Locating TTVN Schedules Site Codes Training Tutorial

Locating TTVN Schedules / Site Codes Training Tutorial Computer Information Service CIS Helpdesk 409. 740. 4714 “CLB” Class-Room Lab Bldg #3007 LRC Helpdesk 409. 740. 4480 “LRC” Learning Resource Center – Bldg#3010 helpdesk@tamug. edu

TTVN is the wide area data and interactive communications network that serves • the thirteen Texas A&M campuses • the Health Science Center • seven research and service agencies of the Texas A&M University System (TAMUS) • The network also serves numerous affiliated colleges and universities, K-12 school districts, and state agencies throughout Texas • The core TTVN network consists of over 120 primary wide area network sites and more than 300 videoconference sites

TTVN provides following services http: //ttvn. tamu. edu • videoconference scheduling • facilitation services • VC user/technical support • multi-point VC bridging • ISDN/IP gateways • live and archive webcasting • VC equipment repair. for more info visit their website ttvn. tamu. edu

How to Look Up TTVN classes http: //ttvn. tamu. edu Getting Started: Choose Video Site List

Narrow down the results for only TAMUG sites Type GV into the Site Code field

TAMUG has 6 TTVN Sites Site names were changed Summer 2011

To View site schedule Click on the Site Code (Full Name) to view site schedule Choose: GVL 108 each location has it’s own website listing TTVN schedule

This is the schedule for GVL 108 TTVN room Site Coordinator Contact Details Site Location Details Event Details: Event Title Date Start – End time Status

Click on Event Title for Specific VC Details Site Coordinator Contact Details Site Location Details Each Event includes: Event NO#: Event Title Date Start – End time Status

VC TTVN Event Details VC Event Details: Including: Title ID Date Contact /Leader/Faculty Start-End times Duration Status Other TTVN sites Including: Additional event contact info, special instructions

Need to schedule a TTVN ? ? • Contact site coordinator on “each end” for room availability to reserve room. Once TTVN sites are reserved on both ends IF it is your responsible to schedule the TTVN • Email Meeting/Conference details to TAMUG’s TTVN Scheduling Assistant: Holly Minshew minshewe@tamug. edu 409. 470. 4564 she will assist you to complete the TTVN reservation form.

Having Trouble with TTVN ? ? • • Technical Equipment Problems Backup Scheduling Assistance Cathy Kantowski CIS Helpdesk Coordinator kantowsc@tamug. edu 409. 740. 4896 helpdesk@tamug. edu 409. 740. 4714 409. 740. 4480

Astra “TTVN” Room Scheduler GVLIB 108, GVC 112, GVSMOB, GVO 200, GVO 340 Elisabeth “Holly” Minshew • minshewe@tamug. edu • (409)740 -4564 • JK Williams Library, TAMUG

Astra “RGSO Conference” Room Scheduler GVSRES • Carolyn Herman • hermanc@tamug. edu • (409)740 -4479 • RGSO, TAMUG

Back-up TTVN Room Scheduler GVLIB 108, GVC 112, GVSMOB, GVSRES, GVO 200, GVO 340 TTVN Technical Support • Cathy Kantowski • kantowsc@tamug. edu • (409) 740 -4896 • CIS Helpdesk, TAMUG

Another TTVN service: Centra • What is Centra? • Centra is an interactive Webconference application that enables any number of participants to meet over the Internet using their desktop or laptop computers. Centra enables meeting leaders or instructors to display Power. Point presentations, graphics, and other media for the Webconference participants. Centra also provides interactive application sharing, interactive white boarding, and interactive web surveys. • More info: http: //ttvn 2. tamu. edu/home/? p=webconf

TTVN live webcasts • TTVN live webcasts currently run as scheduled on one of six assigned channels. Current Telecourse, special events, and other recurring events are listed below for each assigned channel. Please see the individual event listings in the TTVN Video Schedule for specific time and channel information for other live webcasts. • More info: http: //ttvn 2. tamu. edu/home/? p=streams

TTVN Frequently Asked Questions • TTVN services are available at no charge for any Texas A&M University System organization. There are no peruser or per-event charges for TTVN videoconference, streaming video webcast, and Centra webconference services. • TAMU TTVN staff will be happy to answer your questions about any of their services. Please call 979 -862 -2240 or email ttvn-schedule@tamu. edu. • More info: http: //ttvn 2. tamu. edu/home/? p=help

TTVN Video Scheduling • Main Number (979) 862 -2240 8: 00 am-5: 00 pm Monday through Friday • ttvn-schedule@tamu. edu General Information - about TTVN - Videoconference/Webcast Services - Centra Webconference Services - Videoconference Scheduling - Telecourse Scheduling - Webcast Scheduling - New Videoconference Sites - New Videoconference Systems - Webcast Recordings

TTVN Video Operations • Main Number (979) 862 -2241 • 7: 30 am-10: 00 pm Monday though Friday • (or any time videoconferences are scheduled) • ops@kamu. tamu. edu • or • Centra_Support@kamu. tamu. edu - User Assistance for Scheduled Videoconferences and Live Webcasts - Technical Assistance for Scheduled Videoconferences - Videoconference System Maintenance and Repair - Technical Assistance for Centra Webconference User and Administration Issues

TTVN Enterprise Network Group • Main Number (979) 845 -8437 24/7/365 • wan@ttvn. tamus. edu - Technical Assistance with Enterprise Network Issues - Enterprise Network Facilities and Circuits

TTVN Mailing Address for Equipment repairs TTVN Texas A&M University Educational Broadcast Services 4244 TAMU College Station, TX 77843 -4244

TAMU TTVN Support Staff Kenya Austin Network Analyst (979) 862 -3329 Shayne Cox Video Network Specialist (979) 845 -5607 Margaret De La Rosa Videoconference Scheduling Specialist (979) 862 -2240 Tony Hockenberry Coordinator, Interactive Communications (979) 845 -5673 Eric Laird Network Group Manager (979) 862 -3789 Kurt Lantz Senior Video Network Specialist (979) 458 -4734 William Mc. Mullen Operations Supervisor Texas A&M Educational Broadcast Services (979) 862 -2836 Braly Morse Video Network Specialist (979) 458 -8886 Ken Nelson Chief Engineer/Operations Manager Texas A&M Educational Broadcast Services (979) 458 -1269 Wayne Pecena Director of Engineering Texas A&M Educational Broadcast Services (979) 845 -5662 Joe Shafer Network Analyst (979) 458 -3570 Dr. Rod Zent Executive Director Texas A&M Educational Broadcast Services (979) 845 -5611

TAMUG TTVN Support Staff Scheduling Assistance Elisabeth Minshew minshewe@tamug. edu 409. 740. 4564 Technical Assistance Helpdesk helpdesk@tamug. edu 409. 740. 4480 Cathy Kantowski kantowsc@tamug. edu 409. 470. 4896 Bill Elizondo elizondb@tamug. edu 409. 740. 4860 Brendan Maloney maloneyb@tamug. edu 409. 740. 4960 CIS/ Library Director Steven M. Conway conways@tamug. edu 409. 740. 4999