Open Scape Office MX Expand your outlook Copyright

Open. Scape Office MX Expand your outlook Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Primed. Ready for Smart Growth Back in Business! § We are gradually recovering from global recession § It is time to start planning for smart growth & investment § Where can you save money without cutting corners? Business Growth Reduce Costs § Can technology help your business save? Is the way your company communicates helping or hindering you? § How can you keep your customers happy? § How to best utilize your lean staff’s time? § Can technology help your employees get more done? February 2010 2 Open. Scape Office MX Product Presentation Improve Productivity Customer Satisfaction § Can technology keep you in closer contact with customers and suppliers? Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Understand the Hidden Impact of Inefficient Communications in Your Business The top 5 communications issues according to 500+ SMEs around the world* 1 2 3 4 5 INEFFICIENT COORDINATION WAITING FOR INFORMATION UNWANTED CALLS CUSTOMER COMPLAINTS BARRIERS TO COLLABORATION Wrong number? Difficult to get all the right people in the conversation at once? Can’t reach key people? Email takes too long to get a reply? Can’t see faxes or voicemails when they come in? 70% of surveyed SMEs experienced these issues Up to 40% of employee work time was impacted!!! Key clients can’t get through? Low-priority calls interfering? Taking too long to resolve calls? Can’t connect customers with the experts? Struggling to keep track of an issue? Can’t access the right comms tool? Taking longer to set up than to talk? Can’t reach everyone? Click here to see what these issues may be costing you!!! * Source: SIS International Research, SMB Communications Study, 2008 February 2010 3 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Unified Communications from Open. Scape Office The All-in-one Solution to Your Communications Issues! 1 2 Efficiently coordinate communications! 4 5 Knock down collaboration barriers! February 2010 4 Open. Scape Office MX Product Presentation Stop waiting around for information! Know your customers & keep them happy! 3 Control how & when you can be reached! Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office MX V 2 Expand your outlook Open. Scape Office MX is the first all-in-one Unified Communications solution built specifically for small businesses The most complete all-in-one UC platform: presence, telephony, conferencing, IM, voicemail, directory, fax, contact center February 2010 5 Easy-toaccess UC that works seamlessly as part of MS Outlook with features that need just a few clicks to use! Open. Scape Office MX Product Presentation Rock-solid foundation of security & reliability due to Open. Smart architectural design Make the smart investment in Open. Scape Office MX and: Reduce your communications costs Enable your staff to get more done Serve your customers better Lay the foundation to start growing again! Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office MX Solution Overview Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

What is Open. Scape Office MX? Open. Scape Office Unified Communications Application Open. Scape Office MX Integrated, Easy-to-Use Clients All-in-one HW/SW UC Platform § Supports 10 -150 users § All-in-one functionality comes pre-installed: § UC Application § Multimedia Contact Center § Voice, fax, conferencing, voicemail § Mobility – WLAN and cellular § Security – VPN and firewall § Carrier connectivity via broadband, digital, and analog lines Click here for more on platform components February 2010 7 Open. Scape Office MX Product Presentation § End-users access Open. Scape Office MX via a wide range of clients and devices § Open. Scape Office desktop clients: § my. Portal & my. Portal for Outlook (users) § my. Agent (contact center staff) § my. Attendant (receptionist) § UC-enabled Open. Stage Phones § SEN client & device family § Mobility Clients Click here for more on SEN clients & devices Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

my. Portal for Outlook Increase revenue opportunity, increase productivity Install a simple plug-in to integrate my. Portal with Outlook Click to go back Presence status automatically changes based on keywords in your calendar A familiar, single view of all emails, faxes, etc. in one portal Lower chance for missed opportunities because they “slipped through the cracks” Little training required Improved staff satisfaction February 2010 8 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Integrated Presence Increase productivity and satisfaction Set presence status via your Outlook calendar Click to go back Voicemail changes automatically to reflect presence status, so external and internal users are presenceaware! See who is already on another call Presence can be set via GUI or TUI Increase productivity Decrease phone tag February 2010 9 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Drag & Drop Conferencing Decrease operational cost, increase productivity Instantly start a conference call directly from MS Outlook! Click to go back Visually manage call setup and save frequently used conferences Drag & Drop internal and external contacts via the Favorites List Eliminate 3 rd party conferencing service Reduce unnecessary travel expenses February 2010 10 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

One Number Service Increase productivity, decrease training costs Control how calls are routed depending on your presence status Click to go back Set up specific rules for VIPs that override standard policy Never miss a key call again! Give out one number, not 3, 4 or more Increase availability on your terms Keep your customers happy February 2010 11 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Directory Access Increase productivity and employee satisfaction Find contacts quickly and easily with combined directory searching Click to go back Imports: Personal Directory: Outlook contacts Company Directory: Corporate contacts via LDAP connect or import Internal Directory: All Open. Scape Office users that are directly entered into the Open. Scape Office system are automatically available No more fumbling between multiple directories to collaborate Save time and frustration February 2010 12 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Personal Notifications Increase productivity, decrease training costs Always know when you have received an incoming voice or fax message Click to go back Be informed and act accordingly Choose how and when to be notified Improve your customer responsiveness Critical for sales reps, managers, and other key staff February 2010 13 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Visible Voicemail Increase productivity, improve workflow Prioritize voice messages. Know which message to respond to first before even listening to them. Click to go back Click and play to retrieve voice messages via phone or computer speakers Send an email with a voicemail attached as a. WAV file February 2010 14 Open. Scape Office MX Product Presentation Current and manageable information Never miss an important call ONE system to log into Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Fax Box Increase productivity, improve workflow Receive, view, and manage fax messages as they come in Click to go back Forward, save, and file fax messages as needed Use a simple print driver for outgoing fax messages Never miss a fax message (order, instruction, contract) Secure, current and manageable information One screen, one system February 2010 15 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Instant Messaging Increase productivity and employee satisfaction Quickly communicate with contacts from your Favorites list Click to go back Communicate in real time instead of waiting for emails React and make decisions faster Collaborate better February 2010 16 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Call Pop-ups and Live Call Recording Increase response time and satisfaction Click to go back Be immediately informed when important calls come through Record important live phone calls when you are already in a call Faster response time Keep track of customer issues February 2010 17 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Personal Auto. Attendant Increase productivity, decrease training costs When you are unavailable, allow your customers to talk to a colleague or assistant instead of going to voicemail Simply click a button to record your personal menu February 2010 18 Open. Scape Office MX Product Presentation Click to go back Professional, automated customer care Intuitive interface requires little training Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Call Journal Increase productivity, improve workflow Your call journal displays your call history. Don’t go crazy trying to remember who you have called and who you haven’t. Easily track which customers, vendors, and other contacts with whom you need to get in touch February 2010 19 Open. Scape Office MX Product Presentation Click to go back Eliminate need to log into multiple voicemail systems Improved customer care Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office Contact Center Improve First Call Resolution and Customer Service Inbound Multimedia Contact Center for distribution of voice, fax and e-mail for even the smallest contact center Agents and Supervisors covered by a single license! Skill-based routing and VIP support February 2010 20 Open. Scape Office MX Product Presentation Click to go back Presence integration with Open. Scape Office UC Individual recording of contact Center Calls Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

my. Agent (Contact Center Client) Increase productivity, decrease training costs Click to go back Agent functions Team information Contact center calls Arrange agent desktop controls Queue information Hands-free controls February 2010 21 Feature-rich contact center with built-in Open. Scape Office presence ***For more detail on my. Agent, refer to the Open. Scape Office Contact Center presentation*** Open. Scape Office MX Product Presentation Improve customer service and first contact resolution Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

my. Attendant Increase productivity, decrease training costs See the entire presence status of everyone in the company; manage and control calls Click to go back Transfer calls to staff who are available and can talk to customers immediately View / change presence and manage voicemail for teams / workgroups. * February 2010 22 Powerful management tool for the receptionist, office administrator, or team leader *Dependant on user granted permissions. Open. Scape Office MX Product Presentation Very little training required; intuitive interface Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Favorites List Increase productivity and employee satisfaction See all your Favorites in one view; IM or call them with just a click Dial a favorite via any number (office, mobile, etc. ) directly with one click Drag and drop your favorite people from any one of the combined directories February 2010 23 Open. Scape Office MX Product Presentation Click to go back Increase productivity by grouping contacts into teams or projects See who is available to collaborate in one look Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Click to Dial from any Application* Increase productivity and improve response time Call a contact directly from a number that is displayed in any application For example, dial a number from a customer mailing list in Word, a vendor number in your Internet browser, or customer in your CRM package (i. e. Sales. Force. com) *Must have my. Portal for Outlook for this option to work February 2010 24 Open. Scape Office MX Product Presentation Click to go back Save time. Just click and dial! Convenient for customer follow-up Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Call Me! Increase Reachability and Responsiveness Forward all incoming calls to your mobile or home number in 10 seconds Never miss a call, and don’t worry about customers having to try reaching you at multiple numbers Click to go back Better customer service Improved team collaboration February 2010 25 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Built-in Mobility for Every Type of Working Decrease phone bills, office space, and energy use 2 1 § Cell phone integration § One mailbox Road Warriors § Remote presence status control § Personal notification § Personal auto attendant Office Roamers § WLAN: Voice & data § Desksharing § Dual-mode GSM phone support 3 Remote Working § One Number Service § Secure VPN § Call. Me! Service Lower mobile and line phone bills Less office space Less energy; greener company February 2010 26 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office MX V 2 – Open. Smart Comprehensive Open. Smart capabilities and reliability testing Open. Smart is SEN’s design philosophy to build leading-edge UC capabilities on top of a foundation that is reliable, secure, serviceable, and manageable Open. Smart Reliability Security Serviceability Manageability Enterprise-grade Voice reliability extended to all UC applications Security extended beyond data networks to voice and UC Exceptionally easy to install, integrate, and service Fully integrated, intuitive web-based management § 50 new feature improvements § 3500 QA test cases § 900 days field trials § 600 days beta testing § 1500 hours lab tests § Hardened platform § Built-in VPN and firewall § Established security process including security assessments, security checklist and vulnerability management tools for partners February 2010 27 Open. Scape Office MX Product Presentation § Intuitive configuration wizards § Automatic back-up and debugging § Seamless integration with MS Outlook, Exchange, LDAP, etc. § SSDP plug-in for techs § Office Management Portal (OMP) § Intuitive web interface for configuration, changes and reporting Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office MX V 2 Expand your outlook Reduce Communications Costs § Unified voicemail system for mobile & landline § Bring voice conferencing services in-house § Leverage lowest-cost communications with SIP Trunking (up to 30% savings) § Reduce office space via mobility options And get ready to grow! Get More Done § Collaborate better with automatic integration between presence, voicemail, Outlook calendar, and contacts § Reach out faster via drag & drop conferencing, IM, and “click to dial” from any application § Utilize mobility for a more flexibile & agile workforce Serve Customers Better § Integrated contact center with unique presence and UC integration for superior first contact resolution § Control and prioritize calls to resolve key issues first § Connect to experts faster via presence and mobility February 2010 28 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Thank you! Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Features at your Fingertips Added Open. Scape Office Capabilities Since Market Introduction Top 10 New Features More Features § Professional Announcements and Greetings for Callers § my. Portal and Outlook Calendar Synch § Microsoft Exchange Calendar Integration § Optimized Handling of Group Voicemail § Support of Dual Mode GSM Phones § Deactivation of Voicemail Recording § Personal my. Portal Login for Desk-sharers § Permanent Dial-in Conference Bridge § Conferencing Capacity of up to 16 seats § < 20 User Activation Package § Call Back List § Programmable Speed Dial Keys for Desktop Phones § Caller Names Displayed § Dial by Name or Extension for Auto. Attendant § Voicemail Callback § Urgent Message Tag § Fax Message Confirmation § Group Voicemail Support § Additional my. Portal GUI Languages § Public Contact Folder § LDAP-based Corporate Directory Search § Call. Me! Service Displays Office Phone Extension for Incoming Calls § Journal Shows “Open” Calls of the Day Partner Specific Features § Windows Terminal Server / Citrix Support § WBM Improvements § Hi. Path Cordless IP Support February 2010 30 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

What Can YOU Gain by Addressing these Costs? NOTE: The calculator results are an estimation of potential productivity savings and is not a guarantee of savings. Click here to go back INSTRUCTIONS 1. Select your country and vertical from the menu. You must be in Presentation Mode to view the calculator. Please make sure you have a current Flash player installed. 2. Enter the number of employees in your company. 3. Move the square orange sliders to enter the amount of time you spend each week on each hidden cost. THE RESULTS The number in the grey box shows how much of your hidden cost can be avoided with Siemens UC solutions. The numbers in the yellow fields show much is wasted on communications barriers and latency per year. February 2010 31 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Platform Components Overview Click to go back Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office MX V 2 Features What do we mean by all-in-one UC? Open. Scape Office UC SUITE February 2010 33 Open. Scape Office MX Product Presentation § § § § § Presence-integrated Telephony Mobility (Office Roamer, Road Warrior, Remote Worker, Call. Me!) my. Portal UC client and my. Portal for Outlook my. Attendant my. Agent (Contact Center client) Drag & Drop Conferencing Personal Auto. Attendant Outlook Calendar integration Click to Dial from any application Directories Favorites List / Internal IM Visible Voicemail Fax Box Call Journal One Number Service Screen Pops Live Call Recording Analog phone support AND MORE… Click to go back Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Platform Overview Open. Scape Office MX § Modular and Scalable System Unit Rack mounted housing supporting the new µTCA industrial standard, powerful AMD Sempron CPU, 1 GB memory, 80 GB hard disk § Pure IP System Native IP internal board-to-board via powerful Gigabit data bus backplane § Gateway Modules for All TDM Configurations § Individual Scalability 3 deployable slots for gateway modules per system box § Gigabit LAN Powerful Internet access and uplink to customers’ IP infrastructure Click to go back February 2010 34 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Interfaces, Devices, and Functions Open. Scape Office MX 1 PRI Interface 4 BRI – Interfaces Optional 4 analog Interfaces 4 -Gigabit LAN - Ports Gigabit DMZ - Port Gigabit WAN - Port USB Master/Slave Optional Analog Alternative Fax Open. Stage LAN Switch Web Mgmt. Handset WLAN AP AP Client Analog ISDN; external S 0 ; internal Door unit Secure LAN / Intranet Firewall / IPSec VPN Hard disk as back-up option ITSP / SIP Trunking Click to go back February 2010 35 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hardware Architecture: Gateway Modules Open. Scape Office MX 1 2 3 GME GMS GMT 1 primary rate ISDN trunk port (E 1) providing up to 30 voice connections to public networks (Not for USA) 4 basic rate ISDN ports for connecting to public network or to ISDN subscribers (e. g. ISDN modem or G 4 fax) 1 primary rate trunk port (T 1) providing up to 24 voice connections to public networks (USA only) Click to go back February 2010 36 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hardware Architecture: Gateway Modules Open. Scape Office MX 4 5 6 GMAL GMSA GMAA 8 analog subscriber ports for connecting analog devices (e. g. fax, door phone entry, phones, etc. ) 4 basic rate ISDN ports for connecting to public network or to ISDN subscribers (e. g. ISDN modem or G 4 fax) 4 analog trunk ports for connecting to public network. 2 analog subscriber ports for connecting analog devices (e. g. fax, door phone entry, phones, etc. ) 4 analog subscriber ports for connecting analog devices (e. g. fax, door phone entry, phones, etc. ) February 2010 37 Open. Scape Office MX Product Presentation Click to go back Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Scale Up To 150 Users Voice network up to 4 sites 1 unit system = 50 users 2 unit system = 100 users 3 unit system = 150 users § Each 19” unit contains a main board that can support up to 50 Users § 6 hot pluggable peripheral boards options § Single system image managed by ONE web-based Interface § Connect multiple boxes with a patch cable (Max. 100 m) § Voice network up to 4 sites. Separate management AND application of each system only. Click to go back February 2010 38 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Devices and Clients Open. Stage Desktop Phones Gigaset DECT and opti. Point WLAN Phones § Award-winning design featuring lush LCD displays, ergonomic controls, and high definition voice § UC-enabled IP voice featuring an open XML interface and SDK for easy solution and app integration § Bluetooth, WLAN, Gigabit Ethernet, and USB for maximum connectivity options and personal mobility Mobile Clients Open. Scape Office MX Product Presentation § Gigaset professional DECT phones are a reliable, cost-effective means to extend SEN’s best-in-class voice features anywhere on site § Leverage your network infrastructure: secure, standards-based opti. Point WL 2 phones deliver high-quality voice across converged WLANs Soft Clients § The industry’s most complete mobile UC suite enables communications anywhere from any device § Hi. Path Mobile. Connect and Mobility clients provide a seamless & consistent user experience across the corporate WLAN and public mobile networks § Platform-integrated SMB mobility solutions February 2010 39 § On-site mobile voice communications § Experience unified communications from the PC with Open. Scape UC Application § Open. Scape UC Application Personal Edition provides crystal-clear voice communications Click to go back Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Onsite Mobility for Voice and Data An integrated wireless LAN (WLAN) solution § Supports WLAN standards (802. 11 b/g up to 54 MBit) § Fast and secure roaming and handover for voice connections § Up to 10 access points (AP) can be clustered § Robust quality of service (Qo. S) AP 2640 § Fast and easy deployment § Fast and easy configuration § Integrates with Open. Scape Office MX Web-based Management (WBM) AP 2630 February 2010 40 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hi. Path Cordless IP for Hi. Path Open. Office ME The new DECT based voice solution Supported Features § Multiple base stations provide seamless roaming/ handover § Support of Gigaset professional handset family § One Hi. Path Cordless IP base station controls the others § Administration of the base stations via the web § Feature range per seamless handover cluster: IP Network § Up to 10 base stations § Up to 10 simultaneous calls per cluster PSTN Open. Scape Office * If mobile users require my. Portal support, WLAN infrastructure and WL 2 phones must be sold February 2010 41 Open. Scape Office MX Product Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Your Unified Communications Package Options for your business 1 Integrated Software 2 Hardware / Infrastructure 3 Phones What do I want to do? What hardware do I need? What phones can I use? Open. Scape Office Options Platform Options § Open. Scape Office MX § Hi. Path 3000 V 8 Phone Options § Open. Stage 10, 15, 20, 40, 60, 80 § opti. Point WL 2 Professional § opti. Client and Open. Scape PE § opti. Point 410 and 420 § opti. Point 500 § Gigaset Professional § Analog § § my. Portal Outlook Plug-in my. Attendant Contact Center* § my. Agent * Available on Open. Scape Office MX February 2010 42 Open. Scape Office MX Product Presentation Mobility Infrastructure Options § Hi. Path Wireless Access Points § Hi. Path Wireless Controller § Hi. Path Cordless (DECT) § Hi. Path Cordless IP (IP DECT) Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Which Features Work with Which Platform? Siemens SME Feature Comparison Chart Open. Scape Office MX February 2010 43 Open. Scape Office MX Product Presentation Hi. Path 3000 Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

What Devices Work with What? Siemens SME Device Chart Open. Scape Office MX February 2010 44 Open. Scape Office MX Product Presentation Hi. Path 3000 Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG