Park City Municipal Corporation Park City

Park City Municipal Corporation

Park City

Mission Statement • Through high quality service to our community and guests, we will provide a memorable and unique experience while preserving and enriching Park City's heritage, diversity and environment.

Water Rates Meter Size Monthly Base Rate/Demand Charge 5/8"x 3/4" $44. 95 1" $60. 48 1 1/2" $71. 96

Tiered Consumption Type Single Family Block 1 - Block 2 - $5. 60/k$8. 98/kgal 0 -5, 000 5, 00115, 000 Block 3 - $9. 44/kgal Block 4 - Block 5 - $12. 24/k- $14. 59/kgal 15, 00125, 000 25, 00135, 000 35, 001 55, 000 Block 6 - $25. 50/kgal Over 55, 000

Energy/Pump Fee Pressure Zone Cost Numbers ($/kgal) Included in Group Boothill 29 $0. 28 8, 10, 17, 18, 19, 20, 2 1, 22, 23 Woodside, $0. 93 24, 25, 26, 27, 42, 48, etc. 49, 30, 32 Oaks / Aerie 11, 12, 13, 14, 15, 16 $1. 75 Iron Canyon / Sandstone 28, 31 $2. 25 Cove 1, 2, 3, 4, 5, 6, 7, 34, 37, Silver Lake 38, 39 $3. 13 and Up 40, 41 Surcharge Group No. Group 1 2 3 4 5

Meter Reading Sensus Meters Sensus Meter Reading Technology • Auto Read -Touch Meter Reading System Ø Only one read per month Ø Took about two weeks to read meters Ø Not same time each month Ø Winter Months only read Commercial Accounts Ø No way to detect leaks Ø Analyze Data after import (high usage, unread meters) Ø Closing Read – Technician to visit meter • Auto VU – Drive by Ø Only one read per month Ø Read about 4 days Ø Not same time each month Ø Could read year round Ø No way to detect leaks, unread meters Ø Analyze Data after Import (high, usage, unread meters) Ø Closing Read – Technician to visit meter

Sensus Fixed Base AMI System • Advanced Metering Infrastructure • Deployment Began 2010

Flex. Net AMI • • • Hourly Data System transmits that Data every 4 or 5 hours Single month generates 720 data points per meter System generates 3. 75 million data points a month Data points needed to generate an individual bill 2 per meter, 10, 600 a month We have all this data how do we share it with our customers?

Approach Wanted a way to share usage data with customers and help them identify leaks. Evaluated current options Some existing customer portal would work Nothing that would drive people to actually use them Looked into building our own solution

Home Water Report

• Utility Analytics – Leak Detection – Irrigation Detection – Program Participation – Reports • Customer Engagement – Leak Alerts & Resolution – My Use Notifications

Reporting & Tracking • Track leak status & volume • Record internal notes

AMI Leak Detection • Leaks detected for SFR & irrigation accounts

Detect leaks in Park City

AMI Irrigation Detection • Detects irrigation patterns seasonally • Accounts can be viewed in a map to aid outreach

Program Participation • Smart Controller Rebates • Water Audits • Rain Harvest

Leak Alerts • Sent via email, text, or automated phone call WATERSMART SOFTWARE 21

Alerting to Resolution • Step-by-step resolution tool with videos & tips • All feedback and results are reported to Utility WATERSMART SOFTWARE 22

Weather Data Overlay • Weather data is tied to the zip code • Helps customers proactively monitor and plan use

My Use Notifications • My Use Notifications allow customers to proactively monitor their water use • Notifications can be sent via email, text, or voice WATERSMART SOFTWARE 24

“We are out of town and appreciate the notice! We had a neighbor go inside to turn off a running toilet. Thank you for notifying us!” P. Sorenson, Park City Water customer November 2016 WATERSMART SOFTWARE 25

Thank You Brenda Wilde Park City Public Utilities