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MOSH – Workshop, 24 th November 2010 Hearing Protection Device, Selection Tool MOSH – Workshop, 24 th November 2010 Hearing Protection Device, Selection Tool

Agenda §Where we are §Salient Facts §MHSC Milestones §MOSH Adoption System §Value Case §Project Agenda §Where we are §Salient Facts §MHSC Milestones §MOSH Adoption System §Value Case §Project Team §Leadership Behavioural & Behavioural Communication §Training Requirements §Measuring Performance §Monitoring Program §Manage Roll Out §Conclusion 2

Where We Are South Africa Johannesburg Durban Cape Town 3 Where We Are South Africa Johannesburg Durban Cape Town 3

Where We Are Gauteng Randfontein 20 km Johannesburg 4 Where We Are Gauteng Randfontein 20 km Johannesburg 4

Where We Are Randfontein Cooke 1 Cooke 2 Cooke 3 Rand Uranium Neighbouring Mines Where We Are Randfontein Cooke 1 Cooke 2 Cooke 3 Rand Uranium Neighbouring Mines 5

Salient Facts §Cooke 1 shaft, Shaft Sinking started September 1971, Completed February 1973. §Cooke Salient Facts §Cooke 1 shaft, Shaft Sinking started September 1971, Completed February 1973. §Cooke 2 shaft, Shaft Sinking started January 1974, Completed March 1974. §Cooke Plant, Construction of the plant August 1976, Completed 1979. §Cooke 3 shaft, Shaft Sinking started August 1981, Completed October 1983. §Rand Uranium, November 2008 took over the Randfontein Operations from Harmony Gold, 6

MHSC Milestones §After December 2008, the hearing conservation program implemented by industry must ensure MHSC Milestones §After December 2008, the hearing conservation program implemented by industry must ensure that there is no deterioration in hearing greater than 10% amongst occupationally exposed individuals §By December 2013, the total noise emitted by all equipment installed in any workplace must not exceed a sound pressure level of 110 d. B(A) at any location in that workplace (includes individual pieces of equipment) 7

MOSH Adoption System – Abbreviated flow diagram Details of Practice Value Case Stakeholder Communication MOSH Adoption System – Abbreviated flow diagram Details of Practice Value Case Stakeholder Communication Plan Leadership Behavioral & Behavioural Communication Plans Risk Assessment Draw Mental Model Project Team ID Stakeholders & Adopters Training Requirements Manage roll-out Implementation Update Training material Measure practice performance Update procedures Monitor Program Customization 8

MOSH Adoption System - Guide flow diagram Details of Practice Value Case Stakeholder Communication MOSH Adoption System - Guide flow diagram Details of Practice Value Case Stakeholder Communication Plan Leadership Behavioral & Behavioural Communication Plan Risk Assessment Draw Mental Model Project Team ID Stakeholders & Adopters Training Requirements Manage roll-out Implementation Update Training material Measure practice performance Update procedures Monitor Program Customization 9

Value Case – 2013 Milestone - Road to success § Cooke 3 - Million Value Case – 2013 Milestone - Road to success § Cooke 3 - Million Fatally Free Shifts, March 2010, § Cooke 2 – Million Fatally Free Shifts, September 2010. § Tripartite partnership & drive v HSE Forum v Shaft, H & S Committee involvement v DMR Audits & Visits v Safety Intervention on Behaviour – Changing Culture v “A” Hazard Management System v Incident Reporting System v Rand Uranium, We Care 10

Value Case – Project Charter Objective To achieve widespread adoption of knowledge, technology and Value Case – Project Charter Objective To achieve widespread adoption of knowledge, technology and practice that will significantly improve health and safety performance in the South African mining industry – by: Achieving 100% support from the demonstration host mine to conduct a demonstration project on the HPD’s and share the learning's and results 11

Value Case – Project Deliverables § Using the HPD Tool to identify the at Value Case – Project Deliverables § Using the HPD Tool to identify the at risk Employees and ensure that the maximum protection can be given. § Using the data from the SIM 05 05 01 NIHL Prevention Track C June 2009 Report. 12

Value Case – Stope RDO – Disposal Type HPD’s HPD Selection Tool For Conventional Value Case – Stope RDO – Disposal Type HPD’s HPD Selection Tool For Conventional Underground Mining Occupations - Single Protection Make Use of User's Own Noise Level Input Data Entry Number 82 Table Number E 32 Occupation Description Stope RDOs: Muffled pneumatic drills HPD Number Number of Rock Drills Area / Activity Conventional Underground Mining Actual Noise Level Exposure Time (hrs) 1 125 250 1000 20 5. 00 27 LAeq Lep, d 4000 8000 (d. B) Effective Lp. A (d. B) At Centre Frequency (Hz) 500 NRR Value (d. B) Howard Leight Laser Lite 1 Disposable earplugs Manufacturer and Model Type 83 Yes 1 No Make Use of SIM 05 05 01 NIHL Prevention Track C June 2009 Report Track C SPL (d. B) 87. 9 89. 7 94. 6 98. 4 101. 9 102. 7 100. 1 107. 4 105. 4 87. 1 92. 6 95. 0 98. 7 100. 9 101. 9 98. 0 106. 7 104. 7 Effective attenuation (d. B) 24. 7 26. 3 29. 4 24. 9 30. 1 36. 7 35. 7 40. 5 63. 2 63. 4 65. 2 73. 5 71. 8 66. 0 64. 4 77. 1 75. 0 Known HPD Using NIOSH Derating Scheme Noise Level in Ear Effectiveness 100% 95. 3 75. 0 Select a protector so that daily exposure is reduced to at least below 82 d. B. Ideally, aim for between 80 and 75 at the ear. Avoid protectors resulting in less than 70 d. B at the ear - this is 'over-protection' (see BS EN 458: 2004). Protector does not give adequate protection Protector 'over-protects' Protector gives adequate protection, and does not 'over-protect' 13

Value Case – Stope RDO – Custom Moulded HPD’s HPD Selection Tool For Conventional Value Case – Stope RDO – Custom Moulded HPD’s HPD Selection Tool For Conventional Underground Mining Occupations - Single Protection Make Use of User's Own Noise Level Input Data Entry Number 82 Table Number E 32 Occupation Description Stope RDOs: Muffled pneumatic drills HPD Number Number of Rock Drills Area / Activity Conventional Underground Mining Actual Noise Level Exposure Time (hrs) 20 5. 00 NRR Value (d. B) Noise Clipper 1 32 LAeq Effective Lp. A (d. B) At Centre Frequency (Hz) 1 Custom moulded earplugs Manufacturer and Model Type 91 Yes 1 No Make Use of SIM 05 05 01 NIHL Prevention Track C June 2009 Report Lep, d 125 250 500 1000 2000 4000 8000 (d. B) 87. 9 89. 7 94. 6 98. 4 101. 9 102. 7 100. 1 107. 4 105. 4 87. 1 92. 6 95. 0 98. 7 100. 9 101. 9 98. 0 106. 7 104. 7 Effective attenuation (d. B) 28. 4 27. 7 32. 2 36. 4 41. 4 39. 9 45. 0 Noise Level in Ear 59. 5 62. 0 66. 9 66. 2 65. 5 61. 3 60. 2 72. 4 70. 3 Known HPD (d. B) Track C SPL (d. B) Using NIOSH Derating Scheme Effectiveness 100% 80. 7 70. 3 Select a protector so that daily exposure is reduced to at least below 82 d. B. Ideally, aim for between 80 and 75 at the ear. Avoid protectors resulting in less than 70 d. B at the ear - this is 'over-protection' (see BS EN 458: 2004). Protector does not give adequate protection Protector 'over-protects' Protector gives adequate protection, and does not 'over-protect' 14

Value Case – Pneumatic Loader Operator – disposal type HPD’s HPD Selection Tool For Value Case – Pneumatic Loader Operator – disposal type HPD’s HPD Selection Tool For Conventional Underground Mining Occupations - Single Protection Make Use of SIM 05 05 01 NIHL Prevention Track C June 2009 Report 1 Entry Number 52 Table Number E 2 Occupation Description HPD Number Number of Rock Drills Conventional Underground Mining 32 Actual Noise Level Exposure Time (hrs) 8. 00 Disposable earplugs NRR Value (d. B) Howard Leight Max Lite 1 25 Effective Lp. A (d. B) At Centre Frequency (Hz) 1 Type Manufacturer and Model Area / Activity 82 Pneumatic loader operators No Yes Make Use of User's Own Noise Level Input Data LAeq Lep, d 125 250 500 1000 2000 4000 8000 (d. B) Track C SPL (d. B) 87. 0 93. 9 96. 1 97. 8 99. 7 101. 4 99. 8 106. 6 87. 1 92. 6 95. 0 98. 7 100. 9 101. 9 98. 0 106. 7 Effective attenuation (d. B) 22. 9 22. 5 25. 8 25. 2 26. 4 34. 3 33. 9 38. 2 Noise Level in Ear 64. 1 71. 4 70. 3 72. 6 73. 3 67. 1 65. 9 78. 8 Known HPD (d. B) Using NIOSH Derating Scheme Effectiveness 100% 97. 4 78. 8 Select a protector so that daily exposure is reduced to at least below 82 d. B. Ideally, aim for between 80 and 75 at the ear. Avoid protectors resulting in less than 70 d. B at the ear - this is 'over-protection' (see BS EN 458: 2004). Protector does not give adequate protection Protector 'over-protects' Protector gives adequate protection, and does not 'over-protect' 15

Value Case – Pneumatic Loader Operator – Custom moulded HPD’s HPD Selection Tool For Value Case – Pneumatic Loader Operator – Custom moulded HPD’s HPD Selection Tool For Conventional Underground Mining Occupations - Single Protection Make Use of User's Own Noise Level Input Data Entry Number 52 Table Number E 2 HPD Number Area / Activity Conventional Underground Mining Number of Rock Drills Actual Noise Level Exposure Time (hrs) 32 8. 00 NRR Value (d. B) Noise Clipper 1 32 125 250 500 1000 2000 4000 8000 LAeq Effective Lp. A (d. B) At Centre Frequency (Hz) 1 Custom moulded earplugs Manufacturer and Model Type 91 Pneumatic loader operators Occupation Description Yes 1 No Make Use of SIM 05 05 01 NIHL Prevention Track C June 2009 Report Lep, d (d. B) Track C SPL (d. B) 87. 0 93. 9 96. 1 97. 8 99. 7 101. 4 99. 8 106. 6 87. 1 92. 6 95. 0 98. 7 100. 9 101. 9 98. 0 106. 7 Effective attenuation (d. B) 28. 4 27. 7 32. 2 36. 4 41. 4 39. 9 45. 0 58. 6 66. 2 68. 4 65. 6 63. 3 60. 0 59. 9 72. 9 Known HPD Using NIOSH Derating Scheme Noise Level in Ear Effectiveness 100% 82. 0 72. 9 Select a protector so that daily exposure is reduced to at least below 82 d. B. Ideally, aim for between 80 and 75 at the ear. Avoid protectors resulting in less than 70 d. B at the ear - this is 'over-protection' (see BS EN 458: 2004). Protector does not give adequate protection Protector 'over-protects' Protector gives adequate protection, and does not 'over-protect' 16

Value Case – Development Teams– disposal type HPD’s HPD Selection Tool For Conventional Underground Value Case – Development Teams– disposal type HPD’s HPD Selection Tool For Conventional Underground Mining Occupations - Single Protection Make Use of User's Own Noise Level Input Data Entry Number 51 Table Number E 1 HPD Number Area / Activity Conventional Underground Mining Number of Rock Drills Actual Noise Level Exposure Time (hrs) 1 250 500 1000 2000 8000 LAeq 4000 20 5. 00 27 Effective Lp. A (d. B) At Centre Frequency (Hz) 125 NRR Value (d. B) Howard Leight Laser Lite 1 Disposable earplugs Manufacturer and Model Type 83 Development teams Occupation Description Yes 1 No Make Use of SIM 05 05 01 NIHL Prevention Track C June 2009 Report Lep, d (d. B) Track C SPL (d. B) 89. 8 99. 3 100. 6 103. 9 105. 3 103. 8 101. 9 110. 8 108. 7 87. 1 92. 6 95. 0 98. 7 100. 9 101. 9 98. 0 106. 7 104. 7 Effective attenuation (d. B) 24. 7 26. 3 29. 4 24. 9 30. 1 36. 7 35. 7 40. 5 65. 1 73. 0 71. 2 79. 0 75. 2 67. 1 66. 2 82. 0 79. 9 Known HPD Using NIOSH Derating Scheme Noise Level in Ear Effectiveness 100% 98. 6 79. 9 Select a protector so that daily exposure is reduced to at least below 82 d. B. Ideally, aim for between 80 and 75 at the ear. Avoid protectors resulting in less than 70 d. B at the ear - this is 'over-protection' (see BS EN 458: 2004). Protector does not give adequate protection Protector 'over-protects' Protector gives adequate protection, and does not 'over-protect' 17

Value Case – Development Teams– Custom moulded type HPD’s HPD Selection Tool For Conventional Value Case – Development Teams– Custom moulded type HPD’s HPD Selection Tool For Conventional Underground Mining Occupations - Single Protection Make Use of User's Own Noise Level Input Data Entry Number 51 Table Number E 1 HPD Number Area / Activity Conventional Underground Mining Number of Rock Drills Actual Noise Level Exposure Time (hrs) 1 250 500 1000 2000 8000 LAeq 4000 20 5. 00 32 Effective Lp. A (d. B) At Centre Frequency (Hz) 125 NRR Value (d. B) Noise Clipper 1 Custom moulded earplugs Manufacturer and Model Type 91 Development teams Occupation Description Yes 1 No Make Use of SIM 05 05 01 NIHL Prevention Track C June 2009 Report Lep, d (d. B) Track C SPL (d. B) 89. 8 99. 3 100. 6 103. 9 105. 3 103. 8 101. 9 110. 8 108. 7 87. 1 92. 6 95. 0 98. 7 100. 9 101. 9 98. 0 106. 7 104. 7 Effective attenuation (d. B) 28. 4 27. 7 32. 2 36. 4 41. 4 39. 9 45. 0 61. 4 71. 6 72. 9 71. 7 68. 9 62. 4 62. 0 77. 9 75. 8 Known HPD Using NIOSH Derating Scheme Noise Level in Ear Effectiveness 100% 84. 0 75. 8 Select a protector so that daily exposure is reduced to at least below 82 d. B. Ideally, aim for between 80 and 75 at the ear. Avoid protectors resulting in less than 70 d. B at the ear - this is 'over-protection' (see BS EN 458: 2004). Protector does not give adequate protection Protector 'over-protects' Protector gives adequate protection, and does not 'over-protect' 18

Value Case – Barriers to Adoption Research Outcomes v Resistance to Change (45%) v Value Case – Barriers to Adoption Research Outcomes v Resistance to Change (45%) v Cost (55%) v Workforce Not Seeing the Benefit (45%) v Technological Challenges (35%) v Lack of Management Buy-in (30%) v Training Capacity (25%) v Production Pressures (20%) v Lack of Workforce Buy-in (20%) v Lack of Skills and Education (20%) v Organizational Culture (20%) v Social Barriers (20%) v Time (20%) v Inappropriate Incentives (15%) v Generation Gap (10%) v Other (25%) 19

Value Case – Project Schedule Planning of the demonstration project Activity No Insert or Value Case – Project Schedule Planning of the demonstration project Activity No Insert or delete activities as necessary Timing From To Comment 1 Agree collaboration arrangements with the demonstration mine Aug-10 2 Formalize the collaboration arrangements with the mine Aug-10 3 Secure appointment of a suitable project leader / champion at the mine Aug-10 4 Identify an acceptable demonstration section / area at the mine Aug-10 5 Secure the appointment of an appropriate project team at the mine Aug-10 6 Provide the mine with copies of the document that describes the leading practice to be implemented 1 -Sep 7 -Sep Completed 7 Provide the project team with a draft of the framework of the envisaged implementation plan 1 -Sep 7 -Sep 8 Arrange a detailed briefing of the project team MOSH & Jabu 9 Arrange for the project leader and key project team members to be trained in dialogue skills MOSH & Jabu 10 Convene meetings / workshop to introduce and agree plans to achieve desired leadership behaviours 1 -Sep 17 -Sep 11 Arrange for the mine project team to clarify the operational details necessary for implementing the plan 1 -Sep 17 -Sep 12 Facilitate a meeting of the mine project team to refine and agree the detailed implementation plan 1 -Sep 17 -Sep 20

Value Case – Project Schedule Planning of the demonstration project Activity No Insert or Value Case – Project Schedule Planning of the demonstration project Activity No Insert or delete activities as necessary Timing From Comment To 14 Critically assess whether sufficient time and resources have been provided for 1 -Sep 17 -Sep the project Conduct a “what if” exercise and adjust plans as necessary 1 -Sep 17 -Sep Not a big issue 15 Prepare an agreed planning chart for managing the project 16 Brief the supervisory levels involved in implementing the practice 17 Arrange for the purchase of the required equipment 18 Arrange for access to any required intellectual property 19 Brief the workers involved in implementing the practice 20 Train the workers involved in implementing the practice N/A Mass Safety Meeting 1 -Sep during September, from 20 th 1 -Sep 14 -Sep Training Centre 21 Set up the required training programme at the mine 1 -Sep 14 -Sep Training Centre 22 23 Set up the required equipment maintenance arrangements Prepare key training documentation 1 -Sep 24 Prepare documentation and signage to assist in implementing the practice 1 -Sep 25 Agree critical success factors for the demonstration project 1 -Sep 26 Identify key measurements needed to demonstrate performance of the practice 1 -Sep 27 Set up monitoring and data collection arrangements 28 Clarify and agree criteria and time scale for completion of the project Establish list of interested persons at future potential adopter mine to be kept informed of progress Establish a list of key persons at the demonstration mine who are to be kept informed of progress 13 29 30 1 -Sep 17 -Sep Weekly Safety 1 -Sep 17 -Sep Meeting N/A 1 -Sep Completed Ensure signage is in 14 -Sep place 17 -Sep Part of Pt. 7 & 12 Training, spot checks 17 -Sep u/g & retention of information 17 -Sep Training Records 29 -Oct MOSH 1 -Sep 17 -Sep Management Team 21

Value Case – Project Schedule Planning of the demonstration project Activity No Insert or Value Case – Project Schedule Planning of the demonstration project Activity No Insert or delete activities as necessary Timing From To Comment 31 Develop means for effective communication with potential future adopters MOSH 32 Agree procedures and timing of visits of persons from potential future adopter mines MOSH 33 34 Consider and arrange supportive input / secondment / training from the source 1 -Sep 17 -Sep MOSH / Mine mine of the practice Identify and arrange specialist technical support for implementation of the 8 -Oct MOSH project 35 Conduct implementation of the practice 17 -Sep ongoing 36 Decide and document any needed customisation of the practice 17 -Sep 1 -Oct 37 Agreed custom refinements and continue demonstration of the practice 38 Implement the monitoring and reporting programme 39 Store key data in an electronic data base for later analysis 40 Prepare and issue progress updates to potential future adopters 15 -Oct 41 Analyse data to demonstrate the performance achieved at the demonstration mine 15 -Oct 42 Prepare a report describing the practice implemented and the performance achieved 22 -Oct 43 Present results of demonstration project to key future adopters of the practice at the demonstration mine 44 Prepare presentations for use at the workshop to present details and performance to potential future adopters Use system set up in Pt. 27 N/A 29 -Oct 22

Project Team To ensure that all the team members and contractors are fully aware Project Team To ensure that all the team members and contractors are fully aware of the project objectives and philosophies and each discipline and individual is aware of its responsibility, authority and deliverables to be achieved within the specified time frame and cost Project Sponsor M Tibane MOSH D Coutts MOSH D Wrigley MOSH D Labushagne Project Manager M van Rooyen Training Manager O Tichmann Training Staff Unions Representatives NUM, UASA K Jooste UASA E Motumi FT H & S Rep K Machoba H & S Chairman 23

Leadership Behavioural & Behavioural Communication To be a successful communicator, you should consider this Leadership Behavioural & Behavioural Communication To be a successful communicator, you should consider this process before delivering your message. § Be clear / confident about what and why you want to communicate. - Information must be useful and accurate. Source Message § Transferring the message into a form that can be sent and correctly decoded at the other end. Encoding § Your success depends partly on your ability to convey information clearly and Feedback Message Channel simply, but also on your ability to anticipate and eliminate sources of confusion. § Methods include verbal / written channels Message Decoding § If the decoder doesn't have enough knowledge to understand the message it Message Receiver can create confusion. § Each individual enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of the message, and their response. 24

Leadership Behavioural & Behavioural Communication – Mental Models Summary of Interview results Research results Leadership Behavioural & Behavioural Communication – Mental Models Summary of Interview results Research results revealed that, in aggregate, interviewees tended to believe: • The most important thing that can be done to reduce NIHL is through the wearing of HPD; • Rock drills are the biggest source of noise; • There is a need for an engineering or engineered control; • New controls / leading practices may lead to production loss and high costs; • Reduction in NIHL is strongly correlated with enforcement on the wearing of HPD; • Involving people (most affected by adoption of technology or leading practice) in introducing new technology will help overcome presumed inherent resistance to change; • Leadership is vital during change; • Training was seen as the most important behavioural communication element; and • Leaders should coach, demonstrate, show statistics and lead by example. 25

Leadership Behavioural & Behavioural Communication Behavioural communication plan 26 Leadership Behavioural & Behavioural Communication Behavioural communication plan 26

Leadership Behavioural & Behavioural Communication Leadership Behaviour ABC 27 Leadership Behavioural & Behavioural Communication Leadership Behaviour ABC 27

Training Requirements – Applicable legislation Mine Health and Safety Act, 1996 Regulations Chapter 9. Training Requirements – Applicable legislation Mine Health and Safety Act, 1996 Regulations Chapter 9. Mine Environmental Engineering and Occupational Hygiene 9. 2 Occupational Hygiene Occupational exposure to health hazards 1) The employer must ensure that the occupational exposure to health hazards of employees is maintained below the limits set out in Schedule 22. 9(2)(a) and (b). System of Occupational Hygiene Measurements 2) The employer must establish and maintain a system of occupational hygiene measurements, as contemplated in section 12, of all working places where the following hazard limits prevail: c) noise - >= 82 d. BL AEq. 8 h CHAPTER 22 SCHEDULES 22. 9 (2) Occupational Hygiene (b) Occupational Exposure Limits for physical agents (i) NOISE (1) Noise Exposure: 85 d. BLAeq, 8 h (2) Peak Sound Level: 135 d. B(A) 28

Training Requirements – Training Centre To Date: § Train all Training Centre Instructors / Training Requirements – Training Centre To Date: § Train all Training Centre Instructors / Assessors. § Use the Training material provided from MOSH, MHSC. § Train all employees when doing Annual Induction Training. Way Forward: § Ensure that all employees are trained by December 2011. 29

Monitoring Program – Implementation progress To Date: § 220 employees trained and assessed. § Monitoring Program – Implementation progress To Date: § 220 employees trained and assessed. § 220 employees re-assessed. Way Forward: § Follow up assessment of employees after 3 months in the work place. §Continue with HPD compliance in the workplace when routine workplaces are inspected. 30

Manage Roll Out – Problems encounted § Resistance to change § Time taken to Manage Roll Out – Problems encounted § Resistance to change § Time taken to take moulds, (6 min) § Contractor turn over § People scared to use PHPD’s in case of losing it § People afraid to report loss, to avoid Disciplinary Action 31

Manage Roll Out – Lesson learned § Have a realistic rollout schedule § Dedicated Manage Roll Out – Lesson learned § Have a realistic rollout schedule § Dedicated resources to assist with parading employees § Employee awareness to Hearing Loss § Actual observations to Induction Trainees § Buy-in from line supervision § Safety and Productivity. 32

Manage Roll Out – The Way Forward § Ensure all at risk employees are Manage Roll Out – The Way Forward § Ensure all at risk employees are issued with PHPD’s § Continue with Training Awareness with audio visual training 33

Conclusion “TO HEAR OR NOT TO HEAR” ? The MOSH Leading Practice Adoption Process Conclusion “TO HEAR OR NOT TO HEAR” ? The MOSH Leading Practice Adoption Process is the Tool to successfully implement this Leading Practice or any other Leading Practice. 34