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Oracle Industry Solutions Consumer Electronics <Name> <Title> Information Age Applications Oracle Industry Solutions Consumer Electronics Information Age Applications </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="High Technology Segments Consumer Electronics Semiconductor Ÿ Products – PCs, cell phones, PDAs, stereo" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-2.jpg" alt="High Technology Segments Consumer Electronics Semiconductor Ÿ Products – PCs, cell phones, PDAs, stereo" /> High Technology Segments Consumer Electronics Semiconductor Ÿ Products – PCs, cell phones, PDAs, stereo equipment, etc. Ÿ Products – Processors, DRAM, embedded controllers, etc. Ÿ Multi-channel demand feeds dominant outsourced mfg model Ÿ High cost of fabs pushing industry towards fabless model Ÿ Products sold via retailers & online Ÿ Products sold on volume contract High Technology Contract Manufacturing Complex Equipment Ÿ Services – Outsourced design, test, manufacturing/assembly & logistics Ÿ Products – Semicon fab equipment, servers, test & measurement, etc. Ÿ B 2 B supply chain collaboration and event synchronization Ÿ Forecast-driven suppliers feed inhouse/EMS CTO final build & assy Ÿ Products shipped to OEM partners or drop-shipped to end customer Ÿ Products sold direct to businesses </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Consumer Electronics Value Chain Silicon Source Component Mfg Supply Base OEMs Contract Mfg (EMS)" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-3.jpg" alt="Consumer Electronics Value Chain Silicon Source Component Mfg Supply Base OEMs Contract Mfg (EMS)" /> Consumer Electronics Value Chain Silicon Source Component Mfg Supply Base OEMs Contract Mfg (EMS) / Original Design Mfg (ODM) OEMs Distributors & Channel Partners Semiconductor Fabrication Web Direct Sub Assy Mfg Configure & Package Distribution & Retail Channels VAR / Retail Customers </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Consumer Electronics Drivers Demand Variability Increasing Customer Demands • How can I minimize the" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-4.jpg" alt="Consumer Electronics Drivers Demand Variability Increasing Customer Demands • How can I minimize the" /> Consumer Electronics Drivers Demand Variability Increasing Customer Demands • How can I minimize the impact of late and incorrect multi-channel forecasts? • How can I develop personalized products for the mass market? • What can I do to more effectively move product through channels? • How can I deliver high customer service levels and still reduce inventory? Supply Base OEMs Dist & Retail Channels Decreasing Product Lifecycles Margin Erosion • What can be done to address product proliferation in overcrowded markets? • How can I transform my service operations to a profitable business? • How can I minimize design complexity and increase component re-use? • How should I leverage outsourcing to reduce costs & still retain key competencies? </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="A Need for Change Leading Business Trends • Outsourcing of non-core/non-proprietary competencies • Use" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-5.jpg" alt="A Need for Change Leading Business Trends • Outsourcing of non-core/non-proprietary competencies • Use" /> A Need for Change Leading Business Trends • Outsourcing of non-core/non-proprietary competencies • Use of service as a key consumer retention strategy • Channel and consumer-specific product designs • Multi-channel distribution to reach broader demographic • Lean initiatives to reduce cycle time and waste </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="A Need for Change Extend Lean Initiatives Across the Enterprise Sales & Mktg Sales" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-6.jpg" alt="A Need for Change Extend Lean Initiatives Across the Enterprise Sales & Mktg Sales" /> A Need for Change Extend Lean Initiatives Across the Enterprise Sales & Mktg Sales & Operational Planning Finance Common Areas of Waste Engineering • • Poor Quality & Excess WIP High Material & Supply Costs Lengthy ECO Approval Process Error Prone Order Processing Supply Management • • Incorrect Resource Dispatching Conflicting Demand Signals Duplicate & Erroneous Data Isolated Departmental Systems Production Information Technology Continually Improve Quality, Cost, and Cycle Time Service </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle in High Technology Did You Know? ŸAll of the top 25 Electronic OEMs" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-7.jpg" alt="Oracle in High Technology Did You Know? ŸAll of the top 25 Electronic OEMs" /> Oracle in High Technology Did You Know? ŸAll of the top 25 Electronic OEMs run Oracle applications Ÿ 47 of the top 50 Electronic OEMs run Oracle applications Ÿ 7 of the top 10 Semiconductor companies run Oracle apps Ÿ 5 of the top 10 Fabless Semiconductor companies run Oracle applications </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="What Analysts are Saying… “Oracle is well positioned to drive innovation to the high" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-8.jpg" alt="What Analysts are Saying… “Oracle is well positioned to drive innovation to the high" /> What Analysts are Saying… “Oracle is well positioned to drive innovation to the high tech industry. The company’s belief that it needs to maintain leadership across the high tech sector in order to stay in touch with innovative manufacturing developments for the rest of its business helps ensure Oracle’s commitment to this industry. ” -- Meredith Whalen, Vice President, US Vertical Industry Research “Firms in high tech manufacturing, where customer service spans both front- and back-office processes, should consider Oracle, especially if they have already made investments in other Oracle modules, like financials. Oracle applications are also a good fit for midsized companies looking to implement a single vendor apps suite and for firms thinking about outsourcing. ” -- Eric Schmitt, Senior Analyst </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="What Customers are Saying… “Oracle applications are the nervous system of our corporation. We" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-9.jpg" alt="What Customers are Saying… “Oracle applications are the nervous system of our corporation. We" /> What Customers are Saying… “Oracle applications are the nervous system of our corporation. We couldn't run without them. With our new global instance we have the infrastructure to grow to a $10 billion company. Oracle systems can take View. Sonic anywhere our CEO and Chairman want to go. And, we can now support them with the information they need to make critical business decisions. ” -- Robert Moon, VP Info Services “Oracle Manufacturing has enabled us to cut manufacturing costs by up to 8%. It's the best ERP system on the market for integrating new processes and advanced functionality. ” -- Manel Puig, IT Director, Sony España S. A. “Oracle gave Panasonic AVC more disciplined supply chain practices to significantly reduce inventories and increase customer satisfaction. ” -- Paul Rizos, Principal Consultant, KPMG Consulting </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="What Customers are Achieving… reduced inventory levels 40% and time-to-market 30% reduced procurement and" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-10.jpg" alt="What Customers are Achieving… reduced inventory levels 40% and time-to-market 30% reduced procurement and" /> What Customers are Achieving… reduced inventory levels 40% and time-to-market 30% reduced procurement and inventory costs by 29% reduced order entry time 75%, reached 99. 5% inv accuracy reduced order-turnaround time from 5 days to 4 hours improved productivity via common business processes consolidated 20 disparate systems into single 11 i instance </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="A Few More Customers… " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-11.jpg" alt="A Few More Customers… " /> A Few More Customers… </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle E-Business Suite Built on a Unified Information Architecture • Common data model Develop" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-12.jpg" alt="Oracle E-Business Suite Built on a Unified Information Architecture • Common data model Develop" /> Oracle E-Business Suite Built on a Unified Information Architecture • Common data model Develop Contracts Projects HR Finance enables a single source of truth Market Sell Order Customers, Suppliers, Plan Products, … Maintain Procure • Comprehensive suite of applications designed to work together • Robust set of integration services based on open standards • Modular deployment by business flow Service Make Fulfill • Single global instance implementations </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Tailored to Consumer Electronics Support for Key Processes Intelligence Product Planning & Lifecycle Management" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-13.jpg" alt="Tailored to Consumer Electronics Support for Key Processes Intelligence Product Planning & Lifecycle Management" /> Tailored to Consumer Electronics Support for Key Processes Intelligence Product Planning & Lifecycle Management Manufacturing Customer Service Outsourcing Management Technology / Rosetta. Net Trade Mgmt, Marketing, Sales </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-14.jpg" alt="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" /> Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade Mgmt, Marketing, Service Mgmt Sales Technology / Rosetta. Net Enable you to: Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage Demand Variability Manage and Grow a Profitable Service Business Command Control Outsourced Operations Improve Sales Channel Visibility and Collaboration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Product Lifecycle Management Accelerate Creation of Base Platform Internal Portfolio Management Engineering Manufacturing Concept" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-15.jpg" alt="Product Lifecycle Management Accelerate Creation of Base Platform Internal Portfolio Management Engineering Manufacturing Concept" /> Product Lifecycle Management Accelerate Creation of Base Platform Internal Portfolio Management Engineering Manufacturing Concept Sales & Mktg Purchasing Specifications Drawings Service Finance External Customers Suppliers Contract Mfgrs Schedules Issues Ideas Changes N e w Retire C P o Design r l o l d a Maintenance Product u b Data Prototype c o & Test Repository t r Volume a Production I t n Release i t o Ramp-up r n o Product Intelligence Phase-Gate Control Design for SC & Compliance BOM Mgmt & Release Component Sourcing Sales Configuration Issue/Change Management </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Design Specific Models from Base Platform Channel Specific Model Customer Configuration Base Platform " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-16.jpg" alt="Design Specific Models from Base Platform Channel Specific Model Customer Configuration Base Platform " /> Design Specific Models from Base Platform Channel Specific Model Customer Configuration Base Platform </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Search and Find the Best Components Efficiently Select Components Based on Requirements Browse Category" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-17.jpg" alt="Search and Find the Best Components Efficiently Select Components Based on Requirements Browse Category" /> Search and Find the Best Components Efficiently Select Components Based on Requirements Browse Category Hierarchy Category Search Components by Specification Values (and compare search results) Attributes Choose Best Fitting Component Attribute Values Best Component </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Control the Product Change Process Accurately Incorporate Customer-Directed Changes Create Change Request (ECR) ID" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-18.jpg" alt="Control the Product Change Process Accurately Incorporate Customer-Directed Changes Create Change Request (ECR) ID" /> Control the Product Change Process Accurately Incorporate Customer-Directed Changes Create Change Request (ECR) ID Issue Assign & Notify Assess Impact Review Cost Schedule Engineer Alerts & Notifications Dispositions Workflow Driven Implement Change Test & Approve Org 1, Org 2, … QA / Engr Review Create Work Pkg Engineer Create Change Order (ECO) Ÿ User-Defined Change Types Ÿ Streamline Review and Approvals Ÿ Facilitate Multi-Company Collaboration Approve or Reject </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Online Configuration and Ordering Guide Customers Through Product Selection Process Ÿ User-friendly HTML Interface" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-19.jpg" alt="Online Configuration and Ordering Guide Customers Through Product Selection Process Ÿ User-friendly HTML Interface" /> Online Configuration and Ordering Guide Customers Through Product Selection Process Ÿ User-friendly HTML Interface Ÿ Structured, Logical Flow </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Convert BOMs* & Track Configurations Manage Complexity Through Entire Product Lifecycle “As Designed” Design" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-20.jpg" alt="Convert BOMs* & Track Configurations Manage Complexity Through Entire Product Lifecycle “As Designed” Design" /> Convert BOMs* & Track Configurations Manage Complexity Through Entire Product Lifecycle “As Designed” Design & Develop Engr BOM “As Sold” Plan, Market, & Sell Sales BOM Ÿ Convert configured product information as products evolve through lifecycle – – “As Built” Manufacture Mfg BOM “As Maintained” Service & Maintain *Bill of Materials Service BOM – – Create sales BOM from engr BOM and use for guided selling via online Configurator Track device serialization and genealogy for TQM and ISO compliance Associate failures with original designs for root-cause analysis Track product designs through EOL Ÿ Manage complex, multi-dimensional data (item types, location, platform, etc. ) </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-21.jpg" alt="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" /> Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade Mgmt, Marketing, Service Mgmt Sales Technology / Rosetta. Net Enable you to: Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage Demand Variability Manage and Grow a Profitable Service Business Command Control Outsourced Operations Improve Sales Channel Visibility and Collaboration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Multi-Tier Supply Chain Planning Synchronize Plans To Reduce Lead Times You (OEM) Customer Semicon" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-22.jpg" alt="Multi-Tier Supply Chain Planning Synchronize Plans To Reduce Lead Times You (OEM) Customer Semicon" /> Multi-Tier Supply Chain Planning Synchronize Plans To Reduce Lead Times You (OEM) Customer Semicon Supplier EMS Ÿ Extend Visibility to Multiple Tiers – – Demand ‘computer’ Run plan Ÿ React Faster to Supplier’s Constraints Consensus forecast Supply forecast – Forecast ‘board’ – – Run plan ‘board’ – Supply commit Forecast ‘CPUs’ Understand impact of BOM changes to your CM or Supplier Ÿ Reduce Non-value Added Costs and Exception Overload Visibility – VMI Hub Get visibility to supplier capacity Reallocate key components Make alternate sourcing decisions Ÿ Reduce Obsolescence Supply commit Customer Consigned Inv Hub Communicate requirements to all suppliers Replenish and maintain inventories at customer sites on a consignment basis VMI Hub – User-configurable exceptions Automated exception handling via workflow </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Multi-Tier Supply Chain Planning Risk Pooling via Inv. Optimization & Postponement Prod A Prod" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-23.jpg" alt="Multi-Tier Supply Chain Planning Risk Pooling via Inv. Optimization & Postponement Prod A Prod" /> Multi-Tier Supply Chain Planning Risk Pooling via Inv. Optimization & Postponement Prod A Prod B Assy 2 Qty=100 Assy 1 Finished Product Major Optional Assemblies • Reduce inventory without sacrificing customer service • Use analysis tools to determine: Risk is “pooled” because a lower quantity of a common sub-assy is required to meet a given service level Qty=125 Sub Assy Sub. Assembly C 1 C 2 Components - Where to optimally hold inventory (stage & location) - What quantities to hold - What safety stock to keep • Evaluate KPIs to assess service levels, postponement strategies, revenues, costs, etc. Use Planned Inventory Points that Enable Flexibility </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="CTO and MTS Manufacturing Minimize Inventories & Increase Customer Satisfaction Retail & Dist Web" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-24.jpg" alt="CTO and MTS Manufacturing Minimize Inventories & Increase Customer Satisfaction Retail & Dist Web" /> CTO and MTS Manufacturing Minimize Inventories & Increase Customer Satisfaction Retail & Dist Web Direct Customers / Channels Standard Product Configured Product Check Availability Configure Global ATP and Pricing Select Mfg Source Create Mfg BOM & Routing In-House? Outsource? Drop Ship? Schedule for Production Plan Pick (or Receive) Automated: • Creation of Orders and Schedules • Creation of BOMs & Routings • Accurate Order Promising • Materials Allocation & Option Dependent Sourcing Ship (or ASN) DCs (Inventory Optimized for Customer Service Requirements) Invoice </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Multi-Mode Manufacturing Demand Variability Integrated Intelligence Cost Analysis Planning ATO Discrete Flow Substitutes •" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-25.jpg" alt="Multi-Mode Manufacturing Demand Variability Integrated Intelligence Cost Analysis Planning ATO Discrete Flow Substitutes •" /> Multi-Mode Manufacturing Demand Variability Integrated Intelligence Cost Analysis Planning ATO Discrete Flow Substitutes • Resources Substitutes MTS Sample Product Lifecycle Mgmt Outsourcing Mixed Mode CTO • Planned Orders • Schedule Changes • Component Productivity Real-Time WIP Visibility Seiban Analyze Adjust Model Shop Floor Contract Mfgrs Warehousing / Transportation Suppliers Asset Maintenance Quality Management Service Lot / Serial Genealogy Tracking • Demand Schedules • Sequencing • Configured Order • • • MES APIs, Direct Access Customer Enterprise Shop Floor Contract Mfgrs Suppliers Material Availability Mfg Capacity Schedules/Changes Production Status Ship Notices Invoices/Payments Partner Collaboration (Rosetta. Net) </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Flow Mfg for Mass Customization Build a Mix of Models and Configurations on the" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-26.jpg" alt="Flow Mfg for Mass Customization Build a Mix of Models and Configurations on the" /> Flow Mfg for Mass Customization Build a Mix of Models and Configurations on the Same Line Customers Production Line Sequenced POs Sequenced Demand Operation 10 Operation 20 Operation 30 Operation 40 Bin 1 Bin 2 Kanban Replenishment Inventory Feeder Plant Support Lean Manufacturing Practices to Reduce Cycle Time and Waste Feeder Line Suppliers Synchronized Production </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Manufacturing & Logistics Integration Efficiently Move Products from Assembly to Customers Warehouse Management Integration" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-27.jpg" alt="Manufacturing & Logistics Integration Efficiently Move Products from Assembly to Customers Warehouse Management Integration" /> Manufacturing & Logistics Integration Efficiently Move Products from Assembly to Customers Warehouse Management Integration Sales Orders Mfg Operations WMS Solution • • Cross-dock and direct ship to / from manufacturing Comply with labeling requirements Create & track LPNs and lot / serial numbers Enable simple kitting to full bill of materials or work order jobs • Leverage RFID for receiving and shipping • Support seamless configure-to-order (CTO) flow Transportation Management Integration • Promise orders and plan transportation based on material availability • Incorporate true transit times and transportation costs into supply plan • Re-plan transportation if manufacturing delays require expediting Mfg Operations Transportation Plan </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-28.jpg" alt="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" /> Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade Mgmt, Marketing, Service Mgmt Sales Technology / Rosetta. Net Enable you to: Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage Demand Variability Manage and Grow a Profitable Service Business Command Control Outsourced Operations Improve Sales Channel Visibility and Collaboration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Improve Customer Satisfaction …While Driving Revenue via Value-Added Services Customer/Prod Info, Knowledge Base Secure" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-29.jpg" alt="Improve Customer Satisfaction …While Driving Revenue via Value-Added Services Customer/Prod Info, Knowledge Base Secure" /> Improve Customer Satisfaction …While Driving Revenue via Value-Added Services Customer/Prod Info, Knowledge Base Secure Access Intelligence Users Channels Self. Service Email Delivery Options Self-Service In-House Repair Agent Assisted Field Service Parts Logistics Identify Plan & Repair / Analyze Prioritize & Verify Schedule Resolve Debrief Close & Bill Agents Analysts Workflow Automation Phone In Person Customers Contract Entitlements / Warranties Shipping / Receiving Orders & Open SRs Marketing Offers Inventory Invoices & Payments Partners </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Provide Intuitive, Self-Service Experience Drive Customers to Lowest Cost Channel Review contract / warranty" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-30.jpg" alt="Provide Intuitive, Self-Service Experience Drive Customers to Lowest Cost Channel Review contract / warranty" /> Provide Intuitive, Self-Service Experience Drive Customers to Lowest Cost Channel Review contract / warranty data Report a new issue Search knowledge Personalized content Review service request status and updates </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Automatically Verify Entitlements Accelerate Response via Seamless Contract Integration • Define service coverage and" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-31.jpg" alt="Automatically Verify Entitlements Accelerate Response via Seamless Contract Integration • Define service coverage and" /> Automatically Verify Entitlements Accelerate Response via Seamless Contract Integration • Define service coverage and Service Rep Customers determine entitlements • Sell different types of services on a single contract - Warranties, extended warranties - Usage-based or subscription-based • Bill accurately based on actuals or estimates - Time-based per regular service fees - Usage-based per volume / incidents • System routes customer based on existing info (e. g. gold-level customer) • Analyze renewals for recurring revenue opportunities Notifications • Expirations • Renewals Instantaneous Verification Service Contracts Repository • Coverage Times • Response Time Commitments • Discounts • Resource Preferences • Time Zone & Breaks </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Manage RMAs and Product Returns Support Complete Logistics & Repair Processing Needs Direct Product" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-32.jpg" alt="Manage RMAs and Product Returns Support Complete Logistics & Repair Processing Needs Direct Product" /> Manage RMAs and Product Returns Support Complete Logistics & Repair Processing Needs Direct Product Return Identify Resolution Needs In-House Repair Generate RMA Exchanges Identify Resolution Needs Repair, Receive Estimate Plan Refurbish, and and Inspect Approve Schedule Reclaim Store, Ship Debrief and Bill Send Loaner or Exchange Shipping / Receiving Contracts Mfg & Inventory Human Resources Ÿ Monitor Return of Damaged and Serviceable Products – – Perform diagnostics and job estimates Execute shipment back to customer and invoice for services rendered Ÿ Track Repair Status and Actual Costs Ÿ Automatically Update Product Configuration and Repair History Billing </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Manage Field Service Operations Address Needs at Customer’s Preferred Place & Time Spare Parts" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-33.jpg" alt="Manage Field Service Operations Address Needs at Customer’s Preferred Place & Time Spare Parts" /> Manage Field Service Operations Address Needs at Customer’s Preferred Place & Time Spare Parts Identify Resolution Needs Create Field Work Order Optimize Schedule Dispatch Field Techs Mobile Capabilities • View and update schedule • Access service levels • Update product / issue data real-time • Order parts remotely • Report time, material and expenses incurred Resolve On-Site Debrief Invoice Customer Access Options: • Wireless connected • Disconnected w/ periodic synchronization </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Improve Spare Parts Planning Reduce Inventory Costs and Resolution Time Planning Supplier Purchase Orders" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-34.jpg" alt="Improve Spare Parts Planning Reduce Inventory Costs and Resolution Time Planning Supplier Purchase Orders" /> Improve Spare Parts Planning Reduce Inventory Costs and Resolution Time Planning Supplier Purchase Orders Requirements Schedule Planner Warehouse Part Move Req’s • • Delivery Parts Technician Order Delivery Dates Part Pick Up Locations Move Orders Lead Times • Automated Stocking Rules • Excess Inventory Management • Automatic Replenishment Rules Based on Historic Usage Patterns Parts • Emergency Orders • Authorized Stock List • Defectives Recovery and Returns </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-35.jpg" alt="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" /> Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade Mgmt, Marketing, Service Mgmt Sales Technology / Rosetta. Net Enable you to: Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage Demand Variability Manage and Grow a Profitable Service Business Command Control Outsourced Operations Improve Sales Channel Visibility and Collaboration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Outsourced Manufacturing Challenges Less Visibility, Less Control, Conflicting Information ATP based on supplier capacity" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-36.jpg" alt="Outsourced Manufacturing Challenges Less Visibility, Less Control, Conflicting Information ATP based on supplier capacity" /> Outsourced Manufacturing Challenges Less Visibility, Less Control, Conflicting Information ATP based on supplier capacity and availability of optional components Communicating configuration changes to multiple supplier tiers Enforcing compliance to mfg instructions and methodology Enforcing product quality standards Capturing the “as built” genealogy and product traceability information Tracking and reporting WIP and order status to customers Managing and monitoring inventory levels (WIP, etc) Communicating shipping instructions, authorizations, and notifications Tracking in-transit shipments from supplier to customer All the “Headaches” of In-House Manufacturing are Amplified </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Example: Drop Ship from Partner to Customer OEM Order A Place PO for Component" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-37.jpg" alt="Example: Drop Ship from Partner to Customer OEM Order A Place PO for Component" /> Example: Drop Ship from Partner to Customer OEM Order A Place PO for Component Place PO for A Manufacturing Partner (MP) Carrier Component Supplier Manufacture & Assemble Ship Component Produce Components Configure Product ‘A’ Schedule & Route Schedule Carrier Give A to Carrier Drop Ship A Pick-Up & Deliver OEM Process Description • Outsources 100% of assembly • Orders components for delivery to Partner • Asks Partner to drop ship to Customer • Manages shipping and customer billing </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics – Partner Setup" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-38.jpg" alt="Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics – Partner Setup" /> Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics – Partner Setup – – Outsource Mfg – Implement Control from the Start Seamlessly Extend Your Operations • Model Manufacturing Partner • Capture sales order to create MP (MP) as an internal org to simulate material flow, order processing, and mfg processes • Define BOM and routing to build assembly at MP location • Create operations that mimic process at MP so status can be tracked • Define sourcing rules to buy assembly from MP and buy components from Supplier demand for assembly and Supplier demand for component • Define a single, holistic supply chain plan that includes MP and Supplier capacity/availability • Run plan and implement planned order as a work order for MP work (auto-creates assembly PO with customer ship-to) • Implement planned order from Supplier (auto-creates component PO with MP ship-to) </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics – Shipping –" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-39.jpg" alt="Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics – Shipping –" /> Outsource with Confidence Achieve Total Visibility to Outsourced Mfg & Logistics – Shipping – – Monitoring – Manage Final Delivery to Customer Report Progress with Accuracy • Automatically flow ship-to requirements (address, promise date, etc. ) from Sales Order • Select carrier based on shipping method, price, routes, availability • For each MP operation determine required tracking level. Notification of: - Moves and Completions - ASNs - Physical Receipt of Goods • Schedule pick-up from MP and delivery to Customer • Track shipments en-route (punch -out to carrier systems) • Allocate freight costs back to Sales Order line item – Invoicing – Auto-Create Invoices for POs • Pay only for amount received (e. g. , received 20 assemblies against a total order of 40 assemblies) </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Facilitated Supplier Communications Enable Suppliers to have Easy Access to Critical Info OEMs Send:" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-40.jpg" alt="Facilitated Supplier Communications Enable Suppliers to have Easy Access to Critical Info OEMs Send:" /> Facilitated Supplier Communications Enable Suppliers to have Easy Access to Critical Info OEMs Send: • • • Purchase Orders Schedules Bill of Materials (BOMs) Operation Instructions Drawings & Attachments Export entire structure to Excel Mfg Partner Send: • Adv Ship Notifications (ASNs) • Quality Results • PO Acknowledgements Attach items to POs </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Serial / Lot Genealogy and Tracking Always Know the Source and Placement of Each" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-41.jpg" alt="Serial / Lot Genealogy and Tracking Always Know the Source and Placement of Each" /> Serial / Lot Genealogy and Tracking Always Know the Source and Placement of Each Part Manufacturing Partner Server PCI Board Storage (S. No. 717) (S. No. 929) Austin CPU Memory Disk Array (S. No. 232) (Lot No. 115) (S. No. 892) Disk A Disk B (S. No. 676) (S. No. 339) Nippon Fab Japan E. Storage Austin, TX Where Used Boards R’ Us Composition (S. No. 512) Suppliers Acme Chip Fab 12 Ireland SKD Co. S. Korea Ÿ Trace a customer shipment back to the original source Ÿ Trace a lot or individually serialized product through supply base </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Extend Reach Through 3 rd Party Services Control Scheduling and Meet Contractual Obligations Personalized" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-42.jpg" alt="Extend Reach Through 3 rd Party Services Control Scheduling and Meet Contractual Obligations Personalized" /> Extend Reach Through 3 rd Party Services Control Scheduling and Meet Contractual Obligations Personalized Field Technician Dashboard Search based on multiple parameters View KPIs View spares info, order parts, return defects Toggle between hide / show to view summary vs. detailed SR info Create additional SRs, tasks & notes </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-43.jpg" alt="Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade" /> Oracle Consumer Electronics Solutions Intelligence Product Lifecycle Mgmt Planning & Mfg Customer Outsourcing Trade Mgmt, Marketing, Service Mgmt Sales Technology / Rosetta. Net Enable you to: Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage Demand Variability Manage and Grow a Profitable Service Business Command Control Outsourced Operations Improve Sales Channel Visibility and Collaboration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Support Multiple Sales Channels Strategic Accounts OEM Tier 1 Partner • Distributors • VADs" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-44.jpg" alt="Support Multiple Sales Channels Strategic Accounts OEM Tier 1 Partner • Distributors • VADs" /> Support Multiple Sales Channels Strategic Accounts OEM Tier 1 Partner • Distributors • VADs • Wholesalers VP Sales VP Channels Direct Partners & Account Managers Sales Managers Tier 2 Partner Indirect Partners & Channel Managers • Reseller • Agents • Mass Merchants • Retailers • Dealers • VARs Customer Business Consumer Self Service Internet Customers Tele-Sales Call Center Agents </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Improve Sales Effectiveness Optimize Selling with Productivity Tools Strategic Accounts Tier 1 Partner Ÿ" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-45.jpg" alt="Improve Sales Effectiveness Optimize Selling with Productivity Tools Strategic Accounts Tier 1 Partner Ÿ" /> Improve Sales Effectiveness Optimize Selling with Productivity Tools Strategic Accounts Tier 1 Partner Ÿ Automate routine tasks – – Manage activities, contacts, calendar, etc. Generate quotes, proposals, & orders Flow documents for approval Create sales contracts Ÿ Deploy best-practice sales methodologies Ÿ Manage territories and align compensation with corporate objectives – – – Automate territory assignments Measure quota and performance Support numerous compensation models (quota based, team compensation, etc. ) Ÿ Manage customer info, contacts, opportunities, leads and forecasts – Synchronize with disconnected, mobile users </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Tier 1 Partner End-to-End Trade Mgmt Flow Streamline Promotions and Claims Management Analyze Execute" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-46.jpg" alt="Tier 1 Partner End-to-End Trade Mgmt Flow Streamline Promotions and Claims Management Analyze Execute" /> Tier 1 Partner End-to-End Trade Mgmt Flow Streamline Promotions and Claims Management Analyze Execute Settle • • • Create check / credit • Manage deductions • Perform mass settlements and automatic payments Analyze historical sales Forecast sales volume Calculate forecast ROI Measure contract compliance Analyze Plan Create terms & agreements Validate eligibility Set pricing rules Calculate accruals and discounts Execute Monitor Plan • • • *Point of Sale Monitor • • Set sales quota / target Create budgets and promotions Define thresholds & compliance Allocate to sales hierarchy Create account plans Update checkbooks & GL Calculate actual ROI Verify field activities Capture Po. S* data Settle </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Promotional Planning & Execution Tier 1 Partner Maximize the Effectiveness of Promotions Trade Process" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-47.jpg" alt="Promotional Planning & Execution Tier 1 Partner Maximize the Effectiveness of Promotions Trade Process" /> Promotional Planning & Execution Tier 1 Partner Maximize the Effectiveness of Promotions Trade Process Objective Enabling Capabilities Promotion and Budget Creation Set Foundation for Tracking Spending and Performance Ÿ Evaluate ROI and impact on sales volume Ÿ Accurately account for all spend Ÿ Control allocation / eligibility of all promotions and discretionary sales spend Promotion and Budget Monitoring Anticipate and Control Expenses / Liabilities Ÿ View current/potential liabilities & fund balances Ÿ Continuously monitor promotion effectiveness and make mid-stream adjustments Ÿ Validate promotion performance of channel partners Claims Research and Settlement Reduce Revenue Leakage and Accelerate Resolution Ÿ Validate retail promotions Ÿ Document claims research and track changes Ÿ Settle accounts via multiple methods (e. g. , check, credit / debit memo, write-off, charge back, RMA) Ÿ Identify and collect invalid claims </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Tier 1 Partner Self-Service Partner Dashboard Increase Channel Satisfaction and Efficiency Tier 2 Partner" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-48.jpg" alt="Tier 1 Partner Self-Service Partner Dashboard Increase Channel Satisfaction and Efficiency Tier 2 Partner" /> Tier 1 Partner Self-Service Partner Dashboard Increase Channel Satisfaction and Efficiency Tier 2 Partner Dashboard Tier 1 Partners Tier 2 Partners • Register deals and manage • Manage profile & define users • Review targeted promotions, referrals / leads • Manage partners & programs • Link to i. Store or i. Support content, and referrals • Register / enroll in programs Channel Managers • Publish targeted content / promotions • Cleanse, review, and approve incoming partner submissions • Process special pricing requests • Track commissions - Deploy branded channel dashboards - Streamline and track partner interactions </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Internet Selling via Online Stores Self. Service Lower Cost of Sales with Unassisted Selling" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-49.jpg" alt="Internet Selling via Online Stores Self. Service Lower Cost of Sales with Unassisted Selling" /> Internet Selling via Online Stores Self. Service Lower Cost of Sales with Unassisted Selling • Capture promotions / discounts • Apply term’s and conditions • Configure complex orders • Check product availability Price Select • Browse / search for items • Review targeted content Checkout Tailorable, Workflow Driven Processes Shop Retain • Evaluate personalized content & campaign offers • Review up-sell / cross-sell items • Manage shopping cart • Request assistance Pay • Create quote / order • Pay or invoice Fulfill Service • Collaborate on issues • Process returns • Confirm order / shipment • Monitor order status </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Integrated Throughout Entire Offering… Business Intelligence and Corporate Governance " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-50.jpg" alt="Integrated Throughout Entire Offering… Business Intelligence and Corporate Governance " /> Integrated Throughout Entire Offering… Business Intelligence and Corporate Governance </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Deliver Daily Business Intelligence Real-Time Access to Complete Business Information What are the project" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-51.jpg" alt="Deliver Daily Business Intelligence Real-Time Access to Complete Business Information What are the project" /> Deliver Daily Business Intelligence Real-Time Access to Complete Business Information What are the project schedule and budget impacts of design change? How should I allocate production resources to meet variable demand? How are supplier deliveries impacting my on-time delivery capability? How is my backlog of open service requests changing? How much incremental volume are trade promotions driving? – Manage By… – – Objective: Set institutional targets Fact: Provide performance-based metrics Exception: Continuously evaluate performance </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Business Intelligence: Timely, Accurate, Relevant Flexible Time Periods Flexible Comparisons Real-Time Results • Actionable" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-52.jpg" alt="Business Intelligence: Timely, Accurate, Relevant Flexible Time Periods Flexible Comparisons Real-Time Results • Actionable" /> Business Intelligence: Timely, Accurate, Relevant Flexible Time Periods Flexible Comparisons Real-Time Results • Actionable info on cost savings and incremental revenue opportunities Graphs Performance Measures • Daily updates on key performance indicators Links • Role-based views: - Reports - Marketing & Sales Order Mgmt Planning Purchasing Manufacturing Logistics Service Product Mgmt </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Corporate Governance A heightened business focus on accuracy in reporting to investors brought on" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-53.jpg" alt="Corporate Governance A heightened business focus on accuracy in reporting to investors brought on" /> Corporate Governance A heightened business focus on accuracy in reporting to investors brought on by recent fraudulent practices of several major corporations Sarbanes Oxley Act (SOX) EU Anti-Fraud Directive (Mar 2004) • Senior mgmt personal liability for financial result accuracy • Collective Board liability for financial result accuracy • Senior mgmt and outside auditor attestation to the effectiveness of internal controls • Accelerated SEC filing deadlines • Select Corporate Governance Code For all U. S. companies and companies issuing securities in the U. S. For all E. U. companies and companies issuing securities in Europe Oracle Helps Drive Compliance through Visibility, Control, and Efficiency </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Corporate Governance: Visibility, Control, Efficiency Control Visibility • Identify issues early • Enable real-time" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-54.jpg" alt="Corporate Governance: Visibility, Control, Efficiency Control Visibility • Identify issues early • Enable real-time" /> Corporate Governance: Visibility, Control, Efficiency Control Visibility • Identify issues early • Enable real-time • • • Integrate and centralize • information access & performance mgmt Consolidate global financials Unify corporate reporting • • Centrally Manage Policies and Procedures Provide Single Source of the Truth • Consolidate and reconcile • • • business operations Document processes and support compliance View, test, and certify internal controls Manage corporate communications Efficiency information rapidly Automate business processes and broaden use of self-service Simplify IT infrastructure Leverage best practices from different groups / regions Your Company Orders Invoices Customers & Suppliers Payments Requisitions Automate Processes and Extend to Customers & Suppliers </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="All Built on Leading Technology Database Server Application Server " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-55.jpg" alt="All Built on Leading Technology Database Server Application Server " /> All Built on Leading Technology Database Server Application Server </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Collaborative development with integrated BOM management and controlled ECR /" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-56.jpg" alt="Oracle Consumer Electronics Solutions Collaborative development with integrated BOM management and controlled ECR /" /> Oracle Consumer Electronics Solutions Collaborative development with integrated BOM management and controlled ECR / ECO processing Establish and Sustain Profitable Innovation Multi-tier collaborative planning, complete CTO process with flow mfg for mixed model production Adopt Lean Operations to Manage Demand Variability Comprehensive entitlement verification with multi-channel customer service and spares planning Manage and Grow a Profitable Service Business Complete support for tiered, outsourced manufacturing; 3 rd party customer service coordination Command Control Outsourced Operations Single view of customers; interactive marketing, trade / partner management, and sales Improve Sales Channel Visibility and Collaboration …Integrated Business Intelligence & Corporate Governance </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Footprint: High Tech - Consumer Electronics Adopt Lean Establish and Sustain Operations to Manage" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-57.jpg" alt="Footprint: High Tech - Consumer Electronics Adopt Lean Establish and Sustain Operations to Manage" /> Footprint: High Tech - Consumer Electronics Adopt Lean Establish and Sustain Operations to Manage Profitable Innovation Demand Variability Oracle Enablers Challenges Drivers • Concurrent pressure on profitability, time-to-market, and increasing design complexity • Downward price pressure from lower cost, high quality producers • Missed or delayed • Poor visibility to “real • Funding of low-value • Multi-channel require- product introductions projects with resource over-utilization Product Lifecycle Mgmt Product Data Mgmt CADView-3 D CADView -3 D Configurator Sourcing Project Management Proj Portfolio Analysis Project Collaboration Proj Resource Mgmt demand” ments w/ fragmented supply networks Supply Chain Planning Collaborative Plng Demand Planning Adv SC Planning Inv Optimization Global Order Promising Order Capture Order Management Config, Adv Pricing Production & Logistics Mfg Scheduling Discrete / Flow Mfg Inv & Warehouse Mgmt Transport Plng & Exe Manage and Grow a Profitable Service Business • Customer expectation for immediate attention and “hand-holding” through resolution • Spares shortages resulting in late shipments & repairs • Poor visibility to warranty obligations Command Control Outsourced Operations • Outsourcing to EMS providers & ODMs as de-facto model • Globalization of Improve Sales Channel Visibility and Collaboration • Increasing reliance upon complex distributor / channel relationships customer base • Poor visibility to outsourced WIP • Difficulty ensuring satisfaction when using 3 rd party services Customer Care i. Support Tele. Service Interaction Center Service Contracts Supply Chain Planning Collaborative Planning Advanced SC Planning Inventory Optimization Global Order Promising Service Execution Field Service Mobile Field Service Advanced Scheduler Spares Management Depot Repair Outsourced Mfg & Logistics Internet Supplier Portal Discrete Mfg, Inv Mgmt Order Management Transportation Execution Outsourced Service Mgmt Service Contracts i. Support, Tele. Service i. Support , Tele. Service Field Service, Spares Mgmt • Inability to measure effectiveness of channel-specific promotions Marketing & Trade Mgmt Marketing Trade Management Advanced Pricing Order Management Financials Sales i. Store Configurator Advanced Pricing Field Sales Tele. Sales Quoting Infrastructure: Procurement, Financials, Human Resources, Projects Enterprise Infrastructure: Procurement, Financials, Human Resources, Projects Management: E-Business Intelligence, Balanced Scorecard, Enterprise Planning & Budgeting Performance Management: E-Business Intelligence, Balanced Scorecard, Enterprise Planning & Budgeting Governance: Internal Controls Manager, Financials, Tutor, i. Learning Corporate Governance: Internal Controls Manager, Financials, Tutor, i. Learning Integration: Supply Chain Trading Connector for Rosetta. Net, Adapters Business Process Integration: Supply Chain Trading Connector for Rosetta. Net, Adapters Infrastructure: Database Server, Applications Server, Systems Management, Development Tools, Collaboration Suite IT Infrastructure: Database Server, Applications Server, Systems Management, Development Tools, Collaboration Suite Services: Consulting, IT Outsourcing, Education, Support </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="High Technology Capabilities Evolution of Oracle Applications in High Tech Base Differentiators… New in" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-58.jpg" alt="High Technology Capabilities Evolution of Oracle Applications in High Tech Base Differentiators… New in" /> High Technology Capabilities Evolution of Oracle Applications in High Tech Base Differentiators… New in 11 i. 9… New in 11 i. 10… • Real-Time Shop Floor Visibility • Configure to Order • Supplier Collaboration & VMI • Inventory Postponement and • Rosetta. Net Transactions • Product Data Mgmt • Consigned Inventory • WIP Serial Tracking • Partner Program Mgmt • 3 rd Party POS Data Import • Product Data Hub • Project Portfolio Analysis • Global Sales & Operations Optimization • Lot/Serial Genealogy • Collaborative Planning • Advanced WIP & Yield Mgmt • Planned Stocking Points • End Item Substitution • Allocated ATP • Lead to Quote to Order Mgmt • Waterfall Analysis • Service Contracts • Integrated Service Mgmt (to calc Promotional Accruals) • Outsourcing Support for Multi-Level Configurations • Advanced Configuration Modeling • Resource Centric Scheduling Workbench • Integrated Maintenance and Production Planning • Quote & Proposal Mgmt Planning • Inventory Optimization Analytics • Channel / Partner Management • International Drop Shipments • Transportation Planning • Customer Consigned Inventory • Option-Dependent Sourcing • Procurement Contracts • Special Pricing (Ship & Debit) • Automated Spare Part Return and Repair Processes • RFID Transaction Support • Trade Planning and Execution • Deal Registration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Lower Total Cost of Ownership (TCO) Run on a Single Global Instance E-Business On" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-59.jpg" alt="Lower Total Cost of Ownership (TCO) Run on a Single Global Instance E-Business On" /> Lower Total Cost of Ownership (TCO) Run on a Single Global Instance E-Business On Demand Roles: Needs: App Admin DB/AS Admin Consolidate Data Centers and Databases Low Cost Linux Hardware Sys Admin HW Admin Availability Security Performance Change Problems Production Midtiers 100% Linux Production DB RAC Cluster (Unix) Demo Environments 100% Linux Development 100% Linux Outsourced Customers 70% Linux Oracle Manages: 50% Lower Cost 50% Better Svc Core Competence Predictable Cost Standardized Open Integration Platform Ÿ 3 x Faster, 5 x Cheaper ŸEasy to Automate en Mass ŸHighly Reliable Oracle’s Experience with Linux You Manage: • Business Events Infrastructure • Industry Standard Protocols • Centralized Integration Repository Customers, Suppliers, Products, … Simplify B 2 B Integration, Application Connectivity, and Process Management </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Lower Total Cost of Ownership Run on a Single Global Instance Support Global Operations" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-60.jpg" alt="Lower Total Cost of Ownership Run on a Single Global Instance Support Global Operations" /> Lower Total Cost of Ownership Run on a Single Global Instance Support Global Operations Ÿ 30 Languages Ÿ Multiple Currencies Ÿ Customers in 100+ Countries Ÿ All Languages Installable in Same Unicode Instance Ÿ Support for Statutory and Customary Local Requirements </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Lower Total Cost of Ownership Standardized Open Integration Platform Ÿ Provide a unified view" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-61.jpg" alt="Lower Total Cost of Ownership Standardized Open Integration Platform Ÿ Provide a unified view" /> Lower Total Cost of Ownership Standardized Open Integration Platform Ÿ Provide a unified view of customer data Ÿ Protect and share information assets across all systems Ÿ Standardize, cleanse and enrich data Ÿ Synchronize data in near real-time Siebel Customers, Ÿ Support key interactions – – – Suppliers, Orders Contracts Service history Ÿ Leverage pre-built analytics People. Soft Products, … Broadvision Example: Customer Data Hub Legacy </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Customer Case Studies " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-62.jpg" alt="Customer Case Studies " /> Customer Case Studies </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Ÿ Leading manufacturer of audio and video communications products - Barcelona factory produces over" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-63.jpg" alt="Ÿ Leading manufacturer of audio and video communications products - Barcelona factory produces over" /> Ÿ Leading manufacturer of audio and video communications products - Barcelona factory produces over 2 million television sets annually Ÿ Live on 11 i - Discrete Manufacturing, Advanced Supply Chain Planning, Order Management, Financials - Chose Oracle over SAP and BAAN “Oracle Manufacturing has enabled us to cut manufacturing costs by up to 8%. It's the best ERP system on the market for integrating new processes and advanced functionality. They offer the most comprehensive suite of manufacturing solutions. Their Supplier Portal delivers substantial time and resource savings by eliminating the need to compile and send daily reports to suppliers detailing our advance requirements. ” - Manel Puig, IT Director, Sony España S. A. ü Reduced manufacturing costs 5 -8% ü Reduced inventory levels 40% and time-to-market 30% </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Panasonic AVC Ÿ Part of Matsushita Electric, one of the world’s largest manufacturers of" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-64.jpg" alt="Panasonic AVC Ÿ Part of Matsushita Electric, one of the world’s largest manufacturers of" /> Panasonic AVC Ÿ Part of Matsushita Electric, one of the world’s largest manufacturers of electronics products - 30 manufacturing sites globally Ÿ Live on Oracle 11 i - Advanced Supply Chain Planning, Constraint-Based Optimization, Global Order Promising - Accelerated planning cycle from 1 month to 1 week - Increased on-time delivery and customer satisfaction - Reduced overall order-to-cash cycle time “Oracle gave Panasonic AVC more disciplined supply chain practices to significantly reduce inventories and increase customer satisfaction. ” – Paul Rizos, Principal Consultant, KPMG Consulting ü Decreased production time by 82% ü Reduced inventory levels by 25% DRAFT ü Saved $26 M in on-hand inventory processing costs </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Ÿ Leading global provider of high quality display equipment - Leading non-captive monitor brand" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-65.jpg" alt="Ÿ Leading global provider of high quality display equipment - Leading non-captive monitor brand" /> Ÿ Leading global provider of high quality display equipment - Leading non-captive monitor brand in the U. S. - Products include computer monitors, flat panel displays, projectors, and the latest Super. PDA, Tablet PC & HDTV technology Ÿ Live on 11 i single global instance - Purchasing, Discrete Manufacturing, Order Management, i. Store, Fianancials - Single global instance for North & South America, Asia and Europe with standardized business processes (replaced 3 separate systems) - Access to real-time quality statistics with daily online monitoring “Oracle applications are the nervous system of our corporation. We couldn't run without them. With our new global instance we have the infrastructure to grow to a $10 billion company. Oracle systems can take View. Sonic anywhere our CEO and Chairman want to go. And, we can now support them with the information they need to make critical business decisions. ” -- Robert Moon, VP Info Services ü Saved $2. 5 M annually with reduced IT personnel & hardware costs ü Decreased time to close financial books from 2 weeks to 3 days DRAFT </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Ÿ Leading designer, manufacturer, and distributor of high-performance audio systems – – Serve mobile," src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-66.jpg" alt="Ÿ Leading designer, manufacturer, and distributor of high-performance audio systems – – Serve mobile," /> Ÿ Leading designer, manufacturer, and distributor of high-performance audio systems – – Serve mobile, professional, and home theater markets Nearly 800 employees in 5 offices around the world Ÿ Live on Oracle 11 i – – – Adv Supply Chain Planning, Discrete Manufacturing, Order Mgmt, Adv Pricing, Financials Upgraded to 11 i in only 3 days with no customizations Improved order fulfillment time; most orders shipped the same day “We are running a 24/7 business and needed a supplier that could respond to our needs immediately, regardless of time of day or geographic location. Oracle emerged the clear winner. And Oracle’s position and single-source solution were attractive to us. ” -- Dave Richards, CIO & VP of Information Technology ü Increased inventory accuracy to 99. 5%, a 30% increase ü Decreased planning cycle time by 50% ü Reduced order entry time by 75% DRAFT </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Consumer Electronics Solutions Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-67.jpg" alt="Oracle Consumer Electronics Solutions Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage" /> Oracle Consumer Electronics Solutions Establish and Sustain Profitable Innovation Adopt Lean Operations to Manage Demand Variability and Grow a Profitable Service Business Manage Command Control Outsourced Operations Improve Sales Channel Visibility and Collaboration </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Information Age Applications " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-68.jpg" alt="Information Age Applications " /> Information Age Applications </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Appendix: Rosetta. Net Offering " src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-69.jpg" alt="Appendix: Rosetta. Net Offering " /> Appendix: Rosetta. Net Offering </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Current Integration Shortcomings Latent, Linear Information Flow Sub Assy Fab Comp Mfg EMS Comp" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-70.jpg" alt="Current Integration Shortcomings Latent, Linear Information Flow Sub Assy Fab Comp Mfg EMS Comp" /> Current Integration Shortcomings Latent, Linear Information Flow Sub Assy Fab Comp Mfg EMS Comp Mfg OEM EMS Large Supplier 3 PL e Lat Mi s-R ou ted Small Supplier ct rre o Inc Ÿ Information Delays and Distortion Ÿ Poor Planning Synchronization Ÿ High Forecast Variability Ÿ Lacking Visibility to Exceptions Ÿ Missing Inter-Enterprise Strategy </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Rosetta. Net At-a-Glance Developed by High Tech for Fast-Paced Business Ÿ Agreed-Upon, Processes for" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-71.jpg" alt="Rosetta. Net At-a-Glance Developed by High Tech for Fast-Paced Business Ÿ Agreed-Upon, Processes for" /> Rosetta. Net At-a-Glance Developed by High Tech for Fast-Paced Business Ÿ Agreed-Upon, Processes for Business Over the Internet Ÿ XML-Based Standards to Support Processes – – – PIPs: Defined business processes between trading partners TPAs: Electronic “business contract” between trading partners RNIF: Document exchange process; specifies authentication, etc. Ÿ Advantages – – Eliminate information latency; provide global, real-time visibility Achieve high degree of scalability, extensibility and flexibility (not EDI) Decrease transaction costs over time Architected for the business user Extend Process Integration Beyond Your Company </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle’s Rosetta. Net Solution Your Company Customers Business Process Management Real Time Trading Partner" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-72.jpg" alt="Oracle’s Rosetta. Net Solution Your Company Customers Business Process Management Real Time Trading Partner" /> Oracle’s Rosetta. Net Solution Your Company Customers Business Process Management Real Time Trading Partner Management Check: • Contents • Process • Transport Ag ain st Rosetta. Net PIP XML TPAs A d a p t e r Security Validation Transform Logging Transaction Monitoring Mgmt A d a p t e r Rosetta. Net PIP XML Check: • Contents • Process • Transport Ag ain st XML TPAs Run-Time / Common Services Real Time Oracle. com Oracle 11 i Apps XML Suppliers </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Trading Partner Solution Adaptive Infrastructure for Dynamic Businesses • Seamless Connectivity Between Public" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-73.jpg" alt="Oracle Trading Partner Solution Adaptive Infrastructure for Dynamic Businesses • Seamless Connectivity Between Public" /> Oracle Trading Partner Solution Adaptive Infrastructure for Dynamic Businesses • Seamless Connectivity Between Public & Private Processes – – – Private processes trigger public processes Pre-built mappings for in and outbound process integration Support for existing IT infrastructure • Rapidly Achieve Critical Mass with Trading Partners – – Empower business users to initiate and manage relationships Leverage same PIP for multiple partners Integrate to legacy / 3 rd party systems via adapters Small-to-medium enterprise focus; self-service and affordability </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Oracle Trading Partner Solution Complete on Integrated Technology Stack Ÿ Integrated tools for easy" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-74.jpg" alt="Oracle Trading Partner Solution Complete on Integrated Technology Stack Ÿ Integrated tools for easy" /> Oracle Trading Partner Solution Complete on Integrated Technology Stack Ÿ Integrated tools for easy TPA creation, management & validation Ÿ Integrated business intelligence and data analysis Ÿ Integrated business portal for visibility and transactions Ÿ Integrated workflow and process management tools Ÿ Integrated trading partner performance (TPA, real-time status, etc. ) Ÿ Integrated security and RNIF support without service fees 100% Pre-Integrated $$$ Integration Bus Proc Mgmt B 2 B Integration Manage Business Collaboration vs. Web Services Intelligence TPA Mgmt Middleware Portal & Workflow Security/RNIF Support Manage Technology & Maintenance </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Sample Product Info Flow 2 A 12 PIP Capability: Supplier (Component) Buyer (OEM) Workflow" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-75.jpg" alt="Sample Product Info Flow 2 A 12 PIP Capability: Supplier (Component) Buyer (OEM) Workflow" /> Sample Product Info Flow 2 A 12 PIP Capability: Supplier (Component) Buyer (OEM) Workflow Driven Distribute Product Master Enables supplier to create product master and distribute device-level product identification to a buyer Collaboration Specify Requirements Check w/ Mfg Check w/ Supplier Approve Create Prod Master Notification Send Message Real Time Product family attributes Location-specific data Procurement data Product lifecycle info 2 A 12 PIP Receive Message Load MRP Process Prod Master Notification 3 A 2 PIP Check Prod Availability Workflow Driven 3 A 4 PIP Procure Product </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Sample Planning Flow 4 Ax PIP Capability: Buyer (Channel) Workflow Driven Collaborative Forecasting Check" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-76.jpg" alt="Sample Planning Flow 4 Ax PIP Capability: Buyer (Channel) Workflow Driven Collaborative Forecasting Check" /> Sample Planning Flow 4 Ax PIP Capability: Buyer (Channel) Workflow Driven Collaborative Forecasting Check w/ Sales Process for developing collaborative forecasts between buyer and supplier Real Time Collaboration Check w/ Channels Check Inventory Create Forecast Receive & Analyze Response Send Forecast 4 A 4 PIP Supplier (OEM) Receive Forecast Check w/ Mfg Start Collaborative Planning 4 A 5 PIP Check w/ TPA & Create Response Adjust Forecast Workflow Driven Send Response </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="Sample Manufacturing Flow Supplier (Component) Workflow Work In Process (WIP) Reporting Check Inventory Check" src="https://present5.com/presentation/6d6b6a9f0f02b26ce5dbf96a99c48af1/image-77.jpg" alt="Sample Manufacturing Flow Supplier (Component) Workflow Work In Process (WIP) Reporting Check Inventory Check" /> Sample Manufacturing Flow Supplier (Component) Workflow Work In Process (WIP) Reporting Check Inventory Check w/ Supplier 7 Bx PIP Capability: Process for supplier to distribute work in process information to buyer Collaboration Create WIP Notification Real Time Check w/ Mfg & Assy Receive Error Notice Send Message Buyer (OEM) 7 B 1 PIP Receive Message Analyze Notification Create & Send Error Notice Check for Errors Workflow Driven </p> </div> <div style="width: auto;" class="description columns twelve"><p><img class="imgdescription" title="" src="" alt="" /> </p> </div> </div> <div id="inputform"> <script>$("#inputform").load("https://present5.com/wp-content/plugins/report-content/inc/report-form-aj.php"); 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