Medical Assistance Program Oversight Council May 10 2013

Medical Assistance Program Oversight Council May 10, 2013

Today’s Agenda n Overview of Medicaid expansion n Planning ahead for Medicaid expansion ¨ Projects related to enabling access ¨ Projects related to supporting people in using their health benefits well and in connecting with providers ¨ Primary care rate increase n Enrollment report 2

Overview of Medicaid Expansion Why are we focusing here? Connecticut is a leader in health care coverage but there is still a significant number of people who do not have insurance. ACA provides means of covering these individuals, both through expansion of Medicaid income eligibility and also under the State Health Insurance Exchange (Access Health CT). 3

Overview of Medicaid Expansion (cont. ) Why are we focusing here? (cont. ) A recent poll of 18 -64 year olds conducted by the Robert Wood Johnson Foundation found that: n Medicaid is viewed as a good program n there is high interest in enrolling in Medicaid n but much of the expansion-eligible population doubts that they would ever be eligible for Medicaid and is unaware of new income guidelines 4

Overview of Medicaid Expansion (cont. ) n Effective January 1, 2014, ACA as enacted required states to expand Medicaid to all individuals not eligible for Medicare under age 65 (children, pregnant women, parents, and adults without dependent children) with incomes up to 133% FPL 5

Overview of Medicaid Expansion (cont. ) n Note that Connecticut currently meets or exceeds this requirement through HUSKY A and B for all of these groups with the exception of childless adults n Childless adults age 19 -64 are currently covered under HUSKY D (the Medicaid for Low-Income Adults (MLIA) program) up to an income limit of 53% of FPL* n 89, 451 beneficiaries are currently being served by MLIA * for regions B & C; 65% of FPL for region A 6

Overview of Medicaid Expansion (cont. ) n This expansion in coverage will be associated with enhanced federal match funds: ¨ 100% match for calendar years 2014 through 2016 ¨ 95% match for calendar year 2017 ¨ 94% match for calendar year 2018 ¨ 93% match for calendar year 2019 ¨ 90% match for calendar years 2020 and ongoing 7

Overview of Medicaid Expansion (cont. ) On June 28, 2012, the Supreme Court issued a decision in a challenge to the constitutionality of the ACA: National Federation of Independent Business, et al v. Sebelius, Secretary of Health and Human Services, et al 8

Overview of Medicaid Expansion (cont. ) The Court: n generally upheld the constitutionality of the law n with respect to the mandate that States expand Medicaid coverage as described above held: 9

Overview of Medicaid Expansion (cont. ) ¨ that while Congress acted constitutionally in offering federal match funds to states to expand coverage ¨ the provision that requires states to either expand coverage or forego all federal match funds for their Medicaid programs exceeded Congress’ scope of authority under the Spending Clause of the Constitution 10

Overview of Medicaid Expansion (cont. ) ¨ but, that this can be corrected by narrowly tailoring the expansion requirement to give states two options: to accept federal match funds for expansion in compliance with the conditions associated with those funds; or n to refuse federal match funds for expansion and continue to operate their Medicaid programs as they do currently n 11

Overview of Medicaid Expansion (cont. ) How many individuals are likely to be eligible under the expansion? q approximately 129, 786 uninsured Connecticut residents have incomes of less than 139% FPL (note that the 89, 451 MLIA beneficiaries are a subset of this figure) [Kaiser Commission on Key Facts: How Will the Medicaid Expansion for Adults Impact Eligibility and Coverage, July 2012] 12

Today’s Agenda n Overview of Medicaid expansion n Planning ahead for Medicaid expansion ¨ Projects related to enabling access ¨ Projects related to supporting people in using their health benefits well and in connecting with providers ¨ Primary care rate increase n Enrollment report 13

Projects Related to Enabling Access to Services n Conne. CT n MAGI Income Eligibility Determination n Integrated Eligibility Determination with Access Health CT (the Connecticut Health Insurance Exchange, AHCT) 14

Projects Related to Enabling Access to Services (cont. ) Why are we focusing here? DSS has historically faced challenges in determining eligibility within the federal standard of promptness. This is because of staffing shortages and an antiquated eligibility management system. Further, beneficiaries have struggled to access DSS regional offices and to get timely access to information on their benefits. 15

Projects Related to Enabling Access to Services (cont. ) Why are we focusing here? (cont. ) Income eligibility determination for most coverage groups is complex and involves multiple disregards. 16

Projects Related to Enabling Access to Services (cont. ) Why are we focusing here? (cont. ) A recent poll of 19 -64 year olds conducted by the Robert Wood Johnson Foundation found: n n n people want help using the Exchange – help is a key feature the most popular enrollment location is from the convenience of home, with the option for using call-in customer assistance people do not like the idea of retail kiosks – “it’s not 17 private”

Conne. CT n My Account n Am I Eligible? screening tool n Document scanning n Benefits centers and toll-free access through state-wide interactive voice-response system n On-line application 18

MAGI Income Eligibility Determination n Effective January 1, 2014, ACA requires states to use Modified Adjusted Gross Income (MAGI) for purposes of Medicaid/CHIP eligibility determination for: ¨ children ¨ parents ¨ pregnant women ¨ other non-elderly adults 19

Eligibility Rules The chart below illustrates Connecticut Coverage Groups and MAGI Income Limits Note: The specific FPL levels are subject to change based on pending legislative action and MAGI Conversion Analysis which will include the anticipated five percent disregard, as applicable

MAGI Income Eligibility Determination n n tax-based concept of family size and household income no asset test will eliminate current income disregards and deductions and instead utilize a standard 5% income disregard applied to coverage group will no longer use current household composition rules 21

Medicaid Eligibility Example – Old Rules Mary (30) Parent Mark (7 years) Dependent Child Bob (30) Step-Parent Marsha (9 mos) Dependent Child Scenario: Household with two married individuals, Mary and Bob, with Mary’s two children, Marsha and Mark. Mary wants to apply for Medicaid for herself and her two children. Mary’s income is counted to determine eligibility for Mark and Marsha, however, Bob’s income (along with Mary’s) is counted in determining eligibility for Mary. Bob is not eligible for HUSKY A, as he is not a parent or caretaker relative of Mark or Marsha. If Mary’s income makes the kids ineligible, they are referred to HUSKY B. If Bob and Mary’s income makes Mary ineligible, she would be in a spenddown or Charter Oak. Bob may be eligible for LIA (possible spenddown) or Charter Oak.

Medicaid Eligibility Example – MAGI Rules Mary (30) Tax payer Mark (7 years) Tax Dependent Bob (30) Tax payer Marsha (9 mos) Tax Dependent Scenario: Household with two married co-parents, Bob and Mary with Mary’s children, Mark and Marsha. Bob and Mary file taxes jointly. Mark and Marsha are tax dependents of Bob and Mary.

Integrated Eligibility Determination n Effective January 1, 2014, ACA : ¨ Requires states to operate an Internet website that links the Exchange, Medicaid, and Children’s Health Insurance Plan (CHIP) and permits individuals to compare available health subsidy programs and apply for or renew such coverage 24

Integrated Eligibility Determination (cont. ) ¨ Requires CMS to develop a single, streamlined form (paper and online application) that states can use for all those applying on the basis of income to applicable State health subsidy programs (e. g. premium tax credits and cost-sharing reductions in the Exchange, Medicaid, CHIP, and state qualified basic health plans) 25

Single Streamlined Application §AHCT is using the single streamlined application designed based on the federal version. §The DSS W 1 E will be used only for Non-MAGI Medicaid (e. g. Long Term Care) as well as SNAP, TANF etc. §Applicants who want Medical (MAGI) as well as SNAP will need to submit separate paper applications §Using the Conne. CT web portal will allow a single application for all programs (1/1/14) §Instructions will direct applicants about which form to use.

Integrated Eligibility Determination (cont. ) ¨ Requires state Exchanges to establish “Navigator” and “In-Person Assistor” supports to provide fair and impartial, culturally and linguistically appropriate information concerning enrollment in qualified health plans and available subsidies through the Exchange, facilitate enrollment in qualified health plans, and provide referrals for complaints 27

Integrated Eligibility Determination (cont. ) n Connecticut plans to implement a “no wrong door” approach to the web portal that will provide access to Health Insurance Exchange services as well as to non-MAGI Medicaid, SNAP, and Temporary Family Assistance (TFA)related services and data 28

Integrated Eligibility Determination (cont. ) n This will be facilitated by a single shared eligibility service that will be used by both the Exchange and DSS to determine eligibility for Medicaid, CHIP, Advance Premium Tax Credits & Cost Sharing Reductions (APTC/CSR), as well as non-health public assistance programs such as SNAP and TFA 29

Overview Series of projects has been broken into 4 Tiers Tier Scope Tier I • Tier II • CT HIX, MAGI Medicaid & CHIP Non MAGI Medicaid & CHIP and back office Tier III • SNAP, TFA, RCA, RMA, SAGA, CADAP, (IE, back office) Tier IV • TBD (LIHEAP, Child care, Employment, WIC, or DDS)

Planned system Planned October 2013

Planned System Planned – No later than end 2015

Today’s Agenda n Overview of Medicaid expansion n Planning ahead for Medicaid expansion ¨ Projects related to enabling access ¨ Projects related to supporting people in using their health benefits well and in connecting with providers ¨ Primary care rate increase n Enrollment report 33

Projects Relating to Utilization of Benefits and Connections with Providers n ASO Member services n Predictive modeling/Intensive Care Management (ICM) n Primary care attribution 34

Projects Related to Utilization and Connections with Providers Why are we focusing here? A small proportion of Medicaid beneficiaries with chronic, complex co-occurring conditions account for a significant percentage of Medicaid expenditures. Historically, many Medicaid beneficiaries have struggled to connect with primary care providers and to maintain these relationships over time. 35

Transition to Medical ASO: Member Services n Centralization of member services with CHN-CT has enabled streamlined support with: ¨ Referral to primary care physicians ¨ Referral to specialists ¨ Assistance with prior authorization requirements and coverage questions 36

Medical ASO: Predictive Modeling/Intensive Care Management n Predictive modeling tools and other referral means (e. g. self-report, provider referrals) enable Community Health Network of CT to identify those beneficiaries most in need of care management support n Through Intensive Care Management (ICM), CHN-CT nurse care managers use a specially developed care coordination tool to work with beneficiaries to set goals and address needs 37

Medical ASO: Predictive Modeling/Intensive Care Management Members Outreached for ICM in 2012 44, 048 Members Who Enrolled in ICM in 2012 13, 499 % Members Outreached Who Enrolled in ICM* 30. 6% *Medical literature typically cites enrollment rates in care management and disease management programs that range between 7% and 13%

Medical ASO: Predictive Modeling/Intensive Care Management Utilization and Savings *While these results are encouraging, they reflect a very short period of activity targeting the most medically and socially complex of our members; future activity may not sustain this higher level of savings.

Primary Care Attribution n CHN-CT worked with the Department to implement a method through which Medicaid beneficiaries are being attributed to primary care practices n Those beneficiaries who have not historically accessed primary care being helped by CHN -CT member services to do so 40

Primary Care Attribution: Attribution is NOT Assignment n Attribution n Assignment ¨ Retrospective ¨ Prospective ¨ Uses ¨ May established member/provider relationship ¨ Active client choice (vote with their feet) ¨ Always <100% or may not be a prior member/provider relationship ¨ Based either on member choice or plan procedure ¨ Always 100% (but not really)

Why Primary Care Attribution is <100% n Members may refuse to seek primary care n Some members’ primary insurance (commercial or Medicare) pays for their primary care services, therefore DSS does not see a claim n Some members may be institutionalized and do not receive office-based primary care services The goal is to attribute as many members as possible to a primary care provider of their choice.

Today’s Agenda n Overview of Medicaid expansion n Planning ahead for Medicaid expansion ¨ Projects related to enabling access ¨ Projects related to supporting people in using their health benefits well and in connecting with providers ¨ Primary care rate increase n Enrollment report 43

Projects Related to Primary Preventative Care Why are we focusing here? Adults do not use primary care as indicated, with 1) 12% of at-risk Connecticut residents not having visited a doctor within the two years previous to the study; 2) considerably fewer people of color having done so; and 3) only half of Connecticut adults over age 50 receiving recommended care. [Commonwealth Fund, 2009] 44

Projects Related to Primary Preventative Care Why are we focusing here? (cont. ) A report from the Connecticut Hospital Association indicated that one-third of all emergency department visits are for non-urgent health issues, and that 64% occur between 8: 00 a. m. and 6: 00 p. m. , suggesting that there are barriers to accessing primary care even during typical work hours. [Connecticut Hospital Association, 2009] 45

Projects Related to Primary Preventative Care Why are we focusing here? (cont. ) Primary care providers have identified adequacy of reimbursement as a key issue. Based on 2008 data, Kaiser State Health Facts indicate the following about Connecticut’s overall Medicaid-to-Medicare fee index: All Services Primary Care Obstetric Other Care Services U. S. 0. 72 0. 66 0. 93 0. 72 CT 0. 99 0. 78 1. 74 0. 59 46

Primary Care Rate Increases n Effective January 1, 2013, ACA requires states to increase Medicaid payments for primary care services provided by primary care doctors to 100% of the Medicare payment rate for 2013 and 2014 (financed with 100% federal funding) n Final federal rule issued November 2, 2012 47

Primary Care Rate Increases (cont. ) n to qualify, primary care physicians must selfattest to practicing in one or more of the following specialties: ¨ pediatric medicine; ¨ family medicine; ¨ internal medicine; or ¨ subspecialists within one or more of the specialties listed above 48

Primary Care Rate Increases (cont. ) n to qualify, a primary care physician must attest either that: ¨ he or she is board certified in a specialty or subspecialty listed above; or ¨ he or she works in the community and practices primary care and 60% of billed Medicaid codes are comprised of qualifying Evaluation and Management (E & M) and vaccine administration codes 49

Primary Care Rate Increases (cont. ) n higher payment will be made for primary care services rendered by practitioners (e. g. Advance Practice Registered Nurses, APRNs) working under the personal supervision of any qualifying physician 50

Primary Care Rate Increases (cont. ) n the Department issued a Provider Bulletin on this subject in January – this can be found at this link: http: //www. huskyhealthct. org/providers/provider_postings/ Enhanced_Payments_for_Primary_Care_Services. pdf 51

Primary Care Rate Increases (cont. ) n The Provider Bulletin covers the following topics: ¨ Provider n n n eligibility: attestation requirements and procedure definition of “specialty designation” applicability to mid-level/non-physician providers ¨ Which medical codes will be paid at the higher rate 52

Primary Care Rate Increases (cont. ) n the Department anticipates that it will take until at least July 1, 2013 to make all of the necessary changes to implement the rate increase, retroactive to January 1, 2013 53

Electronic Health Record (EHR) n another important aspect of enhancing the capacity of primary care is federal financial support for adoption of EHR n DSS is also collaborating with UConn Health Center to administer the Medicaid EHR Incentive Program and to improve outreach and education to providers 54

Electronic Health Record (EHR) n DSS disbursed the following incentive payments from September, 2011 to January, 2013: ¨ $18, 642, 346 to 929 eligible professionals “Eligible professionals” include physicians, physician assistants, nurse practitioners, certified nurse-midwives, dentists ¨ $22, 268, 898 to 25 eligible hospitals 55

In summary. . . n DSS is utilizing diverse strategies to enable access to services, expand eligibility, connect people to primary care, enhance utilization of health care services, and support primary care providers 56

What is our conceptual framework? DSS is motivated and guided by the Centers for Medicare and Medicaid Services (CMS) “Triple Aim”: n n n improving the patient experience of care (including quality and satisfaction) improving the health of populations reducing the per capita cost of health care 57

We are also influenced by a value-based purchasing orientation. The Centers for Medicare and Medicaid Services (CMS) define value-based purchasing as a method that provides for: Linking provider payments to improved performance by health care providers. This form of payment holds health care providers accountable for both the cost and quality of care they provide. It attempts to reduce inappropriate care and to identify and reward the bestperforming providers. 58

Improving the Patient Experience Of Care Issues Presented DSS Strategies Anticipated Result Individuals face access barriers to gaining coverage for Medicaid services • • • Conne. CT MAGI income eligibility Integrated eligibility process with Access Health CT Streamlined eligibility process that optimizes use of public and private sources of payment Individuals have difficulty in connecting with providers • ASO primary care attribution process and member support with provider referrals Support for primary care providers (PCMH, EHR, ACA rate increase) DSS will help to increase capacity of primary care network and to connect Medicaid beneficiaries with medical homes and consistent sources of specialty care ASO predictive modeling and Intensive Care Management (ICM) Duals demonstration Health home initiative Individuals with complex health profiles and/or cooccurring medical and behavioral health conditions will have needed support 59 • Individuals struggle to integrate and coordinate their health care • • •

Improving the Health of Populations Issues Presented DSS Strategies A significant percentage • of Connecticut residents • does not have health insurance Anticipated Result Medicaid expansion Integrated eligibility determination with Access Health CT Increased incidence of individuals covered by either Medicaid or an Exchange policy Many Connecticut residents do not regularly use preventative primary care • PCMH initiative in partnership with State Employee Health Plan PCMH Increased regular use of primary care; early identification of conditions and improved support for chronic conditions Many health indicators for Medicaid beneficiaries are in need of improvement, and Medicaid has the opportunity to influence other payers • Behavioral health screening for children Rewards to Quit incentivebased tobacco cessation initiative Obstetrics and behavioral health P 4 P initiatives Improvement in key indicators for Medicaid beneficiaries; greater consistency in program design, performance metrics and payment methods among public and private payers • • 60

Reducing the Per Capita Cost of Care Issues Presented DSS Strategies Anticipated Result Connecticut’s historical • experience with managed care did not yield the cost savings • that were anticipated Conversion to managed feefor-service approach using ASOs Administrative fee withhold and performance metrics DSS and OPM will have immediate access to data with which to assess cost trends and align strategies and performance metrics in support of these Connecticut Medicaid’s • fee-for-service reimbursement • structure promotes volume over value PCMH performance incentives Duals demonstration performance incentives and shared savings Evolution toward valuebased reimbursement that relies on performance against established metrics Connecticut Medicaid’s • means of paying for hospital care is outmoded and imprecise Conversion of means of making inpatient payments to DRGs and making outpatient payments to APCs DSS will be more equipped to assess the adequacy of hospital payments and will be able to move toward consideration of episodebased approaches 61

Reducing the Per Capita Cost of Care (cont. ) Issues Presented DSS Strategies Anticipated Result Connecticut expends a high percentage of its Medicaid budget on a small percentage of individuals who require long-term services and supports; historically, this has primarily been in institutional settings • Connecticut will achieve the stated policy goal of making more than half of its expenditures for long-term services and supports at lower cost in home and community-based settings • Strategic Rebalancing Initiative (State Balancing Incentive Payments Program, Money Follows the Person, nursing home diversification funding, workforce analysis, My Place campaign) Duals demonstration payments for care coordination Consumers strongly prefer to receive these services at home 62

Today’s Agenda n Overview of Medicaid expansion n Planning ahead for Medicaid expansion ¨ Projects related to enabling access ¨ Projects related to supporting people in using their health benefits well and in connecting with providers ¨ Primary care rate increase n Enrollment report 63

Questions or comments? 64