Module 8 L O G O 8 1 Training 1

Module 8 L/O/G/O

8. 1 Training 1 Reading: Training courses 2 Listening: Assessing training needs 3 Speaking: Giving reasons for and against 4 Grammar: -ing form and infinitive 5 Speaking: Discussing training needs www. themegallery. com

• 1. What kind of course do you have done? What do you think make an effective course? • -the teacher • -the other people on the course • -the facilities • -the approach/methods • -how much it responds to your needs • -… www. themegallery. com

2. Imagine you are a training manager and you receive information on the two courses below. Read these statements from people at your company and decide which course would suit them. THE EFFECTIVE LEADER TEAM BUILDING www. themegallery. com

training courses THE EFFECTIVE LEADER This online course will make you a more effective leader – whether you’re responsible for leading a project, a team, a unit, a department or even a company! Whatever your role, we’re assuming you must lead people in order to achieve results. This course focuses on ACTION you can take to ensure people follow you so you get results. Duration: Approx. 2 hours. This is an online product and for a single user. Course price: £ 50. 00 + £ 8. 75(VAT)= £ 58. 75 BUY NOW TEAM BUILDING Organisations have always relied on teams in some form. But now there is more emphasis on groups of people working in teams, taking joint responsibility for achieving standards and meeting objectives. This course explores the key factors that make teams effective and the skills required to build, strengthen and maintain the team. Duration: Approx. 2 hours. This is an online product and for a single user. Course price: £ 50. 00 + £ 8. 75(VAT)= £ 58. 75 BUY NOW www. themegallery. com

Answers • 1. The people in the first and fourth statement would probably benefit from the Effictive Leader course because they are both having problems with their staff • 2. The other people in the second and third statement refer to situations where people are not working well with others. www. themegallery. com

Listening: Assessing training needs 1. Listen to a conversation between a training manager and Sergio. 1) Which course does Sergio want to take? Why? Sergio wants to take both of the courses because they will help him with his new role. 2) What do Sergio and the training manager disagree on? They disagree on whether online training is as effective as face-to-face training. www. themegallery. com

2. Listen again. Work in pairs. Student A: Listen and list the training manager’s arguments for online training on the left of the table. Student B: Listen and list Sergio’s arguments for face -to-face training on the right of the table. Online training - you don’t need to go away - you arrange things around your work - you can communicate with other people on the course Face-to-face training - you get new ideas from other people on the course - networking - you can ask the tutor questions - you can do it from home - it’s cheaper www. themegallery. com

Can you think of any more arguments for and against online training? Online training 1. Relax and more comfortable; 2. More flexible, may do it anytime and anywhere www. themegallery. com

Grammar • 1. Look ant what Sergio says in listening 8. 1 • 1) Use the –ing form after a preposition. • (For using) • 2)Some verbs are followed by the –ing form • (Suggest doing) • 3) Some verbs are followed by the infinitive form. • (Need to speak) www. themegallery. com

Grammar: -ing form and infinitive 1. Complete these sentences from the conversation between Sergio and his training manager. Write the verb in brackets as an –ing form or infinitive. 1) I’m interested in ____ (do) both of them. 2) It involves _______ (tell) people what to do. 3) So would you like ____ (enroll) for both of them? 4) Yes, but I can’t afford _______ (take) any more time off this month. 5) Online means you train by _______ (use) the Internet. 6) Oh, I see. I remember _______ (do) something similar by post. 7) The problem is that I’d prefer _______ (have) a course with other people in a room 8) If I do it online, I won’t have the opportunity for _______ (network) with people. 9) If I’m working at my desk I always stop _______ (answer) the phone… 10)The other thing is that if you want ______ (do) both courses, it’s cheap. www. themegallery. com

• 3. Some verbs can be followed either by an-ing form or an infinitive. Look at these pairs of sentences and decide if there is a big difference in meaning. • P 78 www. themegallery. com

语 法小结 要点解释 ： 1）在动词 +介词 后使用-ing形式 • eg. She’s working on fixing the problem Have you thought of moving into sales? 2)在一些固定动词 后使用-ing形式，这 些动词 包括 consider, delay, dislike, enjoy, mind, postpone, practice, recommend, suggest等 eg. Have you considered changing the color? 3)在一些动词 只跟不定式，这 些动词 吧包括afford, arrange, decide, manage, want等 eg. We can’t afford to do this. www. themegallery. com

4) 一些动词 即可跟-ing也可跟不定式，这 些动词 包 括advise, propose, begin, continue, like prefer等。 eg. We advise you to take two weeks off. /We advise taking two weeks off. 5)一些动词 跟-ing和跟不定式意思会有很大不同。 eg. I stopped to work on this new project. I stopped working there years ago. 另一些则 没有区别 eg. We prefer to stay at home during the week. / We prefer staying at home during the week. www. themegallery. com

8. 2 Showing you’re listening The importance of listening Reading Writing A letter of complaint Listening Good and bad listener Showing you’re listening Speaking Vocabulary Responding to a letter of complaint Linking phrases www. themegallery. com

Reading • 1. How do you know when someone is listening to you? (a good listener) • -Look like he/she cares about my remarks • -Show interest • -Ask relevant questions • -With direct eye contact and an attentive expression • -Without any look of distraction • -Not doing other work, like answering emails or looking at the screen of his/her computer www. themegallery. com

2. Write CORRECT if there is no extra word. • P 80 www. themegallery. com

Listening: Good and bad listeners 1. Listen to four conversations. In each conversation, is the other person a good or bad listener? How do good listeners show they are listening? Conversation 1 GOOD / BAD Good. The person asks questions and use encouraging words like “really? ” Conversation 2 GOOD / BAD Bad. The person interrupts and gives an opinion straightaway. Conversation 3 GOOD / BAD Bad. The person says what to do without finding out how the other person feels. Conversation 4 GOOD / BAD Good. The person checks and shows understanding. www. themegallery. com

2. Read these expressions. Which expressions would you use to show you’re listening? • • 1. Let me check I’ve understood you. 2. So what you’re saying is … Is that right? 3. I see what you mean. 4. That’s interesting 5. I see. 6. Why do you think that is? 7. Really? www. themegallery. com

Vocabulary 1. You work for a training company and receive this letter. In which paragraph do you find out… 1) The purpose of the letter? The purpose is always in the first paragraph of the letter. In this case the purpose is to complain. 2) What happened? The explanation of what happened is in the second paragraph where more detail is generally given in a letter to support the first paragraph. In this case, the trainer was late and sessions were delayed. The two members of staff also didn’t like the trainer’s approach. 3) What action the sender requires? The final paragraph should explain the action the sender requires. The sender wants to receive an explanation. www. themegallery. com

1) The purpose of the letter? The purpose of the letter is always in the first paragraph of the letter. In this case the purpose is to complain. 2) What happened? The explanation of what happened is in the second paragraph where more detail is given to support the first paragraph…. 3) What action the sender requires? The final paragraph should explain the action the sender requires. The sender wants to receive an explanation. www. themegallery. com

2. Look at the words in bold in the letter: write them into this table. Cause and effect contrasting Additional information Because of Following due to As a result of However Nevertheless despite In addition to Furthermoreover 3. Complete sentences 1 -6 with a suitable word or phrases from the table. 1) I am writing _____ a problem with a product I recently bought from you. 2) The advert contains misleading information. _____, it is unsuitable for children. 3) I have complained about this twice before. ______, you have continually taken no action to resolve the issue. 4) ________ having written to them, she has received no reply. 5) We will no longer use your services in the future. _____ we will be contacting our lawyers to discuss possible legal action. 6) _____ further increases in your prices, we are changing supplier. www. themegallery. com

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Thank you! L/O/G/O