Objective s bring every citizen, school, • business and administration on-line - quickly • create a digitally literate and entrepreneurial Europe • ensure an inclusive information society 11
How? • address key areas of action at European level can make a difference • collaborative efforts by Member States, Commission and private sector • 10 key areas selected for action 12
Action 1. European youth into the digital age 2. Cheaper Internet access 3. Accelerating e-commerce 4. Fast Internet for researchers and students 5. Smart cards for secure electronic access 13
Action 6. Risk capital for high-tech SMEs 7. e. Participation for the disabled 8. Healthcare online 9. Intelligent transport 10. Government online 14
e-Government in the Environment Sector European Environment Agency
Government Online Priorities • Ensure easy access to at least four essential types of public data in Europe. – Define the pilot areas • Ensure consultation and feedback via the Internet on major political initiatives. • Ensure that citizens have electronic access to basic interactions. European Environment Agency
Reporting Burden • Each year, each member state has to provide 37, 000 figures to various international environmental reporting systems, essentially answering that many questions. • Only 17% of these figures are related to evaluating the effectiveness of any particular EU policy. • There are 57 sectoral committees in the environment sector alone. • Most of them have developed their own data collection and applications. European Environment Agency
Currently: Ad-hoc Overlapping Data Exchange on Email, Floppy, Fax, Letter The Public and Decision-Makers Euro. Stat EC DG EEA OECD UNEP ETC DG NRC NFP and other National Authorities European Environment Agency
2001: From Data Exchange to Information Provision The Public and Decision-Makers Euro. Stat EC DG DG EEA OECD UNEP ETC EIONET Server NRC NFP and other National Authorities European Environment Agency
Transparency: Vertical Portals for Known User Communities European Environment Agency
EIONET Links with Other Networks European Community Clearing. House Mechanism under the Convention on Biological Diversity is hosted on EIONET European Environment Agency
Lessons Learnt in e-Community Building European Environment Agency
General Success Factors in Network Building • It is easy to start a network, but difficult to keep alive • Build the organisation and technology hand in hand: Managers must understand technology and technologists must listen to users • Understand users' contraints • Respect rights of data custodians • Provide opportunity -- the IS lives by opportunity • Then, persistence European Environment Agency
Building Institutions • Network organisations can not be managed – but they can be led • Network organisations are normally based on voluntary cooperation – motivated by opportunity • By nature, network organisations are slow – a top down drive difficult to create • The traditional approach for defining user needs first and then finding technological solutions does not normally work • Demonstration, interaction, and iteration works • Spread of best practice works, make the best the norm • Providing a political forum works European Environment Agency
Building Network Infrastructure • Model the organisational network in technological infrastructure – ownership • Build services that provide opportunity • Learn how to build on each others' work • Build infrastucture – open interfaces • Build gateways – navigate by metainformation • Allow contributions – build dialogue and platform for opportunity • Personalise and integrate • Don't build applications – build infrastructure European Environment Agency
Building Content Value Chains for Communities • Information society consists of communities (i. e. , networks of people and organisations) • Content can not be the same for all • We have tried mass personalisation: How to define Special Interest Groups without excessive fragmentation? What is the critical mass? • Personalisation via community portals • Involve content publishing expertise in all teams • Avoid information overload • Key in value chain: From information exchange to information provision • When is information sustainable? European Environment Agency
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