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Mission Statement • Our goal is to build relationships and create partnerships with our clients by providing the highest level of service and communication.
Key Office Locations Corporate Office Expedited Logistics and Freight Services, Ltd. 2928 – A Greens Rd. , Ste. 100 Houston, TX 77032 Tel: 281 -442 -3323 Fax: 281 -442 -3135 Website: www. elfsfreight. com Beaumont Office 2430 West Cardinal Dr. , Ste. B Beaumont, TX 77705 Tel: 409 -842 -0333 Fax: 409 -842 -0343 Dallas Office 755 Port America Place Ste. 320 Grapevine, TX 76051 Tel: 817 -416 -8652 Fax: 817 -416 -0215 Lake Charles Office 2850 Beglis Pkwy. Sulphur, LA 70665 Tel: 337 -527 -6640 Fax: 337 -527 -6647
Introduction • Our Company – – Company Business Model Customer Service Investment in Technology Investment in People • Services • Our Customers
Our Company Comprehensive Transportation and Logistics Services Company Providing: • Full Service Freight Forwarder – Intl. and Domestic • Customs House Brokerage Services • Full Truckload and Truckload Brokerage Services • Flexible, time sensitive service • Worldwide Coverage • Real time communication • 24 Hour Customer Service • Special Logistics Services developed around customers specific needs
Company Business Model Order Received from Customer via Phone / Email / Online Shipping System Pickup from Supplier for both Domestic and Intl. Shipments Delivery to Warehouse for Shipment Processing Domestic and Intl. Forwarding: Air / Ocean Booking Document Preparation Transfer to Pier / Airport Customer Service Follow UP Delivery to End User Warehouse Freight Preparation: Verify Weight / Dims / Quantity Freight Consolidation Crating and Packing
Company Services • Airfreight – Domestic – International • Ground – – Local Pickup and Delivery Full Truckload / Truck Brokerage Less than Truckload / Economy Specialized Heavy Haul and Permit Loads • Ocean – LCL / FCL / Break Bulk • Warehousing and Logistics – Warehousing, Inventory, and Distribution Services – Packing and Crating – On-site Transportation Management • Value-added – Real Time Communication – Reporting
Airfreight Domestic Service Levels – – – – – NFO – Next flight Out – Delivery by fastest routing possible. Priority – Delivery by Noon the following business day. Next Day Regular – Delivery by 5 p. m. the following business day. 2 nd Day – Delivery by 5 p. m. the 2 nd business day. Economy – Delivery by 5 p. m. within 3 -5 business days. Charter Services available. Time specific deliveries available for all service levels. Hazardous Materials Hand carries available. International Service Levels – – – – NFO – Next Flight Out – Delivery by fastest routing possible. International Priority / Express – delivery within 1 -2 business days. International Standard – delivery within 2 -3 business days. International Economy – delivery within 3 -5 business days. Charter Services Available. Hazardous Materials Hand carries available.
Domestic Trucking and Hot Shot • • Hot Shot Delivery and Courier Services – Direct – 90 minute or fastest driving time – Hot Shot – 2 -4 hour service time. – Regular – 4 -6 hour service time. – These services include all types of equipment including: • Cargo Vans and Pickup Trucks with pipe rack. • Box Truck and open bed flat bed vehicles ranging from 9’ to up to 24’ • Goosenecks ranging from 24’ up to 40’ • Specialty Equipment available when needed. Ex. Rollback Trucks Truckload Services • Van and Flatbed equipment. • Single Drop and Double Drop deck equipment. • Full and Partial load services available. • 48 state Authority including Permit load availability. • Company owned equipment, Dedicated independent Contractors, and Brokered services.
Ocean Forwarding • Less than container Load Shipments – Global Consolidation Services worldwide. • Full container Load Shipments – Through our NVOCC we offer contract rates to our customers without Minimum Quantity Contract (MQC) requirements. – Special equipment offered: Flat Racks, High Cube, Open Tops, and Mafis. • Break Bulk Shipments – Heavy and Out of Gage Cargo services available. • Hazardous Material Shipments – Both LCL and FCL services available for your Hazardous Material Shipments. • Full and Partial Ocean Charter Services
Warehousing and Logistics • • Standard warehousing for a variety of materials that are palletized or non standard bulk commodities. – Examples of materials we handle are: Metal Castings and forgings, Candy products, Paper and Printed materials, Electronic and Server Racks, as well as Oilfield products and supplies. Inventory System – Online inventory system that manages your inventory by your preset product levels. – Management of each product by purchase order or line item detail. – Reporting available online. • • • Packing and Crating available for every size shipment. Distribution of inventory is available through one of our numerous services from Domestic to International locations. On-site Transportation Management • Dedicated on site employees are available to manage our customers logistics needs. • These employees are the liaison between Expedited Logistics and our customers. • A complete computer system will be installed at the customer site.
Web Freight Pro Cargo Management System • Electronic transfer of customers PO’s into • • • our WFP system. Online tracking of shipment from arrival at ELF’s warehouse to delivery at consignee. Online visibility of shipping documents. Customizable shipment reports.
Customer Service • Dedicated Service Representatives • Communication 24 hours a day/ 7 days a week • Email ‘Status’ Notifications • Daily Billing Reports • Online Shipment Tracking
Investment in People • Accountability – Compensation Based on Performance – Hire people with entrepreneurial spirit • Experience / Training – – – Recruit Highly Experienced Individuals Develop and Train through Business Educational Programs Promote from Within
A Successful Partnership
Expedited Logistics and Freight Services, Ltd.