PARTNERS IN PROVIDING EQUAL ACCESS FOR THE DEAF TO YOUR BUSINESS 3/17/2018
A UNIQUE AND COST EFFECTIVE INTERNET BASED SERVICE THAT SEAMLESSLY INTEGRATES YOUR TELEPHONE NETWORK, YOUR DATA NETWORK, AND THE INTERNET TO PROVIDE FULLY ACCESSIBLE TELECOMMUNICATIONS FOR TTY USERS. IT ENABLES PC’S TO FUNCTION LIKE TTY’S BY CAPITALIZING ON YOUR ORGANIZATION’S INVESTMENT IN EXISTING 3/17/2018 IT NETWORK AND EQUIPMENT.
WHY IS NEW TECHNOLOGY REQUIRED? • ADVANCES IN DIGITAL COMMUNICATION HAVE CHANGED THE WAY MOST PEOPLE LIVE AND WORK. – NOT SO FOR THE MANY CANADIANS WHO RELY ON TTY’S TO MAKE CALLS. • MOST BUSNESSES TODAY HAVE ADVANCED TO DIGITAL TECHNOLOGY THAT ARE NO LONGER COMPATIBLE WITH TTY’S. • IF A TTY USER TRIES TO USE RELAY SERVICE THEY ARE BLOCKED BY TELEPHONE SYSTEMS THAT USE AUTOMATED VOICE MENU’S. • MANY OF THE TTY’S THAT ARE OUT IN BUSINESSES TODAY ARE IN THE DRAWER NOT BEING ANSWERED. 3/17/2018
ISSUES WITH TTY’S IN BUSINESS • REQUIRE ANALOG TELEPHONE LINES • NO MESSAGE MANAGEMENT • REPETITIVE STAFF TRAINING REQUIRED • ADDED EQUIPMENT ON DESKTOPS • TTY CALLS OFTEN GO UNANSWERED. 3/17/2018
ISSUES WITH RELAY SERVICES • BLOCKED BY VOICE MENUS • NO PERCEIVED PRIVACY OR CONFIDENTIALITY • CALLS TAKE MUCH LONGER • TIES UP PHONE LINES • DECREASES STAFF PRODUCTIVITY • COMMUNICATION ACCESS IS NOT EQUAL 3/17/2018
HOW TEXTNET WORKS • A SMALL APPLICATION IS INSTALLED ON YOUR PC. . RUNNING ANY VERSION OF WINDOWS AND AS MANY PEOPLE ARE WORKING WITH ‘NEXTALK’ THEY ARE VERY FAMILIAR WITH THIS PRODUCT ALREADY. • THIS PROVIDES TEXTNET CUSTOMERS WITH THE CAPABILITY OF PROVIDING ADVANCE MESSAGE MANAGEMENT, CALL ROUTING, AUTOMATED MENU OPTIONS, IMPROVED SERVICE AND MORE FOR THE TTY USER THUS INVITING THEM TO DO BUSINESS. . NOT MAKING IT MORE DIFFICULT FOR THEM TO DO SO…. 3/17/2018
SERVER IN CANADA • NOW THAT THERE ARE SEVERAL CANADIAN CUSTOMERS, TEXTNET HAVE INVESTED IN A SERVER IN CANADA. THIS HAS ENABLED US TO INTRODUCE OUR CUSTOMERS TO THE UPGRADED VERSION OF 6. 4 TEXTNET WHICH OFFERS MORE FUNCTION AND EASE OF USE. • WITH THE 6. 4 VERSION, WE WILL SOON BE ABLE TO OFFER VIDEO AS WELL. • THE SERVER IS LOCATED IN TORONTO AND THIS HAS MADE THE PROVISION OF NUMBERS EASIER. 3/17/2018
CANADIAN CUSTOMERS NOW OFFERING SERVICE THRU TEXTNET • • GEORGE BROWN COLLEGE MPAC CITY OF WINDSOR 311 ELECTIONS CANADA CCSQ QUEBEC CANADIAN CANCER SOCIETY 211 TORONTO 3/17/2018
WHY CHOOSE TEXTNET? • • • EASY TO INSTALL AND OPERATE NO EQUIPMENT TO BUY COMPLIES WITH ALL ACCESSIBILITY LAWS FUNCTIONS LIKE DIGITAL VOICE SYSTEMS FULLY ENCRYPTED AND SECURE IMPROVES EFFICIENCY AND PRODUCTIVITY GUARANTEES CALLER CONFIDENTIALITY GREAT PUBLIC RELATIONS BEST ALTERNATIVE FOR TRULY EQUAL ACCESS IT IS JUST THE RIGHT THING TO DO 3/17/2018
TO INQUIRE MORE ABOUT TEXTNET TO DISCUSS YOUR TEXTNET NEEDS IN DETAIL CALL HALL TELECOMMUNICATIONS AT 1 -800 -265 -2667 • CHOOSE AN IMPLEMENTATION DATE • CHOOSE A TRAINING DATE • TRAIN AND IMPLEMENT SERVICE 3/17/2018 IT’S THAT EASY!!