National Exemplar Project — Improving Information Sharing and

National Exemplar Project - Improving Information Sharing and Management John Curtis Project Manager

Overview • Background • What we are doing • Timescales • FAQ and Any questions

Project National Exemplar with shared national aims Workshops to define requirements and then testing of a range of Products A toolkit that outlines how to use and get most value from the tools made available Bradford Family coordination point Leicestershire Information Hub Greater Manchester CB, TFU Projects Barrier busting GMP, NHS Toolkit to support information Sharing and Information Management, including Case studies Dissemination of Best Practice supporting a holistic rollout

Products Elearning Toolkit • Over 20 products…. . What are they you ask? ? ? • Covering whole lifecycle. • Being tested and developed • Available via Knowledge Hub

Working with Greater Manchester Co mm Pro Pre dic uni tive ty B udg ets Liv jec Mo de e. B llin irth Da ta g Leg isla tive Iss ues t. C ove

• Large rent arrears • County Court Judgement • Benefits dependant • Family has poor diet • The children have a better relationship with their grandparents • Live in poorly maintained 3 bed Council house • Multiple calls to Council for repairs to property • Neighbour complaints about the condition of the house, noise, rubbish and vermin sightings at the property • £ 12 per week reduction in Housing and Council Tax Benefits to recoup overpaid benefits after receiving a caution for not declaring previous partners living at the property • Owes money to loan shark • Alcohol dependant • Suffers from anxiety and depression • Suspected victim of domestic abuse by Jason and in previous relationships • Mistrusts public services and worries she might lose her children • Unaware of support available • Ignores the advice from her GP • Poor literacy • Mobility problems • Often sleeps-in and unable to help the children get ready for school • Known to IAPT Service (ref-anxiety and depression) • Pregnant • In on/off relationship with father-to-be • Allows her boyfriend to stop over and • Drug user • Not registered with a GP • Regularly stops over and shares rooms with younger children use drugs in the home • Unemployed • No qualifications • Wanted to be a hairdresser but discouraged from working in case family loses benefits entitlement • Previous request for alternative accommodation turned down as low priority • Smoking large quantities of cannabis and becoming paranoid • Some evidence of early psychosis • Being referred to Adult Mental Health by GP • Frequently late for school • Often arrives at school inadequately clothed, hungry and dirty • Is on an ABC for anti-social behaviour • Regular truant from school • A permanent case for his exclusion is due soon • Drug dealer • In and out of prison • Regularly stops over and shares rooms with younger children • Regularly violates terms of his probation order and visits the property • Has Attention Deficit Disorder • Constantly placed in (ADD) • Frequently late for school • Often arrives at school inadequately clothed, hungry and dirty • Bullied at school about their appearance • Seen wandering around estate without appropriate shoes and clothing • Mental Health referral being sent to Child & Adolescent Mental Health Services front of television with little interaction from the rest of the family • Does not attend local Children’s Centre • Seen wandering around estate without appropriate shoes and clothing

Timescales Jan 2012 April 2012 Scope, governance, comms etc Local delivery plans produced July 2012 Draft tools, guidance, training content etc Oct 2012 June 2013 Dec 2012 Extra funding for dissemination activities Ongoing piloting, redrafting, roll-out Exemplar ends

Initial findings • Strong message confusion with guidance and legislation. • Don’t produce more guidance, just simplify and bring together to avoid mixed messages. • Citizen at the heart. Risk of not sharing. • There needs to be a shared MOU to support a more coordinated approach to Information Sharing. National and local strategies on Info Sharing • Strategic and operational buy in key. • Shared Purpose and value and incentives. • Legitimate Interest. Awaiting ICO feedback to question.

John L Curtis Project Manager, Improving Information Sharing and Management Exemplar Project John. Curtis@neweconomymanchester. com, 0161 237 4036 Improving Information Sharing and Management Jill Duffy Project Officer, Bradford Metropolitan District Council Jill. Duffy@bradford. gov. uk, 01274 437550 national exemplar project Anne Hopwood Project Officer, Greater Manchester Councils Anne. Hopwood@neweconomymanchester. com, 0161 237 4172 Nicola Underdown Project Officer, Leicestershire County Council nicola. underdown@leics. gov. uk, 0116 305 3394 https: //knowledgehub. local. gov. uk/group/ improvinginformationsharingandmanagementexemplarproject