Ogden Air Logistics Center Innovation and Excellence Mission

Скачать презентацию Ogden Air Logistics Center Innovation and Excellence Mission

eaa17499e6cf3114605a7dedb599ca15.ppt

Количество слайдов: 34

Ogden Air Logistics Center Innovation and Excellence Mission Planning System Support Facility GATM Error Reporting Process Bruce Weaver OO-ALC/LHM (TYBRIN) DSN: 586 -0947 COM: 801 - 586 -0947 Email: bruce. weaver@hill. af. mil 5 -7 Oct 2004 / DWG 04 -2 TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 1

Briefing Objectives Ogden Air Logistics Center Innovation and Excellence • Where We Were Before Process Development • The Process Vision • Where We Are • SSF Error Reporting To Date • SSF Future Role • Benefits and Drawbacks TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 2

Where We Were-Challenges Ogden Air Logistics Center Innovation and Excellence • The Global Air Traffic Management (GATM) Program would affect aviation movement and control world-wide • Air Mobility Command (AMC) recognized GATM as having critical impact on the Command’s global mission – AMC was leading USAF with KC-135, KC-10, and C-17 compliance efforts – First GATM Capable KC-135 Block 40 was planned “on the ramp” July 2003 • Air Combat Command (ACC) would also be impacted but didn’t share the same operational urgency of the issue (Primarily because their aircraft accompany GATM equipped aircraft) • GATM recognized the conceptual representation known as the “Aeronautical Data Chain” (Data Creation through to End Use) – Functional links in that Chain: Origination, Transmission, Preparation, Application Integration, and End Use (RTCA/DO-200 A) – Data used by GATM aircraft must adhere to Data Chain standards – End Use Required Error Reporting Details TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 3

Where We Were-Challenges Ogden Air Logistics Center Innovation and Excellence • Digital Aeronautical Flight Information File (DAFIF) was/is the Department of Defense (Do. D) standard aeronautical information database • NGA was/is the Aeronautical Data Processor of DAFIF – Origination, Transmission, and Preparation links were straight forward – Application Integration was managed using the DAFIF Dictionary, the Digital Working Group (DWG), etc. – End Use Error Reporting was the challenge • End Use Error Reporting and Resolution was Complex – – – – Is it really a DAFIF error…or… Is it the Flight Planning System (PFPS, TAMPS, MPS)? Is it the Aircraft Weapons & Electronics (A/W/E)? Is it the aircraft’s Flight Management System (FMS)? Is it the individual operator, aircraft, or hardware? Who in addition to NGA should be notified? Most of these issues were outside NGA’s area of expertise TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 Details 4

Where We Were -SSF Error Reporting Ogden Air Logistics Center Innovation and Excellence • DAFIF Error Reporting was “just another trouble call”. Before the DAFIF Error Reporting Process existed: – A Call may have been entered in “Track-It Database” or “Integrated Database (IDB)” – A Call may have been reported to NGA via email or telephone – A Call may have become a “Breaking News” item on MPSSF Website – A Call may have been forwarded to Developers – A Call may have had a quicker resolution • Contacting SSF was Only One of Many Possible User Actions – NGA, SSR, Unit Stan/Eval or Tactics, FAA, Host Nation, FMS Vendor, MAJCOM MP office, etc. • If the SSF had Fallen Short of a “Process” (i. e. Defined, documented, repeatable, etc. ) – It would not have met guidance for GATM Demonstration of Compliance TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 5

Where We Were-Approach Ogden Air Logistics Center Innovation and Excellence • We Didn’t Want To Re-Invent the Wheel – We looked at what, if anything, Civil Aviation Had Done to Date – Utilized Existing Assets and Processes (SSF and others) – Simple is Better (Error can be Complex) • Did Want To Integrate Key Agencies – “Buy In” was Essential for Success – Agencies Must Participate in Defining Roles/Responsibilities – Agencies Must Support Those Roles/Responsibilities • Did Not Want To Underestimate Training – Aircrew – SSF Personnel – Key Agency Personnel TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 6

The Process Vision Ogden Air Logistics Center Innovation and Excellence • The SSF Managed A Coordinated and Collaborative Effort to: – – – Identify the “True” Error Using a Systematic Approach Ensure Error is Reported to Responsible Agency Assess the Impact to Safety and Operations Notify Appropriate Agencies and Operators Determine and Disseminate the Interim and Final Resolution – Monitor and Improve the Overall Process – Make Use of Internal and External Reviews TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 8

The Process Vision (cont) Ogden Air Logistics Center PFPS, JMPS, etc. FMS Notification Agency Coordinate Monitor Resolve Audit Train Interim Fix Measure Receive Report Verify Test Investigate Notify Alert SSF End User SPO AWE NGA DAFIF MAJCOM Air Staff TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 Innovation and Excellence GATM SSF = Facilitator/Clearinghouse for DAFIF Data Error Reporting Partner Agencies/Organizations = MGMT/Quality Control within their own Organization 9

Where We Are Ogden Air Logistics Center Innovation and Excellence • The Global Air Traffic Management (GATM) Program still affects aviation movement and control world-wide • Air Mobility Command (AMC) still recognizes GATM as having critical impact on the Command’s global mission – AMC leads the USAF with KC-135, C-5, and C-130 compliance efforts (Same Commitment, With Some Different Airframes) – In Feb ’ 04 the KC-135 Block 40 became the first Do. D fully GATM compliant aircraft • Air Combat Command (ACC) is beginning to share the same operational urgency of the issue knowing their aircraft don’t always accompany GATM equipped aircraft during their missions Details TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 10

Where We Are Ogden Air Logistics Center Innovation and Excellence – SSF Has Created a Documented Error Reporting Process • We Reviewed Current Civil Aviation Efforts Towards the Process • We Coordinated with appropriate agencies – NGA, FMS Vendors, MAJCOMs, Developers, NOTAMS, Air Staff, ESC/GA, etc. – We have had ESC/GA and Other Agencies Evaluate the Process – The Error Reporting Process has been Certified by ESC/GA – Training of Personnel has been accomplished to ensure adherence to Process • SSF Responsible for Training SSF Personnel and Trainers • Other Agencies Responsible for Training Their Personnel • End User (Aircrew) Training is Imperative – AFI Documented (In work) – We Modified The Existing Calls DB and SSF CONOPS (Continues) • We Determined DB Access Requirements for Other Agencies • We Determined Response Requirements of Critical (Grounding) Items – We Continually Demonstrate Compliance with The Process • We Follow Established Internal and External Audit Cycles TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 11

Where We Are Ogden Air Logistics Center Innovation and Excellence • SSF Provides End Users a Single Point of Contact – World Wide, 24/7/365 Access – Telephone, Email, Web • SSF Takes Ownership of Reported Problem – Provides Preliminary Investigation and Troubleshooting – Alerts MAJCOM & Other Agencies as Required – Provides Centralized Tracking, Monitoring, Dissemination • We Will Continue To “Grow” the Process Incrementally – KC-135 Block 40 is the “Newborn” – We Developed the Process in Support of Block 40 – We Will Expand Improve the Process as Other AMC Aircraft Ramp Up TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 12

SSF Error Reporting to Date Ogden Air Logistics Center Innovation and Excellence • AMC has designated the SSF as the single Point of Contact for DAFIF Error Reporting • DAFIF Error Reporting is not “just another trouble call” – Resolutions are determined, and action is taken to insure the User/MAJCOM are notified – The Call is entered into the Integrated Database (IDB) as a DR – The Call may be added to the MPSSF Track-It database as well – The Call is reported to NGA via email or telephone – The Call is forwarded to Developers, and action is taken where it is needed TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 13

SSF Error Reporting to Date Ogden Air Logistics Center Innovation and Excellence • This Flow chart shows the Process of a Preliminary Investigation • It may follow with a Flow Chart showing either a Software Investigation, a Workaround, or a Hardware/Avionics Investigation (Each one being an independent Flow Chart) TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 14

SSF Future Role Ogden Air Logistics Center Innovation and Excellence • SSF Could Become The Single Point of Contact for the Other MAJCOMS When DAFIF End-Users Report Errors – – – – • Other MAJCOMS are already expressing interest in the Process (Navy) We Provide Central Database Tracking We Provide Preliminary Investigation We Assign Error Category and Priority (Ex: Priority 1 Handling) We Act as a Routing Hub to Developers, Vendors, NGA, etc. We Provide Oversight During the Resolution Effort (possible timesensitive monitoring for Level 1 – Critical or Level 2 - Essential) We Act as a Dissemination or Coordination Vehicle for Notifying Other End-users either through the MAJCOM or directly We Act as a Dissemination or Coordination Vehicle for the Solution We Retrieve and Analyze Metrics for Process Improvement TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 19

Benefits and Drawbacks Ogden Air Logistics Center • BENEFITS – – – Innovation and Excellence End User (Operator) Gets a Single Point of Contact End User (MAJCOMS) Get Fleet Access to GATM Airspace world-wide Data Processor (NGA) Reduction in Number of Reported “Errors” Expanded and Improved Customer Support Through the SSF is Currently Funded for this Effort • DRAWBACKS – End User (Operator) Requires Additional Training – End User (MAJCOMS) Incur Additional Expense for Training and Process – Data Processor (NGA) Requires Additional Training / Process Maintenance • What are the Funding Impacts? – Sustainment/Growth will Require Additional Evaluation (Dollars / Manning) TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 20

Mr. Ed Rosado – AMC A 58 S Ogden Air Logistics Center Innovation and Excellence • I will now turn the remainder of my time over to Mr. Ed Rosado from AMC for his portion of the briefing. TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 21

Questions Ogden Air Logistics Center Innovation and Excellence Help Desk: 1 -800 -SSFX COM 800 -7739 / DSN 777 -6538 Email: mpssfa@hill. af. mil Web: www. mpssf. hill. af. mil Bruce Weaver OO-ALC/LHM (TYBRIN) DSN: 586 -0947 COM: 801 - 586 -0947 Email: bruce. weaver@hill. af. mil TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 22

Software Investigation Ogden Air Logistics Center Innovation and Excellence • This is a Flow Chart depicting a Software Investigation TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 24

Hardware/Avionics Investigation Ogden Air Logistics Center Innovation and Excellence • This is a Flow Chart depicting a Hardware/Avionics Investigation TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 26

GATM “Standards” Ogden Air Logistics Center Innovation and Excellence • Documents Produced by Radio Technical Commission for Aeronautics (RTCA, Inc. ) provide Guidance – DO-200 A “…represents a consensus…does not, in itself, have any authority over organizations…” (1. 2) – DO-200 A “The ultimate responsibility of ensuring that data meets the quality for its intended application rests with the enduser of that data. ” (1. 4) – DO-200 A “Aeronautical data end-users are typically aircraft operators, airline planning departments, air traffic service providers, flight simulation providers, airframe manufacturers, systems integrators, and regulatory authorities. ” (1. 5. 4. 6) Back TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 © 1998, RTCA, Inc. 29

GATM “Standards” Ogden Air Logistics Center • Where the SSF “Fits” in the Process Innovation and Excellence – Typical Flow of Aeronautical Navigation Data Figure 1 -1, DO-200 A Honeywell, Collins, etc. NGA Aircrew Planner Developers - PFPS, A/W/E, etc. TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 © 1998, RTCA, Inc. Back 30

GATM “Standards” Ogden Air Logistics Center Innovation and Excellence • Requirements – 2. 3 Defining Data Quality Requirements • 2. 3. 3 User • 2. 3. 4 Supplier/Processor TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 © 1998, RTCA, Inc. Back 31

GATM “Standards” Ogden Air Logistics Center Innovation and Excellence • Requirements – 2. 5 Quality Management TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 © 1998, RTCA, Inc. Back 32

GATM “Standards” Ogden Air Logistics Center Innovation and Excellence • 3 Compliance – 3. 2 Audit Objectives Back. E TYBRIN© 2003 Government Rights under Contract #F 42600 -01 -D-0027 © 1998, RTCA, Inc. 34