85c19d63a3be3605a7679edb08215aaf.ppt
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People PACE Global HR Consulting Services HR Outsourcing Excellence!
WHAT IS NON-CORE TO YOU IS CORE TO US.
Vision & Mission Vision “To be the preferred HR Outsourcing Partner” Mission To partner with our customers to Facilitate them to be a ‘Preferred Employer of choice’ WHAT IS NON CORE TO YOU IS CORE TO US
Our Core Values Wealth Creation for All Integrity Innovation WHAT IS NON CORE TO YOU IS CORE TO US
We stand out ¿ Foundation built on experiential learning and need analysis ¿ Exclusive research in HR processes ¿ Know how of a gamut of HR life cycles ¿ Rich Experience in Indian and Global Markets ¿ Experience in Build-up, Mergers & Acquisitions ¿ In-depth domain understanding of Industry verticals ¿ Facilitate organizations to acquire prestigious HR accolades ¿ Built to suit systems and processes to sail through the recession times ¿ Innovative HR Services delivery to Corporations whereby HR Leaders can concentrate on their Core Forte WHAT IS NON CORE TO YOU IS CORE TO US
Human Resource Framework Reward – Rewarding employees to drive performance and recognize success. Opportunity Great place to work Attract – Acquiring talent to meet business objectives. Key Hire Recognition Recruitment Incentive ATTRACT Compensation and Benefit Strategic Recruiting REWARD Individual Development Plan DEVELOP Candidate Database HR - SOP ALIGN Induction Employees Engagement Executive Development Develop – Taking them thru a well defined career path, thru training and mentoring. Development Center WHAT IS NON CORE TO YOU IS CORE TO US Performance Review Align – Ensuring employees are aligned and engaged to goals
3 P Fundamental Inclusive Business Growth Metrics Driven, high Corporate Governance Organisation WHAT IS NON CORE TO YOU IS CORE TO US Productivity Process People Delighted Workforce Top & Bottom line Margins
ACE Model Enduring Capable People Process Productivity Accelerated C A PACE Engagement Time E Standards are raised WHAT IS NON CORE TO YOU IS CORE TO US
PACE VALUE CREATION MODEL A C E Model ACE Model Accelerate Capable Enduring People Acquire Engage Develop Process Defining / Designing Process Implementation Measurement Review / Measurement Enhance Productivity / Output 3 P Fundamentals 3 P Fundamental Productivity Defining SLA’s / Goals “WHAT IS NON CORE TO YOU IS CORE TO US”
Perception & Analysis STATEMENT CEO PACE Employees are value creating entities True, but their life cycle management is not my forte This is our core competency. Hand them over to us. Recession or no recession, people have to be aligned with organisational objectives I cannot spend humongous amount of time on scaling up & down. Need to concentrate on sales & clients We will help you do that. Uncertainity is the only certain thing in business Largely true. I have issues managing people during uncertain times. My HR team is not competent to do that. We are specialist in managing minds. We will help you and them with a win-win solution The element of predictability is diminishing from the business with changing times What should I do to ensure the leaders in my company contribute to improve predictability Leadership focus based on business results is a doable proposition. We will help you do that. I have the dream but not sure if my sales team out there share & feel the same. We will ensure the process of sharing dreams and building them brick by brick in your company. We will closely watch the bottom & top line. People from the deal winning team need to be engaged to be part of the big dream WHAT IS NON CORE TO YOU IS CORE TO US
PACE – Components Recruitment Process Outsourcing (RPO) Workforce Planning Recruitment Process Need Analysis Training Effectiveness Value added recruitment solutions Training Process Outsourcing (TPO) Start Ups Need based Training Solutions HR Shared Services Outsourcing (HRSSO) Cost effective Shared Services Joining to Exit SLA Based Delivery Mid Size Firms Legal Services Outsourcing Labor Law & Statutory Employee Engagement Services Need based Training Solutions Labor Law Statutory Reward & Recognition Employee Wellness WHAT IS NON CORE TO YOU IS CORE TO US Large Firms
LIFE – Leading Initiatives for Excellence Acquisition ¿ Organization Structure and Design ¿ Candidature Assessments ¿ Workforce Planning ¿ Sr. Management Searches ¿ Organizational Alignment & Rightsizing ¿ Campus Recruitment ¿ Search ¿ Competency based Recruitment ¿ Temp Staffing ¿ Innovative Recruitment ¿ Institutionalizing AOP /Budgets ¿ Employment Referral Check ¿ Recruitment Sign Off & Budgeting ¿ Recruitment enablers – PD, branding Etc ¿ Recruitment Policy and Processes ¿ Pre Employment Medical Check Up ¿ Recruitment Automation & online tools ¿ Recruitment Manual WHAT IS NON CORE TO YOU IS CORE TO US
LIFE – Leading Initiatives for Excellence Culture ¿Learning Framework & policies ¿Establishing training Institutes ¿Need based training ¿Specific programs ¿Induction programs ¿Corporate ¿Executive Coaching, counseling ¿Learn ¿Leadership ¿Team Development dynamics development ¿Training-based ¿Training HR Interventions databases ¿Implementation of LMS WHAT IS NON CORE TO YOU IS CORE TO US Culture Building while you earn programs ¿Sabbatical programs ¿Collaboration ¿Target/goal based assessment ¿Performance ¿Fast with B schools based pay Track identification
LIFE – Leading Initiatives for Excellence Engagement ¿ C&B Consulting ¿ Payroll Management ¿ Facilitating PCMM ¿ Benefits & Reimbursements ¿ HR Statistical Research ¿ Performance Management ¿ Legal & statutory Management ¿ Assessment Center ¿ HR Audit and Benchmarking ¿ Outsourcing – HR Transactions ¿ Competency Model Building ¿ HR Branding ¿ Diagnostics Climatic Surveys ¿ Corp Social Responsibility ¿ Reward & Recognition Systems ¿ Employee Wellness ¿ Enterprise Automation ¿ Immigration Services ¿ Policy Formulation WHAT IS NON CORE TO YOU IS CORE TO US
Gain from PACE HR Services Cost Reduction Enhanced HR services Quality We help you reduce the HR cost to a great extent over a period of relationship. We will work closely with you to deliver the best of the HR services to your employees SLA Definition Leverage Technology We have models which define SLAs for each Service Delivery. We are committed. We help you build the best suited & cost effective HR systems for your organization Professional Approach Start ups & small organizations, finds difficult to get seasoned HR professionals at optimal cost. We are aware of this need and help you fill the gap. HR Strategy We help you align Organizational & HR Strategy and enable you focus on the much needed HR strategy by taking over the transactions. ¿ WHAT IS NON CORE TO YOU IS CORE TO US Service Excellence - Our habit.
PACE – Satisfaction to Delight ¿ Working with you through all the stages of growth ¿ Across all industry verticals ¿ Delivery on mutually agreed Service Level Agreements (SLA) ¿ Documentation of delivery processes ¿ Periodic Top management meetings at agreed upon intervals ¿ Flexible Engagement & Delivery model ¿ End to end HR solutions on any Interfaces Our delight programs will help you discover and maximize the enormous potential in the Human capital. WHAT IS NON CORE TO YOU IS CORE TO US
HR Services for Various Industry Verticals Telecommunication Shipping & Logistics Environment IT Government Health care & Hospitals Retail Infrastructure & Realty Education Institute And the list is growing…. . WHAT IS NON CORE TO YOU IS CORE TO US Banking Aviation Manufacturing Consulting Bio-Pharma Automotive
Client List WHAT IS NON CORE TO YOU IS CORE TO US
Our Special CSR Program Our Motto - Service for Services Industry Orientation Programs Special Programs designed for service personnel Special Awareness Programs Orientation with Corporate world WHAT IS NON CORE TO YOU IS CORE TO US Defence Industry Partnership Second career option for defence professionals
HR Shared Services
HRSS Overview Self Service PACE Employee Self Services – Information available in Intranet or issues / concerns Partner on email answered Contact Center Level 0 E-HR portal IVR Kiosk Employees On call support. Handle ‘simple’ enquiries to provide PACE professional and smooth service experience while performing routine transactions. Level 1 Level 2 Inquiries Policy Experts Process Content Owners Level 3 Subject Matter Experts Management HR Professionals Case Worker Internet, • Experienced Benefits/HR Admin specialist Intranet Email form Service Agent • Experience in payroll processing Service Center • Experience in career development or other global processes WHAT IS NON CORE TO YOU IS CORE TO US • Policy Expert • Strategic and tactical HR Expertise Center
HRO Services Platter Workforce & Data Administration Employee Master Data Maintenance Event Driven Admin. Absence Management Performance Management Objective Setting Competency Management Performance Admin. Succession Planning Payroll Time & Attendance Data Entry Gross to Net Payroll Processing Payments & Disbursements Garnishments Reporting & Reconciliation Tax filing Year End Processing Mobility Domestic Relocation Expatriate Administration Expatriate Relocation Services Expatriate Compensation & Tax Compensation Management Compensation Analysis Group Compensation Modeling Mass Compensation Review Admin. Benefits Administration Pensions Admin. (DB&DC) Health & Welfare Admin. Flexible Benefits Admin. Share Plan & Incentive Scheme Admin. Recruitment Workforce Planning Sourcing & Pre-screening Interview & Assessment Scheduling Interview & Selection Background Screening & Offer Admin Applicant Tracking HR Helpdesk Employee Manager Support Case Management Problem Resolution Transactional Services Learning & Development Curriculum Management Training Admin. Content Production Training Delivery Others Employee Expenses Processing HR Reporting & Analytics WHAT IS NON CORE TO YOU IS CORE TO US HR Advisory Discipline & Grievance Industrial/ Employee Relations Employee Surveys Occupational Health Employee/Manager Counseling
Employee Branding
Employer Brand WHAT IS NON CORE TO YOU IS CORE TO US
Branding Communication
Payroll Services
Payroll Services Snapshot Payroll Processing Payroll & Benefits Reporting & Reco Year End Process Tax Filing Query Resolutions Online ESS & MSS Statutory Compliance PF, ESIC, LWF compliances PF/ESIC Employee services Income Tax and Professional Tax Returns and filings Temp Staffing & Vendor Management On-board employees MIS Online tools Payroll & Compliance HR - DMS Online Data Collection Validate & Verify Consolidate data Vendor Audits WHAT IS NON CORE TO YOU IS CORE TO US Labour Law Compliance Advisory Services One Time Audit & Redressal Recurring • Registers & Records • Returns, remittance & Renewals Liason HR Widgets Self Service modules: • On-Boarding • Confirmation • T&A • Leave • HR Letters • Ask HR Query • Ins. claim process • PF claim Process 27 • Expenses claims • Exit
HR ION
Requirement REQUIREMENTS • HR Audit • Implementation of HRMIS
Objectives Audit HR Operations i. Review current people & processes ii. Recommend new HR interventions iii. Transition- to HRMIS iv. Ensuring there is continuity in the HR WHAT IS NON CORE TO YOU IS CORE TO US Strategic HR
3 Stages of Audit Enabler (Implementation) PACE will enable to foster implementation of processes, practices and continual improvement Conceptual (Presentation) Conceptualize the process framework Actual (Audit) Study the actual or existing process followed in the organization. Identify the Gap. WHAT IS NON CORE TO YOU IS CORE TO US
PACE Approach Voice of Management Voice of Employees HR Audit Translating Inputs into specific HR initiatives Internal Survey WHAT IS NON CORE TO YOU IS CORE TO US PACE Action list With prioritizatio n Delivery
Facets of HR Audit Career Management Systems Training & Learning Organization Staffing and Allocation Performance Management HR Process Communication Information System Compensation & Benefits Infrastructure Employee Relations Organization Culture & Sensitization Grievance Handling Legal WHAT IS NON CORE TO YOU IS CORE TO US Immigration HR Team Reinforcement & Branding Rewards & Recognition Fun & Joy at work
HRMIS PARTNERSHIP
Future in CLOUD – 2 D - view • First, corporate software is now moving to the cloud. The $15 billion+ marketplace for core human resources, payroll, and talent management software is being totally revamped. Companies are starting to replace all this core infrastructure software (much of which is 10 -20 years old) with new cloud products – and the big players (TCS, Oracle and SAP) are buying their way into this market. • Second, the market for integrated talent management software has matured. Over the last ten years most companies purchased a wide variety of tools to help with recruiting, performance management, training management, compensation management, and workforce planning. • Source Forbes, 2013
Overview of i. ON HRMS System - 37 -
i. ON Payroll Solution Overview - 38 -
Solution Offering HR Services (I) • Manage entire Employee lifecycle including leave, loan, advance, travel and claims etc. • End-to-end integration of Attendance from i. ON’s own Biometric / Smart Card solution • Powerful on demand reporting includes library reports, alerts, reminders & letters • Access key day to day transactions through SMS, Email, MTo. P (i. ON on Mobile) and Self Service • Site wise authorization and access across solution HR & Payroll Technology Platform • Web Installer enabled simplified configurations of HRMS/Payroll processes • Manage custom rules & workflows for diverse work force across locations • Bulk upload / download for HRMS / Payroll transactions • Dynamic Letter Generation and Communication Templates Audit Trail report can be made available for all Configurations & Transactions Payroll Services (M) • Generation of Salary slip based on pre defined SLAs • Multi channel delivery of Payslips - E-mail, Self Service & Mobile • Timely generation of Form 16 report and What if Payroll Services (I) • Configurable pay cycles, periods and pay head calculations • Online return filling for PF, ESIC and Income Tax analysis for Income tax • Full and Final Settlement processing • Generation of pre configured Statutory reports • Statutory and Compliance Reports like including Salary register Form 16, Form 12 etc. • Filling for PF, ESIC and Income Tax as per pre • Customizable Payslip accessible through defined SLAs email, and self service
CYCLE Why i. ON HRMS and Payroll? Perpetual Beta Model Highly Configurable solution with best practices BCP/DRP Very Powerful data upload engine for past data Add on Offerings – LMS PVC Available in both Managed and Implementation mode Availability of all statutory reports Powerful work flow Widgets for Analysis ESS Convenience Access anywhere / anytime in mobile (Mtop) ODR supporting decisions 40
Create a WIN relationship Step 5: Parallel run / Go Live Step 4: User Training Step 3: Implementation of HRMS and Payroll Step 2: Contract with us and TCS Step 1: Demonstration of HRMS and Payroll
HR Legal Services
What is Statutory Compliance ? Statutory Compliance is adhering to State Acts and Central Acts of the Government Why it is important ? E&C Power as a responsible Corporate Citizen, should adhere to the Local State Acts and Central Acts of the Government.
SCOPE OF STATUTORY COMPLIANCE • E&C Power Employees • Outsource Vendors Acts Covered Under Statutory Compliance • • • Local Shop and Establishments Act Local Trade License Act Payment of Gratuity Act 1972 Minimum Wages Act 1948 Payment of Wages Act 1936 Contract Labour Act 1971 Maternity Benefit Act 1961 Equal Remuneration Act 1976 Employment Exchange Act Apprentiship Act
PRE REQUISITE FOR STATUTORY COMPLIANCE • Local Area Labour Inspector(State) under Shop Establishment Act with Contact No and Address should be known to Branch Incharge. • Local Area Labour Enforcement Officer(Central) with Contact No and Address should be known to Branch Incharge. • Above information to be displayed on Statutory Notice Board in the Branch. • Above information to be displayed in Local Language, Hindi and English
SHOP AND ESTABLISHMENT ACT • Registration under Shops & establishment Act to be Applied to Local Area Labour Inspector • Prescribed forms to be taken from Local Labour Department Authorities • Consult Zonal Facilities Departments for the following Documents • Lease Agreement, Articles of Association Copy and Power of Attorney to be collected from Zone Facilities. • Fee to be paid to Government Department as per the local Act. • Shop and Establishment Registration application to be submitted to Authorities within a week from the date of Opening the Branch.
REGISTRATION UNDER SHOP AND ESTABLISHMENT ACT • Registration application to be submitted to the State Labour Department • Application for Registration to be signed by Authorized Signatory. • E&C Power& Outsource Employees to be covered under this Act (All vendors whose staff working in Branch Office) • Branch Incharge needs to monitor the additions and deletions of Employees and to be informed Government Authorities promptly in a prescribed format as provisioned under the Local Shop and Establishment Act • Abstract of Local Shop and Establishment Act to be displayed Statutory Notice Board • First Aid Box as per Local shop and Establishment Act to be kept in prominent place in the Branch Office.
PAYMENT OF GRATUITY ACT 1972 Abstract of the Act Abstract of Payment of Gratuity Act 1972 in Local Language, Hindi and English to be displayed in Branch Statutory Notice Board. Notice of Opening Form A Notice of Opening under Payment of Gratuity Act 1972 to be submitted to Controlling Authority, Regional Labour Commissioner (Central) of Local Area Only E&C Power Employees to be Covered under Form A. Notice of Change Form B Notice of Change under Payment of Gratuity Act 1972 to be submitted to Controlling Authority, Regional Labour Commissioner (Central) of particular Local area, whenever there is a change in No of employees.
TRADE LICENSE PROCEDURES • Trade License is issued by Municipal Corporation authorizing any business to carry on business under particular location. • Trade License needs to be applied to Municipal authorities wherever applicable. Procedures • • Trade License forms (2) to be collected from Municipal Corporation Lease Agreement of the Premises Passport Size photograph of Location Incharge Property Tax Copy to be obtained from Landlord NOC From Neighbors Blue print of the Office plinth area Vehicle Parking plan copy
Abstract/Notifications to be displayed under the Various Acts Please note all the Acts /Notifications to be displayed in Local Language/Hindi and English ü State Shop and Establishment Act ü Payment of Gratuity Act 1972 ü Contract Labour Act 1971 ü Maternity Benefit Act 1961 ü List of Holidays ü Notification of Minimum Wages under Local Act (Skilled/Semi Skilled/Unskilled) ü Minimum Wages Act 1948 ü Payment of Wages Act 1936 ü Authorization to receive Notice under Payment of Gratuity Act (In Letterhead) ü Notifications Under Rule 81 D of Contract Labour Act 1971 ü Notification under Various Statutory Provisions contains following information - Working Hours - Weekly Holiday - Payment Disbursement Day - Working Days - Salary Period
Abstract/Notifications to be displayed under the Various Acts ü Form A - Notice of Opening - To be kept in File only ü Form B - Notice of Change - To be kept in File only ü Valid Trade License ü Valid Shop and Establishment. ü FORM 1 and 2 of Maternity Benefit Act 1961 – To be kept in File only
Registers Under Shop and Establishment Act ü Registers of Attendanance - Duly signed by all E&C Power employees on daily basis. Wherever working hours needs to be mentioned In Time /Out time should be between 0900 AM to 0600 PM. ü Register of Leave (E&C Power Employees) : Leave Register should be duly updated and it should match with Register of Attendanance. ü Register of Wages : This register should be maintained for E&C Power Employees duly updated on Monthly basis.
Registers Under Shop and Establishment Act ü Register of Fines This Register should be maintained for E&C Power employees under the above Act on monthly basis. Register of Deductions This Register should be maintained for E&C Power employees under the above act on Monthly basis.
Register under the Other Acts Form D - Equal Remuneration Act 1976 This register to be maintained to show that there is no parity between Women and Men in Workplace. This register to be maintained on one time basis. Form XVI – Register for Attendanance ( Under Contract Labour Act 1971) This register to be maintained for all Contract Employees (I. e. Outsource Vendors) Form XII - Register of Contractors This register will show list of Contractors with Contract Date details as per the format details attached herewith.
Other Statutory Hygiene Factors Checklist üInspection Book to be maintained as per the Local Shop and Establishment Act. ü Branch Incharge needs to ensure that Contract employees are not carrying out more than 48 Hours per week. ü Branch Incharge needs to ensure that all Contract Employees are provided with one Weekly Off. üBranch Incharge needs to ensure that all Contract Employees are receiving salary on or before 7 th of every month. üBranch Incharge needs to ensure that all Contract Employees are having Identity Card ü All Contract employees should aware about their ESI Card. ü All Contract employees should have Employment Letters
Other Statutory Hygiene Factors Checklist ü Branch Incharge needs to ensure Monthly Review of Statutory Notice Board. ü Branch Incharge needs to give all support and courtesy during Labour Inspections by Government Authorities ü On the day of Inspection, immediately it should be notified to HR Head. ü For any clarifications on the Statutory rules and regulations, Branch Incharge should contact Empanelled Labour Consultant or HR Compliance.
Other Statutory Hygiene Factors Checklist ü No Legal advise to be taken from unauthorized authorities. ü Branch Incharge to ensure that On Statutory Holidays, Office not to be opened. ü Register of Lime Washing to be maintained. Branch Incharge should drive yearly White Washing for the Premises ü Quarterly Employment Exchange Return needs to be filed with Employment Exchange authorities (FORM ER 1) ü Remittance of Quarterly Labour Welfare fund by Zone HR. Disclaimer : All Acts and Regulations are subject to changes prevailing time to time.
Sample Legal Audit Report – Region/Circle Observation • The outsourced agencies are liable to submit PF and ESIC dues by the 15 th and the 21 st of the month respectively for prior months salary payments. On review of the PF and ESIC challans for the months of November 2009, February 2010 and March 2010, we noted delays in payment in the following instances: Root cause Operational inefficiency System Deficiency • Performance of activities establishing a ‘Principal Employer’ relationship • Non verification of the actual dates of payment as against the specified statutory timelines • Lack of proper knowledge Business impact Further, we noted that currently there is no process to check the date of payment and to ensure that timely payment is made by the outsourced agencies as per the required dates as copy of the PF and ESIC challans are not being maintained by the XXX HR team and are being called from agencies directly, even for the purpose of this audit. • The agencies must pay half yearly return under Contract Labour (Regulation & Abolition) Act but none of the agencies are paying the returns. • Further, the agencies need to display the notice for disbursement of wages at a conspicuous place which is not being followed by any of the agency. • XXX is not maintaining register for deductions as well as register for employees ( in Form D). • 301 outsourced employee were physically/telephonically verified and only 3 discrepancies were found due to resignation. Design deficiency Vulnerability • As a principal employer and a contractor XXX can be held liable for non compliance with statutory requirement of timely payment of PF/ ESIC liability by the outsourced agencies • The maintenance of register is an important statutory requirement and breach of it can lead to payment of fines and other legal harassment Recommendation / implementation effort • Dates of payment of PF and ESIC are within the statutory deadlines to be verified. • Payment of invoices of outsourced agencies to be made dependent on timely payment of PF and ESIC dues and same to be incorporated in the agreement as an amendment • Bring discipline in the contractors to maintain these registers by regularly inspecting these documents 58
Global Benefits
Key Features of Global Solutions ACCESS TO PROVIDERS • All carriers used have significant access to direct pay providers – several with more than 120, 000 direct pay arrangements • All carriers used have different relationships with local networks, which assist in the reduction of claim costs to plan sponsors LOCAL & REGIONAL SUPPORT • All carriers used have customer service available to all of your employees 24 X 7 X 365 • All carriers have tools to identify qualified physicians in local markets REDUCED/LIMITED OUT OF POCKET COSTS FOR EMPLOYEES • All carriers provide member reimbursements in virtually any currency by electronic bank deposit or local check at employee’s preference. INNOVATION & FLEXIBILITY • All carriers used provide innovative solutions for the globally mobile employee populations. Innovations includes items like Virtual employee meetings, customized websites and Podcasts. • All carriers have multiple contract types & full plan design flexibility based on your specific needs. WHAT IS NON CORE TO YOU IS CORE TO US
Global Presence of Carriers Norway Netherlands Sweden Belgium Canada China Germany United Kingdom Czech Republic France USA Russia Italy Portugal Spain Korea Kuwait Bahrain Switzerland India Botswana Argentina Hong Kong Macau Thailand Dubai Paraguay Taiwan Myanmar U. A. E Brazil Shanghai Oman Saudi Arabia Qatar Japan South Korea Malaysia Philippines Singapore Namibia Indonesia Australia South Africa New Zealand Carriers used have presence in virtually any country WHAT IS NON CORE TO YOU IS CORE TO US
Global Solutions Strategy Local Account Management No out of pocket expenses Local providers Direct Settlement Regionally located account management Regional claim processing Regional Account administration Legal & Regulatory Regionally compliant plans Global Consultant Regional plan designs Regional access Local Plan Designs Fixed employer costs Budgeted focused program Customized Solutions Budgeted Costs WHAT IS NON CORE TO YOU IS CORE TO US Customized plan designs
How is this done? We achieve this goal by working with leading partners in the global market to compile global contracts that consolidate programs across multiple regions of the world. Global Employees United States Europe Asia Pac Middle East Africa Latin America Consolidated Benefits Medical Dental Vision Pharmacy Life WHAT IS NON CORE TO YOU IS CORE TO US AD&D LTD/STD Business Travel Long-Term Care Business Insurance
Finishing School
PACE Finishing School Methodology Organization’s Requirement • What does the organization need from people in order to meet its business strategy? Student Profile • Talent assessment PACE Learning Paradigm • Create a context for talent development Talent as a Corporate Asset People Review/Development Plans • Identify gaps between organizational needs and people capabilities and develop plans to shore gaps. WHAT IS NON CORE TO YOU IS CORE TO US • People capabilities and development are aligned with current and future business needs.
Outbound Learning • • • www. olivegreenoutbound. com
PACE Intervention Learning Acquire New Skill {Explore} Learn by doing { Engage} Enhance thinking Skill { Expand} Be Responsible { Explain } Learning WHAT IS NON CORE TO YOU IS CORE TO US ØThinking out of the box, ØInspirational leadership, ØTrust and empowerment, Learning OBL will cover the following: ØCollaboration among immediate supervisors, peers and fellow team members ØTeamwork ØCommunicating in conflict, ØGoal orientation and ØAchieving deadlines, ØLeveraging your colleagues’ capabilities ØHelp team members grow
Training Process
Our Learning Model Analyze Implement Evaluate Develop WHAT IS NON CORE TO YOU IS CORE TO US Design
Types of Learning Individual Learning q ILP q Internal faculty q Certification q Learn While you earn q Knowledge Repository – Library q Social Responsibility – Self, Organization and Community q Book Review and Technology Lectures and Seminars Small Group Learning q Project Specific Learning Matrix q Guest Lectures q Out Bound Activities q Special Interest Groups q Knowledge Repository WHAT IS NON CORE TO YOU IS CORE TO US Whole Organizational Learning q Technical Learning q Behavioral inputs q Business Leadership q Lateral Education q Internal Trainers q Small group activities q Process
Evaluation Process Methodology Psychometric Tests for Senior Management Effectiveness Class room Oriented Soft Skills Feedback received prior to commencement of programs Out Bound Learning Assessment by facilitators during the course of the program WHAT IS NON CORE TO YOU IS CORE TO US
Assessment Centre
Common Use of Assessment Center. ØSelection and Promotion Selection Diagnosis ØSupervisors and Managers ØSelf-Directed Team Members ØSales ØDiagnostic Development ØTraining and Development ØPlacement ØDevelopment ØSkill enhancement through simulation and case study WHAT IS NON CORE TO YOU IS CORE TO US
Success Factors. Efficiency of Processes Customer Experience Assessment Centre Innovative Exercises and Methodologies WHAT IS NON CORE TO YOU IS CORE TO US People & Domain Focus
Evaluation- Process Methodology Case Study Presentation Effectiveness Assess the candidate’s command over the language; communication skills (written and oral) & presentation skills Evaluating the deliverables and approach candidate takes to resolve day to day and / or specific customer issues. Also highlights the domain knowledge of a assessee BEI To understand the soft skills needed to deliver results in a particular role. WHAT IS NON CORE TO YOU IS CORE TO US
We have done it RASBIC Award Business World Magazine Top 15 Great Places to work in India Best in Class Innovation In Recruitment HR Excellence award for HR Practice That results into “Fun and Joy at Work” Presented at the Asia Pacific HR Outsourcing Conference ISTD-FICCI Award for Excellence in HR Practices WHAT IS NON CORE TO YOU IS CORE TO US Deccan Herald Avenues Award for Organization With Innovative HR Practices Golden Peacock National Award Process Excellence in Training
Pace Global Consulting Services # 302 , 4 th floor, Swastic House, Amarjyothi layout, Domlur, Bangalore – 560071. Email: success@paceglobalhr. com Tel : 91 80 40909856
85c19d63a3be3605a7679edb08215aaf.ppt