MQA Peer Exchange October 12, 2004 Maintenance Efficiency & Cost Effectiveness Initiative Robert M. Peda, P. E. Director, Bureau of Maintenance & Operations, Penn. DOT
The Mission l Reduce Expenses through Improved Efficiency – l Continue to provide a seamless level of service to the public Lower Cost of Operations and Improve Efficiency – Redirect available funds and labor to improve roadways l l Proactive Management of Maintenance Programs – 2 Use more of the available funds to repair roads and bridges Lower the average of equipment to improve the efficiency of Department Force Work Redirection of labor hours gained from improved efficiency Measure, Measure! = High visibility of results = Accountability = Continuous Improvement
How does MECE “connect” with the Governor’s Initiatives for Penn. DOT? l Project Delivery l Economic Stimulus l l 3 Management and Productivity System Preservation Well maintained Highways and bridges are a key to the efficient and effective delivery of services and goods. The MECE Initiative
MECE Steering Committee Recommendations Total of 93 Recommendations l District Executive’s Selected Top 10 Priority Initiatives l Buy-in from Executive Management l Support of AFSCME l Current Focus on Top 10 l 4
Top 10 MECE Initiatives 1 - County Maintenance Measurement Tool (CMMT) 2 - Electronic Winter Materials Management Program 3 - Fleet Optimization Department & Rental Winter Trucks, Agility & Light Vehicles, Other Core Equipment 4 - Planning and Scheduling Budget & Resource Balancing Methodology, Maintenance Manual Chapter 3 Training 5678 - 5 Update the Managing Highway Maintenance Modules Assess and Improve the Current Maintenance Training Structure Develop a Training Program for Pavement Management Practices Develop and Provide Access to Summary Reports Used to Assess Performance and Efficiency 9 - Issue a Revised State Vehicle Assignment Policy 10 - Update and Issue Maintenance Staffing Guidelines and Develop a Model County Non-PMO Structure
Maintenance Efficiency & Cost Effectiveness Initiative M. E. County Maintenance Measurement Tool (CMMT) Today’s Discussion
MECE CMMT Objective To develop a County Maintenance Measurement Tool that will establish standard measurements and criteria for core maintenance business functions. 7
MECE History of PENNDOT Measures l l County Accreditation (1980’s) l 8 Redbook (1970’s to 1980’s) Highway Pride (1993 -96)
MECE Core Maintenance Functional Areas 9 1. Efficiency 2. Planning 3. Quality 4. Equipment 5. Winter Services 6. Safety 7. Materials Management 8. Customer Service 9. Environmental Quality
1. Efficiency (1 Measure) Maintenance Activity Cost Effectiveness l 10 To improve maintenance efficiency and cost effectiveness and identify best practices through comparative analysis.
2. Planning (3 Measures) Plan Adherence l To determine the degree of management control over production in the top ten maintenance activities by man-hours. Payroll QA l To measure the completion of the MORIS Highway Payroll as outlined in the Highway Foreman’s Manual. 11
3. Quality (3 Measures) Work Zone Traffic Control QA l Department Force work zones meet the minimum requirements established by regulation, policy, procedure and directive. Maintenance Activity QA l To assure that the quality of work performed in selected activities by Department Forces meet the minimum quality standards. 12
4. Equipment (3 Measures) Equipment Optimization l To ensure the effective and efficient utilization of all maintenance equipment. Equipment Preventive Maintenance QA l To assure that all applicable preventive maintenance policies are adhered to and that the Department’s fleet is properly maintained. County Maintenance Shop Efficiency l To measure the efficiency and cost effectiveness of the County Maintenance shop activities. 13
5. Winter Services (3 Measures) Operations Efficiency l To provide the correct level of service to achieve cost effectiveness through a winter materials management program. Training l To provide required winter services training for all County Maintenance field employees. Preparedness l To ensure that the County Maintenance Organization complete winter preparedness activities. 14
7. Safety (2 Measures) Correction and Management Personal Injuries l To identify and implement corrective actions that will lower the Department’s disabling Injuries. Preventable Fleet Accidents l To identify and implement corrective actions that will lower the Department’s fleet accidents. 15
7. Materials (1 Measure) Inventory Control l To assure that appropriate inventory levels and control measures are in place and adhered to. 16
8. Customer Service (1 Measure) Customer Service l To monitor the County Maintenance Organizations’ responsiveness to customergenerated concerns. 17
9. Environmental QA (1 Measure) Stockpile Quality Assurance Score l To maintain environmentally safe stockpile areas in compliance with applicable SEMP programs. 18
PROJECTED SAVINGS Efficiency l Over $4. 6 million Winter Material l Over $3. 0 Million Equipment l Over $5. 4 Million Material l Over $5. 9 Million 19
MECE Questions? 20
Скачать презентацию MQA Peer Exchange October 12 2004 Maintenance Efficiency
fc2c8b0864f401f79affefb9d04fefba.ppt