Making the Internet Work for You July 2007

Making the Internet Work for You July 2007

Internet Users in India: Fastest growing in Asia 2006 E Internet Users ( Million) 31 17 Source: IDC 7 126 • Fastest growth rates in the region 9 37 § Indian Internet Users expected to grow to 100 Million over the next 3 years from estimated 42 Million in Mar 2007. Internet & Online Association § Government’s Broadband Policy Target: 20 MM subscribers by 2010 E-Gov Initiatives gaining momentum Information Services available online • Rapid infrastructure improvements § §

Growth of IT Spending in India Domestic demand for IT in India is witnessing a gradual transformation from being predominantly hardware driven towards a solutions oriented approachresulting in an emphasis on services. 17% 23% Source: Nasscom – IDC Report 18% 17% 15% 14%

Strong IT – ITES Growth Projected Revenues $ Billion Domestic growth trends Offshoring growth trends 32% 37% • Offshore Infrastructure Management Services expected to grow to $ 1 Billion in 3 years • Domestic demand driven by IT/ITES Source : NASSCOM

Sify is well positioned to leverage the projected exponential growth of Internet usage as well as internet based services.

Catalysts of the Internet for positive change Consumer Internet Experience Enterprise Services Technology Core Network Data Centers Systems Leveraging IP expertise

Technology Core Competence “To become the global provider of choice by pioneering technology and offering innovative customer centric internet solutions thereby creating value for the customer” Sify’s Technology is ISO 9001 -2000, BS 7799 certified & appraised CMMi Level 3

The Sify Edge: Infrastructure - India Network § A World class design and service standards network to deliver § Consumer Internet Experience § Enterprise Technology Services § Network coverage extends to 200 cities § Our Network is IPv 6 and MPLS enabled with redundancies § A Converged network: Voice, Video & Data capability § Future proofed to meet strong demand from IT/ITES and other verticals

The Sify Edge : Infrastructure – Redundant Global Connectivity

State-of-the-Art Network Management è Integrated Trouble Ticketing èProactive Alerts èStandards Based

IT Information Library CIO Dashboard Incident Management Problem Management Trouble Ticket Engine Service Desk Escalation Engine NMS Alerts Knowledge base C M D B Change Workflow Change Management NMS Configuration Baselines IT Service Continuity Management Path Management Threshold Monitoring C M D B Capacity Management Reports Engine Availability Management Service Level Agreements SLA Management Software Inventory Common pool of technology talent across businesses

World Class Processes § ISO 9001 – 2000 Certification › Enterprise Solutions Business, Technology, and Customer Care § Maturity Level 5 (CMMI-SW version 1. 1) › Technology development units apprised at Maturity Level 5 of the Capability Maturity Model Integration (CMMI-SW version 1. 1) § Information Security Certification › First Data Center complying with ISO 27001

Integrated Consumer Experience • com No one else has it !

Internet access: Huge Unrealized Potential 60% of Internet Users access the Internet from Public Internet Access Points Source : IMRB – 2004 Report. That’s because Home PC ownership is estimated at 6 million plus in 2006. Even with projected growth of over 30% (IDC) this would still be only 12 -13 million. Total no of homes in India is 210 million Large Opportunity in Public Internet Access

The World’s Largest Franchised Cyber-café Chain We single handedly created the branded public internet access services industry in India by: § Taking Internet to the people with a franchised chain § Currently 3700+ cafes in 163 cities, and growing § The undisputed No 1 in branded public Internet access § Delivering a superior Consumer Internet Experience § High speed access across the chain

: Categories & Services § Internet : Browsing, Voice, Games § E commerce : IRCTC, Utility bills, Money transfer etc § E entertainment : Game. Drome, Sifymax § E shopping : Sify mall

: Categories & Services § E learning : Microsoft certificate , Internet Access for Microsoft IQ PC , Microsoft Office products training at i. Ways, i. Way as virtual office “ As part of our strategy to use the i. Ways to empower Indians with Internet and IT services, We have partnered with Microsoft India to help bridge the digital divide in India “

Growth

Vision Our vision is to be an integral part of the Indian middle class family’s Internet experience

Consumer Touch Points: to Homes § High Speed Internet Revolution for homes › Pioneered unique model with Cable TV operators (CTOs) for last mile connectivity › Currently the largest private player with more than 200, 000 subscribers › › Potential of 80 Million Cable TV households Cable TV homes more likely to buy home PCs Iways users who buy home PCs can remain Sify customers Aggressively growing base § Technology Innovation : › › Service Provider with wireless broadband technology Developed own client to ensure PC hygiene and push updates to consumers at home (eg Anti Virus).

Value added Services § CUG Phone for Subscribers § Mathguru , Class teacher & MBD Alchemie § IRCTC tie up for Railway Tickets through partners(CTOs) § Roaming access to users : Sify Anywhere § VOIP for International Calls. § PC health solutions.

growth trends

Internet Content enhancing Consumer Experience § Driven by › High Speed Broadband › Rich broadband content Betting on broadband! Betting on youth !

India & the Internet § § § 40 Mn internet users Estimated to be 50 Mn by March’ 08 Internet penetration at 3. 5% of population Smaller cities & towns record 142% YOY growth 25% users from smaller towns Over 20 Mn NRI’s estimated world over Source: IAMAI & Internetworldstats

Internet Content enriching Consumer Experience § Entertainment › › Online Games, Movies, Music Videos Association with Indian Television : Indian Idol, MTV Roadies, Fame Gurukul, Saregamapa

Internet Content enriching Consumer Experience § Education › Tie up with Educational Institutions › E Learning (Computer Based Training) › Online tests

Sify. com-Regional languages

Sifymax. in-City Centric Portals

Samachar. com

Portals growth 1 $ = Rs 40. 58

Integrated Enterprise Services Managed Services § § § Managed Network Services › IP/VPN › Global MPLS › Internet & bandwidth › Vo. IP & Converged Network Services Managed Datacenter Services › Managed Servers › Managed Mail › Application Hosting Security Services Offshore Services w n Network Operations Management Datacenter Operations Management w Security Operations Management w Application Performance Management w Desktop Management w Helpdesk § Key Verticals Served › IT/ITES- BFSI - Consumer Telecom -Life Sciences › Manufacturing - Retail -Energy - Government

Sify Enterprise Services - Profile § Expertise in delivering mission critical 24 x 7 technology services § Leader in India by far- IDC § Over 1700 clients, including 400 global companies § Among top providers in Forrester Wave for Offshore Infrastructure Management (2005) § Scalable infrastructure

Case Study : Hosting & Managed services § Client › › Rx. MD, NJ USA & Chennai , India Managed by US Board Certified and Licensed Physicians § Service › Hosting Services, Managed services, DR solution & Storage services § Challenge › › Highly secured Infrastructure complaint with US & EU regulations Scalable architecture OS & DB administration 24 x 7 § Benefits › › Single point solution offering end to end solution starting from Hardware Procurement , Implementation and continuous support DR server up in 24 hours as per Rx. MD’s requirement by using unque Sify solution. Quick Implementation meeting stringent client deadlines Guaranteed 99. 6 % uptime for Network and Infrastructure

Case Study : International MPLS Services § Client › Whirlpool India Limited § Service › International MPLS Services › Accessing servers in US from office in INdia § Challenge › › › Shifting of application servers to Michigan , US High uptime commitments in the network Redundancy on the network Highly flexible and scalable network solution End to End Security § Benefits › High uptime reliable network › Strong security feature › Automatic route distinguishers to provide traffic separation

Case Study : VPN Connectivity § Client › › Globus Multi location retail store. Changeover to Sify from TELCOs § Service › VPN Connectivity with high last mile uptime § Challenge › › Integrating Network High last mile uptime § Benefits › › › High uptime on entire network including Last mile Faster implementation 30 -40 % reduction in costs

Case Study : Document Management § Client › DLF Group is a leading name in India’s real estate Industry § Service › Document Management & Scanning services § Challenge › Documents centrally stored in Corporate office Delhi. Hindering productivity as it requires physical travel between locations for document retrieval. › Documents (Legal Documents, Drawings) are to be maintained for long time and is also exposed to wear & tear § Benefits • • • Fast searching and retrieval of the documents and drawings Enterprise wise access to the documents Documents available on one click of a button Back up to the physical documents Wear & tear of the documents and drawings was reduced

Growth of Enterprise Services 1 $ = Rs 40. 58

Enterprise Services - International Enterprise Infrastructure Services • Infrastructure Management • Infra Projects / Consulting • Security Consulting • Managed Security Services • Hosting Services • Enterprise Appln Management • • e. Learning content services • Content Mgmt • Learning Technology Services Enterprise e. Learning Services

N/W Mgmt Server Mgmt Infrastructu re Application Support Security Our Domain Operations Support Sify Infrastructure Services - Focus

THE SIFY EDGE ENGAGEMENT GOVERNANCE EXPERIENCE SERVICE INFRASTRUCTURE SPECIALIST IN REMOTE INFRASTRUCTURE MANAGEMENT SERVICES EXPERTISE PROCESSES

Value Proposition MULTI LEVEL ENGAGEMENT VALUE Business Process Operations • Business Service Management • Business Impact Analysis • Enhanced Productivity - ITIL Best Practices • Reduced Noise Levels - Root Cause Analysis with Six Sigma • Cost reduction savings to 50% • Enhanced Customer Satisfaction : Proactive approach Impact on Business Strategy

“Sify Is Best Suited For Discrete Offshore Remote Management” Forrester Wave TM : Global Delivery Infrastructure Management – December 2005

A history of robust topline growth % 37 G CA R 1 $ = Rs 40. 58

EBITDA 1 $ = Rs 40. 58

Net Income * *Net Profit included USD 3. 2 Mln on account of Profit on Sale of Land & Cricinfo 1 $ = Rs 40. 58

Sify – The Opportunity To leverage: › Large services opportunity in Indian and Global markets › Proven scalable business models in § Access Media § Portals § Enterprise Services › Leveraging expertise Technology platform for scale and › Capable people › Cash to fuel growth

Equity Structure ( Undiluted ) No of Shares 42, 808, 852 As of 30 th Jun 2007