NBX V 3000 IP Telephony Solution We re Changing

NBX V 3000 IP Telephony Solution We’re Changing the Way Business Communicates. 3 Com Confidential

Why IP Telephony Now? IP PBX Sales > PBX Sales in 2004/5 IP Telephony Reaching Inflection Point LAN Telephony Adoption (Average of Analysts) United States Line Shipments 3 Com Confidential 1

Traditional Solution -- PBX • 2 cabling plants--66 block distribution • Separate v-mail with separate management • Difficult programming • No call detail reports • Limited connectivity for 3 rd party applications • Expensive upgrades Is this a platform for the future? 3 Com Confidential 2

Anatomy of an Application Traditional PBX Vs. NBX Traditional PBX Analog or Digital Station Ports or T 1 Channels Physical per port connection CTI Boards Dialogic, NMS, Brooktrout, etc. Application Server Application O/S Device Driver Value Proposition • Open Platform • Scaleable • Higher Reliability • Integrated • Lower Cost 3 Com Confidential • Mobile 3

NBX V 3000 Overview • Key Attributes – – – – Cost-effective IP telephony solution 1 U height 4 analog FXO ports built-in 1 analog FXS port built-in Single power supply and hard disk 15 business phone licenses included Supports up to 1, 500 devices Supports up to 720 PSTN lines • Standard Applications include: – 4 ports / 400 hours Auto Attendant / Voicemail WAN • Expandable to 72 ports – – – PSTN Call Detail Recording (CDR) Email integration Auto Discovery / Relocation CTI-Computer Telephony Integration System Administration 3 Com Confidential 4

Better Applications Equal Better Business Built-in Voice Mail Call Detail Reporting pc. Xset CTI • Leverage applications to give your company a competitive advantage • Applications can have a substantial return on investment • Applications can help reduce your total cost of operations 3 Com Confidential 5

NBX Built-in Applications Browser Based Mgmt Unified Voice / E-mail CTI Off-Site Notification Call Detail Reporting pc. Xset Soft-phone (1 free) 3 Com Confidential 6

NBX 6. 0 NBX Basic ACD • Description – Built-in ACD solution provides: – Linear, Circular, Most Idle Agent call routing algorithms – Delayed Announcements – ACD Agent List & Agent Workgroups – ACD Reports (CDR) – ACD Group & ACD Agent Data – Time Stamp based queuing of calls waiting for a hunt group member ACD Groups Listing • Deployment Considerations – 2 agents built-in for demos; 3 agent base keycode; N+ 1 agent keys thereafter • Positioning Tips – Competitive advantage as built-in service Vs. IP Office, 3300, Call Mgr. – Nice price/performance between built-in AA/HG & e. Xchange CC 3 Com Confidential 7

NBX Phone Portfolio 3100 Entry 3101 Basic IP 3000 Conference 3105 Attendant Console 3101 -Spk Basic 3106 C Cordless 3102 Business 3103 Manager 3107 C Cordless pc. Xset Softphone Legacy Link – 16 -Port Analog NBX 1 -Port ATA NBX 4 -Port ATA 3 Com Confidential 8

3103 Manager Phone • Description – – – Large Display Phone Full Duplex Speakerphone Headset jack built-in Large LCD Display Supports IEEE 802. 3 af Po. E Gigabit (Gb. E) LAN + PC Ports– first to market – Supports NBX protocol initially, SIP TBD timeframe – All new User Interface • Support to 12 System Appearances lines, has 3 configured by default and does not require them to be mapped to buttons. • At any given time a maximum of 3 calls are visible on the LCD. • Down arrow icon shows up on the LCD when the user has more than 3 calls. 3103 Manager 3 Com Confidential 9

3103 Manager Phone – User Interface 3 Com Confidential 10

3107 C Cordless Phone • Description – – 900 MHz Cordless IP Phone NBX feature access & similar UI Multi-Line Access DTMF, hold, Xfer, feature, talk, channel and 4 mappable buttons – Remote Antenna Base • Strategic coverage • 1000 ft++ Range • Benefits – In-building Mobility Offer – Small form-factor for portability 3107 Cordless 3 Com Confidential 11

Administer The System and Manage Telephone Users Intuitive Browser Based Administration Call Reports to Manage Costs 3 Com Confidential 12

Case Studies 3 Com Confidential 13

Ventura Unified Company Name Ventura Unified School District Employees/Nodes ¡ 1600 employees / 18, 000 students ¡ 27 campuses, 4 administration sites Location California, USA ¡ ¡ +1000 phones at 14 sites to date +3000 connected Ethernet devices Business Problem ¡ Legacy telephone equipment lacked a path for expansion and feature requirements ¡ Wanted: • A phone and one or more connected computers in each classroom • Structured cabling and a path for data, voice, and video in a single converged network • Feature-rich telephony features including automated attendant, voice mail, call detail reporting, off-site notification, vmail/email integration • Evolutionary and Ethernet-based • Flexible configuration, reliable operation, quick to install, simple Moves/Adds/Changes low cost of ownership 3 Com Confidential 14

Ventura Unified - Solution Benefits ¡ Automated attendants save considerable office “switchboard” time in the office ¡ Voice mail improves communication throughout the entire school community ¡ Attendant console, operator groups, COS, end-user feature management through web browser, vmail/email TAPI integration ¡ Moves/adds/changes are handled by regular IT staff. Browser management with. Net. Set ¡ Savings of $50, 000 -$100, 00 per site in architectural and construction costs for new sites Vendors Considered ¡ ¡ 3 Com Cisco Avaya Alcatel Why 3 Com ¡ Rapid implementation ¡ Feature rich ¡ Compatible with existing network infrastructure ¡ Compatible with existing networking skills ¡ Standards-based and evolutionary path ¡ Low acquisition cost, reasonable cost of ownership ¡ Leveraged with other 3 Com offerings 3 Com Confidential 15

Ventura Unified Ventura’s Metro Network • Single mode dark fiber provided through CATV franchise. • 75 public agency sites, 28 school sites 3 Com Confidential 16

Steris Corporation Company Name Steris Corporation Business Type Technologies to prevent contamination Employees/Nodes ¡ 4, 500 Employees ¡ 47 Sites Worldwide ¡ ¡ 3, 000 Phones 2, 500 Computers 3 Com Confidential 17

Steris Corporation - Solution Benefits Business Problem ¡ Replace existing legacy PBX or key systems in remote manufacturing facilities ¡ Age of systems, new facilities ¡ Reliable voice communications ¡ Integrating with mixed LAN vendors – primarily Cisco Vendors Considered ¡ 3 Com ¡ Cisco ¡ Avaya ¡ Nortel Solution Benefits and Why 3 Com ¡ Centralized administration of telephone system ¡ Reduced monthly PSTN costs ¡ Simplicity to configure ¡ Scalability for different office sizes ¡ Enabled us to take advantage of our AT&T SDN network for On Net calls. ¡ Ability to manage any of our 12 systems from any PC with IE ¡ Users where able to easily change their profiles using Net. Set. Reducing service calls for basic MAC work ¡ Ease of meeting AC power requirements with Ethernet Power Source 3 Com Confidential 18

3 Com IP Voice Customers 3 Com Confidential 19

3 Com Voice Market Experience • 1998 -1 st to market with IP-PBX • Over 16, 500 system deployments • Over 600, 000 phones shipped • Operates on 3 Com & 3 rd-party LAN/WAN infrastructure • 35+ industry awards and growing • #1 IP-PBX systems in 41 -400 line size* *Source – Info. Tech 1 QCY 04 3 Com Confidential 20