NI DSD Visit Alex Mc Guire Executive

NI DSD Visit – Alex Mc. Guire Executive Director of Property 2 July 2013 Wheatley Housing Group – Who we are 1

Our Group WHEATLEY ENTERPRISES FUNDING LTD INNOVATIONS 2

GHA / Circa 45, 000 properties /Record / tenant satisfaction – 87% Ethos of direct tenants involvement and influence -3 Area Committees with £ 1. 5 m Area Fund for local projects - Network of LHOs - RTOs / Culture of excellence: - Ii. P Gold accreditation - CSE accredited - EFQM – 5 Star for Excellence - Care Commission maximum 6 star rating 3

£ 1. 2 b investment across Glasgow to make homes warmer, safer and drier: -additional £ 900 m into Glasgow economy & 4, 337 jobs created since transfer 4

GHA /Focus now on improving environment and delivering ‘Better Lives’ via projects such as - Bursary Programme (xx bursaries to date) - Glasgow Gold - Wider Action – Silver Deal, Award winning apprentice programme /Current major projects: - Community Improvement Partnership - Transformational Regeneration Areas - Housing Options - Digital Inclusion Investment complete, focus on Better Lives 5

Cleaner, greener, safer communities Environmental Gold Standard Enforcement Officers Innovative Community Improvement Partnership Glasgow House – Innovative design 6

Better Lives Award winning apprentiship programme Bursaries for tenants Wider Action 7 Services designed at point of delivery, empowering tenants

Cube / Circa 3, 300 properties /Operates in 8 Local Authority Areas /Set up in 1990 for Scottish Homes stock transfer in Glasgow and West Dumbarton / Joined the group in 2012 8

Innovation at Cube • new state-of-the-art district heating and hot water system in Cube's Wyndford Estate in Maryhill, Glasgow • system provides low cost, environmentally-friendly energy and is part of a £ 27 million regeneration of the Cube Housing Association homes and surrounding estate • Nationally recognised – Prince Charles & Energy and Climate Change Select Committee visit 9

Your Place Property Management Part of the Wheatley Group 10

Your. Place Property Management Scotland’s ‘feel good Factor’ Over 24, 500 customers Common Repairs team Class leading customer satisfaction 11

Your. Place Property Management Letting & Management • In-house capacity, including Marketing, Legal etc. • Access to Group services and contractors • Informed new legislation 12

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Lowther Homes • Fully owned subsidiary, with a separate Board • Full and mid market rented stock across Glasgow and beyond - 234 full market - 184 mid market • Profits ‘Gift Aided’ within the group 14

A growing group § As a group, we have plans to continue to grow: - WLHP partnership - Loretto Housing and Care partnership - Focus on the central belt in Scotland, partnerships and asset growth 15

Wheatley Group Geographical Footprint 16