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Mandatory Recycling and Composting: The San Francisco Experience of Driving Participation in Multifamily Dwellings Mandatory Recycling and Composting: The San Francisco Experience of Driving Participation in Multifamily Dwellings

Mandatory Recycling and Composting (2009) Mandatory Recycling and Composting (2009)

Multifamily Dwellings in SF Multifamily Dwellings in SF

Mandatory Recycling and Composting n(October 2009) • Property owners pay for adequate refuse service Mandatory Recycling and Composting n(October 2009) • Property owners pay for adequate refuse service • Property, food vendor and event managers provide convenient, color-coded, labeled bins and training • Everyone separate recyclables, compostables and trash • Non-compliance subject to fines, property liens, and rate surcharges

Apartment Buildings Composting Multi Family with Composting Service 9, 000 8, 000 7, 000 Apartment Buildings Composting Multi Family with Composting Service 9, 000 8, 000 7, 000 6, 000 5, 000 Multi Family with Composting Service 4, 000 3, 000 2, 000 1, 000 Jul-04 Apr-07 Jan-10 Oct-12 Jul-15

Residential Food Scraps Collection Text bold, when transparent over photo, white and aligned bottom, Residential Food Scraps Collection Text bold, when transparent over photo, white and aligned bottom, left

Targeted Door-to-Door Outreach Targeted Door-to-Door Outreach

Challenges to Participation Compliance Photo courtesy of Recology Challenges to Participation Compliance Photo courtesy of Recology

San Franciscans’ Attitudes Toward the Zero Waste Program Key Findings from Citywide Surveys of San Franciscans’ Attitudes Toward the Zero Waste Program Key Findings from Citywide Surveys of Residents and Businesses December 2015 / January 2016 320 -673 A

Surveys (Among Residents of Multi-Unit Buildings) Do you have your own individual bins, or Surveys (Among Residents of Multi-Unit Buildings) Do you have your own individual bins, or do you have shared bins with other people in your building? How do you dispose of household waste in your building? These users report more difficulty in accessing bins. Q 12/Q 13. Asked Only of Multi-Unit Residents

Mandatory Implementation • Target accounts without service • Mail compliance warning letter stating penalties Mandatory Implementation • Target accounts without service • Mail compliance warning letter stating penalties • Contact account to sign up for service • Provide on-site assistance: set-up, signage, training • Allow sharing service, on-site or take home composting, or verification if no compostables • Verify compliance

Resources Text bold, when transparent over photo, white and aligned bottom, left Resources Text bold, when transparent over photo, white and aligned bottom, left

Outreach + Enforcement Text bold, when transparent over photo, white and aligned bottom, left Outreach + Enforcement Text bold, when transparent over photo, white and aligned bottom, left

Comprehensive Waste Assessments Comprehensive Waste Assessments

Customized Recommendations Customized Recommendations

Curbside Audits Photo courtesy of Ines Belli Photo courtesy of Mark Boyer Curbside Audits Photo courtesy of Ines Belli Photo courtesy of Mark Boyer

Property Managers Property Managers

Property Managers Property Managers

SFEnvironment. org Thank You! James Slattery San Francisco Department of the Environment 1455 Market SFEnvironment. org Thank You! James Slattery San Francisco Department of the Environment 1455 Market Street, Ste. 1200 San Francisco, CA 94103 E: James. [email protected] org T: (415) 355 -3779 © 2013 SF Environment All Rights Reserved The author of this document has secured the necessary permission to use all the images depicted in this presentation. Permission to reuse or repurpose the graphics in this document should not be assumed nor is it transferable for any other use. Please do not reproduce or broadcast any content from this document without written permission from the holder of copyright.