail Banking, Leasing, Cards, Our Core Competencies & Focus Areas Core banking – Core Retail Banking, Leasing, Cards, and Payments processing Capital Markets - Asset Management, Reference Data, Enterprise Data Mgmt Insurance – Life and Non-life around Policy admin, Claims, and Analytics Compliance and Risk Management – Counterparty risk models, Stress testing models, and Basel III compliance roadmap • Core expertise in critical applications like e-ticketing, passenger reservations, cargo handling, crew scheduling & aircraft maintenance, Bar Coded Boarding Passes • Expertise in IBM/UNISYS Mainframe, Open Systems and Web Technologies and specialized skills in TPF, ALCS, TIP, USAS , MAPPER • • One stop ERP provider : Oracle, SAP, People. Soft, Siebel Alliances with Oracle-People. Soft, SAP • BFSI • • Comprehensive set of solutions – Consulting and Governance, ERP testing accelerators, Automated and Manual testing, TCo. Es, Cloud. Testing, One. Source • • Strategic alliance with HP , Micro Focus, IBM, Oracle, Validata and SOASTA HP award: “BTO Implementation Partner of the Year” in 2006, 2008 & 2009 Travel & Transportation Enterprise Solutions QATS © Hexaware Technologies. All rights reserved. Specialized in HRMS, Financials, CRM, Supply Chain Shared Services Support 54

Next-Gen Growth Areas • Healthcare & Lifesciences • • • Business Intelligence/ Analysis • Next-Gen Growth Areas • Healthcare & Lifesciences • • • Business Intelligence/ Analysis • • • Infrastructure Management Services Business Process Outsourcing © Hexaware Technologies. All rights reserved. • • Innovative, automated solutions/services with specialization in Regulatory Compliance (HIPAA 4010 to 5010, ICD-9 to ICD-10) and Testing Expertise in Pharma Analytics (Market Research Services and Managed Care Services) and Payer Analytics End-to-end Integrated Claims Management services Rated leading BI vendor and among the top Business Intelligence Vendors in North America and off shoring Vendors in Europe by Gartner Consulting, Implementation, Maintenance, Upgrade, Analytics, Integrated Data Factory Accelerators , Frameworks , Processes and Templates through Innovation 24/7 End User Services, World Class Tier III Datacenter, Global NOC & Global SOC dedicated to Infrastructure Services Expertise Spanning Entire IT Infrastructure Lifecycle Wholly owned BPO arm - Caliber Point Business Solutions Recognized as ‘Emerging global HRO leader’ Proven processes and delivery capability in Shared Service Center Setup and Execution, Transaction Processing for complex processes, Transition Management 55

Product Partnerships and Strategic Alliances Product Partnerships Worldwide Platinum Partnership Gold Certified Partnership Global Product Partnerships and Strategic Alliances Product Partnerships Worldwide Platinum Partnership Gold Certified Partnership Global Managed Services Provider (MSP) agreement Mainframe, Integration & Web Technologies Partner Strategic Alliances Services Partner Data Warehousing Partner Testing Services with a new cloud-based solution © Hexaware Technologies. All rights reserved. Banking Solutions Partner Integration Partner – Test Factory services for banks Data Warehousing Partner 56

Financials: Key Performance Indicators Annual revenues (FY 2010): USD 231. 2 Days Sales Outstanding Financials: Key Performance Indicators Annual revenues (FY 2010): USD 231. 2 Days Sales Outstanding (DSO) at 59 days Revenues in Q 4 2010: USD 65 mn Net Worth at Rs. 10, 546 mn ( Rs 68 per share) Growth in Q 4 2010: 11. 5% sequential Cash & Cash Equivalents: Rs 32 per share Profitable and generating cash every quarter Net Cash $103. 8 m Solid Liquidity / Robust Financials: Net Cash & Cash Equivalents (Sep’ 10) : Rs. 4, 641 mn ($ 103. 8 mn) Shareholder 50 million dollar clients 6% New Business 94% Repeat Business Indicative of the high customer satisfaction levels Promoter 28. 42% FIIs/ADR/GDR 44. 54% General Atlantic Chrys Capital Fidelity International 14. 55% 9. 86% 8. 94% Corporate/DII 174 active clients Percentage 14. 50% Strategic Investors, General Atlantic & Chrys Capital, are represented on Hexaware Board of Directors Two of the big four auditors, Deloitte, Haskins & Sells (statutory auditor) and KPMG (internal auditor) 50 % of the Board committee comprises of independent directors heading major committees. Ranked third among 30 surveyed for adopting best corporate governance practices by medium sized family managed public limited companies © Hexaware Technologies. All rights reserved. 57

Our DNA to your Success Our Organizational Traits Right sized, Management Attention, Consultative Approach, Our DNA to your Success Our Organizational Traits Right sized, Management Attention, Consultative Approach, Flexible to the Customer Requirements, Result-oriented Our Core Competency Experience in managing multiyear multi-technology engagements and currently manage mission-critical applications offshore for over 20 clients Our Key Differentiators Integrated Technology Outsourcing Solutions IP based mature Global Delivery Model Our Robust backbone World-class Infrastructure, SEI CMMi Level 5 Quality Our Best Practices Knowledge Transfer & Responsibility Transfer Methodologies, Track Record of Excellence in Service Delivery © Hexaware Technologies. All rights reserved. 58

Click to edit Master title style Thank You © Hexaware Technologies. All rights reserved. Click to edit Master title style Thank You © Hexaware Technologies. All rights reserved. 59 www. hexaware. com