Скачать презентацию Overview of Customized Employment The Employer s Perspective 2008 Скачать презентацию Overview of Customized Employment The Employer s Perspective 2008

b59bb289a91bc70809a05c4bd659cd65.ppt

  • Количество слайдов: 31

Overview of Customized Employment The Employer’s Perspective 2008 Competitive Grantees Training Conference Lisa Cuozzo Overview of Customized Employment The Employer’s Perspective 2008 Competitive Grantees Training Conference Lisa Cuozzo Stern [email protected] com 1

1 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 1 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 2) Mosquitoes do it 2) Organs of vision 3) Spiders do it 3) What big brothers do to little sisters 4) Sharks do it 4) Without effort 2 Adapted from: Tom Sechrist, Sechrist Associates

1 2 B 3 I 4 T E 2 3 4 ACROSS: DOWN: 1) 1 2 B 3 I 4 T E 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 2) Mosquitoes do it 2) Organs of vision 3) Spiders do it 3) What big brothers do to little sisters 4) Sharks do it 4) Without effort 3 Adapted from: Tom Sechrist, Sechrist Associates

1 2 3 4 B I T E 2 3 4 ACROSS: DOWN: 1) 1 2 3 4 B I T E 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 2) Mosquitoes do it 2) Organs of vision 3) Spiders do it 3) What big brothers do to little sisters 4) Sharks do it 4) Without effort 4 Adapted from: Tom Sechrist, Sechrist Associates

1 2 3 4 B I T E 2 3 4 ACROSS: DOWN: 1) 1 2 3 4 B I T E 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 2) Mosquitoes do it 2) Organs of vision 3) Spiders do it 3) What big brothers do to little sisters 4) Sharks do it 4) Without effort 5 Adapted from: Tom Sechrist, Sechrist Associates

1 2 3 4 B I T E 2 3 4 ACROSS: DOWN: 1) 1 2 3 4 B I T E 2 3 4 ACROSS: DOWN: 1) Dogs do it 1) Insects that buzz 2) Mosquitoes do it 2) Organs of vision 3) Spiders do it 3) What big brothers do to little sisters 4) Sharks do it 4) Without effort 6 Adapted from: Tom Sechrist, Sechrist Associates

People with significant barriers to employment typically can’t take “off the rack” jobs…or if People with significant barriers to employment typically can’t take “off the rack” jobs…or if they do, they often don’t last Sometimes you must tailor the process 7

HELP WANTED Company looking for previously incarcerated homeless veteran. Extensive history of hospitalization and HELP WANTED Company looking for previously incarcerated homeless veteran. Extensive history of hospitalization and drug abuse required. Delusional behavior OK. Supportive co-workers. Call for an application. 8

Bottom Line p Employers are looking for ________________ p People do business with people Bottom Line p Employers are looking for ________________ p People do business with people they ________________ p People get jobs based on ________________ 9

Things to Remember p p Even if an ad isn’t posted there may be Things to Remember p p Even if an ad isn’t posted there may be opportunities Employers are always looking for enthusiastic, motivated employees who are willing to learn Job descriptions are wishlists - they are not written in stone Employers are looking for value/a bang for their buck/solutions to staffing issues 10

Step 1: Identify supports needed and support system…it takes a village p Identify barriers Step 1: Identify supports needed and support system…it takes a village p Identify barriers (*) p Reach out to other veteran-serving programs, as well as those who serve the generic population: One Stops, faithbased organizations, etc. p Becomes a win-win (especially when considering common measures) 11

Step 2: Create an individualized team for the veteran p Use action planning sessions Step 2: Create an individualized team for the veteran p Use action planning sessions (*) p Put veteran “in charge” p Set time frames and identify a section for when help is needed p Use team for job development efforts (everyone is a job developer) (*) 12

Step 3: Consider a Portfolio p Traditional resumes are fine for those who can Step 3: Consider a Portfolio p Traditional resumes are fine for those who can find jobs independently p Participant portfolios contains a number of ingredients: n n p Be A portrait of the individual Images of competent performance Narrative pages indicating contributions The participant’s Task List developed during the Action Planning sessions (value) sure documents are error-free 13

Step 4: Prospect & Research p Let a “Discovery” process lead job development efforts Step 4: Prospect & Research p Let a “Discovery” process lead job development efforts – not the current labor market trends p First step should NOT be looking for placement p Use informational interviews (*) p Develop relationships 14

Step 5: Prepare for Negotiations p Plan…and be prepared n “Oh Boy” stance n Step 5: Prepare for Negotiations p Plan…and be prepared n “Oh Boy” stance n “Show Me” stance n “Oh No” stance p Consider participant negotiables AND program negotiables. 15

Step 6: Closing the deal p Your job doesn’t end when participant’s job begins Step 6: Closing the deal p Your job doesn’t end when participant’s job begins p Provide customer service that goes above and beyond p Remember Farrah Fawcett? 16

What Veteran programs have learned from the Customized Employment Process 17 What Veteran programs have learned from the Customized Employment Process 17

Individual Profile: Michael p What Michael brings to the table: n n n p Individual Profile: Michael p What Michael brings to the table: n n n p Previous work experience (paralegal after the military) Glowing smile and great customer service skills Research and typing capabilities Complexities: n n n NSC disability (injury <1 year) Living in nursing home Attitude towards employment 18

What we did together p Discovery: p Negotiated: p Researched paralegal field: Coordinated community What we did together p Discovery: p Negotiated: p Researched paralegal field: Coordinated community work trials Michael had no idea what his body could do; assessed accommodation needs Paid work experience at the One Stop as a part-time office assistant – answered phones, greeted customers, completed data entry school to receive paralegal certificate p The Village: VWIP One Stop WIA Plan for return to VR BPAO/WIPA 19

Today: Michael received his paralegal certificate (online and onsite) p Working part-time in a Today: Michael received his paralegal certificate (online and onsite) p Working part-time in a law firm, earning $25. 00/hour) p Working with local Independent Living Center and planning to get his own apartment p 20

Individual Profile: Helen p What Helen brings to the table: n n p Army Individual Profile: Helen p What Helen brings to the table: n n p Army Personnel Sergeant and Administrative Supervisor Personnel Management Specialist - leadership coursework Determination High level computer skills Complexities: n n lost home/living in car teenage son in trouble with school/law financial/tax issues 30% SC disability 21

What we did together p p Discovery: Inventoried skills, talents, desires and conditions for What we did together p p Discovery: Inventoried skills, talents, desires and conditions for employment Networked: Used connections from DVOP/LVER, business team at One Stop, veteran’s personal connections Negotiated: short-term and long-term goals The Village: VWIP Housing Services One Stop Food Stamps WIA 22

Today: Helen works for the U. S. House of Representatives as a Chief Administrative Today: Helen works for the U. S. House of Representatives as a Chief Administrative Officer elen H Helen was also nominated for and received the Montgomery County Department of Economic Development Workforce Determination Award 23

Individual Profile: Richard p What Richard brings to the table: n n n p Individual Profile: Richard p What Richard brings to the table: n n n p Honorable discharge Independent Army electrical instrument repairman Enjoys working with hands Resiliency Complexities: n n n 18 year prison term Living in the park No local support system 24

What we did together p p Discovery: investigated and researched training Customized plan for What we did together p p Discovery: investigated and researched training Customized plan for employment: n n p p odd jobs during job search school/training Negotiated: a plan for disclosure The Village: VWIP Work Release Housing Assistance Community College One Stop/WIA/Offender Program 25

Today: Richard is working full-time for a Refrigeration Service Company as a Service Technician Today: Richard is working full-time for a Refrigeration Service Company as a Service Technician Earning > $40, 000/year 26

Individual Profile: Tim p What Tim brings to the table: n n n p Individual Profile: Tim p What Tim brings to the table: n n n p Very educated (Pharm. D. ) Computer skills Great personality – works well with and enjoys people Complexities: n n Katrina evacuee No fixed living address Multiple short-term jobs “Nothing behind the eyes” – deflated, depressed 27

What we did together p Discovery: Investigated why failed certification tests <12 times p What we did together p Discovery: Investigated why failed certification tests <12 times p p p Customized planning: A, B, and C Negotiated: job shadows and paid work experience The Village: VWIP One Stop/WIA Pro. VETS 28

Today: Tim works as a Pharmacology Patent Examiner with the U. S. Patent and Today: Tim works as a Pharmacology Patent Examiner with the U. S. Patent and Trademark Office p p GS 12 - $58, 660 (>$28/hour) Also, in following his dream of being a Licensed Pharmacist, Tim is being tutored by a pharmacology lawyer – in preparation for his exam 29

Given a choice… Given the choice between work and idleness, people will almost always Given a choice… Given the choice between work and idleness, people will almost always choose work. Regardless of our station in life, the conditions of our bodies and minds, or the amount of money in our bank accounts, the need to work remains one of our strongest drives. Work is central to our lives, and as such, gives a large measure of structure to our days. Common sense tells us that we feel better about ourselves when we are working regularly. - Robert E. Drake, M. D. , Ph. D. 30

Consider … p It is amazing how much you can accomplish … when it Consider … p It is amazing how much you can accomplish … when it doesn't matter who gets the credit. n Unknown 31