Скачать презентацию NBX V 3000 IP Telephony Solution We re Changing Скачать презентацию NBX V 3000 IP Telephony Solution We re Changing

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NBX V 3000 IP Telephony Solution We’re Changing the Way Business Communicates. 3 Com NBX V 3000 IP Telephony Solution We’re Changing the Way Business Communicates. 3 Com Confidential

Why IP Telephony Now? IP PBX Sales > PBX Sales in 2004/5 IP Telephony Why IP Telephony Now? IP PBX Sales > PBX Sales in 2004/5 IP Telephony Reaching Inflection Point LAN Telephony Adoption (Average of Analysts) United States Line Shipments 3 Com Confidential 1

Traditional Solution -- PBX • 2 cabling plants--66 block distribution • Separate v-mail with Traditional Solution -- PBX • 2 cabling plants--66 block distribution • Separate v-mail with separate management • Difficult programming • No call detail reports • Limited connectivity for 3 rd party applications • Expensive upgrades Is this a platform for the future? 3 Com Confidential 2

Anatomy of an Application Traditional PBX Vs. NBX Traditional PBX Analog or Digital Station Anatomy of an Application Traditional PBX Vs. NBX Traditional PBX Analog or Digital Station Ports or T 1 Channels Physical per port connection CTI Boards Dialogic, NMS, Brooktrout, etc. Application Server Application O/S Device Driver Value Proposition • Open Platform • Scaleable • Higher Reliability • Integrated • Lower Cost 3 Com Confidential • Mobile 3

NBX V 3000 Overview • Key Attributes – – – – Cost-effective IP telephony NBX V 3000 Overview • Key Attributes – – – – Cost-effective IP telephony solution 1 U height 4 analog FXO ports built-in 1 analog FXS port built-in Single power supply and hard disk 15 business phone licenses included Supports up to 1, 500 devices Supports up to 720 PSTN lines • Standard Applications include: – 4 ports / 400 hours Auto Attendant / Voicemail WAN • Expandable to 72 ports – – – PSTN Call Detail Recording (CDR) Email integration Auto Discovery / Relocation CTI-Computer Telephony Integration System Administration 3 Com Confidential 4

Better Applications Equal Better Business Built-in Voice Mail Call Detail Reporting pc. Xset CTI Better Applications Equal Better Business Built-in Voice Mail Call Detail Reporting pc. Xset CTI • Leverage applications to give your company a competitive advantage • Applications can have a substantial return on investment • Applications can help reduce your total cost of operations 3 Com Confidential 5

NBX Built-in Applications Browser Based Mgmt Unified Voice / E-mail CTI Off-Site Notification Call NBX Built-in Applications Browser Based Mgmt Unified Voice / E-mail CTI Off-Site Notification Call Detail Reporting pc. Xset Soft-phone (1 free) 3 Com Confidential 6

NBX 6. 0 NBX Basic ACD • Description – Built-in ACD solution provides: – NBX 6. 0 NBX Basic ACD • Description – Built-in ACD solution provides: – Linear, Circular, Most Idle Agent call routing algorithms – Delayed Announcements – ACD Agent List & Agent Workgroups – ACD Reports (CDR) – ACD Group & ACD Agent Data – Time Stamp based queuing of calls waiting for a hunt group member ACD Groups Listing • Deployment Considerations – 2 agents built-in for demos; 3 agent base keycode; N+ 1 agent keys thereafter • Positioning Tips – Competitive advantage as built-in service Vs. IP Office, 3300, Call Mgr. – Nice price/performance between built-in AA/HG & e. Xchange CC 3 Com Confidential 7

NBX Phone Portfolio 3100 Entry 3101 Basic IP 3000 Conference 3105 Attendant Console 3101 NBX Phone Portfolio 3100 Entry 3101 Basic IP 3000 Conference 3105 Attendant Console 3101 -Spk Basic 3106 C Cordless 3102 Business 3103 Manager 3107 C Cordless pc. Xset Softphone Legacy Link – 16 -Port Analog NBX 1 -Port ATA NBX 4 -Port ATA 3 Com Confidential 8

3103 Manager Phone • Description – – – Large Display Phone Full Duplex Speakerphone 3103 Manager Phone • Description – – – Large Display Phone Full Duplex Speakerphone Headset jack built-in Large LCD Display Supports IEEE 802. 3 af Po. E Gigabit (Gb. E) LAN + PC Ports– first to market – Supports NBX protocol initially, SIP TBD timeframe – All new User Interface • Support to 12 System Appearances lines, has 3 configured by default and does not require them to be mapped to buttons. • At any given time a maximum of 3 calls are visible on the LCD. • Down arrow icon shows up on the LCD when the user has more than 3 calls. 3103 Manager 3 Com Confidential 9

3103 Manager Phone – User Interface 3 Com Confidential 10 3103 Manager Phone – User Interface 3 Com Confidential 10

3107 C Cordless Phone • Description – – 900 MHz Cordless IP Phone NBX 3107 C Cordless Phone • Description – – 900 MHz Cordless IP Phone NBX feature access & similar UI Multi-Line Access DTMF, hold, Xfer, feature, talk, channel and 4 mappable buttons – Remote Antenna Base • Strategic coverage • 1000 ft++ Range • Benefits – In-building Mobility Offer – Small form-factor for portability 3107 Cordless 3 Com Confidential 11

Administer The System and Manage Telephone Users Intuitive Browser Based Administration Call Reports to Administer The System and Manage Telephone Users Intuitive Browser Based Administration Call Reports to Manage Costs 3 Com Confidential 12

Case Studies 3 Com Confidential 13 Case Studies 3 Com Confidential 13

Ventura Unified Company Name Ventura Unified School District Employees/Nodes ¡ 1600 employees / 18, Ventura Unified Company Name Ventura Unified School District Employees/Nodes ¡ 1600 employees / 18, 000 students ¡ 27 campuses, 4 administration sites Location California, USA ¡ ¡ +1000 phones at 14 sites to date +3000 connected Ethernet devices Business Problem ¡ Legacy telephone equipment lacked a path for expansion and feature requirements ¡ Wanted: • A phone and one or more connected computers in each classroom • Structured cabling and a path for data, voice, and video in a single converged network • Feature-rich telephony features including automated attendant, voice mail, call detail reporting, off-site notification, vmail/email integration • Evolutionary and Ethernet-based • Flexible configuration, reliable operation, quick to install, simple Moves/Adds/Changes low cost of ownership 3 Com Confidential 14

Ventura Unified - Solution Benefits ¡ Automated attendants save considerable office “switchboard” time in Ventura Unified - Solution Benefits ¡ Automated attendants save considerable office “switchboard” time in the office ¡ Voice mail improves communication throughout the entire school community ¡ Attendant console, operator groups, COS, end-user feature management through web browser, vmail/email TAPI integration ¡ Moves/adds/changes are handled by regular IT staff. Browser management with. Net. Set ¡ Savings of $50, 000 -$100, 00 per site in architectural and construction costs for new sites Vendors Considered ¡ ¡ 3 Com Cisco Avaya Alcatel Why 3 Com ¡ Rapid implementation ¡ Feature rich ¡ Compatible with existing network infrastructure ¡ Compatible with existing networking skills ¡ Standards-based and evolutionary path ¡ Low acquisition cost, reasonable cost of ownership ¡ Leveraged with other 3 Com offerings 3 Com Confidential 15

Ventura Unified Ventura’s Metro Network • Single mode dark fiber provided through CATV franchise. Ventura Unified Ventura’s Metro Network • Single mode dark fiber provided through CATV franchise. • 75 public agency sites, 28 school sites 3 Com Confidential 16

Steris Corporation Company Name Steris Corporation Business Type Technologies to prevent contamination Employees/Nodes ¡ Steris Corporation Company Name Steris Corporation Business Type Technologies to prevent contamination Employees/Nodes ¡ 4, 500 Employees ¡ 47 Sites Worldwide ¡ ¡ 3, 000 Phones 2, 500 Computers 3 Com Confidential 17

Steris Corporation - Solution Benefits Business Problem ¡ Replace existing legacy PBX or key Steris Corporation - Solution Benefits Business Problem ¡ Replace existing legacy PBX or key systems in remote manufacturing facilities ¡ Age of systems, new facilities ¡ Reliable voice communications ¡ Integrating with mixed LAN vendors – primarily Cisco Vendors Considered ¡ 3 Com ¡ Cisco ¡ Avaya ¡ Nortel Solution Benefits and Why 3 Com ¡ Centralized administration of telephone system ¡ Reduced monthly PSTN costs ¡ Simplicity to configure ¡ Scalability for different office sizes ¡ Enabled us to take advantage of our AT&T SDN network for On Net calls. ¡ Ability to manage any of our 12 systems from any PC with IE ¡ Users where able to easily change their profiles using Net. Set. Reducing service calls for basic MAC work ¡ Ease of meeting AC power requirements with Ethernet Power Source 3 Com Confidential 18

3 Com IP Voice Customers 3 Com Confidential 19 3 Com IP Voice Customers 3 Com Confidential 19

3 Com Voice Market Experience • 1998 -1 st to market with IP-PBX • 3 Com Voice Market Experience • 1998 -1 st to market with IP-PBX • Over 16, 500 system deployments • Over 600, 000 phones shipped • Operates on 3 Com & 3 rd-party LAN/WAN infrastructure • 35+ industry awards and growing • #1 IP-PBX systems in 41 -400 line size* *Source – Info. Tech 1 QCY 04 3 Com Confidential 20