People in Organization FBB 1213 Introduction to

People in Organization FBB 1213 | Introduction to Business Prepared by Nalini Gebril

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Topics to be discussed… • Stakeholders (People), Human Resource Management, HR planning, Job Analysis • Staffing the organization, Recruiting, Selecting • Training and Development • Performance appraisal, compensation & benefits • Employee and Performance behaviour • Personality and Attitudes at work • ‘Big five’ personality traits • Inspiration and Motivation ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 3

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Stakeholders (People) • Stakeholders are groups of people who have an interest in a business organization. They can be seen as being either internal to the organization, or external. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Human Resource Management, HR planning, Job Analysis • HRM is the set of organizational activities directed at attracting, developing, and maintaining an effective workforce. • HR planning involves job analysis and forecasting the HR demand supply. • Job analysis is a systematic analysis of jobs within an organization. A job analysis results in two things: 1. Job description 2. Job specification ∙ Job description - lists the duties and responsibilities of a job, working conditions, tools, materials, information. ∙ Job specification - lists the skills, abilities, and other qualifications. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 5

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Staffing the organization, Recruiting, Selecting • Staffing-when managers have determined that new employees are needed. • Recruiting-is the process of attracting qualified persons to apply for the jobs that are open. • Selecting-once the recruiting process has attracted a pool of applicants, the next step is to select someone to hire. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 6

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Training & Development • Training: The process of teaching new employees the basic skills they need to perform their job in order to achieve organizational objectives. • Development: Represent efforts to improve employees‟ ability to handle a variety of assignments and to cultivate capabilities beyond those required by the current job. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 7

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Training Delivery 1. Internal Training a) On-the-job Training b) Informal training 2)External Training a) Outsourcing training b) Distance and Internet-based training ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Training vs. Development ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Performance appraisal, compensation & benefits • Performance appraisals-are designed to show workers precisely how well they are doing their jobs. • Compensation & Benefits-total packages of rewards that organizations provide to individuals in return for their labour. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Employee behaviour, Performance behaviour • Employee behaviour-is the pattern of actions by the members of an organization that influences the organization’s effectiveness. • Performance behaviours-the total set of work related behaviours that the organization expects employees to display. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Personality and Attitudes at work • Personality is the relatively stable set of psychological attributes that distinguish one person from another. • Attitudes are the mechanisms through which we express our beliefs and feelings about ideas, situations, or people. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business The ‘big five’ personality traits 1. Agreeableness 2. Carefulness 3. Emotionality 4. Relationship 5. Openness ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 8

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Inspiration and Motivation • Inspiration means Stimulation of the mind or emotions to a high level of feeling or activity. • Motivation is the driving force which causes us to achieve goals. It is the set of forces that cause people to behave in certain ways. • People will perform their best if they have enough motivation and inspiration. They are the kind of people who prefer to do things correctly and deliver well. • An individual has a greater chance at succeeding in any effort when they have some motivation and inspiration. • Teachers, leaders, parents, and companies are aware of how the act of motivation helps employees achieve their goals. Motivation and inspiration are two of the main secrets of a successful company, good citizens, and superb academic marks. ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 9

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business Think & React • “We are human, and nothing is more interesting to us than humanity. ” -M. H. Abrams • “Knowledge will give you power, but character respect. ” -Bruce Lee • “Our greatest glory is not in never falling, but in rising every time we fall. ”-Confucius • “There is no way to peace, peace is the way. ” -A. J. Muste ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide 17

FACULTY OF BUSINEESS MANAGEMENT & GLOBALIZATION FBB 1213 | Introduction to Business End of Lecture ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide