My Portfolio Kathy Bearce 2005 Site Map

My Portfolio Kathy Bearce 2005

Site Map • Introduction • Work History/Details • Education • Skills • Internship • Project Samples • Volunteer Work • Letters of Recommendation

Introduction • I worked as an Office Assistant, an Office Support person, and an Office Manager. • I have taken classes at Spokane Falls Community College in Access, Excel, Microsoft Word, Microsoft Publisher, Quickbooks, and Power. Point. • I have maintained a 3. 84 grade point average, and will complete my program spring 2005. • I have experience doing data entry, filing, answering multiline phones, customer service, sorting/delivering mail, preparing mailings, drafting correspondence, scheduling deliveries, and operating office machines. • I also have the abilities to multi-task, meet deadlines, troubleshoot and I am a team player. Site Map - Work History –Work Details - Education – Skills – Internship – Project Samples – Volunteer Work – Letters of Recommendation

Work History Community Colleges of Spokane Falls Community College Northwest Bedding Ecocycle Composting N. W. Microfilm Prestige Cars School and College Relations/Recruitment Spokane, WA (509) 434 -5162 Office Assistant 2005 Spokane, WA (509) 244 -3000 Overlock Sewer / Flanger 07/2000— 10/2003 Spokane, WA (509) 326 -9128 Secretary / Lab Tech. 03/1996— 06/1998 Community Support Center Spokane, WA (509) 533 -3042 Office Assistant 2004— 2005 Spokane, WA Office Manager 06/1998— 08/1999 Spokane, WA (509) 467 -2804 Office Manager 01/1996— 03/1996 Site Map - Work Details – Education – Skills – Internship – Project Samples – Volunteer Work – Letters of Recommendation

Work History Details • I answered customer questions and handled complaints. • I maintained files, keeping them updated and in order. • I scheduled deliveries, making sure the driver had the directions to the delivery site and that he was staying on schedule. • I processed accounts receivable and accounts payable using Quick. Books. • I performed quality control in my production positions. • I maintained confidentiality when filming and processing clients’ documents (medical records, legal documents, etc. ) • I have done data entry using Microsoft programs. • I have drafted correspondence. Site Map - Work History – Education – Skills – Internship – Project Samples – Volunteer Work – Letters of Recommendation

Education • Everett High School Everett, WA General Business • Everett Community College Everett, WA High School Completion (High School Diploma) • Spokane Falls Community College Spokane, WA Office Assistant (Certificate) My college transcript Site Map – Introduction – Work History – Details – Skills – Internship – Project Samples – Volunteer Work – Letters of Recommendation

Skills • Multi-line phones • Keyboarding • Data entry • Outlook • Incoming/outgoing mail • Excel • Filing • Power. Point • Customer service • Access • Cash handling • Quick. Books • Scheduled deliveries • Graphics Presentations • Ordered supplies • Photoshop • Accounts receivable/payable • Microsoft Publisher Site Map – Introduction – Work History – Details – Education – Internship – Project Samples – Volunteer Work – Letters of Recommendation (60 wpm)

Internship I completed my Administrative Internship in the Administrative Office Systems Department at Spokane Falls Community College, Winter 2005. My advisor was Linda Roth, Department Chair and my supervisor was Lou Dunham, Instructor. This was an opportunity to use the office skills I acquired while attending SFCC. (Reflection of my Internship) Site Map – Introduction – Work History – Details – Education – Skills – Project Samples – Volunteer Work – Letters of Recommendation

Internship Reflection When I first met with Linda to talk about my internship, I was a little nervous because didn’t know where I would be working. When she said she wanted me to work with her and Lou, I was excited, yet at the same time I was apprehensive. I wasn’t sure if I could do the job to their expectations; I didn’t want to let them down. I wouldn’t trade this experience for anything! They made me feel confident and comfortable in my position. I was able to take the projects they gave me and complete them within the deadlines assigned to each one. There were many days that I felt overwhelmed by the things I needed to do, but I put those feelings aside and focused on the tasks at hand. Doing this internship has given me confidence in myself and made me aware that I can do any job I am given. Site Map – Introduction – Work History – Details – Education – Skills – Internship – Project Samples – Volunteer Work – Letters of Recommendation

Project Samples This is the mailing label I made for the Going Home Project in my Graphics Presentation class. They are being used by the organization. Percy Watkins, Community Advisor Spokane County Going Home Project 9832 N Nevada Spokane W 99218 Spokane County Going Home Project Percy Watkins Community Advisor 9832 N Nevada Spokane WA 99218 For more samples click here (509) 939 -4489 E-Mail: percyw@giin. org This is the business card I designed for the same organization. Spokane County Going Home Project PHONE (509) 939 -4489 9832 N. Nevada Spokane, WA 99218 And… this is the letterhead I designed, which they are also using! Fax (509) 465 -3032 Please note: The logo was provided by the organization. To see remarks regarding my work on these documents see recommendations (Linda Kraus-Perez) Site Map – Introduction – Work History – Details – Education – Skills – Internship – Reflection – Volunteer Work – Letters of Recommendation

Volunteer Work • Spokane County Library, Airway Heights Branch – Shelved returned books, assisted patrons, helped with story time, packaged books to return to other branches • Airway Heights Community Center, After School Program – Helped with activities for children ages 7 – 12. Assisted Head Start instructor when needed • Snohomish County Prosecuting Attorney’s Office, Everett WA – Assisted Secretaries with dockets, files, destruction of files, other miscellaneous office duties Site Map – Introduction – Work History – Details – Education – Skills – Internship – Reflection – Project Samples – Letters of Recommendation

Recommendations • Letter from Linda Kraus-Perez, Chair, Spokane County Going Home Strategic Planning Committee • Recommendation from Lou Dunham, SFCC Instructor • Recommendation Sandra Journey, Administrative Assistant, Community Colleges Spokane, School and College Relations/Recruitment Department Letters Site Map – Introduction – Work History – Details – Education – Skills – Internship – Reflection – Project Samples – Volunteer Work

Site Map Thank you for viewing my Portfolio. Kathy Bearce katiedid 462003@yahoo. com