March 2008 Estimated Internet Users in India

March 2008

Estimated Internet Users in India § Indian Internet Users expected to grow to about 100 Million over the next few years. Internet & Online Association § Government’s Broadband Policy Target: 20 MM subscribers by 2010 § E-Gov Initiatives gaining momentum § Information Services available online Source: e. Marketer

Strong IT – ITES Growth Projected Figures in USD billion Includes IT Software & Services, ES and Products, as well as ITES-BPO Sustained growth drivers including: § Continued emphasis on trimming operational costs, § Dealing with increasing compliance and regulatory requirements § Remaining price competitive § Transforming into a global services oriented business model and addressing challenges of rising skill shortages, across several developed markets Strong optimism of the industry to achieve its aspired target of USD 60 billion in exports by 2010 Source : NASSCOM

Sify is best positioned to leverage the projected exponential growth of Internet usage as well as internet based services.

Sify’s ICT evolution Aug’ 08 : 4 th Level iv Datacenter Launch Managed Services Portfolio – SOC Launch 2008 OCT’ 06: IP VPN – MPLS Market Leadership Award from Frost & Sullivan Third time In a row Sep’ 06: Tie-up with IRCTC for online ticket First IPv 6 booking Network in Aug’ 06: Third tier III data centre at Bangalore (scalable to tier IV) India Feb’ 05: Online Games Mar’ 06: 05 -06 net profit June’ 04: Infrastructure management services Converged enterprise solutions June’ 03: Retail broadband through CTO’s Dec’ 02: CISCO GS routers Sep’ 00: Data centre/hosting services Oct’ 99: IPO NASDAQ listing Oct’ 98: Online portal Sep’ 04: UCO OICL IP VPN Orders Mar’ 04: Acquisition of EAP “Sify Assure” Mar’ 03: EBIDTA breakeven May’ 02: Vo. IP launched Mar’ 00: Retail internet access – cyber cafes launched Nov’ 98: Retail internet access – dial-up April’ 98: Corporate data/network Services 96 -97: Network infrastructure Dec’ 95: Company incorporation © Sify Technologies

overview Pioneering expertise Certifications § India’s leading integrated internet and infrastructure services company § NASDAQ listed corporation § India’s leading operator of tier III and tier IV data centres § World’s largest Cyber Café chains: 3800+ i. Ways § SEI CMMI Level 5 § ISO 9001: 2000 § ISO 27001 Financial strength § $US 140 million in revenue in 07 -08, CAGR of ~35% Customer patronage § 2000+ corporate customers § Over a million consumers across broadband, cyber café and online services © Sify Technologies

Catalysts of the Internet for positive change Consumer Internet Experience Enterprise Services Common Technology Core Network Data Centers Systems Leveraging IP expertise

service offerings Enterprise solutions Consumer services § § § § § Cyber cafes ( 3800+) § Broadband to homes and SMB’s § Ecommerce ( Sifymall. Com ) § Education § Travel – Sifytripz. Com § Community portals (Sifymax. in ) § Games Enterprise connectivity Managed voip solution Application services Security solutions Hosting services Infrastructure management e. Learning services Mobile solutions Business consulting

awards & accolades § Frost & Sullivan Market Leadership Award for IP VPN Market in India § Brandon Hall Gold Excellence award- Sify e. Learning for Mobile Learning Delivery Platform developed for Cisco Systems § Recognition by Forrester for Remote Infrastructure Management Services § Recognition by IDC for the pioneering progress in IP VPN market space § Recognition by Gartner for initiatives in Managed Services § Awarded Superbrand status § ISO 27001 Certification for Information Security Management Systems § ISO 9001: 2000 Certification for provisioning of corporate VPN, Internet bandwidth, Voice over IP and Integrated Security Solutions § CMMI® level 5 Certification

Technology Core Competence “To become the global provider of choice by pioneering technology and offering innovative customer centric internet solutions thereby creating value for the customer” Sify’s Technology is ISO 9001 -2000, BS 7799 certified & appraised CMMi Level 3

IP backbone reach International Coverage sify 300+ cities in 52 countries International Po. Ps: NY, London, HK, LA, SJ 300 cities in 30 countries Internet Peering - International Collocated POP Peering ISP New York - II London - II San Jose Los Angeles Hong Kong © Sify Technologies

IP backbone reach Domestic Coverage • A World class design and service standards network to deliver • Consumer Internet Experience • Enterprise Technology Services Sify offices • Network coverage extends to 475 cities • Our Network is IPv 6 and MPLS enabled with redundancies • A Converged network: Voice, Video & Data capability • Future proofed to meet strong demand from IT/ITES and other verticals 475+ Cities in India (750 base stations) India’s largest MPLS network *Point of Presence/Base Station © Sify Technologies

State-of-the-Art Network Management è Integrated Trouble Ticketing èProactive Alerts èStandards Based © Sify Technologies

IT Information Library CIO Dashboard Problem Management Incident Management Trouble Ticket Engine Service Desk Escalation Engine NMS Alerts Knowledge base C M D B Change Workflow Change Management NMS IT Service Continuity Management Configuration Baselines C M D B Reports Engine Threshold Monitoring Service Level Agreements Path Management Availability Management Capacity Management Software Inventory SLA Management

The Enterprise Business

Integrated Enterprise Services Managed Services § § Managed Network Services IP/VPN § § Managed Datacenter Services § § Global MPLS Internet & bandwidth Vo. IP & Converged Network Services Managed Servers Managed Mail Application Hosting Offshore Services § Network Operations Management § Datacenter Operations Management § Security Operations Management § Application Performance Management § Desktop Management § Helpdesk Security Services Key Verticals Served › IT/ITES- BFSI - Consumer Telecom -Life Sciences › Manufacturing - Retail -Energy - Government

Sify Enterprise Services - Profile § Expertise in delivering mission critical 24 x 7 technology services § Leader in India by far- IDC § Over 2000 clients, including 400 global companies § Among top providers in Forrester Wave for Offshore Infrastructure Management (2005) § Scalable infrastructure

Enterprise offerings Integrated solutions IT/ITES, BFSI, Telecom, Pharma, Manufacturing, Government Managed services Remote infrastructure management services Applications Saa. S Human capital management Managed voice Hosted contact center solutions Hosting High availability Storage and virtualisation Storage consolidation Security Network Tools and process deployment Consulting services in best practices ITIL Unified messaging and collaboration Knowledge management Supply chain management Managed inbound voice Dr/bcp Thinclient and managed computing Customer lifecycle management Managed outbound voice Managed applications Security services Shared storage Virtualization Services Managed storage Solutions Consulting services Data and transaction security Implementation services Managed security services IP VPN/MPLS Global connectivity solutions Dedicated internet Bandwidth Cleanconnecttm © Sify Technologies

Enterprise Services - International Enterprise Infrastructure Services • Infrastructure Management • Infra Projects / Consulting • Security Consulting • Managed Security Services • Hosting Services • Enterprise Appln Management • • e. Learning content services • Content Mgmt • Learning Technology Services Enterprise e. Learning Services © Sify Technologies

N/W Mgmt Server Mgmt Security Infrastructure Application Support Operations Support Sify Infrastructure Services - Focus Our Domain © Sify Technologies

“Sify Is Best Suited For Discrete Offshore Remote Management” Forrester Wave TM : Global Delivery Infrastructure Management – December 2005 © Sify Technologies

THE SIFY EDGE ENGAGEMENT GOVERNANCE EXPERIENCE SERVICE INFRASTRUCTURE SPECIALIST IN REMOTE INFRASTRUCTURE MANAGEMENT SERVICES EXPERTISE PROCESSES © Sify Technologies

Value Proposition MULTI LEVEL ENGAGEMENT VALUE Business Process Operations • Business Service Management • Business Impact Analysis • Enhanced Productivity ITIL Best Practices • Reduced Noise Levels – Root Cause Analysis with Six Sigma • Cost reduction savings to 50% • Enhanced Customer Satisfaction : Pro-active approach Impact on Business Strategy © Sify Technologies

Case Study : Hosting & Managed services § § Client Rx. MD, NJ USA & Chennai , India § § Service § § Hosting Services, Managed services, DR solution & Storage services Challenge § § § Managed by US Board Certified and Licensed Physicians Highly secured Infrastructure complaint with US & EU regulations Scalable architecture OS & DB administration 24 x 7 Benefits § § Single point solution offering end to end solution starting from Hardware Procurement , Implementation and continuous support DR server up in 24 hours as per Rx. MD’s requirement by using unque Sify solution. Quick Implementation meeting stringent client deadlines Guaranteed 99. 6 % uptime for Network and Infrastructure © Sify Technologies

Case Study : International MPLS Services § Client § § Service § § § International MPLS Services Accessing servers in US from office in India Challenge § § § Whirlpool India Limited Shifting of application servers to Michigan , US High uptime commitments in the network Redundancy on the network Highly flexible and scalable network solution End to End Security Benefits § § § High uptime reliable network Strong security feature Automatic route distinguishers to provide traffic separation © Sify Technologies

Case Study : VPN Connectivity § Client § § § Globus Multi location retail store. Changeover to Sify from TELCOs Service § § VPN Connectivity with high last mile uptime Challenge § § § Integrating Network High last mile uptime Benefits § High uptime on entire network including Last mile § Faster implementation § 30 -40 % reduction in costs © Sify Technologies

Case Study : Document Management § Client § § Service § § DLF Group is a leading name in India’s real estate Industry Document Management & Scanning services Challenge § § § Documents centrally stored in Corporate office Delhi. Hindering productivity as it requires physical travel between locations for document retrieval. Documents (Legal Documents, Drawings) are to be maintained for long time and is also exposed to wear & tear Benefits • Fast searching and retrieval of the documents and drawings • Enterprise wise access to the documents • Documents available on one click of a button • Back up to the physical documents • Wear & tear of the documents and drawings was reduced © Sify Technologies

Growth of Enterprise Services 1 $ = Rs 42. 93

enterprise customers – vertical focus IT/ITe. S BFSI Consumer Telecom Life sciences

enterprise customers – vertical focus Manufacturin g Energy Media Retail Government

The Consumer Business

Integrated Consumer Experience • com No one else has it !

Internet access: Huge Unrealized Potential Numbers in millions Penetration in % Lowering of PC prices, and increase in multimedia features have shown a huge 48% growth from last year in PC ownership across India. The gap between PC owners and internet subscribers indicates there is great scope for broadband penetration in Non-metros and small towns. Source : IMRB Report 2007

The World’s Largest Franchised Cyber-café Chain We single handedly created the branded public internet access services industry in India by: § § § Taking Internet to the people with a franchised chain Currently 3800+ cafes in 180 cities, and growing The undisputed No 1 in branded public Internet access Delivering a superior Consumer Internet Experience High speed access across the chain

Sify i. Way: Categories & Services § Internet § E commerce Browsing, Voice, Games : IRCTC, Utility bills, Money transfer etc § E entertainment : Game. Drome, Sifymax § E shopping : Sify mall

Sify i. Way: Categories & Services E learning products office : Microsoft certificate , Internet Access for Microsoft IQ PC , Microsoft Office training at i. Ways, i. Way a virtual “ As part of our strategy to use the i. Ways to empower Indians with Internet and IT services, We have partnered with Microsoft India to help bridge the digital divide in India “

i. Way Growth

Vision Our vision is to be an integral part of the Indian middle class family’s Internet experience

Consumer Touch Points: Sify broadband to Homes § High Speed Internet Revolution for homes § Pioneered unique model with Cable TV operators (CTOs) for last mile connectivity § Currently the largest private player with more than 2 lac subscribers § Potential of 80 Million Cable TV households § Cable TV homes more likely to buy home PCs § i. Way users who buy home PCs can remain Sify customers § Aggressively growing base § Technology Innovation : § Service Provider with wireless broadband technology § Developed own client to ensure PC hygiene and push updates to consumers at home ( eg Anti Virus).

Sify broadband to homes : Value added Services § CUG Phone for Subscribers § Mathguru , Class teacher & MBD Alchemie § IRCTC tie up for Railway Tickets through partners(CTOs ) § Roaming access to users : Sify Anywhere § VOIP for International Calls. § PC health solutions.

Sify broadband to home: growth trends

Consumer Internet Experience Driven by § High Speed Broadband § Rich broadband content Betting on broadband! Betting on youth !

India & the Internet § § § 40 Mn internet users Estimated to be 50 Mn by March’ 08 Internet penetration at 3. 5% of population Smaller cities & towns record 142% YOY growth 25% users from smaller towns Over 20 Mn NRI’s estimated world over Source: IAMAI & Internetworldstats

Internet Content enriching Consumer Experience § Entertainment § Online Games, Movies, Music Videos § Association with Indian Television : Indian Idol, MTV Roadies, Fame Gurukul , Saregamapa

Internet Content enriching Consumer Experience § Education § Tie up with Educational Institutions § E Learning (Computer Based Training) § Online tests

Sify. com-Regional languages

Sifymax. in-City Centric Portals

Samachar. com

Portals growth 1 $ = Rs 42. 93

The Financials

A history of robust top line growth 1 $ = Rs 42. 93

EBITDA 1 $ = Rs 42. 93

Net Income * *Net Profit included USD 3. 2 Mln on account of Profit on Sale of Land & Cricinfo 1 $ = Rs 42. 93

Equity Structure ( Undiluted ) No of Shares 55, 637, 082 As of 30 th June 2008

Sify – The Opportunity To leverage: § Large services opportunity in Indian and Global markets § Proven scalable business models in § Access Media § Portals § Enterprise Services § Leveraging Technology platform for scale and expertise § Capable people § Cash to fuel growth

Summary § Sify is best positioned to leverage the projected exponential growth of Internet usage as well as Internet based services § Sify is focused on execution of key growth initiatives and is gaining momentum § Sify is on course for short and long term profitable growth

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