Manpower Group World Leader in Innovative Workforce Solutions

Manpower. Group World Leader in Innovative Workforce Solutions

Title of Presentation – Change in Master Slide Fast Facts • • • We are headquartered in Milwaukee, USA We are 63 years old. We were USD 22 billion worldwide in 2011 We currently rank 129 in the Fortune 500 list We service 400, 000 clients worldwide We had 31, 000 employees in 2011 Globally, at any given day we have 400, 000 associates on assignments 12 million people have received training and development services through Manpower. Group brands 3. 5 million placed globally in permanent, temporary and contract positions in 2010. Manpower. Group| Monday, March 19, 2018 2

Title of Presentation – Change in Master Slide We Are… • We are the world leader in innovative workforce solutions. • With over 60 years of experience, our $22 billion company creates unique value through a comprehensive suite of innovative solutions. • These solutions cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. • Manpower. Group maintains the world’s largest and industry-leading network of experts who service clients across all industry sectors, small and medium-sized enterprises, local, multinational and global companies. • The Manpower. Group suite of solutions is offered through Manpower. Group Solutions, Experis, Manpower, and Right Management. Manpower. Group| Monday, March 19, 2018 3

Title of Presentation – Change in Master Slide Our network spans across 82 countries and territories. Manpower. Group| Monday, March 19, 2018 4

Title of Presentation – Change in Master Slide Awards & Accolades • Manpower. Group is currently ranked 129 on the Fortune 500 list of America's largest companies • Manpower. Group was named the No. 1 Most Admired Company in our industry by Fortune magazine in 2011, our ninth successive year on this list. • In 2012 Manpower. Group was named to the Ethisphere Institute's prestigious list of the World's Most Ethical Companies, second year in a row. • Manpower is ranked 1440 th on the 2010 Forbes Global 2000 ranking of the largest public companies in the world. Manpower. Group| Monday, March 19, 2018 5

Title of Presentation – Change in Master Slide Awards & Accolades • Named a Top Innovator by Information. Week magazine • Françoise Gri, Manpower. Group President of Southern Europe, made Fortune’s list of the 50 Most Powerful Women in International Business for the ninth consecutive year. Françoise retained 31 st position on the list, despite the list proving to be the most competitive ever. • Mara Swan, Manpower. Group Executive Vice President, Global Strategy and Talent, named HR Executive of the Year by Human Resource Executive Magazine. • Named to the Dow Jones Sustainability Index for the fifth consecutive year for sustainability-driven leadership in the industry sector • Manpower. Group Solutions recognized as Leader in RPO in Europe by the Everest Group based on its market success and RPO delivery capability • Manpower. Group named in second position on Corporate Responsibility Magazine’s list of Best Corporate Citizens in the Business Services sector — the only company in our industry to make the top 10 Manpower. Group| Monday, March 19, 2018 6

Title of Presentation – Change in Master Slide About Manpower. Group India • In India Manpower. Group has been helping clients and candidates win since 1997. • We have twenty branches in thirteen cities across the nation • Manpower. Group India provides unique value to clients and candidates through a comprehensive suite of innovative solutions which cover an entire range of talent-driven needs from recruitment and assessment, training and development, and career management, to outsourcing and workforce consulting. Manpower. Group| Monday, March 19, 2018 7

Title of Presentation – Change in Master Slide Manpower. Group India Presence North §New Delhi §Gurgaon §Chandigarh §Lucknow §Indore West §Mumbai §Pune §Ahmedabad South §Bangalore §Chennai §Coimbatore §Hyderabad East §Kolkata Beijin Dalian Beijing Wuhan Shanghai Taiwan Covering nearly 400 geographical locations Manpower. Group| Monday, March 19, 2018 8

Title of Presentation – Change in Master Slide What sets us Apart? We power your success by - • • Leveraging our global reach and our local expertise. Nurturing partnerships with everyone we work with. Connecting our deep understanding of human potential to the ambition of business. Providing a full suite of workforce solutions. Manpower. Group| Monday, March 19, 2018 9

Title of Presentation – Change in Master Slide Some companies we work with Manpower. Group| Monday, March 19, 2018 10

Title of Presentation – Change in Master Slide Manpower. Group Brands Manpower. Group| Monday, March 19, 2018 11

Title of Presentation – Change in Master Slide Manpower. Group Brands Manpower. Group Solutions provides clients with outsourcing services related to human resources functions, primarily in the areas of large-scale recruiting and workforce-intensive initiatives that are outcome-based, thereby sharing in the risk and reward with our clients. Our solutions offerings include Talent Based Outsourcing, Managed Service Programs, Borderless Talent Solutions, and Recruitment Process Outsourcing Experis is the global leader in professional resourcing and project-based workforce solutions. We accelerate organizations' growth by intensely attracting, assessing, and placing specialized expertise in IT, Finance and Accounting, Engineering, and Healthcare to precisely deliver in-demand talent for mission-critical positions, enhancing the competitiveness of the organizations and people we serve. Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time. Right Management is the global leader in talent and career management workforce solutions. Through our innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize business performance. By engaging consultants that value and understand the human side of business, we make a meaningful impact on both the people and organizations we serve. Manpower. Group| Monday, March 19, 2018 12

13 Title of Presentation – Change in Master Slide So what do we do to Help our Clients Win Manpower. Group helps organizations with their long term Workforce strategy. • How do we manage the talent ecosystem to drive productivity? • How do we manage a diverse and virtual workforce? • How do we inject flexibility into our workforce mix? • What new practices will we need in order to attract, develop and retain the talent? • How will you improve your talent supply? • What talent strategies do I need to reach undertapped and untapped talent pools? Manpower. Group| Monday, March 19, 2018 13

Title of Presentation – Change in Master Slide New Work Models MIXING PERMANENT, CONTRACT AND VIRTUAL EMPLOYEES HELPS CONTROL COSTS AND TAP A GREATER RANGE OF SKILLS. • Adopt a “glocal” perspective • Collaborate with governments to build out training programs • virtual work • Structure a horizontal workplace • Use gaming techniques to recruit, train and develop Manpower. Group| Monday, March 19, 2018 14

Title of Presentation – Change in Master Slide New Talent Sources EMPLOYERS CAN IMPROVE THEIR WORKFORCE PIPELINE BY LOOKING AT DIFFERENT SOURCES OF TALENT AND RESKILLING TALENT WITHIN THEIR REACH. • Tap overlooked and underused talent pools • Strategically migrate in-demand talent within and across countries • Reevaluate how to recruit, develop, compensate talent • Collaborate with educators and government • Harness big data effectively • Use social media to drive innovative thinking Manpower. Group| Monday, March 19, 2018 15 15

Manpower. Group Solutions

Title of Presentation – Change in Master Slide Manpower. Group Solutions-What we do • Manpower. Group Solutions helps clients win by designing and delivering innovative workforce solutions that leverage our global and local capability, comprehensive solutions, and collaborative approach and practical creativity. We differentiate our solutions in the marketplace by leveraging these capabilities and by providing our clients with faster time to value. • The solutions offered by Manpower. Group Solutions can be applied as stand alone solutions or combined with the additional capabilities offered by Manpower. Group. • The Global offerings are: – Recruitment Process Outsourcing (RPO) – TAPFIN – Managed Service Provider (MSP) – Talent Based Outsourcing (TBO) – Borderless Talent Solutions (BTS) – Strategic Workforce Consulting (SWC, formerly Black Dog) Manpower. Group| Monday, March 19, 2018 17

Title of Presentation – Change in Master Slide Recruitment Process Outsourcing • Recruitment Process Outsourcing is an offering that allows us to manage all or part of a client’s permanent recruiting operations, potentially including: workforce planning, recruiting strategy, sourcing and screening, candidate assessment, interviewing, candidate management, offer negotiation and on-boarding. • The solution also typically includes provision of an applicant tracking system, consolidated activity reporting and SLAs. Manpower. Group| Monday, March 19, 2018 18

Title of Presentation – Change in Master Slide Recruitment Process Outsourcing- Case Studies • • Executed a project RPO for recruiting ‘niche’ 3 G skills for a telecom major including Indian talent from overseas. Helped an automotive giant fill mission-critical positions by offering RPO for recruiting plant professionals for their new generation product line. Helped a multi-national manufacturing company in setting up a green field manufacturing project in Pune, India having 275 indirect and direct labor. Helped an ITe. S giant reduce attrition and enhance the quality of staff. We reduced employee attrition from 30% to 6% within 6 months through stronger screening process, and ongoing communication with candidates post-joining Manpower. Group| Monday, March 19, 2018 19

Title of Presentation – Change in Master Slide TAPFIN - Managed Service Provider • TAPFIN is an MSP offering that allows us to take on the primary responsibility for managing an organization’s contingent workforce program. Typical responsibilities of an MSP include overall program management, reporting and tracking, vendor selection and management, order distribution, and consolidated billing. • The vast majority of programs also provide clients with a vendor management system (VMS) and may also include a physical presence on the client’s site. An MSP may have Manpower or Experis as part of their program suppliers but not in all cases, as this decision is based on the client preference and specification of the program. Manpower. Group| Monday, March 19, 2018 20

Title of Presentation – Change in Master Slide Managed Service Provider- Case Studies • Helped a consumer products major manage 700 hundred retail outlets across the country by offering Managed Sales Program. The company witnessed 20% increase in Sales performance. Manpower. Group| Monday, March 19, 2018 21

Title of Presentation – Change in Master Slide Talent Based Outsourcing • TBO is a commitment to craft a solution that responds to a specific client need. It may be specific enough to be characterized as an offering (contact centers) and may be comprised of core and adjacent capabilities (e. g. HR expertise, process expertise etc. ) • In Talent Based Outsourcing solutions, we deliver and manage flexible, competitively-priced teams of talent to deliver a discrete task, function or service. Most of the time, this solution is closely integrated in our client’s operations, a concept which we call in sourcing. • We provide this offering in many different areas, such as: • Contact Center solutions • Fix and Repair solutions • IT Help Desk solutions • Cost per unit solutions within manufacturing or logistics sectors Manpower. Group| Monday, March 19, 2018 22

Title of Presentation – Change in Master Slide Borderless Talent Solutions • In a Borderless Talent Solution, we are responsible for sourcing people/talent from one or more countries for our client requirements and facilitating their movement to another country to work. • This can be a stand-alone, one-off process or it can be bundled as part of a more complex offering such as RPO. It can include the responsibility for provision of additional services via third parties such as visa advice, relocation support, local orientation, etc. Manpower. Group| Monday, March 19, 2018 23

Title of Presentation – Change in Master Slide Borderless Talent Solutions- Case Studies • • Helped a communications giant fill positions requiring ‘niche’ 3 G skills including Indian talent from overseas Completed overseas placement of CFO for UAE operations of a major ground-handling and in-flight catering service providing company. Manpower. Group| Monday, March 19, 2018 24

Title of Presentation – Change in Master Slide Strategic Workforce Consulting • Strategic Workforce Consulting is a pragmatic and flexible framework designed to guide an organization through the creation of a workforce strategy that is aligned with and accelerates the execution of its business strategy. • Strategic Workforce Consulting is a: – 5 -Step Framework that confidently answers questions about strategic workforce priorities, tradeoffs and investments that will enable organizations to execute their business strategy. – Process that shapes pragmatic workforce strategies by contrasting current conditions against future ambitions and then develops a measurable action plan to close the resource gap(capability and capital). – Consulting Methodology that leverages Manpower. Group’s capability, expertise, and our unique perspective on the changing world of work. • This is a Manpower. Group Solutions offering that is led by Right Management consultants who have been pre-certified. Manpower. Group| Monday, March 19, 2018 25

Manpower

Title of Presentation – Change in Master Slide Manpower – what we do • Recruitment and Workforce Planning – Helping our clients in workforce planning – Talent availability and market intelligence surveys – Developing JD’s and competency mapping with the client – Robust proactive recruiting approach • Payroll Management – Timely Salary Disbursal – Salary Account Opening – DD are being sent in areas where there are no salary accounts – Statutory Related Obligations • Management and Supervision – Sales / Service Data Collection and analysis. – Various MIS related to Sales, Service. – Procurements and Distributions of Shoes, Uniforms, Sales/Services Registers or record books, Badges, Visiting Cards – Godown Management of stocks of various promo materials. – Make over Coordination and Counter Implementation and Maintenance. – Organizing and Logistic Management of the Weekly, Monthly and Quarterly Sales or Service Meetings. – Counter Attendance Management & Management of Floaters and Relievers. – – • Computes the incentive amount based on the score and payout to candidates. Manpower Collates the Expense sheets approved by the client and processes them for reimbursement. Insurance Each employee will be insured for a Medicliam of Rs. 100, 000 and a Accidental Death Insurance for Rs. 200, 000/- Manpower. Group| Monday, March 19, 2018 27

Title of Presentation – Change in Master Slide Manpower Service Differentiators Pan India Presence – Presence in 16 locations. 100 % Statutory & Legal Compliance – ESIC, PF etc & CLRA Registration / Licenses Processes & Technology – Proven processes like ‘Predictable Performance System’ to ensure a better match between candidate and job – Ensure Timely release of Salaries Assessment Tools – Assessment to validate skills for the job – Psychological profiling Quality Performance Program- Service Assurance Team – Three-tier feedback process from Clients and Candidates –Client and Associate helpdesk Insurance Policy Cover – Larger cover, GMC – 100, 000 & GAC – 200, 000 (Cashless Facility) Training & Development Center – 4000+ Online courses for Associates Timely Salary Credits – We ensure Salaries to the associates on the last working day. Salary Funding – Payment after salaries are credited Manpower. Group| Monday, March 19, 2018 28

Title of Presentation – Change in Master Slide Manpower - Advantage to Candidates • Structured Induction – Treated at par with permanent employees. Have a structured Induction program, Offer letters, PF/ESIC Formalities etc. • Salary Payment – Accurate and timely Payroll services • Mode of payment – We help all our employees in opening bank accounts as soon as they join. All employees with accounts in Citibank /ICICI/HDFC/Axis banks, get their salaries transferred directly in them • Pay slip – Pay slips are given to each employee by 7 th of every month. • Statutory Compliance – Manpower will ensure that all PF, ESI or any other applicable contribution and deduction are made for each employee. • Insurance Cover – All employees are covered for personal accident, temporary and permanent disablement, the insurance cover is applicable with immediate effect • Point of contact for queries – All candidate will be provided a single point of contact for all queries. Manpower. Group| Monday, March 19, 2018 29

Title of Presentation – Change in Master Slide Manpower - Case Studies • Designed and executed a counter management program for a FMCG giant and increased annual sales by 25% for their leading two brands. Also, partnered with them to develop a sales distribution model which has helped them increase their annual sales by 7% • Staffed service centers across North Region for a major shipping multinational within span of 7 days for their pick-up & delivery model • Transitioned whole sales piece – 2, 000 associates across India for a leading mobile telecom player within two weeks through their distribution sales partners • We set up the complete sales team for a leading media conglomerate to help them boost their annual sales Manpower. Group| Monday, March 19, 2018 30

Experis

Title of Presentation – Change in Master Slide Manpower. Group| Monday, March 19, 2018 32 3

Title of Presentation – Change in Master Slide Experis Differentiators Experience & Expertise We operate in more than 50 countries, and work with over 80 percent of the Fortune Global 500. 2 Increased Precision We provide professionals whose skills and experience make them the best technical and cultural match for your organization. We provide project solutions that target key objectives and apply technological expertise. 3 Enhanced Partnerships When we put individualized solutions to work in a company, the results are amazing. 4 Accelerated Results We combine local knowledge and personal insight with global resources to give clients an edge in the race for talent and solutions. 1 Manpower. Group| Monday, March 19, 2018 33

Title of Presentation – Change in Master Slide Client Engagement Approach Options Requirement: Resources Experis Solution: Staff Augmentation Resources, Additional Value-add Solution, Client-controlled Staffing Solutions Partial Project Outsource Solution, Vendor-controlled Full Project Outsource (Turnkey) ü Staff Augmentation – This offering covers Experis ability to augment client teams with quality contract resources. It is included to show where it falls in the spectrum of offerings in the Experis service delivery model. ü Staffing Solution (Resource Management Planning) – Experis assists with the definition of a solution approach during the early stages of the engagement as well as provide additional value-add during engagement execution ü Partial Project Outsource (Resource Management Planning) – Client expects Experis to provide a solution while maintaining control of the overall effort – Experis owns responsibility for some aspects of project execution and delivery of contracted deliverables ü Full Project Outsource (Turnkey Solution offering) – Client expects Experis to provide a full and complete solution – Experis owns responsibility for all aspects of project execution and delivery of contracted scope and deliverables, often using a fixed cost commercial arrangement Manpower. Group| Monday, March 19, 2018 34

Title of Presentation – Change in Master Slide Professional Resourcing • Dynamic Options – Efficient delivery of qualified consultants and project managers – Short-term and long-term staffing solutions – Recruitment and Permanent Placement solutions • Recruiters: Experts Finding Experts – Nearly 250 recruiters – Focused by occupation/skill vertical – Multi-tiered recruiting model: branch, centralized and offshore Manpower. Group| Monday, March 19, 2018 35

Title of Presentation – Change in Master Slide Experis Project Solutions Applying our expertise in IT, Engineering and Finance, Experis delivers: • • • Flexible delivery models Scalable solutions Deep industry and vertical expertise Cross-industrial knowledge to design, develop, and support diverse client needs Cost effective solutions Customer lifecycle support Clients partner with us when they need to drive solutions that: • • • Manpower. Group| Monday, March 19, 2018 Meet compliance requirements Enhance quality Increase speed to market Increase flexibility and efficiency Meet order demands Contain costs Mitigate risk Allow the client to focus on core competencies Maximize human potential 36

Title of Presentation – Change in Master Slide Experis IT • • Recruiters organized by niche. This provides unique insight into and alignment with in-demand areas. Most commonly placed titles/areas include: – Network Support – IT Project Manager – Developer – Application Software Expert – Software Engineer – Systems Analyst – Business Analyst – Programmer – Database Administrator Manpower. Group| Monday, March 19, 2018 37

Title of Presentation – Change in Master Slide Experis IT- Case Studies • In India, we are the preferred partner for a global IT giant • Helped an Indian IT major fill mission critical positions in record turn around time. Strong post-offer candidate management led to higher percentage of joining. We helped improve client’s business by in-time hiring of talent • We are the preferred partner for an Indian IT coglomerate Manpower. Group| Monday, March 19, 2018 38

Title of Presentation – Change in Master Slide Experis Engineering • • Recruiters organized by niche. This provides unique insight into and alignment with in-demand areas. Most commonly placed titles/areas include: – Mechanical Engineer – Quality Engineer – Electrical Engineer – Electronics Technician – Engineering Manager – Drafter – Industrial Engineer – Mechanical Technician Manpower. Group| Monday, March 19, 2018 39

Title of Presentation – Change in Master Slide Experis Engineering- Case Studies • Recruited over 75 automotive design and development professionals for a global automotive leader and enabled in starting up two of their subsidiaries for Steel and Plastics business. • Recruited over 15 senior and mid management plant professional for Top 3 Global wind turbine manufacturers in India. Manpower. Group| Monday, March 19, 2018 40

Title of Presentation – Change in Master Slide Experis F&A Some of the most commonly placed titles/areas include : • • • Retail Banking/ Consumer Banking Wholesale/ Corporate Banking Credit Research Credit Underwriting Legal/ Compliance/ Audit Actuarial Analytics Investment Banking Global Finance Tax Advisory Taxation Private Banking Manpower. Group| Monday, March 19, 2018 41

Title of Presentation – Change in Master Slide Experis F&A- Case Studies • We are the preferred vendor for a leading international bank. We helped client close 15 senior level positions in their Corporate Banking segment with a 80% fill rate • We are amongst the top three vendors of a leading Indian Bank. We successfully filled 23 positions in a short time, thereby helping the bank to set up new branches within project timelines • We helped an international mortgage major close Senior VP Audit position within 15 days • Been consistently achieving 90% closure rate for niche Analyst positions for a leading International Bank Manpower. Group| Monday, March 19, 2018 42

Title of Presentation – Change in Master Slide Thank you For more information, Visit: www. manpowergroup. co. in Manpower. Group| Monday, March 19, 2018 43