NTT Com Thailand How NTT Services Improve Your

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NTT Com Thailand How NTT Services Improve Your Business? May 17, 2013 Prasong R. prasong@ntt. co. th www. ntt. com © NTT Communications 1

NTT Group Family 100% ■Local Telco 100% 66. 6% 54. 2% ■Mobile ■System Integration ■ International/domestic long distance services ■ IP services (IP Backbone, IP-VPN, i. DC, ISP) ■ Systems integration NTT group in Thailand Mobile Innovation DOCOMO Inter. Touch Dimension Data Emerio (Thailand) NTT America 100% subsidiaries NTT do Brazil VERIO Inter. Touch NTT Europe NTT E Online NTT MCL NTT Com (Thailand) NTT Com India NTT Com Russia www. ntt. com NTT MSC NTT Singapore NTT Indonesia NTT Australia NTT Com China NTT Com Asia PLDT BNTE SNTE GDS © NTT Communications HKNet NTT CA (Guangzhou) NTT Com (Vietnam) partners Star. Hub NTT DATA (Thailand) NTT Com Philippines NTT Taiwan NTT Korea 2

NTT in Fortune Global 500 Rank 29 Rank 32 Rank 50 Rank 81 Rank 82 Rank 220 Rank 253 www. ntt. com © NTT Communications 3 3

Telecom Asia Awards 2013 Results Best Asian Telecom Carrier Best Cloud-Based Service NTT Com was named Best Asian Telecom Carrier, the top prize at Telecom Asia Awards 2013, based on high evaluations of its innovation, financial performance, market leadership and socially responsible activities. The Best Cloud-Based Service prize recognizes the NTT Com cloud service’s outstanding performance, high user evaluation and application of advanced technology. NTT Com launched the world’s first enterprise cloud service to deploy network virtualization technology, earning the company especially high marks for innovation. Past achievements of NTT Communications - Telecom Asia Awards 2011 : Best International Wholesale Carrier - Telecom Asia Awards 2008: Best Wholesaler Carrier - Telecom Asia Awards 2005: Best Asian Telecom Carrier - WCA 2005: Best Customer Care - WCA 2004: Best Global Carrier, Best New Service (for IPv 6/IPv 4 dual service) www. ntt. com © NTT Communications 4 4

One Stop Shop – Global ICT Solution Provider Towards “Global Total ICT Solution Provider” by Iaa. S＋group companies / partners “Saa. S = Solution as a Service” Provider Application Managed Solution IT Outsource Group companies Global Total ICT Solution Provider Security UCaa. S Arcstar Unified Communication Service Hosting DC Global Saa. S (“Solution as a Service”) Provider Iaa. S （Components of NTT’s Infrastructure） Network www. ntt. com © NTT Communications 5

NTT Com Thailand Summary NTT Communications (Thailand) Co. , Ltd. Offices 1. Bangkok Office （Bangkok） 2. Amata Nakorn Office （Amata Nakorn Industrial Estate） 3. Ayuttaya Office　　（Rojana Industrial Estate） 4. Datacenter＋NW Operation Center　（Bangkok） 5. Phnom Penh Branch （Cambodia） 6. Vientiane Office （Lao） 7. Yangon Office （Myanmar）　**Launch within 2012 Staffs 230 Staffs （As of August 2011) Clients 500 Companies (Japanese & Multinational Companies) Offices in Thailand From Bangkok Office（By car) Ayuttaya Office Bangkok Office ・Datacenter 30 mins ・Amata Nakorn Office ・Ayuttaya Office 50 mins 70 mins Datacenter Established Year 1993~ President Tsuyoshi Kawashima [ Main Services ] • Arcstar • Global IP Network • Digipath (ISP) • Data Center • Domestic Network • Enterprise Cloud Services • System Integration (SI) • Network Integration (NI) Amata Nakorn Office www. ntt. com © NTT Communications 6

Business Expansions from Thailand to GMS 2011. 10 Office Open Within 2012 Office Open Vientiane GDS (DC) Hanoi Yangon 2010. 7 Office Open Bangkok Phnom Penh Ho-Chi-Minh Great Mekong Sub-Region： An idea of unified economic zone formed by Thailand, Cambodia, Laos, Myanmar, Vietnam, and the Yunnan Province of China. The Economic Corridor Developments have strengthen ties between the countries. www. ntt. com Thailand +1： 7, 000 Japanese Companies in Thailand consider Cambodia, Laos and Myanmar as the next market. © NTT Communications 7

NTTCom(Thailand) Service Image Digipath Internet NTTCom(Thailand)　 Data Center On Promises Private Cloud Collocation Enterprise Cloud Global IP Network NTTCom Other service System Integration Mail hosting Network Integration Maintenance Application Integration monitoring NTTCom Data Center Worldwide Global Network Data Center Cloud Platform Arcstar Thai Domestic MPLS/Metro Ethernet Customer’s site System Integration Domestic Networks www. ntt. com Copyright © 2011 NTT Communications Corporation. All Rights Reserved. © NTT Communications 8 8

Arcstar Services www. ntt. com © NTT Communications 9

Global Private Network Service “Arcstar” Arcstar™ Global Private Network www. ntt. com © NTT Communications 10 10

Today’s Requirements towards Network Services Network is “Must” to Connect “Seamlessly” to Cloud Environment where information and applications reside: Problems for Multi-national companies Service quality differs by country and the most suitable network needs to be designed by country. Requirements for network Requirement 1：Simplicity Simplify network design process and shorten lead time to implement network High network availability needs to be assured for connecting to Cloud to secure business continuity Requirement 2：Reliability Ensure network reliability by auto-rerouting and redundant backbone Shortage of IT resources familiar with local ICT environments in overseas offices Requirement 3：Easy operation Single contact point and one-stop operation Easy to manage network by customer portal Integrated and seamless voice communication is required as well as network. Requirement 4：Scalability Realize same work environment all over the world by Unified communication service Copyright © 2012 NTT Communications Co. , Ltd. All Rights Reserved. www. ntt. com © NTT Communications 11

Reference: Universal ONE (Service Features Overview) Arcstar Unified Communications as a Service NTT Com Operation Center *Language: Japanese and English Arcstar Universal One Four grades of service meet customers’ various requirements for quality and cost Redundant access lines secure reliable connectivity to cloud services Cloud-optimized network NTT Communications Customer Portal Premium Business Economy Grade EMEA APAC ※ EMEA：Europe, the Middle East and Africa ※ APAC：Asia-Pacific Light Grade America (Japan included) integrated with NTT Com’s Biz. CITY cloud-based applications and Arcstar UCaa. S for seamless communication. Global one-stop total operation include ordering and maintenance available in English as well as Japanese through a dedicated web portal. Highly reliable network reaching 159 countries with one-stop operation www. ntt. com © NTT Communications 12

Strong Asia-Pacific Footprint NTT Com China (Beijing) BNTE (Beijing) NTT Com Rep Office China Telecom CU CPC net NTT Com Affiliates & Rep. Office Partial Ownership Partner Carrier POP NTT Com China (Dalian) BNTE (Dalian) NTT Korea Telecom Operation Center NTT Communications Corporation NTT Com China (Tianjing) NTT Com India (New Delhi) Tata Communications SNTE (Suzhou) NTT Com Asia (Guangzhou) NTT Com India (Mumbai) NTT Com India (Bangalore) NTTCom India (Chennai ) NTT Com China (Shanghai） SNTE (Shanghai) NTT Com Rep Office NTT Taiwan CHT-I NTT Com Asia (Hong Kong) HK Net NTTCom Philippines (Manila） PLDT NTT Communications Vietnam (Hanoi) NTT Com Thailand CAT, Jastel NTT MSC (Kuala Lumpur) Telekom Malaysia NTT Communications Vietnam (Ho Chi Minh) VDC PT. NTT Indonesia INDOSAT NTT Singapore Star. Hub www. ntt. com NTT Australia © NTT Communications Melbourne Sydney 13 13

24 x 7 x 365 supporting by NOC Arcstar emphasizes customer satisfaction. The Network Operation Center (NOC) monitors the entire network 24 hours a day, 365 days a year. Moreover, Arcstar provides perfect backup for outages. - monitors and maintains customers’ networks from one end to the other (from customer’s equipment to the node-to-node circuit) - switches the cable to a backup route as soon as an outage occurs - provides on-site maintenance services through local Arcstar group carriers Node-to-Node Circuit (Backup Route) Thailand Customer Premise Terminal Switch On-site maintenance NTT Com Thailand www. ntt. com Immediate switch Remote Monitoring On-site maintenance command Immediate switch Global IP-VPN (MPLS) Node DSU (Backup Route) Remote Monitoring Node Remote Monitoring Network Operation Center (NOC) © NTT Communications DSU Remote Monitoring On-site maintenance command Japan Customer Premise Switch Terminal On-site maintenance NTT Com Japan 14

One-Stop Service NTT Communications provide one-stop service worldwide. One-stop network ・Application integrate （Voice・Video・Data etc）・Domestic‐International seamless IP-VPN One-stop billing ・Single Billing or separate Billing ・Multiple currencies of payment One-stop maintenance One-stop shopping One-stop solution ・Security（FW/VPN/IDS, etc）・Monitor and operate including NW equipment/server ・Web Monitoring report ・Service order, contract ・Global account team ・Maintenance ・Operating ・Help Desk ・Trouble ticketing # Customer can choose their suitable contract, and billing flow as one-stop, or separate case also. www. ntt. com © NTT Communications 15

Arcstar IP-VPN Service Coverage NTT Communications’ IP-VPN Covers 159 countries/areas Asia China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, Bangladesh, Brunei, Cambodia, Laos, Macau, Mongolia, Nepal, Pakistan, Sri Lanka Oceania Australia, Cook Islands, Fiji, French Polynesia, New Caledonia, New Zealand, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Vanuatu, Antarctica Africa Algeria, Benin, Botswana, Burkina Faso, Cameroon, Central African Republic, Chad, Congo, Cote d'Ivoire, Egypt, Ethiopia, Gabon, Gambia, Ghana, Kenya, Liberia, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Nigeria, Reunion, Senegal, South Africa, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe www. ntt. com America United States, Brazil, Argentine, Bahamas, Barbados, Belize, Bolivia, Chile, Colombia, Costa Rica, Dominican, Ecuador, El Salvador, French Guyana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Trinidad and Tobago, , Uruguay, Venezuela, Canada, Europe France, Germany, Italy, Netherlands, United Kingdom, Albania, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, Georgia, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Middle East & the rest United Arab Emirates, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Syrian, Turkey, Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Uzbekistan © NTT Communications 16 16

Global IP Services www. ntt. com © NTT Communications 17

Only Global Tier-1 Provider in Asia Wholesale ISP Ranking Global Asia Worldwide No. 2 North America www. ntt. com Source: Renesys Corporation Ｊａｎ 2013 Asia No. 1 Europe © NTT Communications Page 18 18

Top 10 Asian IP Transit Providers www. ntt. com © NTT Communications 19

Global IP Network www. ntt. com © NTT Communications 20

ISP Services www. ntt. com © NTT Communications 21

NTT Com Thailand Internet Service Digi-Path is a high-quality and reliable Internet service for corporate customers, Which offer unlimited access at speeds starting from 1 Mbps Digi-Path are authorized as “Type-1” ISP by National Telecommunications Committee, Thailand Japan Direct • Fastest Internet Access via NTT’s Global IP Transit (Digi-Path Premier) Multi-Language • Thai / English / Japanese are available Enterprise Class Service • Corporate User only www. ntt. com © NTT Communications 22 22

Digi-Path (Better Routes to Japan) www. ntt. com © NTT Communications 23 23

Stability towards Disaster Via Other Local ISPs Taiwan Eq 2007 Sep 7 1 　Recovery Time Other : NTT. net: 1 almost 4 -5 days almost 2 days 3 2 2 Week 36 Week 37 Week 38 Stableness after trouble Other : Fluctuation range is wide NTT. net : Stable Via NTT’s backbone 3 1 2 Week 36 www. ntt. com Week 37 3 Recent average latency Other : 300 m sec NTT. net : 120 m sec Week 38 © NTT Communications 24 24

Data Center Services www. ntt. com © NTT Communications 25

Thailand i. DC Location Overview ・Facility Designed and Built to Enable World Class Data Center Service ・“Carrier free” DC to Offer Flexible Choice of Network Providers ・Dedicated Secured Space in DC to Meet Security Requirements ・NTT Origin Operation to Warrant Service Quality Nation Tower Bangna ・ 10 Km From New Bangkok International Airport 　　(Suvarnabhumi) ・Located 20 km. from CBD (Silom) 　CBD (SILOM AREA) Thailand Bangna DC Map source: Google © NTT Communications Copyright © 2011 NTT Communications Co. , Ltd. All Rights Reserved. www. ntt. com 26

NTT i. DC: Co-location & Hosting Service DC / Co-location Full-scale preparations for power outage and fire disaster. Green data center equipped with efficient cooling facilities. Security system installing the latest authentication methods. 24 ⁄ 7 operation and maintenance system System redundancy in power supply, air conditioning and network. Stable network achieved by using backbones and access lines from multiple carriers Quality is certified by NTT Communications Data Center standards www. ntt. com © NTT Communications 27 27

NTT i. DC: Co-location & Hosting Service Operation & Management CCTV surveillance camera installed in common areas, such as entrance lobby, corridors and every row in the colocation area q 24 hours non-stop recording q Keep CCTV record log for 30 days 24 x 7 resident security guard locates in the building Access Policy Bio-matrix Access System “Palm Vein” q Thailand’s first implementation of biometric palm vain authentication access system with high accuracy. Only authorized representatives are granted access into data center, as recorded in “Data Center Authorized User Registration” Fire Prevention & Alarm FM 200 Gas Based Suppression System for the primary protection Intelligent Smoke Detector installed both at the ceiling and underneath the floor VIEW (Very Intelligent Early Warning) Fire Detector System www. ntt. com © NTT Communications 28 28

i. DC Specification Performance Standards Tier IV System Component Redundancy Minimum of UPS: 2 N N+1 Generator set: N+2 Precision Air-con: N+2 UPS: 2 N Generator set: N+1 Precision Air-con: N+1 Initial Build-out gross watts/ sq ft. 50 -80 100 watts /sq ft. 55 watts /sq ft. Ultimate gross-watts / sq ft. 150+ 160 watts /sq ft. 110 watts / sq ft. Raised floor height 30 -36 inch 32 inch (80 cm) 24 -30 inch (50 cm) Floor loading pound / sq ft. 150+ 440 pound/sq ft. or 2, 000 kg/sqm 300 pound/sq ft. or 1, 500 kg/sqm Distribution Path (Electricity system) 2 Active 2 Simultaneously Active 2 N Site Availability (SLA) 99. 99% 99. 95% Performance Standards Bangna DC 2 nd Floor Bangna DC 3 rd Floor Humidity / Temperature monitored at every row Yes No (2 -point) Pre-action Dry Sprinkler Yes No Full Rack Specification 47 U 42 U www. ntt. com Bangna DC 2 nd Floor © NTT Communications Bangna DC 3 rd Floor 29 29

NTT i. DC: Key highlights Benefits Facility Designed and Built to Enable World Class Data Center Service - Ready equipped fully duplicated power distribution / generator / UPS - Fully utilized live load on DC floor (2, 000 Kg per sqm. ) - Ready equipped air conditioning / fire detection / fire prevention system “Carrier free” DC to Offer Flexible Choice of Network Providers - UIH / CAT / True / Symphony / TOT / SBN are ready for leased circuit - NTTCT’s Premium Internet Service “Digi-Path”: Internet Connectivity service is available - Direct connection to “Arcstar” from global IP-VPN connection node inside DC Dedicated Secured Space in DC to Meet Security Requirements - Un-seeable private area - “Palm Vein” door access control system NTT Operation to Warrant Service Quality - 24 -hour stationed engineers - Multi-language Thai/English/Japanese support - Proactive network monitoring is available www. ntt. com © NTT Communications 30 30

Domestic Network Services Internet ISP NOC (Monitoring) NTTCT Data Center NTTCT NOC HQ Carrier B MPLS Carrier A MPLS Branch C Branch A Branch B HQ Branch C • Self Monitoring : Lots of workload • HQ as a center : Single point of failure • Single Access Line : High possibility to fail www. ntt. com Branch A Branch B Branch C • NTTCT NOC will monitor, create report. • NTTCT DC as a center : High reliability • Dual Access Lines © NTT Communications 33

Main Features of Enterprise Cloud resource (1)Flexible resource building according to your needs Provide by following form Example of customer’s system Network Connection VPN Per Bandwidth Internet Web/Mail/DNS Internet VPN Network Resource Per Resource v. Firewall (2)Cost Optimization through minimal resource contract and Pay-per-use Invoicing (minute base) v. Load Balancer Computer Resource Per Computer Resource CPU Memory HDD CPU: 1 GHz unit Memory：１ GB unit HDD : 50 GB unit File Server Shared server Internal system (5)High Quality Service Platform Customer Portal (3)Direct Connection to VPN www. ntt. com (4)Flexible Service Management through Customer Portal © NTT Communications (6)Global Solutions 35

Global Solutions Enterprise Cloud expanded service to 8 countries/9 locations. 　-　June/2012: Japan and Hong Kong - February/2013: US(2 Data Centers), UK, and Singapore 　-　March/2013: Malaysia, Thailand Australia UK Feb/2013 Thailand Mar/2013 Feb/2013 ★ US(West coast) Feb /2013 ★ US(East coast) HK Japa n Singapore Feb/2013 Malaysia Mar/2013 Australia ★ Mar/2013 Currently (Jan 2013) scheduled www. ntt. com 36 © NTT Communications 36

System Integration & Network Integration Service Main Component IT and Telecom system integration • LAN/WAN System including Multi-Carriers Domestic Networks. • Personal Computer and Software • Server Hardware and Software • Office IT Equipment (Printer & Scanner) • Video/Voice Conference System • PBX and telephone system Security System integration • Anti-Virus System • Log management and access control system • Monitoring IP Camera Maintenance Service • Onsite and telephone support • Preventive maintenance LAN/WAN System Global NW Router PC & Software Printer Server Video Conference IP Camera Internet Firewall LAN Switch www. ntt. com © NTT Communications 38 38

Thank you very much Prasong R. Senior Director Tel : +66 -2 -236 -7227 Ext. 3333 Direct Line : +66 -2 -637 -6111 Email : prasong@ntt. co. th www. ntt. com © NTT Communications 40