Orchestra Pits Common and Not So-Common SCC LIS

Orchestra Pits Common and Not –So-Common SCC LIS Problems Claudia Harrier The Vancouver Clinic

Overview • Introduction • Organization • Problems • Help is on its Way • Conclusion/Q&A

Organization • Card File • Notebook • Excel File

C A R D F I L E Advantages: Convenient Portable Can reference when on another computer screen Disadvantages: Not available when you are not in close proximity Limited Space Not searchable

N O T E B O O K Advantages: Print and store printed pages Portable Can reference when on computer Disadvantages: Not available when you are not in close proximity Not searchable Time-consuming to keep in order

E X C E L F I L E Advantages Searchable Easily organized Accessible everywhere Can’t be displaced Can “cut & paste” solutions Disadvantages Toggling back and forth if you do not have dual screens

Excel Worksheet

PROBLEMS • • Personal Options View Interfaces Multisite Translation Table Microbiology Reference Lab TAT Violations Printers

Time-Out Open in Edit Mode Customized Settings Collect/Receive Change Password P E R S O N A L O P T I O N S

Timeout too short Change Log out time Security. Systems Log out time too short Modify System Access Change for role Or user. Soft. Lab System Design p. 3 -45 P E R S O N A L O P T I O N S

Open in Edit Mode Open an order Can't Open edit in Editwithout Mode clicking on "edit" button Tools This is also Options the place set the fields for click on the OE screen options you want P E R S O N A L O P T I O N S

Customized Settings Problem with servers and Lost app was not Screen customized saving view settings P E R S O N A L O P T I O N S

Collect and Receive Lost ability Usually this is to col/rec-- a screen cannot see section Col/Rec "col/rec all" adjustment P E R S O N A L O P T I O N S

Change Password If role has this option– Main Menu Select Tools Password How to change password Utilities Change Password P E R S O N A L O P T I O N S

Home Order Entry Keypad Worklist Instrument Menu V I E W

Solving Problems with “View” Main Screen

Solving Problems with “View” Order Entry --Tools --Options --Customize

Solving Problems with “View” Worklists

Instruments —re-downloading Workstation —redirection/ downloading After down-times After upgrade installs I N T E R F A C E S

Instruments —re-downloading Instrument Menu Loadlist Tab Select order(s) Instrum Reent download order or Click 2 nd icon OR for whole list loadlist-click 1 st icon I N T E R F A C E S

Workstation —redirection/ downloading Instru ment Test not sent to instrument after re. You must redirection download after re-direction I N T E R F A C E S

After down-times Instrument Test not sent to instrument after downtimes You may need to redownloadlist or test(s) I N T E R F A C E S

After upgrade installs Test not sent You may need to to reinstrument download Instru after ugrade loadlist or ment installs test(s) I N T E R F A C E S

Multisite Translation Table • Deleting Out-dated Rows MSTT (Multisite Test Deleting Translation obsolete Table) rows Right Click on Row For multiple rows, use David Ctrl Y Niggli

Multisite Translation Table “Impounding” Rows # MSTT Activating-(Multi remove # in site Activating the first Test /Impoundi column Transl ng Rows Record ation Inactivating/ action in Table) impounding-- Change add # in first Control column log

Microbiology • New antibiotic cards • Resend microbiology orders to instrument

Microbiology NEW ANTIBIOTIC CARDS Check the antibiotics F 5 Tx Table: Panel. Id--tx what instrument New Lot How to set sends to SCC ID Antiobiotic up new Cards card Susep-Tst Restart instrument IF Restart autodownload Restart auto-post

Microbiology Resending orders to instrument Instrument Menu-select Vitek Create Load list for orders to resend Download Re-download orders to instrument Select & Mark the order Knowl on the loadlist (red edge checkmark) Base 7554 Select "Download selected order" or "Download all orders"

Reference Lab Group test going to reference lab in error

Reference Lab Ref Lab Make a small change in the In-House Ref Test test is Change the and save being sent order of the to tests in test so In. Reference set up so In- House Lab in House test is error on top

TAT Violation % TAT Statistics Ot: Violations Tests: Ordered By: Test Viol in Percent

Printers Labels stuck in print queue Blank labels printing between printed labels

Printers Labels stuck in print queue 1. Printer on line? 2. Click on label-restart 3. Restart label printer Labels stuck 4. Cancel & restart label line from Zebra in print check printer Printer queue

Printers Printing blank Had staff turn labels off printer and between then turn it on every again--it took Print printed 3 tries but it label er worked. This occurred after new labels were put on printer

Help is on its way SNUG Users’ Group Best group & great place for answers Organize in your archived files Cut and Paste to your own file Knowledge Base Cut and Paste to your own file Takes a while to find things

Help is on its way YOU take the baton! How do you organize your solutions? What pits have you evercome? What pits do you still face?

Orchestra Pits Questions & Comments Email: charrier@tvc. org