Manage. Ware for DB 2 Connect ESI SOFTWARE 2006 info@esisoft. us 1 of 19
Agenda • • Who is ESI Software Problem and Solution Architecture What is monitored Supported Platforms Professional Services Benefits of Manage. Ware 2 of 19
Who Is esi? • 1999/USA • Enterprise Management • Business Service Management/ITIL • ECM /EDM • Strategic Relationships 3 of 19
STAGES OF MANAGING YOUR ENVIRONMENT Multiple unconsolidated help desks; user calls notify status; and non existent IS operations (operations are the responsibility of those deploying the IT asset) Basic event up/down console management; trouble ticketing; basic backup and recovery, inventory and basic topology Performance, change, problem, and configuration management, automation, job scheduling, and availability management 80 -85% of customers are right here Capacity planning and service level management IT and business metric linkage; use of management and business application data to improve the business process; and enhanced cost recovery 4 of 19
ESI Management Methodology SLA Capacity Planning Performance Tuning Notification/Automated Recovery Monitoring/Establish Baseline 5 of 19
Monitoring/ Establish Baseline System Level 6 of 19
Notification/ Automated Recovery • • • Warnings Alarms Customizable Thresholds E-Mail Pages Automatic Recovery 7 of 19
Capacity Planning Performance Tuning 8 of 19
SLA Compliance 9 of 19
Integration • • BMC PATROL Tivoli Openview Unicenter Remedy Magic Others 10 of 19
Architecture Host SQL Response DB 2 C KM UDB KM Mainframe OS KM Client SQL Response AGENT Client DB 2 Connect Server 11 of 19 Console
Scalable to the enterprise SAP MQ Series Web. Sphere Peoplesoft DB 2 Connect UDB 12 of 19
Supported Platforms • Windows – Through 2003 • • HP-UX Sun OS AIX UDB 13 of 19
Professional Services • • Implementation Training Support Custom Development 14 of 19
Customers • • • Met Life HCA Healthcare Wachovia Loudoun County Options Clearing Corporation Home Depot 15 of 19
Why ESI Software • • • Local Presence Experts in Enterprise Management Commercial Software Developers – Not script writers Non Subscription Based (No Security Issues) Scaleable to the Enterprise 16 of 19
Things to consider • Management Support – Manager Webinar • Sharing Manage. Ware information across functional groups – Custom Webinar • Project Requirements • Funding – ROI Calculators • Timeframe 17 of 19
BENEFITS OF MANAGEWARE • Prevent unplanned downtime • Meet SLAs at lower cost • ITIL compliance • Lower IT staffing requirements • Improve IT staff utilization • Improve user satisfaction and system confidence • Maximize system total cost of ownership • Flexible reporting and capacity planning 18 of 19
Manage. Ware for DB 2 Connect Thank you! For questions or more information, please contact Nicole Kloeppel (719) 955 -0712 nkloeppel@esisoft. us www. esisoft. us 19 of 19
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