Motorola Energy Systems Group Information Technology Simple Common

Motorola Energy Systems Group Information Technology Simple, Common, Global Member Spotlight

Agenda Ø About Motorola ESG Ø Project Approach Ø Application Environment Ø Project Financials Ø Success Factors Ø Lessons Learned Information Technology Simple, Common, Global

ESG Product Portfolio Information Technology Simple, Common, Global The Energy System Power Source Power Conversion Energy Delivery Energy Storage Wall To Host Solution Provider Host Product

ESG Markets Mobile Phone Handsets Information Technology Simple, Common, Global Notebook Computers Two-way Radios Handheld Computers

ESG Points Of Presence Information Technology Simple, Common, Global China, Tianjin Mfg. & Design Atlanta, GA Design & Group HQ Ireland, Dublin Design China, Shanghai Design Malaysia, Penang Mfg. & Design Korea, Seoul Mfg. & Design

ESG Application Base ü Inventory ü Bill Of Material ü Engineering ü Purchasing ü Work In Process ü Order Entry / Mgmt Information Technology Simple, Common, Global ü MRP ü Accounts Payable ü Accounts Receivable ü General Ledger ü Fixed Assets

ESG e. Wings Project Approach Information Technology Simple, Common, Global

Project Driver Information Technology Simple, Common, Global Ø Vendor De-Support Of 10. 7 Release Announced Ø Evolving Standard Within Motorola ORACLE 11 i E-Business Suite EOL Looming For Current ESG Release Motorola Direction Simple, Common, Global

Project Driver Information Technology Simple, Common, Global Ø Single, Common, Global ESG-wide System Ø Increased Information Integration Ø Facilitate Process Commonality DUB LAW PEN CHN KOR ESG Worldwide

Project Scope Ø Information Technology Simple, Common, Global Definition Guidelines ü Low-Risk, Shortest Critical Path, “As Is” Approach ü Business Process Reengineering Post-Implementation ü Pursue Motorola Reuse and Collaboration Ø Key Inclusions ü Single-Instance, Multiple-Organization Architecture ü Global Chart of Accounts Transition ü Replacement Of Select Custom Extensions

Technical Approach Upgrade 10. 7 With Data Consolidation? Information Technology Simple, Common, Global Re-Install With Critical Data Conversion?

Project Team Structure Information Technology Simple, Common, Global Project Manager Hardware Architecture Management Committee Application Architecture Business Process Project Logistics Order To Cash Product Development Procure To Pay Interplant 1 PT Plan To Build Financial Close 18 PT 1 FT(3 Months) 8 PT 1 FT (3 Months) 1 PT

Project Timeline Q 2, 2002 Q 3, 2002 Information Technology Simple, Common, Global Q 4, 2002 Q 1, 2003 Q 2, 2003 Q 3, 2003 Project Planning Architecture & Development Process Mapping & CRP & System Test Live Dates Phase 1 - May 24, 2003 Phase 2 - Jul 26, 2003 Phase 3 - Sep 27, 2003

ESG e. Wings Project Application Environment Information Technology Simple, Common, Global

vironment . U. S Information Technology Simple, Common, Global G se ES ehou ar ta W Da Kor ea Ma lay C hi na sia

11 i Environment Information Technology Simple, Common, Global China Ireland Korea U. S. ESG 11 i Server/ DB (China) Malaysia ESG Data Warehouse (U. S. )

ESG Multi-Org Structure Chart of Accounts Customer Header Information Technology Simple, Common, Global Vendor Header ESG Global LV DB KO TJ PN PN USD SOB EUR SOB KRW SOB USD SOB MYR SOB ESG Global LE LV LE DB LE KO LE TJ LE PN LE ESG Global OU LV OU DB OU KO OU TJ OU PN OU ESG INV Master LV INV DB INV KO INV TJ INV PN INV

Hardware Environment Information Technology Simple, Common, Global Production Development Sun V 880 Sun E 350 4 x 900 MHz CPUs, 8 x 400 MHz CPUs, 12 GB Memory, Solaris 8 4 GB Memory, Solaris 8 300 GB Usable Storage 400 GB Usable Storage 11 i Production 11 i Development 11 i QA

3 rd Party Applications Information Technology Simple, Common, Global - Document Control Server Clear rbit - BPA / Gemini - Noetix Views - Brio Query Explorer, Brio On Demand, Brio Broadcast - System 9000 web. Meth ds - web. Methods Integration Platform / Active. Works - Hyperion Financial Management

Instance Progression Information Technology Simple, Common, Global Vision Demo May 2002 Proto-A Dev-A Set-Ups backed up and saved Conference Room Pilot Dev-B Dev-C Pit Strategy Prod-11 i April 2003

Cutover Highlights Ø 3 phase cutover: 2 sites every other month (lowest risk sites greatest risk sites). Ø Transition over weekend (Friday evening – Sunday morning) Ø Staggered support coverage to manage conversions Ø Scheduled key end-users to be on-site at validation points Ø 10. 7 environment left intact as fallback Ø Go / No Go decision meeting held Sunday morning Information Technology Simple, Common, Global

ESG e. Wings Project Financials Information Technology Simple, Common, Global

Project Costs Information Technology Simple, Common, Global

ESG e. Wings Project Success Factors Information Technology Simple, Common, Global

Success Factors Information Technology Simple, Common, Global Ø Have the Right People § § Understand the Business Empowered Decision Makers Skilled IT resources tightly coupled with functional counterparts Experienced DBAs worth their weight in gold! Ø Meticulous Management of Project § Parent project plan in place, and continuously refined § Project plan was “alive” and “real-time. ” Ø Software Development Process § Divided 11 i migration into manageable sub-projects § Managed sub-projects through existing process § High-level project plan tracked percent complete, not details

Success Factors Information Technology Simple, Common, Global Ø Central Document Repository § Project documents stored in central repository w/global visibility § Revision control enabled retrieval of older versions Ø Great Collaboration § Successful management of virtual collaboration § Limited face-to-face interaction to key touch-points in project Ø Implemented at Low Risk Sites First § Lower transactional volume § Enabled a progression to greater demands of larger manufacturing sites

Software Development Process Project Checklists hold documents and approvals through Software Development Life Cycle Information Technology Simple, Common, Global

11 i Home Page Information Technology Simple, Common, Global

On-line Issue Tracking Information Technology Simple, Common, Global

ESG e. Wings Project Lessons Learned Information Technology Simple, Common, Global

Lessons Learned Information Technology Simple, Common, Global Ø Oracle Application • When in doubt… check Meta. Link. • Run DB statistics frequently. • DBA training / hands-on experience critical up front. Ø Senior Management Buy-in / Support Essential ØThe Team • Build “the team. ” • Maintain “the team. ” ØConsider Culture and Environment • Documentation. • Training materials and delivery in native language. • Communication styles and team dynamics.

Lessons Learned ØCommunication and Awareness • Keep all Functional resources “in the loop. ” • Critical for remote team interaction. • Regular forums for various sub-teams. Ø Push for Data Cleanup Early • Ugly data makes for ugly conversion efforts. Ø Involve Finance in Setups Early • Default accounts scattered throughout system. Ø Celebrations/Recognition • Celebrate milestones/successes along the way. • Recognize key contributors along the way. Information Technology Simple, Common, Global